Ana did a great job on four really dirty spaces! Service requested was a cleaning, but I feel confident if I had asked for a deep clean that's what I would have gotten. Ana was friendly, fun, efficient, thorough, and quick. Value: It is pricier than working one-on-one with someone, but the value is there and I'm not complaining. It was easy to pay with either cash, Venmo or Zelle. We're planning on selling our home in a year, I'll use Karen's Green Maids for all my deep cleaning! read more

Karen's Green Maids is a wonderful service! I scheduled a deep clean of my entire, 3 bedroom, house and was extremely pleased. My house looks amazing! I have 3 dogs, so the house is constantly filled with dog hair and slobber. No stone was left unturned. I will definitely be booking again. Our cleaner Madelaine was incredible. Do yourself a favor book now! read more

I was really disappointed. First off; I paid 400 for a deep clean. Several places were missed in several obvious areas of dusting. The lady came alone, and spent about five hours for which was given 60$ tip. The company knew the rooms and the footage and even left the upstairs. I was searching for a new company and thought for what I OVERPAID would have at least been more detailed. The lady didn't speak English which is fine in the industry but still hard to convey areas that needed more work than others. They missed dusting all the side panels of the floors, master headroom highboy, sides of wood furniture, and other obvious places. Did not clean the trash can or take out the trash. She showed up with a shark vacuum already filled and not empty -- big red flag!!!!! I would not use them at all, they are a big rip off. read more

I booked a deep cleaning service from Karen's Green Maids last Tuesday and I have to say I am quite impressed! I'm pretty busy, so time is of the essence for me. A friend of my referred me to this place, so I knew I could give it a shot without being disappointed. I also booked the same maid that my friend uses so with her being a regular, it could've helped with increasing the intention of promoting their top service! My apartment was pristine and all the requests that I made were perfectly completed. It looked like super new and was pleasing to the eye. The staff were very professional and brought their own cleaning supplies. They used some quality vacuum and soap dispenser in a mop (I apologize in advance for my lack of knowledge for these terms). The machines were not rowdy despite my initial worry that it would disrupt my neighbors. They also moved all my furnitures and made sure to get every spot. I believe the service they provide is excellent and they would be able to satisfy the needs of anyone. I had a pleasant experience with the staff as they were super friendly and outgoing. Overall, I believe they are a great service to use. For anyone who is hesitating, I would not spare another moment and immediately try this service out. It will save you so much time. read more

My mom and I are so thankful to have found this service! We always try to make sure our house looks pristine for our guests. But we are oftentimes too busy to fully clean our house, well at least to the fullest extent. Usually, we just sweep or vacuum and call it a day. Minimal work, I know right? But when we have gatherings at our house, we usually like to invest a little into some affordable home cleaning service. This professional company offers affordable home cleaning that is both fast and efficient. They did an amazing job making sure every little spot was clean. As much of a control freak as I am, I was never worried with this service. The house looked as great as new. They are also super flexible and accommodating as well. They also provide home cleaning supplies and green home cleaning, so they are environmentally friendly which is a plus. Could not recommend this company more for anyone who likes to have a clean house with minimal stress, time, and money. Even with the stress of the holidays, I am incredibly pleased by the way everything shines. read more

My cousin needed to move out of her apartment and couldn't find a decent professional home cleaning service. Either they were too expensive or really crappy customer service. She was stressed out and I didn't know any cleaning services in Chicago, but I wanted to help alleviate her stress. So, I started searching for her and thank God I came across this professional home cleaning company. The group of people that came to my cousin's apartment was so friendly and responsible! They did such an amazing job cleaning out her apartment. I saw them wiping the mirrors, behind the toilet, the doorknobs, basically all the places that you normally would ignore. Or maybe I am just saying that from my personal experience because I rate those on a lower priority scale. My cousin also mentioned how bad her carpet was and thought she would be charged for it. Nope! They did such an amazing job with the carpet. They also do housekeeping and she ended up hiring them to help with maintenance for her grandmother's house. She is up in age and needed help with upkeep of the house. They delivered quality housekeeping and my cousin's grandmother is so grateful for them. The really cool thing about this company is they also do green house cleaning. So, if you're environmentally friendly I would highly suggest trying them out. I wish they were in LA, my life would be so much easier! read more

Let me tell you a little about my experience with this cleaning service. I'm located in Boystown, and with all the cleaning services in town, this is by far the absolute best. Maritza is my go to, an angel heaven sent let me tell you. She goes innnnnn, not only with giving tremendous effort it surely does not go unnoticed with her DEEP HOME CLEANING. They are the best service when it comes to cleaning. Been going to Maritza for over 6 months, and I've never been unsatisfied. From coming in on a timely manner (always on time) is always a good start to ensure the customer is always satisfied. I've had little specific things I always like done a certain way, as I'm sure we all do. They always make sure to address my concerns each and every single time. Like for example listing the important parts of the home that needed the specific deep cleaning and is done remarkably each time. Could not be more happier with them. They have consistently been delivering 5 star work at affordable rates. HIGHLY recommend cleaning service for professional cleaning needs. Will be using again!! Thanks again (: read more

Super responsive and very professional! They did a great job and were very happy with the service! Love that they use eco-friendly products! Would recommend to anyone! read more

Changing my review based on latest experience. Scheduled a deep clean, but a lot of areas were left unclean: shower grout, light fixtures, windows have fingerprints, spots on the stairs, fingerprints on appliances. I'm definitely disappointed and didn't get my money's worth at all. The cleaning job is still very good, but combined with customer service and the price, I can't give Karens Green Maids anything higher than 3 stars. read more

Honestly, amazing. Our apartment has had construction going on nearby and I am moving out and frankly, didnt have the bandwidth for the cleaning that required. Louisa and Maria were lifesavers. They deep cleaned our place so efficiently and quickly! So grateful for them! read more

Our cleaner from Karen's has been a total revelation! She cleans like nobody we have had before, is super reliable, brings all her own stuff and goes above and beyond even organizing our Kleenex into a little rose. After so many negative experiences w cleaning companies this has been such a pleasant surprise! read more

Quick update. After 5+ weeks of back and forth with Suzy, Grace and Michelle and now 2.5 weeks after being told I would receive a 30% refund (laughable) for their poor service, I have been informed that no refund will be processed - no explanation, no follow-up and all calls/voicemails fully ignored. Apparently honest feedback for terrible services warrants brutal customer service and even worse business practices. What a sad excuse for a company. If you're considering Karen's Green Maids for anything, do yourself a favor, take half of what you were going to pay them and light it on fire, then take the other half and give it to a friend to kick you in the pants... you'll be far better off. Also interesting to see no fantastic follow through or response on this review from the company, or maybe I'll get their standard response to poor reviews, "We're sorry you must have hired a different Karen's Green Maids"... Riiiight, that's what is and not the fact that you are God awful at what you do, what a scam of a business. read more

My experience with Karen's was exactly how I wish businesses treat all their patrons! I called Karen's because of their use of green products, and Michelle answered. She was extremely informative, and was able to customize my cleaning to what I needed (I had a pretty empty space and needed to get ready for a showing). They were able to fit me in on the same day, and they were able to accommodate me earlier than expected. I got text alerts well ahead of time. Yesenia came on time and was so efficient, and so sweet! You can just tell when people have a good heart :) The work done was spotless and nothing smelled like cleaning chemicals - it just smelled fresh and clean! Thank you - will be back to use Karen's Green Maids again! read more

I had the house cleaning service from Chicago's Cleaning Fairy and I'll have to say, this was one of the easiest to use maid service ever. I've had many experiences with house cleaners throughout the years and each time, I get really anxious about what I have to do to prepare for the cleaners to come. However, Chicago's Green Cleaning Fairy changed my whole perception. When you hire someone to clean your house, you would expect to not have to do anything and come back to a spotless house. This is exactly what happened. My schedule is generally pretty packed as I travel a lot and they were able to accommodate my times in addition to all the furniture I have in my house. I did not have to prepare anything in advance, which saved me a lot of stress. All in all, I would definitely use them as my go to cleaning service from now on. read more

One of the best house cleaning service you'll ever get! I was visiting my friend last winter when we messed the whole house up and needed maid services to clean up his apartment. We tried to look up a couple of choices but trust me, Chicago's Green Cleaning is the most reliable and its worth more than the price. The maids are really nice and polite. They did not do unnecessary work besides cleaning. Everything can be checked online trough https://www.chicagosgreencleaningfairy.com . Booking and price check can be easily done online. Very highly recommended!! read more

By far the best house cleaning service I've ever received. I took some time off to vacation in Chicago and stayed with my aunt. Her house was a mess when I arrived. She had gotten swamped with work and stopped making time to clean. I called Chicago's Green Cleaning Fairy and was easily able to schedule an appointment for their services. The house cleaners arrived precisely on time and were well-equipped. I've had bad experiences with other maid services, so I was a bit weary of the quality of the cleaning, but the house cleaners did a superb job. They even went out of their way to clean the closet. By the time the cleaners left, the house was transformed and restored. I would definitely recommend. read more

Working full-time and managing to keep an apartment tidy between 3 guys is a tall task. Thanks to Chicago's Green Cleaning Fairy, we didn't have to stress anymore. Unlike our poor judgement of what is "clean," Chicago's Green Cleaning Fairy not only deep clean but also sanitize thoroughly. Our apartment looks like a new place every time they come over. It makes coming home so much more pleasant too because because everything is clean, fresh, and organized. We always worry about using cleaning chemicals from a health and environment stand point, but this company only uses Home Cleaning Supplies that are gentle on the environment, odor free and sourced from natural cleansers. Green home cleaning should be the only option if you value your health and the health of others, along with the environment. It should be your priority especially if you use cleaning services frequently like we do. Chicago's Green Cleaning Fairy are pioneers in sustainable cleaning solutions and that matters. Usually, when people hear the words "sustainable" or "environmentally-friendly" tagged next to a service, they fear an inflation on price. Chicago's Green Cleaning Fairy provides affordable home cleaning because they understand the value of a clean home, along with the value of satisfied customers. You don't have to spend a fortunate for a clean home nor compromise the health of the environment just to save a few bucks. Chicago's Green Cleaning Fairy has constant promos and coupons available year round. I highly recommend this business to all. Even though this technically is an investment for me and my three bros, we decided that it was worth it. We rather come home to a clean site, which brings up our mood automatically. It is physically and mentally healthier for all of us so we decided that we will keep using this company in the future. read more

Highly reccomend this maid service. We called them after a few different house parties and they do a great job cleaning up. We've used other house cleaning services in the past and none provide the same consistent quality. Chicago's cleaning fairy provides great service for a reasonable price. We called them on very short notice after a recent party and they were happy to work with our schedule. They got the house looking clean again in no time. The house cleaners are very hard working and always do an excellent job. I will definitely contine to use this service in the future. Highly reccomended if you have a busy schedule, we were able to get work done instead of spending time cleaning . Thank you for providing us with a 5 star experience! read more

I'm beyond impressed on the quality of this deep home cleaning service. A buddy of mine recommended me, Maritza, he said he got great results. I needed my apartment clean as my parents were visiting (Jewish moms are very meticulous with cleanliness). Maritza is super friendly and was very helpful with the questions I had. My place was left PRISTINE, I didn't even know that the grouts in my kitchen floor could be that white. The only time I've seen my bathroom that perfectly clean was when I moved in. Even the corners between the walls were cleaned. I also had some clean laundry in a bag in one of the rooms, Maritza folded it for me, that is going above and beyond. Truly a lifesaver and trustworthy. I'm located in Lakeview and I've tried many cleaning services, Maritza excels. I would 100% recommend her to everyone that needs someone trustworthy, honest and professional. I'm definitely hiring her again. read more

I visited my brother in Chicago a few weeks back and his apartment was a total mess. So, I called Chicago's Green Cleaning Fairy. I have used other house cleaning services in the past, but they all overcharge while doing a poor job. Unlike the others, the prices for Chicago's Green Cleaning Fairy were very reasonable! The house cleaners were very courteous and treated the apartment with utmost respect. Additionally, they did not do a rushed job and were very thorough. My brother was grateful to come back to a spotless and clean apartment. After this positive experience, I can say that this has to be the best maid service in Chicago! I trust them completely and I have told my brother to call them again in the future! If you are looking for high quality and excellent house cleaning services, I definitely recommend them! Thank you Chicago's Green Cleaning Fairy! read more

I was not happy with my service. I paid $330 for a deep clean. The cleaners did not even bother to clean the floor under our end tables or any of the furniture. The bathtub still had ajax all over it. The floors still had dirt on them. The lamps were not dusted. How is that considered a deep clean? I did call the company and they sent the cleaners back but that is a very awkward situation. I wanted a credit instead. Would not recommend. read more

I booked a Deep Cleaning at a cost of $179 for a 800 Sq ft Garden apartment. for a Saturday at 8am. The lady on the phone was very nice. The booking was confirmed. I received multiple email conformations before the appointment, as well as a reminder that there would be a cancellation fee if I cancelled 48 hrs before. Day of cleaning (8am) I receive a call stating the cleaner will be 15 minutes late. At 8:45am I called and emailed to cancel appointment as no one had showed or called me back. At 8:50 I get a call, saying the cleaner is outside. I stated I had already cancelled and therefore would look in another direction. I was told there would be a fee. After a back and forth conversation it was finally agreed I would not be charged. My review is, as is. If you cant turn up anywhere near on time, and think you are going to charge me for your late service, you are not the type of company I would like to deal with. I booked you because of your reviews on YELP. No apology at all, you wanted your money. read more

Need a home or apartment cleaned? Look no further than Chicago's Green Cleaning Fairy!! The company was suggested to me by a family friend who uses their recurring maid services. I only needed them for a one time clean, but I am so glad I went with this company! I called them to clean my friend's apartment as a thank you to my friend for letting me crash there during my visit. The house cleaners were very friendly and thorough. I also thought the price was really fair given the amount of cleaning that ended up needing to be done. My friend was so happy with how clean her apartment looked afterward. She's even planning on using them when she moves out later this year. Therefore, I highly recommend giving them a call if you ever need an apartment or house cleaning service in Chicago! read more

The ladies are so nice.. all my requests were met ... my house sparkles after they clean.. I highly recommend them... unfortunately they don't do laundry but I will still use them since they are trustworthy... read more

After searching a lot for a good and trustworthy House cleaning services in Chicago, I came across Green Cleaning Fairy. It's one of the highly recommended this maid service by my family. They were quick and responsive. Like other house cleaners, they were very articulate with their job. My house was left spotless and no smells were left Great job Chicago's Green Cleaning Fairy! read more

We couldn't be happier with the service we received. We reached out on a Friday and were able to receive service the following Monday morning. Our apartment has never been cleaner!! Adriana was very nice and extremely hard working. She wore a mask the entire time, and we felt very comfortable with a 3rd party being in our home after months of not having any visitors because of Covid. We will definitely continue to receive service from Karen's Green Maids. The price is right and the results are impeccable! read more

We have had two different teams from Karen's clean for us, and both times we have been very pleased with the people and the quality of their work. And both members of their office staff that we've talked to to make arrangements have been communicative and responsive. Highly recommended! read more

DO NOT USE THESE CLEANERS.!! We've had our house cleaned weekly for some time. However, my mom is now going through chemo and wanted to try a 'green' cleaning to avoid more chemicals. We paid $266 for 6 hrs of cleaning through Groupon. My mom left for chemo(left the cleaners there)and when she came back an hour later, they were gone. She said, "I felt like crying". The house looked almost the same. They didn't do the floors, wipe down counters, and left the trash in the bathroom.("We forgot") They didn't "get to" to the guest room -which is why she wanted them to clean also (guest coming). The master bedroom and bathroom ARE only one room! no bathtub, one counter. and no dresser (drawers are built-in in the closet). They didn't even vacuum. I feel they took advantage of a 79-year-old woman who was sick. I called and talked to Karen and she said because it's a deep cleaning, they didn't get around to the other room or the rest of the house. I asked her if she could 'fix' this and she refused. We already paid the $266 - just to clean it ourselves. I pay $60/weekly and am left with a house twice as clean as they left it. It's a rip off. Plain and simple. They took advantage of a prepaid situation and an elderly woman. Nice! read more

I was looking for good apartment cleaning service a couple of weeks ago & I'm so glad I found Chicago's green cleaning fairy! I was moving out of my apartment and was trying to leave the place as clean as possible to get my deposit back. I was really stressed because I only had one week to get this done but they were really easy to schedule! The house cleaners were very prompt the day they came in. They did an amazing job with the deep house cleaning! I was particularly worried about the carpet, the living room had a spill mark that I did think would come off. However, when they were done the carpet looked so good! I got my full deposit back! I definitely think it was worth the price! And I totally recommend them! read more

I was very hesitant at first but Vanessa exceeded beyond my expectation. She was on time, and very thorough. My condo was spotless clean and the small touches were amazing. They found a repeat customer with me. Thank you Vanessa. read more

I would definitely recommend Karen's Green Maids to anyone looking for high quality cleaning services. They did a great job, making sure that they wouldn't leave until my house was super clean. Everything was spotless and they even cleaned under counters, which turned out to be SUPER disgusting, so that was a good note to self for when I am cleaning. The maid was very punctual and did a great job. The maid was also incredibly friendly and professional. It was very affordable and a great price for such a high quality service. I tend to keep my house generally clean to begin with so I was not expecting much of a difference but I was amazed when I came home. It was ridiculously clean. Their attention to detail is amazing. This was my first time using a cleaning service so I didn't really know what to expect but I was not disappointed. After seeing the difference a professional can make I will definitely use this cleaning service again. Ever since they cleaned my house I have been recommending it to all my friends. I was 100% satisfied and would recommend it to anyone looking for a great cleaning service. I will also continue using this service from now on. I recommend booking them once every two months if you do clean on a regular basis yourself. read more

This cleaning service is absolutely amazing. After trying madi service after maid service, I was so pleased to finally find one that got the job done right. They not only get the job done, but they are able to build personal connects that will last forever. My house was spotless and the company was outstanding. The house cleaning lady was friendly and sweet. I felt very comfortable with her being around my family and pets. My family was easily able to get along with the maid service and enjoyed their company. The house cleaning service blew me away. Not only did they do as I asked, but they cleaned even more! It always exceed my expectations. Along with this, not once was I worried anything was going to get stolen or broken. They are always gentle with my things and left things better than they were before. read more

These guys are great house cleaners. The lady that came was courteous and friendly. I had a specific request on how my grand piano was to be cleaned and taken care of, and maid managed to follow the instructions. I didn't trust maid services before with my place due to my piano, but these guys showed me otherwise. I'm a stickler for time, and the lady came on time, and didn't dawdle for too long as well. Went straight to work. Are they the best buses cleaning service in Chicago? I don't know. But do I trust them? Yes. read more

I wanted to get some apartment cleaning service for the stains before I moved in. I got the deep house cleaning and it was great. The house cleaners were very thorough and the bathroom was like new. They were friendly and worked efficiently. I appreciated that it did not take them too long. They were also not too loud so it didn't feel awkward. I would recommend this company to anyone who wants to get their house cleaned professionally in chicago. 10/10 would recommend. Their prices were also reasonable. I would call them again. read more

I rarely write reviews, but I really felt like I needed to write about this experience. Got an airbnb out in Albany Park with some friends recently to visit some other friends who lived out in the area. Long story short we ended up getting the house pretty messed up, as all places get when you mix college aged kids with alcohol. Rather than paying the cleaning fee and risking a bad airbnb review we decided to get a cleaner to clean it up. We called up multiple places, but luckily we found this company that offered Deep Home Cleaning at a reasonable price. The cleaner that helped us was named Maritza. She was very helpful and did the job in a timely manner. Not one single spot in the house was missed. After she was done the place looked even cleaner than when we first got there! The process was very painless and no questions were asked. All cleaning supplies were provided by the cleaner. They were also very polite while providing the quote over the phone. I've always had problems with cleaning companies in the past which made me reluctant to use them, but Chicago's Green Cleaning Fairy definitely changed my mind. If I'm ever in the area again and I need to clean I'm definitely going to call them up again! 10/10 would recommend. read more

I just used Chicago green cleaning fairy and it was a great experience. We have had some bad experiences with other maid services so we were skeptical to try a new one at first but couldn't have been happier. Staff was nothing but polite, seemed to really care. Definitely one of the best house cleaning service in Chicago, I've used a few different services but these house cleaners were definitely the most thorough. All in all I just wanted to sincerely thank you for your outstanding service. I have been searching for the right cleaning company for my home for a while and finally found. Chicago green cleaning fairy - professional and punctual. We had our first clean on Monday, it was fantastic!!! I feel extremely grateful to have FINALLY found a maid service that is so professional and I'm delighted with their work in every way. Thank you for running such a wonderful company. read more

Do not hire this company! Our regular wonderful cleaning lady was on vacation so I booked this cleaner. Wow was it a mistake. Within 20 minutes of being here, the cleaning woman on the job asked me for a plunger and told me the toilet was clogged. We have lived here nearly 3 years and don't even own a plunger because we've never had issues. I had heard her flush the toilet a few times while cleaning and thought it seemed excessive. I asked her several times if she had flushed anything, and she repeatedly lied to my face. I contacted the company, but they were very unhelpful and unresponsive for several hours, so I finally called a plumber myself as it got closer to 5 pm, so we wouldn't have to pay evening rates. Right away the plumber found cleaning wipes that had been flushed and caused the issue. He confirmed they were such and even put it in writing to provide to Karen's, along with his phone number. Despite the proof, Karen's Green Cleaners refuses to reimburse us for the cost of the plumber, nor did they make any effort to get a plumber to my house themselves. I have never had such an awful experience with a company. Karen's has no respect for your home and they do not employ trustworthy people. Don't give them business! read more

Chicago house cleaning service really helped with me in cleaning my small area in Chicago. Being someone who travels frequently I booked an Air BnB in Chicago. Upon getting there, the house cleaners went through and cleaned up the mess thoroughly and got rid of everything that was messy. Being kind of a clumsy person they really set the area back to being how it was when I got there. Compared to some other cleaning service I've used, they were efficient yet thorough. When I'm in the area again they would be my first call. Very good service as well. The workers were very kind and took to my requests well. One thing I would note is that they were a tad late but reading other reviews said they were punctual. Must have been a one off event. I definitely enjoyed the service. I give them about a 9/10. read more

Great house cleaning service in Chicago! I was in need of a house cleaner due to my hectic schedule. Chicago's Green Cleaning Fairy was able to execute the job perfectly. I've had various other house cleaners in the past but this was by far the most professional experience I've had! I'm grateful to have finally found a service that fits my needs. If you are in Chicago, you definitely want to use Green Cleaning Fairy because they get the job done, and they do it well. I am excited to continue using their services and coming home to a tidy and spotless house. Not to mention, it's the best bang for your buck. The best maid service for the best price. I highly recommend! read more

Booked this service a few times. Cleaning jobs were ok, not always the most consistent, and despite some times having two cleaners, things would go uncleaned (baseboards, etc). Please note: they give you a one hour arrival window. While initially the cleaners were punctual, they increasingly came later and later during this window, including the most recent time where 45 minutes into it my cleaner was nowhere to be seen--especially frustrating because I had taken off work. The onus was on me to call the company, ask where the cleaner was, etc (spoiler alert: she was not on her way). The company was not particularly helpful or sorry, and was not accommodating in either helping me rebook or giving me some sort of future discount. So in summary: okay service, but inconsistent, unreliable, not accommodating, frustrating beyond all belief. Would NOT recommend this service AT ALL if you are a person who values efficiency and reliability and generally speaking has things to do. What a disappointment. read more