One of my favorite spots in Kent! Great quality, products, and the owner is super kind :)read more

My favorite crystal shop and the readings are accurate! Owner is very friendly and easy to work…read morewith. I love her she's super sweet and generous. Shop also has reasonably priced items and great deals! I'm not sure about the reviews that say she says she's rude or accusatory. Because being a regular i know if she has a problem with someone then it's probably because they were doing something wrong, offensive, or stealing and got caught. She can read people well. If she doesn't trust you then that's probably because she knows something's off.

I've been going here for years, and every single time I go it's an amazing experience. Everyone who…read moreworks here is so helpful and kind, always ready to help you find whatever you need or answer any questions you may have. I genuinely love this store so much. Thank you, Off The Wagon, for being the location for so many hang outs, and for fueling my questionable financial decisions of buying yet another plushie.

You can always find something for SOMEONE in their store. The service is good, with a great…read moreambiance and abundant selection.

I wish I can give them 0 Star. Hassle return policy and…read morewasting your time. There is some companies trying to make money and servicing the customers the best way like Costco, and there is companies trying only making money and don't care about customers like Mattress Firm. I bought Beauty rest King size and after 4 months sagging , my weight 205 LBs. - They have only 120 days return policy and they will charge you to send it back. - the will charge you restocking fee 10% if you need an exchange or 20% to return it. - delivery people will deliver it for you in the entrance or garage and will charge you extra $100 if you need specific room. - the mattress sagging in my case and I spend almost 2 hours taking pictures and open a warranty case to file a claim and took 5 days for them to inform me the the sagging within manufacture range. Note: I have the same brand for 11 years now in different room and its in excellent condition. Save your time and money and buy your mattress from Costco, free shipping in any room you want and free return policy even after a year, and it will take you only 10 seconds to order a return. Not recommended at all.

There is no where in Ohio where you will get customer service like you will get from here. I am…read moreblown away!! Why there is such a lack of customer service every where we spend our money now adays, it's fantastic to be able to be able to find a place where every detail from your specific needs down to the little details.. to the price... Angela who spent almost 2 hours ensuring that my purchase would fit my exact budget to Brandon that spent two hours trying me out on every bed until I found the one that fit my needs... i was not an easy customer due to the medical issues I have..i needed a bed to finally be able to sleep without constant pain... to have them help every detail large and small.. no matter how long it took.. they did it.. and did it until I was leaving with a bed that I am going to be comfortable in.. pain free in and within my budget by the penny!! Superior service!!! I honestly would never go anywhere else ever to buy a bed and every one I know will know will know if they need a bed.. that's who I'm sending them to for sure!!!!! You guys are absolutely 100% hands down.. the people that should be training other people in customer service how to do their jobs.. you've raised the bar in service and I can't thank you enough!!!!

Had the pleasure of dealing with Sam, who explained everything very clearly about my bill and my…read moreservice. Very attentive, knowledgeable, and helpful, and helped me get an amazing deal on a new phone. I will definitely be back

Go somewhere else to upgrade your devices. The rep that we had told me and later my wife incorrect…read moreinformation about the next steps in the process multiple times requiring her to have to come back two separate times for Face ID because he didn't know what he was doing and blamed it on the phone update. Spent 4 hours on a Sunday and still had to leave without all of her apps loaded. Go somewhere else if you want competent people to service you. Having been a Verizon customer for over a decade I can say this was the worst experience I've ever had to endure. Then they called me 4 days later telling me they forgot to charge tax on our upgrade and if we didn't come back to the store and pay up they would shut off our phone. I sent an hour on with corporate discussing the issue. Corporate was much more interested in making this right. I will never step foot in that store again.

Yesterday was my mother-in-law's birthday. And her special day became more special when the Grocery…read moreGrabbers came up with the idea of presenting her on that very day chocolate cake, flowers, and Mom's favorite: BAGELS., a typical New York expatriate favorite. Thank you Chrissy for making it happen!

Recently had a great experience at Buckle in Crocker Park. The manager and employees were helpful…read moreand efficient. Helped make the experience enjoyable and easy!

Be careful buying anything from this store. Be sure to check for store sensors. I made 2 large…read morepurchases for my sons Birthday in October. I took all the items to him at college. When he came home for Christmas he informed me that the store sensor was still attached. He had removed price tag cause the sensor is hidden inside the shirt. I called the store and they said they could do nothing to rectify this situation even though my credit card statement reflects the purchase. They made the mistake and my son is left with a shirt with the sensor on it. Paying customers are treated like criminals. Buckle should have cared enough to rectify this situation. I called and they made it sound like I did something wrong. I will not be shopping at this store ever again. Terrible customer service.

Poor Customer Service. Poor Communication. Disappointing Experience. Clear Pricing Without Hidden…read moreCharges. Will Not Use Again! I had a very disappointing experience with Sissons Flowers & Gifts. I called to order what I believed would be a $55 bouquet, but my total unexpectedly came to $81 due to added same-day delivery/demand pricing that was never clearly disclosed on their website or Facebook page. Pricing transparency matters, and if costs increase for same-day orders or demand, that should be stated upfront rather than presented only at checkout. The ordering process itself was frustrating. I had to repeat myself multiple times and spell out nearly every word for the representative taking my order, yet the birthday card still had our names spelled incorrectly. After realizing the issues, I called back to verify the birthday card information and was told I would need to speak with the owner, who later returned my call. The owner offered only a $7.99 refund and provided no meaningful explanation beyond saying they "don't charge a surcharge," while also acknowledging that prices increase for demand and same-day delivery. Regardless of terminology, charging more for same-day service without clearly disclosing it in advertised pricing is misleading and creates the impression of false advertising. Overall, the lack of transparency, poor communication, and careless mistakes made this a very disappointing experience. I would not recommend this florist based on my experience.

What a wonderful group of kind individuals. My son sprang on me last minute the need for homecoming…read moreflowers. The shop was so understanding and never acted annoyed or anything. I showed a picture of the girls dress and they suggested the colors with flowers in season. They were absolutely fantastic with an extremely short turn around. I will definitely be returning and recommending. (I went there on recommendation of a friend who had her wedding flowers from them. They were GORGEOUS!!!)

Went to have an art piece framed; Katie went above and beyond to assist and advise me.read more

Compared to the Aurora and Fairlawn locations, this Michael's has and will probably always be the…read moreabsolute worst. In the past 6 yrs I've lived in the area, I have seen a fast decline in this store and will probably never return after my recent visit. In fact, I fail to see how their doors are still open as the location looked as if they were going out of business. Their prices have always been way too high, & the customer service is lacking in basic mannerism. Yet the most annoying part about my visit is the barren shelves. Almost every single ail was completely empty! If you're looking for fairy/dollhouse supplies- forget it, they had all of 5 related items. Need paper craft supplies for quilling, stamping or embossing; you wont find it here. Seasonal craft projects or decor... down to 2 sections of 1 shelf at best. I honestly did ask the cashier if the store was closing, she said " No, it's a restocking day" but it was hard to tell from the looks of things. They never have what I need but since Pat Catan's was bought out and Hobby Lobby goes against my personal beliefs this is the only choice that's close to home. Huge disappointment!