Had cut and color done last year (2019). Asked for Senior stylist, not sure what her name was but…read moreshe fried my hair and did not give me the color we had discussed. Was also not happy with the cut, again did not give me the cut we had discussed. All this and I still had to pay top dollar. Was happy to spend the money for great color and cut, but under the circumstances. she should have paid me for ruining my hair for six months or so. Definitely will not return to the Diva in Chinook Mall Calgary.

I had a terrible experience here, and do no recommend this place. I went in wanting to go back to…read moremy natural hair colour (Dirty Blonde/light brown). I was told they would be able to get me 1 shade darker than what I was asking for, I agreed to that. When I had finished, I had black hair. It was darker than the colour I had came in with. HOWEVER because I am a non confrontational person, and I had just been in the chair for 3 hours, I said I liked it. Then later that day tried to follow up with the manager. The manager Theresa took 5 days to get back to me, which she then responded with "you told the stylist you liked it, so if you want it changed, you will have to pay for another service." Even after I had explained why I told the stylist I liked it in the first place. I was told not to worry, my hair would fade, well almost a month later.. It still has not faded. I will never be returning here.

Cringy.... Do not waste your time or money. Nov 2023 * Solo…read moreAvoid this place at all cost! It's very hard to believe that the hotel is associated to such a low end spa. My facial was the weirdest, cringiest, awful spa experience ever. It was so crazy- I was confused and just wanted it to end. I think she used dollar store products on my face the whole time, no lovely smells, musky steam machine... she wiped my face with baby wipes!!!!! No name baby wipes to wash my face?!? And then she placed the wipe over my face for an extended time at one point! It felt like she was just trying to do things to fill the hour... she just slapped some lotion on that didn't even smell good and then roughly wiped it off and then I think she put one of those dollar store sheet masks on (right from the tinfoil package) and continued to dump the remaining liquid on my face. She kept shining the very bright light in my eyes, it would be so bright and then she turned it off and turned it on and off - nothing covering my eyes... it was not relaxing! She did some weird massage that wasn't a Massage. She just basically poured baby oil in my hair and then poked around a bit. It was horrible- almost hilarious as it was unbelievable. I laughed at one point when she was snapping over my face. Do yourself a favour.., choose a different place to spend your time and money.

Fantastic experience - great prices. The gentleman at the front desk was so kind and so was my…read moretechnician. One of the best facials and messages I have ever received. Thank you Divine Massage!

Prompt service, friendly staff. The place is clean. Reasonable prices, Quality pedicures. This…read morewill be my new go-to nail place!

It was my first visit. It will be my last, I was so excited to get my nails done for a trip. They…read morelook awful. Thick and lifted strange. I now have to get them taken off and redone somewhere else. I also had a pedicure done. The lady cut my big toe with the electric file while removing my old polish. It bled quite badly. I now have to watch for infection. I didn't complain because the management doesn't seem like the open minded sort. I don't like confrontation I will just never go back. I always try to leave a positive review for anywhere I go. I was so excited and I wanted to love this place. They just seem like they want you in and out. Pushing shellac on everyone instead of checking on the service or care.

When we enter the spa it is lovely, clean and smell amazing. We checked in and all went smooth. We…read morehad a 60 min massage it started 9 out by 10. My massage was amazing! Jenifer was absolutely perfect masseuse. When we checked in we were asked to choose out " breakfast" on our itinerary it said breakfast i was expecting breakfast. But our choices were brunches and everything was spicy of some sorts srirachas Etc. My sister and I have stomach issues we can't eat any spice so we opted for a charcuterie board and we split it between the two of us. There was a lot of stuff on the charcuterie board but nothing you could possibly eat for a "breakfast" it was more of a brunch with no breakfast food. We left most of it behind as we couldn't eat that for breakfast as our first meal of the day. So we were out of our massages by 10:00 we were allowed to go into the hot tub but there was a sign that said you could only be in the hot tub for 15 minutes so there's 15 minutes taken up, but then we still had to wait till 11:30 for some food i don't know about you but as an older person I have to eat before that. So what do you do while waiting for any type of nourishment in a spa. We decided to ask for our meal sooner than later so that we could leave when the charcuterie board arrived we just looked at each other thinking there isn't anything we could possibly eat on here for breakfast. We ate the grapes and a couple of crackers and left the rest which for $58 for two Sparkling Waters and one charcuterie board that was very small i just didn't think it was worth the money. So I feel that if you're going to go to a spa get a great massage and possibly a meal that is deserving of a spa for that much money go somewhere else where your money goes further. The price of 175 for a massage and 58 dollars for food not edible for breakfast plus tips close to 500 for 2 ppl it wasn't worth it to me. ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

Best day spa in Calgary by far! I've been to some other…read moreones like RNR wellness and spa, Banff Fairmont and a couple other ones not even worth mentioning but this will now be my go to! Atmosphere: amazing, clean and modern. Has several different rooms like a cafe lounge to have your lunch. A serenity room which is a super cozy place to just lay back and read a book after your massage. A waiting room with amazing assortment of snacks such as mixed nuts, fresh fruit, cheese and crackers, homemade granola. They also have an espresso machine there. There are around 15 masseuse working the day I went because the place was very full in the waiting lounge which was a downside. They have a steam shower in the ladies room and a hot tub which I love! I wish there was also a coed one for me and my husband to meet up and hangout in but i can live without that. Don't even bother bringing your husband here this is the best place for YOU time. I did a whole 6 hour spa day here. Moisture drench body treatment - amazing! Fell asleep. A therapeutic massage Also great! A moisture drench facial - TOP NOTCH the girl had the best massage techniques I've seen. Seriously still water spa should sponsor meeeeee!!!! I can't say enough good things about it.

DO NOT GO HERE! been going here for over 4 years. Management does not know how to treat their…read moreclients with respect. Their bookkeeper lost a payment for my services back in 2018 which is outrageous to retrieve after so many years to proof them wrong. Management preferred to be argumentative, rude, classless instead of owning their mistake. After so many times going in they decided to charge us for a service that was paid in full back in 2018. The massages are not worth the price. Massages are not anything special you can find a better place that will know how to treat their clients specially loyal clients.

Planned a couples massage for the lady and I. Thought this would be a good spot near lake…read moreBonavista. The so called "spa" is located on the second floor of the strip mall. So I suppose it's in the vicinity of the lake side. The now realized exorbitant price for a massage here offers no change rooms, no robes, no teas, no private relax area, no shower, nothing that would constitute this place being able to be called a spa. The massage was mediocre. I booked a therapeutic which was more a relaxation with the added cost. My areas of concern were barely addressed. The beds were comfortable and they did offer a plastic cup of water. They advertised direct billing to insurance providers and we did not receive this either. I regret coming here.

A very very chill place to go, whether just off the plane or before boarding…read more.. They've made time for all my requests, massages, facial, and nails..

Haven't been back in a long time. New management. New people. I really enjoyed my RMT massage with…read moreEmily Mendoza. She's really receptive to feedback during the massage. She's very thorough and caring with her massage. She doesn't skimp out on time or effort. Overall, I left extremely satisfied. Will come back again and ask for her again the next time in Calgary for sure. Note: would like it if they had an actual receptionist to greet customers at all time though.

Ganna was personable, highly intelligent, very professional, knows all spots, as she should, and…read moreincluded the feet all the way down to my ticklish toesies, lol. I really thought it was a breath of fresh air from other massage's I've had in Calgary. Definitely going back to see her.

I didn't know what a good massage was... until I met Dani! I was putty in her hands! She listened…read moreto my massage needs, was knowledgeable and confident. I would recommend her to anyone who asks! My only constructive criticism would be a larger face/ donut pillow. Otherwise, amazing!

Highly recommended amazing service and staff.would consider them in my regular care.Karina was an…read moreexcellent therapist and very calm person to deal with.

I had a massage and Hammam treatment here and I would not recommend it. The Hammam was okay, not…read moregreat. The massage was hands down the worst massage I've ever had. I've gone for many massages, often once a week or every two weeks to a reputable upscale spa downtown, so I do know what a good massage feels like. This massage felt like they had never had any formal training and didn't understand how to knead muscles. I was so unhappy I stopped midway through and left. The masseuse did not ask me why I wanted to leave early. When I was leaving, I had planned to say something to the owner but the masseuse was nearby and I felt uncomfortable. However, I did make a point to call the next day and speak to the owner. I told them my experience and they said they would look into that masseuse's skills etc. I was not offered money back or anything. I discovered multiple bruises on my legs from this massage. The owner is nice but lacking customer service skills I would not recommend this place. There is a better Hammam place in the south that I prefer and I would recommend the Fairmont for massage. And this location sucks.

Called this morning asking if they had time for a Brazilian. She did and so I hopped on over. She…read morewas fantastic, had me done in less then 15 minutes! And the price is fantastic. I will be back for sure!