Beware ... Do not buy or service a car from this place. Took two cars in to get an oil change and…read moreone minor other repair and left having to pay close to $3,000.00. To top it off took the cars back home, had them sitting in a heated garage not being used and two weeks later went to start one of the cars and it wouldn't start. They take no responsibility for their work. We had to get the car towed back down and they tell me it's just bad luck on my part. Now I have heard horror story after horror story about this place. I just wish I would have known before the fact. I am writing this to people to know for the future!!!!

I don't know what management was thinking!! I was just starting to trust the service department…read morebecause of the 2 guys at the service desk one younger and one a little older . I went in to get a service job done and everybody I trusted was gone! I definitely did not receive a quality or trustworthy experience and I do not recommend anybody to go to this dealer for service or sales! The manager and owner sure did a Good job screwing up the place up again. Next time I'll pay the extra money to drive to Lithia twin falls.

Regarding the service department, ******* horrible. They simply do not care if your car is repaired…read moreor not, when it gets done or not, or whether they should give you a call to provide you with an update or not... As a customer, you are nothing more than a means to an end, which is to do the least they possibly have to do to get a paycheck. Regarding sales, the sales floor seems utterly vacant, with anyone wanting to sell a car. I don't see any salespeople or any sales going on when I go in there, EVER.

I cannot speak to the sales department but the service department, which you will need for any…read moreexisting or new Fords, is a complete disaster. It is the worst that I have used in 20 years. This determination is after a dozen service opportunities to do it right. Every oil change leaves large, wet, oil stains on my running board and oil soaked footprints in the carpet. This happened three out of five oil changes. At a recent rotate and balance,my F250 lost three of the balance weights in the first sixty miles driving at 60 mph. They have no software or any system for tracking progress of any service work. If you stop in or call to check on the status of your vehicle, they have to try to track down the mechanic. They have never returned a call for an estimate to complete the work. They keep an extremely limited parts inventory so most likely your parts will have to come from Boise, which can take two or three days. My recommendation is drive to Twin Falls, Mountain Home or Boise and save yourself money and trouble.

Traveling through Idaho on I-84 our Ford F-350 diesel truck experienced severe problems and we had…read moreit towed to the Ford dealership in Mountain Home. We had phoned the dealership prior to the tow truck arriving and found them very friendly and willing to resolve our problem. The very next work day I went to the service advisors and found them to be very professional and friendly. Traveling outside of our home area and having to seek automotive help is scary as you don't know if the repair facility is honest and will not take advantage of your situation. This was not the case with Mountain Home Auto Ranch, I very quickly realized that these folks were HONEST and TRUSTWORTHY. There was no monkey-business whatsoever. They told me they would start working on my truck right away and they did just that. By mid-afternoon I had my truck back in 100% working order at a very fair and reasonable cost. If I lived in this area would gladly take any of my vehicles to this place for service.

Ordering parts, easy. Service?! Forget it. Picked up some parts I ordered and girl at the phone…read morewas busy, I get it. Walked over to Service and as I was waiting for service staff to get off the phone, they did, didn't acknowledge I was waiting to see what I needed and continued to get back in the phone. Walked back to front desk and told the girl they didn't acknowledge me and replied with "they're on the phone". Ok, so we just don't acknowledge people and align with the customer? Found parts dept to pick up order and the guy at parts noticed something was wrong. I didn't mention the rude service. GO TO BOISE!! It's prob be worth the drive.

Another amazing service with my vehicle today. I recently had my shocks replaced, and the a few of…read morethe studs the lugs screw onto broke during the service. I decided to replace them when I got a set of 4 new tires for the car. I have never bought tires from a dealer before. You would think the prices would be crazy compared to local tire shops, or even walmart. Was not the case at all. Due to the special this dealership was running, I only had to pay for 3. Around $950. The local tire shops were all quoting over $1,200 for a set of these 4 tires (Continental 235/50R17). So I decided to get them from Con Paulos. Was a great decision. The techs replaced all of the studs and lug nuts as requested (for my personal safety standards), as well as all 4 tire sensors. I was given a heads up it was wise to replace all 4 even though I only planned to replace the one having issues. It was much cheaper to do now while the wheels were already off the car. This saved me some money in the future. Extremely satisfied with the service at this dealership. It is so rare that even if you have to drive further, go to Con Paulos. I won't take my vehicle anywhere else. They even hand washed my car, and it was filthy from just returning from a camping trip the day before. I have had terrible service at so many other dealerships trying to "take me for a ride" financially. Con Paulos does not do this, and deserves special recognition for the honest business practices and extra mile service. Does service get any better than this anywhere? I don't think so!

Ask for Eric Lee if you need a private vehicle. Ask for Bob…read moreif you need a fleet of vehicles

UPDATE Twin Falls Subaru went above and beyond to make it right and made sure we were happy. They…read moredidn't just fix the mistake -- they made sure we walked away better off than we would have been. People are human, accidents happen -- what matters is how people own them when they do. They did right by us. We drove away in an objectively better vehicle and we will be back and will be sending everyone we know their way. Special thanks to Lizet, Brandon, JT, and Jaydon We found our dream vehicle, got approved, built a full deal with our trade-in, and showed up to sign -- only to find out it had already sold the DAY BEFORE we ever expressed interest in it. The GM apologized and we genuinely appreciate that -- but we have still not received a resolution. My advice to anyone shopping here: make sure the vehicle is actually sitting on that lot BEFORE they run your credit. I hope to update this review with a resolution soon.

These guys always take really good of us. Today we just had an oil change, but they threw a wheel…read morerotation and a wash, too. Jon, aka Jonathan, was really personable and made our Ascent was buffed out. Thank you!

A great locally owned dealership with financing options for everyone. Their sales staff is very…read moreknowledgeable and will help you find that perfect vehicle.

From the owner: We offer the widest selection of pre-owned inventory in Southern Idaho…read more We have financing options for every type of credit situation. We offer a warranty with every vehicle sold from our dealership. We have a full staffed service department. Customer satisfaction is our number one goal!