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    Karma Barre and Yoga

    4.8 (6 reviews)
    Closed 6:00 am - 7:30 pm
    Updated 2 months ago

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    Genesis Health Clubs - The Atlantic Club Manasquan

    Genesis Health Clubs - The Atlantic Club Manasquan

    2.8
    (62 reviews)
    2.9 mi

    Last year, the air conditioning barely worked or was out of commission for almost two months. One…read morewould think it had been permanently fixed after such a long time. But no -- the a/c is once again non-functioning and I am told that they are working on a new system. But the front desk is unable to provide a time frame. What?? I can't be the only one complaining. This is a premium-priced gym. While I'm forced to complain here, pls also take note that the bathrooms could be better cared for -- I cut my hand twice on a toilet paper holder that was wobbly for months. The two baths in the treadmill area need to be cleaned throughout the day, or at least more frequently. And some of the equipment goes unfixed for way too long. I am reconsidering my membership.

    I joined in March and paid nearly $1,000 upfront. At the time I signed up, I was told this payment…read morewould cover my April, May, and June gym dues, as well as my daughter's and my pool membership for the entire summer. I was also told that my monthly dues would resume in July. Instead, I have received multiple emails claiming my account is past due and adding late fees. When I asked the employee who signed me up to provide a copy of the agreement or documentation confirming what I was promised, she refused. For over a month, I have repeatedly called and have been told to speak with Shanon. I have left at least five emails and five voicemail messages, yet I have never received a response. When I log into the member portal, I see a balance due with no explanation. I have requested callbacks through the portal and still have not received any response. To make matters worse, every time I go to the pool, I am stopped and told my account has been flagged and that I need to contact the front desk. It is embarrassing and has made both my daughter and me feel unwelcome. We simply wanted to make sure our account was paid correctly and avoid late fees, yet we have been treated as though we are the problem. I eventually had to cancel the debit card I had on file after it was charged for dues that I had already paid in advance. Based on my experience, I strongly recommend not keeping a debit card on file. This entire situation has felt incredibly frustrating and, at times, like a scam. The accounting department has failed to resolve a straightforward issue, and management has been completely unresponsive. I do want to say that I love the pool. The staff there has always been friendly, welcoming, and professional, and the facility is clean. My daughter loves spending time there, and we plan to continue using the pool each summer--but only without a payment card on file because I no longer trust the billing process. Unfortunately, I will not continue my gym membership because I have lost confidence in the accounting department's ability to bill members accurately or resolve problems when they occur. My hope is that someone in leadership reads this, contacts me, explains why this has been handled so poorly, removes the incorrect charges and account flag, and finally resolves my account.

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    Indoor Pool
    Indoor Pool
    Whirlpool in Indoor Pool Area
    Whirlpool in Indoor Pool Area
    Steam & Sauna in Indoor Pool

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    Steam & Sauna in Indoor Pool

    Karma Barre and Yoga - yoga - Updated July 2026

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