Receptionist and Staff were super friendly. It made my kindergarteners first eye exam experience…read morefantastic. Equipment is modern and accommodating for a child. The doctor had a great personality and was very knowledgeable. All of my insurance information was confirmed before my appointment and made check out seamless..... Plenty of parking in plaza behind Walgreens. Don't let the plaza appearance deceive you. Great Office!!!

We had a pleasant experience here in spite of the fact that son #1 was being a jerk to me. He has…read morecontacts, so he doesn't wear glasses that much, but the pair he has is from 5th grade! He prides himself on the fact that he still wears them along with the scotch tape on them, but it was time for some new specs. We went here based on the location and the fact that they take VSP. The frame selection here is very limited, but not cheap. They do have some cheap frames, but no teenager I know would want them. The lady who helped us was very nice and could totally relate to what was going on as she had a teenage boy as well. She gave us several options and was the voice of reason. The prescription was low enough that they had materials there and they set us up while we waited. All in all a good experience with this place, not with son #1. Of course a trip to Tony Steamer's down the mall, put him in a better mood. Raising teenage boys is not for the faint hearted.

My daughters and I have been going there for 4 years now and so glad to have them in town…read more Great ideas how to deal with dry eyes. Dr Chase and staff are all very friendly. My daughters and I have been going there for 4 years now and so glad to have them in town. It's nice that they're a family owned business. They now have inexpensive frames WITH lenses for very discounted price. Great idea for anyone and perfect for kids glasses.

Walked off the street with a broken pair of ray bans from 8 years ago. They repaired them free of…read morecharge. Awesome customer service, I will come back!!

The strip mall itself looks a little sketchy at first, but you completely forget about that the…read moremoment you walk in. The office is super clean, bright, and has a cute, posh vibe that still feels welcoming. Bonus points for carrying Cartier glasses -- very chic. Hannah was an absolute delight: knowledgeable, efficient, and genuinely personable. I was also really impressed with the technology Dr. Sayed uses. They take detailed images of your eyeball so you can actually see what's going on, which was incredibly reassuring for me after having an eye issue a few years ago. Being able to visually confirm that everything looks good gave me real peace of mind. Dr. Sayed herself was funny, knowledgeable, and made me feel good about being there and taking care of myself. The entire visit was smooth, and I was in and out in under an hour. I would absolutely recommend her.

Just went in for my first exam. And I must say, I am extremely pleased with the service. From the…read moremoment you walk in you are greeted by the young ladies in the front and they definitely make you feel welcomed. Dee was amazing! She went through all the initial testing with me. Dr. Saher was very thorough as she went through the pictures of my eyes with me and explained everything we were looking at. She made me feel very comfortable and took her time. Thank you Dr. Saher I will definitely be returning.

I chose Wheaton eye clinic from an Americas Best referal. The Dr. was great answered all my…read moreconcern.My question is how in the world does a Eye appointment take 2.5 + hrs..Check in was very unorganized I did precheck in papers on line and had to do them again there. The whole place seemed extremely chaotic.The pre exam rooms had no ceiling and you could hear the exam next to you.. very old outdated building.After 25 min the first lady took me.. she did tests after she was done she said I have to see if they want me to do more of course they did.I was then brought to another lady she did more testing....they brought to a man he did more testing..I feel this was all to prolong the situation because the dr was backed up.They really need to stop over booking.The patients time is valuable too. It was now going on 2 hrs I had to ask when they were going to call me back.Finally 15 min later the brought me to a room where I waited another 15 min .I was finally seen by the dr. then a few more tests?All this was supposed to be is a cataract appointment.I spent less time with the Dr than anyone else. At checkout I literally had to ask the guy for a print out.It was almost like I was bothering him.I had to walk up to him he didn't even call me up. They want to see me in a year .I'm wondering if the one in Geneva is any better?If. It for the Dr.Im not sure I would come back.

If you're looking for an eye clinic that captures the ambiance and service of a DMV, Wheaton Eye…read moreClinic is the place. I brought my 17 month old son in, and after check in the medical assistant nonchalantly informed me the wait would be 60-90 minutes because the doctor "travels between offices." I did a full double take because surely I misheard. But no, I was just distracted by my toddler climbing the eye exam chair that looked like it was out of a 1940s black and white silent horror film. They told me I "should have been informed when I made the appointment," because apparently this is standard practice. In what world? It felt like the old Seinfeld bit: they know how to take the reservation... they just don't know how to hold the reservation. I told them I'd come back in an hour, because trying to entertain a toddler in a waiting room packed like a cattle car and on its fifth episode of Dragon Tales, was not on my to-do list. Their box of broken crayons can only entertain for so long and last I checked I wasn't a magician and can't pull 90 minutes of toddler entertainment out of thin air. To be fair, the medical assistant and doctor were polite, efficient, and clearly doing their best. The front desk staff, however, seemed to be locked in a competition for the Most Unapproachable Human. It was a photo finish. I left with my son's eyes checked and mine rolling as a 2-minute exam turned into a two hour ordeal.

The girls at the front desk are so sweet and helpful. They treat you like family. They aren't pushy…read morein upselling and great at helping you pick affordable glasses.

I am a huge fan of family owned business, and this place is no exception. That staff were super…read morehelpful, and the Dr. Was great. I was looking for a new eye Dr after my company switched ins and I have found it. Skip the corporate eye care and check this place out!

Tried to make an appointment for my son to get his Rx for contacts and was told that my son would…read morehave to make the appointment himself since he would need to provide personal information (cited HIPAA). Odd since the only info you need for an appointment is the patient's name and birth date. The remaining "personal" information would be the policy holder of the insurance which would be me. Pretty sure my 21 YO doesn't know who the insurer is, my birth date or the last four of my SSN which is what they need to submit the insurance claim. Not sure that the less than user friendly staff understands the concept of HIPAA in this context. I am the person providing all the of the "personal" information. Never been told I couldn't make an appointment for someone in my family because of HIPAA. Happy to take my business elsewhere.

Dr. Antonia Mourelatos might be the best eye Dr. this world has to offer. I've been seeing her for…read moreover 20 years and she has helped me with many different issues over the years....eye issues due to medical issues with health issues due to my heart, diabetes and concussions. I would recommend her to anyone and everyone she is phenomenal.

Sat outside with my kids for 15minutes receptionist just sitting there doing her best to ignore us…read more Look if you're busy, that's fine, say that you're overwhelmed or a private practice or whatever. Don't just ignore people and be rude.

I simply cannot say enough good things about how FANTASTIC Dr. Dawson is!!! I have been a patient…read morefor probably 10+ years at this point for both glasses and contacts, starting when I was a kid and now into adulthood. She is personable, thorough, and professional. The most important part: NO AIR PUFF!!! But seriously, the new office is beautiful and there's a great selection of frames. Focus will match prices for 1-800-contacts and most other places. Seriously, Dr. Dawson is THE BEST and if you've made it this far in the review without scheduling your appointment yet, you need to get on the phone right now!!

After a bad situation at the Lenscrafters in Fox Valley Mall, I returned here to see what they…read morecould do, since Wheaton is my normal store. My eye frame arm had snapped in half during an adjustment by their store personnel, and the mgr at Fox Valley said I had to buy a new pair of glasses, but needed my eye exam done again, since it had been 2 years. She did not offer to replace the frame and all they did was place a plastic piece over the 2 piece arm, which wobbled on my head, and really made it difficult to wear the glasses. I had one backup pair but it was a previous prescription that is a little strong. I took some packing tape and wrapped the arm to make it stronger, but still difficult to wear. We were going out of the country in a week, so I was panicked. No need to worry! Wheaton got me in the next day for an exam with Dr. Losurdo (who is amazing), helped me choose new eyeglasses, and gave me a great discount, free warranty, plus filled my complicated progressive prescription within 4 days (had it rush filled by mgr). The store mgr at Wheaton said that they should have replaced the frame at Fox Valley, since they broke it, without any disclaimer that it was my problem, but whatever. I will never go back to Fox Valley. The vibe is totally different at the Wheaton location where they actually want to help you. I love the Wheaton location.

Worst alleged customer experience ever. I have been calling the store several times a day for four…read moredays and all I get is a recording that says I will get a call back within 48 hours. That started 96 hours ago. Their corporate phone line and chat completely suck.

Dr Beasley is amazing. Very attentive and truly cares about her patients. I highly recommend Dr…read moreBeasley.

I've been wearing glasses since 1974. I don't know how I ended up at Rosin Eyecare to look for…read moreglasses, but I'm so glad I did. Rick helped me on my first visit and I found his knowledge and help to be a game changer. I've gone to Rosin (and Rick) for my last 4 or 5 visits. Planning on going again this week:)

Dr. Patel and her staff are the best. Had to switch from our doctor of 15 years to a new doctor…read moredue to insurance not taken anymore. I was worried I would not find a place we would love as much as our other doctor, I was wrong, love coming here! Everyone is so nice and caring!

This office is friendly, clean and professional. New location for this business and it shows. New…read morefurniture, exam equipment and so on. Place is immaculate and clean. Doctor and staff are super friendly. Great selection on frames and glasses options. When you need an exam this is the go to place!