I booked with Andrea Samuels because she was described as having "expertise in curl techniques."…read moreWhen I arrived at my appointment she was chatty but did not seem to understand when I showed her my reference photos and explained what I wanted... this proved to be devastatingly accurate. I was looking to lighten up my long, shoulder length 2B/2C curls and to trim side swept curtain bangs. I'm no stranger to edgy looks -- I walked in with my hair dyed neon green and my sides undershaved. I wanted a squared-off shape overlaying the shave that retained my hair's volume and length but took out some weight. I mentioned *several times* that I wanted my hair kept long enough to be able to tie up into a top bun. I showed her a photo of me with longer bangs from a previous wolf cut that I'd loved and indicated that those were the bangs I wanted. I also showed her photos to demonstrate the overall shape I was looking for (mullet adjacent) but only because I wanted the front layered shorter than the back. Based on responses, I was becoming anxious about being heard at this point so I repeated that I wanted to retain the length, again. Her first cut took off the entire left side of my head. I was not consulted about the placement or length of the cut which was dramatically more than what I'd requested. I felt over half a decade of curls cascade down my neck. When I expressed concern I was encouraged to wait until it was done. After washing and styling, nearly the entire top and back of my head had been chopped from roughly 8 inches to under 2 inches, often at alarming angles. The only curls left were a bedraggled clump hanging from the base of my neck. I looked like Weird Barbie with a rat-tail. Like someone had taken hidden rage out with kitchen scissors on a doll, only I was the doll. I was in shock and visibly upset. Ms. Samuels was apologetic and offered a $20 discount. I deferred until I realized that not only was I no longer remotely recognizable to myself I also could not put my hair up or back, not even with bobby pins. I was issued a full refund with politeness which I am grateful for. The heavy product used, later left a white powdery residue on my face and clothing. I have also since salvage-cut everything to above ear length. I trust this was not deliberate. I was also looking for a summer-refresh and instead, lost my curls, my color, and cried myself to sleep that night. Take that as you will.

I got my hair cut here last Aug. After looking at the various stylists' work online, I was super…read moreexcited about my appt. Esp as my former hair stylist, who'd been the only one able to give me the exact haircut I'd been requesting for literally years, stopped cutting hair. I have wavy/curly thick hair and I was looking for a shag without bangs. Sounds simple but no, it's sadly not very simple to find a stylist who both understands the cut and my hair texture well enough to execute it at all well, unfortunately. So I got to QoS. My stylist is SUPER nice. Bu then she does something I've never had done in all my decades of going to salons: Turns the chair around so I'm not facing the mirror the entire appt. I thought it was odd but went with it. Mistake. BIG mistake. Why? Because at the end of the cut when she turned me around I realized she'd used a razor on my hair. A RAZOR. And I had no idea she'd used one b/c of the mirror oddness. Listen, I'm sure that there are curly/wavy hair textures that look great with a razor cut. Mine just isn't one of them. How is it even possible to not bother to check in with a curly haired client about using a razor? HOW? I didn't even think to address it b/c usually people who bill themselves as well-versed in curls at the very least ask about using a razor (though in my vast salon experience, almost no stylist has mentioned using a razor on my hair). Almost a year later and my hair is still recovering. It's been awful. My generally great hair was shattered. No curls, very thinned out all long the shaft. A disaster. The only reason I'm giving this place 2 stars i/o one is b/c the stylist was seriously such a lovely person. So lovely that I can't bring myself to even give her name here. If she does see this however, PLS do not take a razor to a new client's hair without first asking them. I spent $300 to ruin my hair here. Be warned, be careful.

I got very Short HairCut. The hairstylist - Nao told me that is called Pixie Cuts. It is very…read moreSexi, Shaggy, Spiky, and easy to take care. Nao is skilled, talented, detail oriented and has great taste. I love my new hair style! The salon is Brooklyn style and cozy and comfortable.

This experience was so pleasant - from the first touch point to the finished product. Nao was great…read moreat communicating over email and kept me updated about my appointment when there was some potential weather issues. Nao took the time to execute exactly what I wanted and really took his time. He is very kind, and skilled at his work. The massage he gave was enough to win me over. I will continue to come back to Nao for my hair needs.

The Gem House was such a vibe! The salon was beautiful giving a spa-like feel. It was so…read morerelaxing. The staff was courteous and professional. I booked with Joyce and she was GREAT! She was so sweet and accommodating. She listened to my needs and totally captured the vision. I finally found a licensed professional who has experience with ALL hair types. Love this place!

I had a wonderful appointment for a blowout while in town working in Brooklyn. I would definitely…read morego back again.

This salon is AMAZING!!! I was looking for a good haircut…read moreto clean up my dead ends and add layers for volume. Coby listened to what I wanted at the beginning of the appointment and gave me EXACTLY what I was looking for! She really took her time, explained every step she was taking, and going in detail about every product used. She truly cared about what I wanted and I do not think I've ever gotten a haircut as thorough. I walked out with my hair looking the best it's ever looked. The salon is so chic and clean, I felt extremely comfortable there the entire time, and such a hospitable environment. If you want the best haircut of your life, go to Little Axe Salon!

WOW!!!! I so happy, I just learned that one of my favorite stylists opened her own salon in…read moreWilliamsburg! I was just in NY last week and got done seeing Coby and all I can say is I love my hair (as usual)!!!! Coby is an amazing hairdresser and I just love her to death!!! I used to go to her at Bumble and bumble and followed her to Marie Robinson. I go to her every single time I am in NY. Your cuts will last longer, your hair will look amazing and she is super professional. Check her out, you will become hooked too...The salon is super cute and intimate. I love it!

The first picture is what I showed the person. Second…read morepicture is what my hair looks like a month and a half later after spending $450 for my hair to my at be orange and full of grays. My hair is totally damaged, thank goodness I found someone to correct it yesterday!

I was looking for a place to get a quick bang trim in the area- never having heard of it gone to…read morethis place before. I did not ask her name but the women who cut my hair gave the person before give someone an incredible haircut and decided to ask her to give me a whole trim. She cleaned up my hair excellent and I feel beautiful. My boyfriend smiled real nice when he saw my hair and that's always a good sign. Will definitely be returning to here for my regular hair maintenance. She got my bang shape perfect. Definitely a high quality haircut for reasonable price.

I love this store and the variety of products they carry, but the level of service is what brings…read moreme to give 3 stars. I have shopped here consistently for the past four years when I come to visit my daughter in this neighborhood and have never found the employees here helpful or friendly. I make sure to do plenty of research on the products I'm interested in prior to going in because they are not helpful at all when it comes to educating the customer on the products nor will they make recommendations. (There is never enough conversation initiated to even get that far. It's not for lack of trying. I have!) Most of the times I have shopped in there, there's not a single customer around, so it's not because they're busy. They just act like it's a complete annoyance to be asked a question about the products. I would just advise customers to have their phones handy and ready to search the products that way rather than asking. You'll get a lot further. I would have spent a heck of a lot more money in there if they were at all interested in their customers. As cute and cool of a store as it is, this is disappointing.

I have been coming to Damian for my haircuts about 3 years now and he is the best hairdresser I…read morehave EVER had! I am a performer so my look is crucial for me he listens and guides me to my best look every time. I also love the store they have cute beauty products and gifts the interior design is divine and even the bathrooms are gorgeous! I love having to make an appointment and visit here, really a little slice of paradise!

I found out about this place after my barber, So, transferred here. Wavelength is a super cool…read morespace, tucked into a building that seems to be shared with other creatives. The decor is nice and airy, and it's a safe, queer space. It is a bit hard to find their room, but they'll give you instructions beforehand! I go to So for my cuts! They were the first barber I've ever had, and has always been super accommodating even back in their previous location. So just gets it when you want, and is super welcoming and knowledgeable when it comes to hair. I had always felt like there was some sort of gender barrier when it came to barbers, but So proved me wrong! Anyway, if you do want to get a haircut, I definitely recommend this salon, and to specifically book So!

So Mak is my favorite hair stylist I've worked with in my 10 years of living in NYC, Lenapehoking…read more I'm so grateful for their patience and feedback as we discussed different hairstyles and pinned down something we both thought would look great. I'm also relieved to find a hair stylist that is also covid cautious, wears a mask, and can't wait to get my second cut from them soon! 10/10, highly recommend cuts by so.

I've been going to Shizen since July 2020 and was a loyal client of Yuta until he moved back to…read moreJapan. I always had great experiences there, which is why this is disappointing to write. About two months ago, I went in for a haircut and single-process color with a new stylist, Jane. The blowout looked good initially, so I didn't realize until later that the haircut was uneven -- one side had noticeably more weight than the other. I politely emailed the salon asking if I could come back to have it adjusted, fully intending to tip for the correction. The response I received felt curt and dismissive, which left a bad impression, but I decided to let it go and simply try a different stylist next time. Unfortunately, the color service was also disappointing. While the shade was close to what I wanted, the application itself was uneven. At one point, another stylist had to mix more dye because there wasn't enough prepared initially, but the second batch clearly wasn't the same tone. As a result, my roots ended up noticeably lighter than the rest of my hair, despite it being intended as one uniform color. Now, two months later, I tried booking another appointment for a trim and highlights. I called multiple times over three days with no answer and also sent an email that went unanswered. Out of curiosity, I called from a Google number, and while they still didn't answer, that was the only number they called back. I genuinely liked Shizen for years, which makes this experience especially disappointing. But after the poor service, dismissive communication, and now being seemingly ignored altogether, I'll gladly be taking my business elsewhere.

I've gotten my hair cut by Angela a few times and was initially happy enough to recommend her to…read morefriends and family. While one friend mentioned she found Angela a bit rude and that her cut was uneven, I continued going because the prices were affordable and I'd had good experiences. I booked appointments for my mom and myself on a Sunday evening. I asked for a simple bang trim below my eyebrows, but Angela quickly cut my long bangs and face-framing pieces into thick, uneven bangs above my eyebrows. I was shocked and didn't know how to respond in the moment. When I later asked if she could blend or fix them, she seemed annoyed and said it would cost the same as a full haircut. I agreed to pay, but she said she was too tired and told me to come back the following week. I was charged $60 for the trim, and my mom paid $85 for her haircut. I left upset and later reached out to schedule a fix, but she couldn't fit me in for two weeks and was rude. I ended up paying $200 elsewhere to have it corrected, plus additional money on products to help my bangs grow out. What was meant to be an affordable haircut turned into a stressful and expensive experience. I also question the professionalism of scheduling clients so late if stylists are overworked and exhausted.... leading them to make mistakes that they are 'too tired to correct'. I hope this feedback is taken constructively, as the quality and professionalism that evening were far below expectations. Anyways... Kimberly at Fox and Jayne in the lower east side fixed my hair after it got butchered here if anyone needed a rec for a hairdresser!