Incredible customer service!! Very happy with how I was treated by all of the employees. An awesome…read morelocation for almost anything you may need

In general, hardware stuff is beyond my scope. I will occasionally use a YouTube video to make…read moreminor repairs. I visited this Ace Hardware several times since the beginning of March (new home purchase). They probably would prefer I stop watching YouTube videos and thinking I can fix stuff BUT everyone is so nice, helpful and knowledgeable. When I was looking for screws and such to mount my tv to an existing mounting thingy, I ended up taking my tv to Ace. The gentleman went out to the truck and figured out what I needed. I appreciate the kindness and encouragement I get from the peeps at Ace! P.S.: If you see the premade pies in the cooler, don't hesitate to buy one. They are delicious.

Here today for the first time looking for light bulbs. Recently bought two lamps for my bedroom…read morenightstand and needed two light bulbs. Wow! I did not know that light bulbs had become so expensive. I cannot remember the last time I purchased light bulbs. After looking at Dollar General, Dollar Tree, and Walmart for light bulbs my husband and I decided to check out Fresno Ag. So glad we did. Found some fancy light bulbs for a great price and bought them. We were asked by a nice Fresno Ag employee if we needed help but we didn't. Check out was easy.

went in looking for parts needed to build a water fountain feature. Chris was extremely helpful and…read morefriendly. he helped me find what I was having trouble looking for and made great recommendations for other small parts that would help me out and save me some headaches. I will definitely be returning for future projects and general repair. Thanks again Chris!!

I have been coming here for a long time. So a week ago I was going to buy something that needed…read morebrought down from a shelf, the employee complained walked away, I left after I waited and purchased at Lowe's. Today I wanted a key made I asked an employee who was walking by he rudely told me he was helping someone else. I did hear him radio that someone wanted a key made. 10 minutes and no one came. As I left 3 employees were by the return counter sharing stories and laughing. I will be getting a key made elsewhere

Gosh darn it, was a bit disappointed with service all around on my shopping trip to this Ace…read moreHardware. I have 2 other Ace Hardwares much closer but always enjoyed this store. Went out to garden section looking for a plant, no one around to help. Walked back to front of store, interrupted 2 young ladies (employees) visiting. One said there's the garden guy over there. Asked him about what I was looking for, he acted a bit out of shape & was just rude- excuse me stores are closing left & right. We're coming in in-person paying for your paycheck. Again when walking back up to register interrupted the 2 young ladies. Honestly not sure I'll continue driving out if my way to go to this store.

There garden center deals are coming hot this spring!…read more I bought a few bougainvillea plants, bags of soil, three pots, volcanic rock, and lawn fertilizer all for under $150. Not to mention they had a sale on bags of mulch, 5 bags for $10. Typically these are $5 per bag, which can really add up, so saving $3 per bag is huge! I did the math and with delivery this was by far the cheapest mulch sold in the area. Normally, Gallo winery is the best deal for mulch, but I was saving $70 dollars going with Lowes and that included delivery. I ended up buying 90 bags and got it delivered for $280! Get your Spring yard vibe on!

I love shopping at Lowe's, but at times it's hard to find help…read moreBUT MY SISTER won $10,000 on Saturday Jan 29th The Gorilla glue contest. Lowes & Gorilla Glue sponsored it SO WINNER WINNER CHICKEN DINNER. I will always shop at Lowes I already buy Gorilla glue, it's the Best‍

I had such a great experience at Home Depot today! I passed several employees throughout the store,…read moreand every single one greeted me and asked if I needed help--which I really appreciated. The employee in the paint department went above and beyond, helping me find exactly what I needed and making sure I had all the right supplies. Customer service like this makes all the difference. Home Depot wins--Lowe's loses.

Wow the employees at check out were very rude and not helpful. I was told in the tool department…read morethat she didn't work there . Ok but your attitude is very angry . I'll never be back . At Lowe's they are much more helpful and say thank you for your service to my vet husband. I don't know who is the manager now but it has gone down hill. Train your people to have respect for the customer. If you hate your job go elsewhere. We have spent thousands at HD this is a very sad state of affairs. At the clovis Shaw location.

Great store...I love going to harbor freight…read more They could hire a few more employees to keep the lines shorter and work the floor but all in all nice but few employees

I'm honestly shocked by the difference in customer service between the Clovis and Fresno locations…read more We were trying to return a generator after continuing to have issues with it, and the experience at the Clovis store was absolutely awful. We followed the instructions we were given for draining the generator's gas, but, as anyone who owns one knows, it's almost impossible to get every last bit out. Instead of trying to help or being understanding, the staff immediately became rude and argumentative. My husband even offered to take it outside himself to dump the tiny amount that was left, and they completely overreacted, saying they were "late," that it was "against the law," and refused to help us at all. The attitude was unbelievable. After leaving frustrated, I called the Fresno location and spoke with JR, and WOW -- what a difference. JR was professional, calm, understanding, and actually wanted to help solve the problem instead of creating one. That is what customer service is supposed to look like. Because of how we were treated at the Clovis location, I will never shop there again. From now on, I'll gladly drive farther just to go to the Fresno store where customers are treated with respect. Though I may have been treated better if Matt was actually working, but since he can't control how rude his staff is. especially when you're sending that kind of money on a piece of equipment.

I love Fresno Ag, they are the most helpful and welcoming hardware store in Fresno County. And they…read morehave a great selection of things you may not find elsewhere, Including the expertise.

I encourage all veteran to do their DYI shopping at Fresno Ag Hardware. If you mention you are a…read moreveteran there is a 10% discount applied to your final purchase. You may also sign up with a current email address for awesome discounts to include celebrating your birthday. Becky was my personal point of contact for my &5 reward purchase. Her "customer first" focus was recognized immediately with her greeting to all her customers. Friendly smile and her quick wit comment with making change from a large denomination bill brought a joy to my heart. Becky & Fresno Ag is definitely an asset to the DYI community and the surrounding communities.

I went in for a some small hardware, and needed a piece of chain cut. A fellow was trying very…read morehard to help, but seemed new and didnt know how to use chain cutter. I asked another employee, also new ( it was her 2nd day)that couldnt help.... and managed to get the chain cut myself the rest of the way with a multitool on my keychain. I went up front to pay for it, and 1 cashier told me the other line was faster( she was doing a credit card application) . I went to self check out and discovered i cant buy the chain there. I stood in line for another 5 minutes, and the cashier and another employee couldnt figure out how to charge me for 2 feet of chain, I took a picture of their part number and showed it to them. A whole lot of new employees that havent been trained, thinking thats a management problem? 30 minutes to do something that shouldve taken 5-10, and could not accomplish it

Awesome help Awesome customer service very friendly customer service. Very clean and organized storeread more

Very overpriced & totally rude customer service here. For some reason, they make it a point to…read morechange prices depending on their mood. You are better off going to Fresno Ag. You can always get Fast-Friendly service with a smile instead of a hiss-and-a-growl attitude! Stay away from National Hardware Supply! Go to Fresno Ag, they are very helpful, better return policy and much better experience overall.

I would like to thank all the staff who work here . They are helpful and friendly. You can find all…read morethe supplies you need for your business and workshop. They truly are awesome. Thank you so much for your excellent service and support!

I went to purchase pavers and Sean, the manager, was amazing. He provided exceptional customer care…read moreand did it with an awesome attitude. He and John even loaded my car for me. I later came back to make another purchase, and a gal from fulfillment was gracious enough to help me as well. I wish I knew her name because she was also very professional and helpful. Great job, Lowe's! Your team's outstanding customer service truly made for a great experience.

I have a sales rep at the Fresno LOWES I work with. I finally decided what I want and thought I…read moretake care of it over the phone to save time and avoid coming in. I kept calling and calling and no one would pick up, the phone kept ringing. I tried for hours throughout my work time but no one would pick up so I decided to show up in person after work to place my order. When I got there and seen my sale rep, all happy to announce I finally decided which blinds I want. I even shared with him I been calling the stores all day but the phone kept ringing. He straight admitted he sees I calls and not pick up. Another sales clerk worked right next time him give me the uncomfortable pitty look. I am speechless and was humiliated. I ended up financing with Lowe's and he informed they dont have the option of 36 months interest free (roughly around that timeframe) but he will call their finance dept next morning and get it corrected. Provided his email address for me to reach out for an update. I emailed the next evening, he never responded. It's been weeks and still no response. I have to call myself to get it corrected. He already provided me the quotes when we first met. When he took down my order, with my quote right by his side, i still repeated to him how I want my blinds to remind him. Order printed, I tried to double check but he rudely tells me to signed it. When the blinds came and the installer put it up, it was the wrong order! REAL BAD EXPERIENCES WITH LOWES FROM START TO END!