First of all, this place is SO CUTE. The decor, the lounge. So pink and it was decorated for…read moreChristmas when I visited -- so cute. Braylin, my esthetician, was so sweet and kind. Honestly, ALL of the staff was so friendly. As I was walking back for my facial, another esthetician called out from another room "Have a wonderful facial!" It was unexpected and so nice! Secondly, I got the signature facial and it was so good. The room, again, was so cute and cozy and I caught myself dozing off a few times I was so relaxed. My face is incredibly soft now. Braylin was awesome. The price is extremely reasonable and definitely will be a huge factor in me coming back regularly! Amazing place. 10/10

Jazmine is always AMAZING whenever she does my lashes. I get full sets (as needed) and fills every…read morefew weeks, and she always does an excellent job! I couldn't recommend this business and her as a lash technician enough!

I have been going to Jess for over a year now, to say I Highly recommend her is an understatement!…read moreJess is very personable and knowledgeable about her profession! she never leads me wrong and always has me leaving with a great new Set! The environment Is very comfortable too! 100/10!

I went to Beauty For Lashes by Jessie to have a facial, and wanted to let you know that this is the…read moreBEST boutique to go to if you want your skin to feel like "new skin"! I am a lady in my 70s and she made my skin look 10 years younger! She took the time to explain to me what she was doing & why, and she made sure that I was comfortable during my facial session. I have gone to many salons and boutiques in the past, and I was the most pleased with Jessie's treatments. If you want your skin to glow, make an appointment and go! Your skin will thank you for it!

I should have trusted my instincts from the moment I walked in…read more The first clue was that the front door doesn't close unless you manually pull it shut behind you. The second clue was the giant rhinestone-covered jaguar hanging on the wall. The third clue was that one of the three salon chairs was broken. Things only got worse from there. The salon was strangely empty, the walls around the styling stations were bare, and though everything was covered in hair. Cleanliness did not appear to be a priority. When I asked to use the restroom before my appointment, I was directed down a hallway past several small rooms that gave off a vibe somewhere between a discount spa and the location of a future police investigation. At this point, every survival instinct I possess was telling me to leave. Unfortunately, the salon's Instagram photos looked fantastic, so I ignored all common sense and stayed. My stylist was polite. We discussed exactly what I wanted and I showed her multiple reference photos. She even told me the photos were examples of her work done at the salon. I felt reasonably confident we were on the same page. Then came the balayage. As the foils came out, I immediately suspected something was wrong. Way too much hair had been lightened, but I tried to reserve judgment because my hair was still wet. After another round of processing, toning, bleaching--or whatever step we were on at that point--it became painfully obvious that my hair looked nothing like the photos I had shown. Instead of a dimensional balayage, I left with top layer of all bright white hair, uneven color placement underneath, with a few patchy sections of what had been my hair. My natural color was gone, and the result looked more like someone had painted bleach all over my head to color my hair rather than a professional balayage service. When I expressed my concerns, my stylist called the owner on FaceTime. Rather than discussing solutions professionally, the conversation immediately became defensive. I was told they have plenty of five-star reviews and that I might be their first one-star review. I was also threatened with having the police called because I said I didn't feel the service warranted full price. For the record: I never refused to pay. I simply said I didn't believe the result matched what was discussed or requested. Meanwhile, my stylist looked absolutely terrified, shaking during the entire interaction, and I honestly felt worse for her than I did for myself. I paid, left, and decided there was no chance I would return even though the owner said she'd fix it -- but after having her talk down to my on the phone I had no interest in meeting her or giving anymore time to this place. The most expensive part of this appointment won't be the $175 I paid. It'll be whatever I have to spend elsewhere to have my hair corrected. If you're considering this salon, my advice is simple: trust your instincts better than I trusted mine.

I have been trying to find a lash place that works for me. I had my lashes put on and they looked…read moregreat. Some fell off but they got me right in to fix me right up. These extensions are soooooo light. I love how they feel. The salon is clean. I personally feel lashes complete my face. If I have lashes I don't need any other makeup. The ones I have are more "natural" looking but you can pick full and long etc.

I had a great experience at Huong Dao 3D Microblading Eyebrows & Eyelashes! The atmosphere was calm…read moreand peaceful. Hannah did a fantastic job on my eyebrows. I am still in the midst of the "healing" process, but the entire procedure and timeline was explained to me. I have a second appointment scheduled for a one-time touch-up to make any final tweaks at no additional cost. I left the salon satisfied!

1st let me say I had chemo & radiation lost hair, eyelashes, & eyebrows. Contacted her to make a…read moreappointment for eyelash extensions - was told to make $50 deposit & it would be taken off @ service (it wasn't- I had to mention) 1st appointment my eyelashes fell off as soon as I got home. Made the call to her & she told me to wait a few more days. I went back & she did fix my lashes. She did a good job my issue is the lack of being professional. She kept acting like it was my fault that the lashes came off...saying my face was too oily & that she had another client who had thin lashes but her's stayed on. I was foolish & went back 2 more times & even got microblading. I've been unable to contact Hannah to get maintenance on my brows ...I thought she closed her business I just found out today that she had blocked my number...I called from a different number...since you couldn't be professional or truthful when I asked if you blocked me...here you go...HERE'S YOUR REVIEW

I went in for a last minute wax and I discovered an oasis. The customer service was amazing, the…read moredecor, cleanliness and product testers are all exactly what you would look for in a five star spa! Cute little snack options both healthy and sweet and a nice TV to pass the time if you arrive early. My appointment was on time and I felt comfortable the entire time. I will be back for some facial treatments! This place is wonderful and I would never think to go anywhere else! They were very accommodating and listened to my concerns and made me feel comfortable. I look forward to returning because of how peaceful and relaxing my experience was.

Visited Dermadorn last week because I had to have some lashes for my upcoming wedding. I drove an…read morehour because I had heard/seen good things on facebook and had trouble finding a person in Bloomington that I liked. Jennifer Rozens was fantastic! If you aren't familiar with NovaLashes, they are individual eyelash extensions and it takes some talent and practice to get them right. I was thrilled with the outcome and happy the Jennifer suggested a different style lash that curled because my natural lashes grown down. Initial investment is $175, but fills are only $45 (which is less than I was paying for fills before). A few days later and I haven't seen one lash fall off, which is atypical. Thank you so much Jennifer! Looking forward to some glam and no fuss lashes on my big day in December!

I am writing to formally express my concern regarding the handling of my cancellation request and…read moremy overall experience as a long-term customer. Toward the end of September, I visited the Sunspot location to cancel my monthly tanning subscription. I have been a paying client for approximately two years and have been a customer on and off since 2013 and never had a previous complaint. The staff member I spoke with confirmed that she noted my request in my file and informed me that I would receive a call from corporate two weeks prior to my next payment draft. She also provided me with the corporate contact number. After leaving the salon, I called corporate and spoke with Lynn, who explained that Teri handles all cancellation requests and would call me to verify my intent to cancel. (This was the required process per the bank rules) I did receive that call from Teri, who was kind and personable. During that call, she assured me that my monthly payment had been stopped. When I first spoke with Lynn, I also shared my concerns about the tanning beds included in my package. Bed #13 produces no noticeable results, and bed #15 becomes uncomfortably hot to the touch. I was told that no other clients had expressed similar issues, but my coworker--who uses the same beds--experienced the same problems and even reported a burn due to a crack in bed #15's glass. In addition, bed #15's lid does not stay open properly, posing a safety hazard when trying to get in and/or out the lid falls. I felt my concerns were minimized, which was one of the reasons I chose to cancel my membership. On Thursday, October 16th, I noticed that my card had still been charged for the October payment. I immediately called corporate. Lynn answered, stated she was in a meeting, and asked me to call back in an hour to speak with Teri. The call disconnected abruptly, and I was unable to reach anyone when I called back. Later that afternoon, around 4:10 p.m., I received a return call from Teri. While the call began positively, the tone changed when Teri stated she had previously told me that Sunspot had switched credit card companies and that I should call if my card was charged again due to known system issues. I do not recall being told this, and it was concerning to learn that this was a known problem. If this issue has affected other customers, it seems the company should proactively monitor cancellations to prevent unauthorized charges AND immediately issue refunds if they occur. Teri did process a refund and emailed me confirmation, for which I am grateful. However, the overall experience left me feeling that customer concerns are often dismissed or treated as inconveniences rather than opportunities for improvement. I hope you will review this situation and consider the feedback seriously. I have appreciated being a Sunspot client for many years and would like to see greater attention given to both customer service and equipment maintenance moving forward.

Been coming here for years, and never had any problems. That changed when I brought my newly…read moreacquired service dog in training to tan. I walked up to the counter and was told I couldn't tan unless I put my dog in the car (it was 90 degrees outside) or took her home. I questioned how my dog would be able to alert me if she was locked in a car? She said the law says service dogs weren't allowed in the salon and if I couldn't find the law, she would find it for me. I never found any proof of that with ADA, and though she said she had the proof on her desk at work, she never provided it. Adding to her rude behavior, she questioned why I had a service dog now, but never had one before, and put the words service dogs in quotes. How does you even respond to that?!? All I wanted was to get my money back and go elsewhere but was refused a refund because "I didn't have a good enough reason to get one". The owner was rude, condescending and insinuated I was trying to pass off a pet for a service dog. I had plans to use several of their services but now I'll just have to accept I lost my money and warn others about my bad experience.

I'm not sure where things exactly went wrong... Well, I have my suspicions the issues lie with the…read moreowner, Lauren. I thought I found my go-to stylist, Staci. I travel FT and always schedule my hair needs around being in Indy. She always did a great job and enjoyed our laughs and conversations. And then it happened. I wasn't pleased with my hair. And rather than rectifying the situation, the salon has done nothing but run me in circles. Sadly, I've been cursed with especially thin hair and have been cursed to wear extensions for the last 15 years. And I've worn them all. Weft, tape-in, iTips, Clip-ins, halo, and now Fusion/Keratin. This was my first time doing Fusion/Keratin extensions and my first time doing extensions with Staci. Wow! The first time they were fabulous! Why lie, they were PERFECT!!! However, my first adjustment I had never been so disappointed. They were short, lacked any luster and the adjustment was more expensive than the initial purchase and installation. Oh, and half of them came out within the first 2 weeks. (Spoiler alert! Fusion/Keratin extensions should last 4-6 mos and should be replaced , see photo taken from website. If attempted to be reused, it is a very meticulous process that was not done correctly, therefore, did not work. Staci used iTips OVER the keratin immediately after taking them out and on the first adjustment.) I tried working with Staci to rectify the situation fairly, but it's clear Luxe does not stand behind their work or appreciate their customers. My hair looked worse than before and once the pieces started slipping out it was very choppy and looked horrible. (Side note that should be mentioned: On the initial installation, not once, but twice, I drove 2 hours RT, from the east side of Indy, and blocked at least 4 hours each time to have my extensions installed. Not once, but twice, I wasn't able to get them installed because the color was wrong and then they weren't delivered in time. This was 10+ hours of my time unaccounted for. Did I complain, no. Because I understood mistakes happen. That was my first mistake. I've made several attempts to reach out and rectify the situation fairly between both parties. The only solutions I were given were not acceptable to me. (They offered to take out the extensions or add more, neither which were reassuring to fix my hair.) Rather than calling me, as I requested several times, I was ignored and blocked on messenger, the only open communication I had at this point, and have not received a single returned call, even when I emailed and was told by the manager, Lauren, that Staci would call me. She has not. I have finally gone to another stylist to have my hair properly fixed. It was with my new stylist that I learned that everything she did was incorrect. Putting iTips over keratin was not a suitable option and that the hair is not meant to be reused, but if so they are only reusable after a very thorough and time-consuming process. I've never pretended to know anything about the process, but clearly whatever was done was not fit to do so. I'd have given two stars because I did genuinely enjoy Staci... until she seemed to block any of my messages on FB.

My experience here was one of the best I've had at a salon in a long time. It was a last minute…read moreappointment that I scheduled on a whim not expecting to get in the next day (a client cancelled), and Lauren, the owner, was super nice and accommodating! As far as the service itself, I got a full blonde highlight (which with my thick/medium long hair typically takes forever) and she was very experienced and knowledgeable on my hair texture/type. She said she loved highlights and by the way they turned out I could tell that she definitely knew what she was doing! It can be very hard to find a stylist that does highlights just how you want them! Staff was SO friendly and welcoming, I would love to go back & I super recommend this place!!

I have been coming to Brittany for years. I followed her from her previous salon to House of…read moreBeauty. She is amazing-- especially for blondes. She is excellent with her coloring, and I always receive a ton of compliments on my hair color. She somehow perfectly combines what I want vs. what I need for my hair. Not only is she amazing at what she does, but she also is a very kind person and my time in the chair is truly an enjoyable experience. If you're looking for a stylist, I highly recommend her! The salon is very cute and well-decorated. I love what they have done with the space. House of Beauty is a great place for men, women, children to feel pampered and leave with a fresh hair do. Oh, also-- Parking is available onsite!

I was on the lookout for a new salon. I have lived all over the country and it is hard to find a…read moregood salon and stylist! I love a good stacked bob and it seems like hair stylists have a hard time cutting a bob like I want. I FINALLY found someone in Plainfield (IN) who can do a fantastic bob style. Brittany Norberg at House of Beauty on Main is AWESOME!! She not only can cut a great looking bob cut but her color skills are a 10+ out of a 10!!! She is professional, friendly and really a fantastic hair stylist. I strongly recommend Brittany to anyone looking for a great stylist.