We had the unfortunate happen to our home in October '22, when our guests children left the water…read moreon in our bathroom and stopped it with tissue. After the water ran overnight for nearly 9 hours and we realized it was not just a quick towel dry out, we called Cody Strange, our State Farm agent with the news. Cody and team, along with our adjuster Jennifer Smith stepped in and made our difficult situation bearable. The professionalism is unmeasurable. I highly recommend Cody Strange and State Farm for all your insurance needs. They exceeded all of our expectations.

Do not trust them with your banking or credit card info! They went and took my car and homeowners…read morepremiums without my permission. I told them I would pay monthly. No automatic deductions. They went and did it anyways and are refusing to return my money. Look up State farm. That have a FB page called State farm sucks. Now I know why! They took to much money and without permission, said they would reverse charges and return. Called me today to tell they are not returning it. They have lied for a solid week and a half about this. Plus I'm hearing horror stories regarding claims for the tornado victims. You've been warned. Do not trust them. Not only this office. Their horrible rep procedes them. Wish I knew before. And they have the nerve to text me everyday to sign the forms for automatic payments. After, they went into my account and took funds anyways. Do your research. I'm not the only one apparently!

We have been with State Farm for over 30 years and very happy with the services they provide…read more They provide the knowledge and care for our family and we feel very confident with our future planning knowing State Farm is by our side.

Excellent customer service! Very knowledgeable agent and…read morestaff. Offers a variety of insurance and package bundles for savings. You are not just a number with the Pierce Brown agency - they take the time to get to know you and your needs. Highly recommend!

I worked with Amanda. All went well. Happy about getting a lower rate including roadside assistance…read moreand rental car as well. All questions answered too.

Cancelled after 15+ years of full coverage car insurance. Things have seemed to completely change…read morefrom Tom Brum. Do your research!

I want to start off by saying that in general, it's usually a nightmare to work with insurance…read morecompanies. I've had horrible experiences in the past, but since switching to Chris Champ every experience has been made so much easier. Just yesterday he was able to literally find me a solution within 48 hours for a sudden issue. He's always accessible by text, phone, email and is extremely quick with replying. I would highly recommend this company to everyone. Finally someone I feel I can trust and rely on especially when things are going bad!!!

From the owner: Our mission is to inform and protect due to the risks of life today; We protect families from the…read moreimpact caused by loss of life tomorrow; And we help prepare for a better quality of life in the future. License #: OH-61367, IN-319440, KY-DOI317447

Tracy and the team were very professional and helpful. the whole process is streamlined and they…read moreoffer great coverage at a great cost. looking forward to working with this team for a long time.

The staff was very honest, helpful and knowledgeable. They were not pushy, but very attentive to…read morewhat I was looking for in insurance coverage. Working with Tracy and Michael made me feel like I was not getting tricked into something I didn't need. Only wish State Farm would quit using those guys from the KC Chiefs for their commercials.

I had a wonderful experience with Rick Verst State Farm! The whole staff is knowledgeable,…read moreprofessional, and local for all my auto and rental needs. I couldn't imagine going anywhere else!

Professional , Courteous service . competitive prices. i would highly recommend this Agency…read more Mindy and Melissa are super.....will take the time to answer any question .

**Customer Experience Highlight!**…read more I spoke with Amy today with great urgency regarding homeowners insurance, and I couldn't be more pleased! She was extremely helpful and knowledgeable, guiding me through the process effortlessly. I received our quotes within just a few minutes, and the payment process was a breeze. Remarkably, we were covered all within an hour of my call! This is what excellent customer service looks like! Thank you, Amy, for your outstanding support!

Amy V from the team is highly responsive to getting quotes and updates on insurance as our needs…read more(especially cars!) changes!!

Horrible Service!! They do not pay attention to detail. First time they screwed up they asked me…read moreinformation about my friend & her account. I told them that they needed to contact her about her own policy. Well the only contact information we have for her is your phone number because you live at the same address.... We had lived at the same address over a year ago.. Plus she had contacted them less than a week prior to change her information because she had just moved and needed to update her renters information... In the meantime I was working on purchasing a home. I contacted them for a quote and when everything went through my mortgage provider helped me confirm my coverage and moved on with my homeowners policy. Shortly after I get a phone call one day saying that all of my policies will be cancelled that day if I didn't pay the full balance due. I was sincerely confused. I had not been contacted ONCE about having any balance due. No letters in the mail. No phone calls and no e-mail saying my automatic payment had missed. They gave me no notice!! Who does that?! Fortunately for me I budget very well and paid them that day, but its absurd to not warn someone that their account is over due and cancel their policy when they were unaware! I cancelled my policy with these people at that time. About two weeks later (After canceling) I FINALLY received my home owners policy information... The reason I didn't get it when I was supposed too.. They sent it to my boy friends address, BOYFRIEND, not married & not living together!!! Common sense would say you send it to my address that I just bought, moved into and asked you to make a change of address in your system!! Long story short they mix up peoples accounts. Luckily mine were friends of mine, but I'm guessing they mix up anyone who may have lived at the same address.. Ridiculous. If you are going to use State Farm use a different agent!!

I have been using Dennis and his crew for over 35 years. No problems. He has always been there for…read moreme. Do yourself a favor, get a policy from Dennis.