My wife's car was sideswiped by the insured. I called BIG Agency to provide the details within…read more1-1/2 hours of the occurrence. An hour later they called with all the details and provided them to us advising that the insured's insurance company would be in touch within 24 hrs to make arrangements for repair. It was a great pleasure working with someone who valued my time so we could carry on our daily business while the BIG Agency handled the details. I would highly recommend them for anyone looking for a good insurance with a fair deal and a team who cares about me.

You've always been extremely helpful and great finding the best coverage and cost for me.read more

Chip is a fantastic insurance agent. He has the best service around and ensures that everything is…read moredone in a timely manner.

Chip Berry is the best insurance guy at Cincinnati Ohio. There is no one who will give you the…read moreservice around your home auto and other insurances like Chip and his team. These guys are amazing!. I feel so comfortable and confident because he is put me into not only the right insurance but also the fact that he is got me the best deal that frequently others mess I know that I'm not only getting the best quality but the best service and the best price. Don't look further for a Nother agent but because Chip is consistently the best you could get him and two other people to bed and I'll guarantee you eight times out of 10 he's going to be the best bid but he will 100% of the time be spot on to what you need

1. Would not change me to paperless billing 2. Called to…read moretell me my bill was late? How can I have a late bill when I don't receive one? No follow through, told I would be mailed bill, information received absolutely nothing.

Had this insurance company for along time until recently got a new agent all was fine until he…read morewanted to revise our policy then he added other coverage, an billing us for things we didnt have or agree to also told the state we didnt have a policy after we went an found another firm to insure us at the same time,to have coverage overlap,the man is a former Mortician he tells people this,He should have stayed in that business cause he doesnt know insurance or how to deal with the living....

I had full coverage insurance on my 2012 vehicle, Lonnie Keys State Farm agency was recommended to…read moreme by my friend, so I called them. I was given a much lower quote that what I was currently paying, so I made the decision to switch to State Farm. I made sure to ask Josh if the transition could be made without any interruptions in coverage as in, no lapse of coverage as I transferred from my current insurance company and coverage over to State Farm's coverage. Josh assured me that there would be no lapse in my coverage during this insurance change-over and that I'd be covered without ANY lapse of insurance coverage. So I went ahead with the change and switched from Farmers to State Farm. About a month later I get some letter from State Farm telling me that they're dropping me! I can't believe this, so I call good old Josh...only to be told that State Farm NEVER intended to drop me but that my rates were going UP because I scored a 3 because I was searching for better (cheaper) insurance. Since when are you the customer penalized for searching for cheaper rates?! So my rates went up about 15.00 a month, but that was better than being dropped, right? So...about a month later I get a call from dear little Josh...guess what? He informs me that when he figured up my rates a few months before, he was off, I asked how off? And he said way off and we repeated that a couple times when I finally insisted he tell me and when he told me that my rates were going to DOUBLE I lost it and told him that I would find insurance elsewhere. Josh said he didn't blame me, that he wouldn't pay that amount either. Well when I went to another insurance agency I found out why my rates went up so high...Dear sweet Josh allowed my insurance to lapse a few months earlier when I switched over from Farmers to State Farm! I couldn't get a hold of Lonnie Keys...seems my calls weren't getting past Dear old Josh, I guess. Im not the only person this has happened to, it happened to my neighbor as well. State Farm is great? Maybe another agent would be....

From the owner: My vision is to be an insurance professional whose actions are driven by keeping the State Farm…read morecustomers' interest as my primary goal. My staff treats customers in a caring, friendly, and professional manner. My office provides a warm, efficient, and seamless service to customers. I expect my business to be comprised of profitable, multiple-line customers who see my office as their first choice for their insurance and financial services needs. License #: OH-26900

Excellent agent with deep knowledge of the market. Call 513.248.0758 for personalized help with…read moreyour insurance needs!

Hanna is awesome! You can tell that she really cares about her clients! She is very informative and…read morehelpful. We just switched over to a multiple car and homeowners policy. She made the process quick and painless! Highly recommend her office!

Great agency to work with! Competitive, knowledgeable and never pushy…read more Thanks Olivia!

Having recently moved from Indiana to Milford Ohio area, I needed to transfer my insurance. I…read morerandomly chose Quintin Fleig, Olivia assisted me and smoothly worked with getting everything updated. My parents' insurance was State Farm; I've only known and used State Farm; all agents through the years have been stellar. With the legacy of my parents and myself; have appreciated over 100 years of personal service. They were "always there."

I switched to Allstate when I bought my house on recommendation of my mortgage company, and I have…read morenot been disappointed. This office is amazing! All the staff is so friendly and helpful. They are excellent at explaining the sometimes confusing ins and outs of insurance. Dan set up my initial policy a yr ago and was excellent. At my yr review I sat down with the owner, Julie, and was very impressed. She took a lot of time with me reviewing my homeowners, umbrella, and auto policies for any ways to save money or for important things I may want to add tailored to my life. Whether you have Allstate or not I highly suggest sitting down with this office for even an estimate. They will do everything to get you the best price for the best coverage. PS the homeowners policy was HALF the price of all other companies while still being well covered, which is why my mortgage co steered me in their direction!

We have been using this office for our insurance for a few years, and we have had great service! I…read morecalled in last week to let them know of an update, and the individual that answered the phone let me know that she made a note to call me back if she didn't hear from me within a few days. Their rates are the best (for us), and we couldn't be happier with the service (they have never tried to push any products or additional coverage). They are always more than happy to go back over our plan to make sure that we are saving as much money as possible.

The customer service is inconsistent at best. Can never talk to Pam directly- only Megan. I feel…read morelike when I ask about my policy that they aren't being honest with me. No one ever answers when you call- like they are screening calls so you have to leave a message- if you want a quick return make sure you add something to the affect of paying your bill or adding coverage. They don't want to waste time explaining what you pay them thousands of dollars for, they just want you to pay your bill and don't ask questions. I'm unhappy with them and I will be canceling my policy and going to Farmers where my call is valuable because my business is valuable.

From the owner: The Pam Damewood, State Farm team is proud to serve the Milford area with insurance and financial…read moreservices. Contact our office today for an insurance review to see where we can help with car insurance, auto insurance, and more. We would love the opportunity to earn your business. License #: OH-36184