Fun spot, but very smoky and the slots are packed close together. Free masks at the players' club…read moreand I recommend getting one or two. Casino is pretty clean though. No piled up ashtrays. (Ugh) There is a large nonsmoking section which is where we spent a lot of time. Unlike some other casinos, they don't just chuck old machines in the section but have a good mix. And there are several self-serve beverage stations throughout the casino. My friend had never seen that feature and he now loves this casino, lol. Harrah's is only about 10 minutes away.

I have a service animal and was initially denied entry. They claimed they do not allow psychiatric…read moreservice dogs only seeing eye dogs or guide dogs. When I explained all of his training and then tasks they said he was not "acting like a service dog" and they said they watched footage of us waiting for a minute while they were coming and that he was "pulling on his lead" and "not patting attention" I said I take an accusation like this very seriously and that if they are truly claiming that I want all of this is writing and documentation of him "not acting like a service dog" as well as that video evidence of him not acting like a service dog. I then unfortunately had an episode due to the drama of it all to which my dog tasked and my husband stepped up and took over. They then realized they had messed up, changed their mind and said "we will allow it just this time" Absolutely ridiculous. My dog has gone through extensive training, been certified through two trainers, has passed his CGC and public access and the audacity for a security guard to say he wasn't acting like a service dog because he wasn't looking up at me every single second is ridiculous. They are not robots, he can get stepped on if not careful, he checks in every 10-15 seconds and alerts just fine. They would not show us footage of him "not acting like a service dog" which makes me think they were just lying to try and not allow us entry. I'm only writing this review so others don't feel absolutely awful since the valley view security treats people as the service dog police. I understand people abuse and lie about service animals, but it was quite obvious my dog is trained. To be questioned like a that was awful and just sad. Just be for warned you're going to be questioned like a criminal and may or may not be allowed entry with a service animal.

Great service. Rooms are nice and clean. The grounds are beautiful. I had lots of problems with my…read morecellular connection in my room though. The Birria chilaquiles - 5 stars I was at a conference and the food was 5 stars and the service was great. It was great to just walk to ucsd.

Best birthday stay ever!!…read more When I first arrived, I was nervous because I haven't booked a place this fancy before and used Chase Travel to book for the first time. The staff immediately put me at ease and made me feel welcome. Lorenzo greeted me at the front desk and said happy birthday. He also gave me some free drink vouchers to use at the hotel restaurants and upgraded my room! The room was so big and clean and relaxing. My boyfriend has really bad insomnia but he said he actually slept great! I let him sleep in while I explored the hotel cafe and lounged on the balcony. There was a few parties and events going on that day (June 25th) but we couldn't hear a thing, at all. Our suite had a huge soaker tub and a huge shower that came in clutch, they even have complimentary bath salts and all the soaps! If you want more, they sell nice stuff in the gift shop, too. We also went to the cafe for breakfast burritos and coffee and both were a great way to start our day. Highly recommend staying here for a celebration. I felt like royalty and would love to come back. Shout out to Lorenzo and the team!

First of all, I'd like to say this is a very busy hotel at least during my stay. We arrived early,…read moreand although I had chatted on the link with whomever that I wanted to check in earlier the room still wasn't ready. Johnny was the only one at the front desk handling everything when I arrived. He was great, personable and still made us feel welcome. The property is beautiful. The 7 Mile Kitchen has good food, the Grab and Go Gelato and coffee is good as well. Our ponto suite was okay. It was interesting having the "living room" area in a hallway. I felt it was meant for a family with small children. However the beds were comfortable. The next night I spoke with David and Grace at the front desk. They were so kind and approachable. I appreciate it!

This is the worst Sheraton that I've ever stayed. At first,…read morewhen we checking in, the receptionist told us our room is on the second floor with room number 212*, when we got to the elevator, all the second floor room number start from number 2200. So we need to went back to the lobby to make sure where the room located. Second, they didn't inform us that we will be charged for $10 each day for borrowing microwave. Third, the complementary coffee never been refilled after 10 A.M. the first day, I was there around 9:30 to get some coffee but the creamer was out. So I informed the receptionist name 'Maria' and instead of assisting, she told me to request it to the staff at the restaurant. The second day, I was there around 10 AM and no more coffee. When I asked the waitress at the restaurant, they said the coffee is not meant for hotel guests instead it's for corporate people. Very confusing. Fourth, the cleaning staff didn't really pay attention to the details like shampoo, body wash, bottle water, and tea. I have to called the front desk everyday to asked for the refill. Also there's no signal for Verizon provider so it needs to get connected to the Wi-Fi. I really hope they can be more informative and pay attention to the details in the room.

We stayed in the Bay Tower with a room overlooking the bay and the Coronado NASCAR road course on…read morethe Navy base. We had view of turns 6 - 12 (something like that). We had forgot our binoculars. Damn!!! We were heading to the races the next morning. Great room. Super comfortable bed and other resort accommodations. The restaurants, bars, patios and pools at each of the two buildings offered a very comfortable and accommodating atmosphere in the afternoon into the evening hours. We were enjoying the World Cup matches. Great views of the marina from decks and walkways outside in the back. Pay attention to the "resort fee" being charged on your stay. $44 for all kinds of freebies including use of electric bikes for 1 hour each day of your stay, per person. If you don't use it, they just say "thank you" on your way out the door. There's also a shuttle between the two buildings. There's also mini cart shuttles that will take you wherever on the island. There's also other very nice restaurants local. Ask the desk. A good resort experience. I used "There's" too many times. Not changing it. CritDicks

I booked a one-night stay near the marina and was transferred to this location. I wasn't looking to…read moreargue with anyone, but from my point of view, this property needs some serious attention. 1. Security Concerns It seemed like anyone could walk in and have access to different areas of the property. I didn't notice much security presence, which made me uncomfortable. 2. Poor Bar Service I went to the Shorelight and told the bartender I was stepping out for a smoke. He mentioned needing a card, so I handed it to him, but I had already told him I would be paying cash. Despite that, my card was charged anyway. This happened on Saturday night (6/13). Service was also extremely slow. There were only a few people inside, yet the bartender rarely checked on guests. I even ordered another drink, finished it, and ended up leaving a $20 bill under my cup because it took so long to get his attention. Hope he charge it unless....... 3. TV Issues The TV in the room had a noticeable line running across the screen and appeared to be damaged. 4. Condition of the Property The carpets and flooring looked worn out and in need of cleaning or replacement. 5. Cleanliness Concerns Around midnight, a large group arrived who appeared to be airline crew members. It made me wonder how thoroughly the rooms and sheets are cleaned and changed between guests when rooms are turned over so quickly. Overall, I wasn't expecting perfection, but there were several issues that made the stay disappointing.

During my recent visit to San Diego for my sister's birthday August 1,2026 I had the pleasure of…read morestaying at the Marriott Marquis downtown San Diego, Marina. This establishment has consistently been my preferred choice, and I eagerly anticipate our stay each time. The hotel offers a breathtaking view of the harbor, which is truly spectacular. The housekeeping staff, particularly Maggie, consistently exceeded our expectations. Her attention to detail ensured that our room was immaculately maintained throughout our stay. We ate breakfast at Marina kitchen they have a great breakfast buffet, and the waitresses will take your orders if you order like a omelette or any eggs it would be prepared for your satisfaction and some of the people that waited on us was Kathy and Kara very polite and very helpful. We look forward to seeing our favorite Jonathan. and Maurice. My sister told one of waiters could he go back in the kitchen and tell Maurice and Jonathan that Texas was in the house? It was so funny they knew exactly who she was and Jonathan came out to greet us. Maurice was not at work that day so we saw him the next day when we went down for breakfast. We always have a good time and everything is always so pleasant.

My wife and I stayed at the Marriott Marquis San Diego Marina while I was participating in a…read moreconference, and we very much enjoyed our stay. The rooms are beautiful and comfortable, and ours offered a wonderful view of the bay and even the ocean beyond, with a clear view of Point Loma. Down below was Roy's Restaurant and the pool area. While our bay view king room did not have a balcony, the window did have the ability to slightly open if we wanted to hear the sounds or get some fresh air. With the window closed, the room was very quiet, so we had no noise issues. We also didn't hear noise from any neighbors, with the exception of the occasional person talking the hall or letting a room door close. Though the beds were not the most comfortable we've ever had, they were comfortable enough for both of us, though the pillows weren't my favorite because they were the kind of feather pillows you need to bunch up so they aren't too thin. They aren't very soft or spongy. Nonetheless, I was able to sleep on them sufficiently well. We can be a little picky about beds and getting good sleep, and we slept fine. Unfortunately, like many hotels, the sink, toilet, and shower/tub are all in one room, making it less convenient for two people to be doing things at the same time, especially since there is only one sink. There was a decent amount of lighting and space for toiletry items. We had no major complaints about the room, but we did have a broken toilet paper fixture in the bathroom on the wall next to the toilet that resulted in the toilet paper falling on the floor several times. Service was super friendly, but it was difficult to reach the front desk at times without a very long wait on the phone. When I called down to request a luggage rack for the room, I was told someone would bring one up, but it never came. I had to walk to the front desk to ask for one, which was later delivered. They do have an automated attendant that lets you request a limited number of items, and I was able to request a robe for my wife that way. While we were there, the elevators were a problem for a lot of people. For part of the time we were there, some in our tower were not working, causing relatively long waits for the remaining elevators and sometimes multiple stops on the way down or up at peak use times. The hotel said they were working on it, and things did seem to improve a little by the time we checked out. The property itself is beautiful and laid out well for its limited space in this part of town. Once inside, and even outside when walking the grounds near the pool, you are in a bit of a protected oasis that doesn't make you feel like you are sandwiched between the bay and the street out front. We ate outside every day with the conference, and the area we were in was super pleasant. There are a number of restaurants on property, but since we were usually eating with the conference, we didn't have time to try any except for the Marketplace. It was very expensive for most items, but the quality was really good, and we never had much of a wait. They serve Starbucks coffee here, but you can probably save a bit of money if you get that (or mobile order) from the on-site Starbucks, which is in a different part of the building. The food served at the conference was of good quality. If you go to many conferences, you'll find it to be competitive with any of the better resorts, though, in my opinion and as one might expect, it doesn't outshine the Ritz-Carlton or certain J.W. Marriott facilities. The food service staff for the conference were excellent, helpful, and fast. The hotel is in a very convenient area downtown on the bay next to the San Diego Convention Center. Traffic in the short distance between here and the freeway can be bad depending on time of day or events happening at either the convention center, downtown, or at Petco Park, where the Padres play, but the distance is short enough for it not to be much of a headache in most cases. I doubt you'll find very many cities with access this easy from the hotel to the airport and all of the local attractions, including, in this case, the Gaslamp District, Little Italy, Coronado, the bayside attractions, Balboa Park, the San Diego Zoo, and more. Hotel parking is expensive, of course, so if you don't really need a car, I highly recommend using Uber or Lyft or walking to get around to the nearest things. Overall, I would certainly stay here again, and I do highly recommend this hotel if you are attending a conference or vacationing in this part of the city and can afford the price point.

Great experience! I booked with Sunny last minute, after having a disaster of a booking experience…read morewith another limo service. We found Sunny's Transportation services on Yelp and used him for my daughter's prom. He was 1) very responsive 2) had a very easy booking process 3) made me feel comfortable transporting my kid(s) and provided updates along the way. He arrived on time, was professional and made sure they arrived to their locations in a timely manner. Will definitely use him again!

I planned a family vacation to Disneyland in Anaheim California for 10 of us. It took a lot of time…read morearranging the hotel, flights, and activities. One of the easiest parts was arranging transport from the John Wayne airport to a hotel near Disneyland for 2 separate groups of 5 including LOTS of luggage. I contacted Sunny's Transportation (because of very positive reviews), talked to Sunny, and he set the whole thing up for me very easily. The van picked the first group up from the airport on time. It was prepared with a car seat for my granddaughter, as I requested. We had a very comfortable ride to the hotel with Sunny, who was friendly, professional, and accommodating. The flight for the second group was delayed by a couple of hours. That wasn't a problem for the pickup, because Sunny's checks on flights and arrives at the airport at the appropriate time. That van was set up correctly with booster seats and a car seat as I requested. It was smooth sailing with Sunny's Transportation. I couldn't have been happier with the service and highly recommend them!

I wanted to like LEGOLAND, but it just wasn't worth the price. Most of the rides are extremely…read moreshort. They're decent enough, but unless you're willing to pay extra for Fast Track, you'll spend far more time waiting in line than actually enjoying the attractions. The new Pokémon event was especially disappointing. We waited about an hour only to find that it was basically an opportunity for kids to play with LEGO Pokémon sets. It felt more like a toy demo than an actual attraction and definitely wasn't worth the wait. Overall, I'd recommend spending a little more and going to Disneyland instead. You'll get much more value for your money and a far better overall experience.

We stayed at the Legoland Castle hotel for the first time recently and we had a fantastic time…read more When you go to book the hotel you'll notice that it is a little bit on the pricier end (Though it is still cheaper than staying in a Disneyland hotel and it provides more!) We went back-and-forth with if we wanted to stay there and pay that cost, or if we should stay at another local hotel for our visit. We are glad that we stayed at the hotel. Though the price is high, they provide a lot of great entertainment and things for the children to do right within the hotel. Also, the theming for the hotel is so cool for kids. We loved that there were two separated spaces for adults and kids. We ate at the hotel as well for breakfast and dinner. The food was good enough. It wasn't great, but it wasn't bad at all.

Breathtaking views of the Pacific with a very welcoming staff!…read more We had visited recently and had a wonderful time. We are fortunate to have the Montage, Ritz, and Waldorf in south Orange County. The Montage offers a relaxed atmosphere and is a little more welcoming than its competitors.

Had a wonderful night. Hanging out in the lobby for our chauffeur to pick us up from the lobby and…read moresitting there was a wafting smell of aged cheese (not a good smell) 5 and 7 star service hotels have amazing smells and this was rancid. 3

Our family has visited The Ritz-Carlton, Laguna Niguel many times over the years, and we always…read moreenjoy stopping by The Library for a bottle of wine. Tonight, however, the service truly stood out. Our server, Jacob, deserves special recognition for going above and beyond. The property was absolutely packed, including a large wedding, yet somehow Jacob never allowed the level of service to suffer. I usually order club soda with my wine, and I don't think my glass was empty for even a moment all evening. Glass after glass, Jacob was there without ever needing to be asked. My wife, my son, and I had stopped by to enjoy some wine before our dinner at Mastro's, and Jacob made what could have been a simple stop into an exceptionally enjoyable experience. Outstanding hospitality is about anticipating a guest's needs, especially when a property is extremely busy, and Jacob demonstrated exactly that tonight. Thank you, Jacob, for making us feel so welcome and for providing such exceptional service. I sincerely hope Mr. Dugan and Ms. Stewart recognize you for the hard work and professionalism you demonstrated tonight. You are an excellent representative of The Ritz-Carlton standard of service. Five stars, and very well deserved!

We always look forward to our staycations at The Ritz-Carlton, which is why I was a little…read moredisappointed with our experience this year. As a Platinum member and returning guest, I was surprised to be charged an additional $200 for a fireplace room, especially since during our previous stays we have never been charged extra for this type of room. I even asked if the charge could be rechecked, hoping our Platinum status and history with the hotel might be taken into consideration, but unfortunately we were still charged. That being said, we truly love The Ritz-Carlton and this beautiful property. The service is always outstanding, and the staff consistently goes above and beyond to make us feel welcomed and cared for. It's one of the main reasons we continue choosing the Ritz for our special family staycations. I just wish this particular situation had been handled a little differently, especially as a loyal Platinum member. We absolutely plan to return, and I hope our next stay feels more like the wonderful experiences we've come to know and love here.

We checked in pretty late at night, but they gave us a complimentary room upgrade which was greatly…read moreappreciated. Honestly, this was one of the nicest hotel experiences we've had in San Diego so far. The hotel itself is beautiful and has that old classic art deco charm that makes it feel luxurious, unique, and full of character. Like most downtown San Diego hotels, parking can be tough. Valet was around $70/night, but honestly it ended up being the easiest and best option since the hotel is right in the heart of Gaslamp and street parking is limited. I also really appreciated the little details and amenities. There's a button in the room where you can request housekeeping, and they even did turndown service for us at night. If you stay here, definitely walk over to Tacos El Gordo, Tacos El Franc, or Tajima Ramen -- all worth trying while you're in the area. Now... we kept joking that our room was haunted lol. The elevators would randomly stop on odd-numbered floors, and the hallway wallpaper lowkey looked like eyes watching you. Between that and the vintage decor, the whole hotel had this creepy-but-beautiful vibe. Honestly, it just added to the experience and made the stay even more memorable, especially knowing the history behind the hotel.

Pros: Byredo…read moreproducts. Robes/slippers and turn-down service. Great room service options, fast delivery, delicious food, and kind employees. Stunning property. Valet. Nice restaurant and bar in the hotel. Very swanky. Comfortable bed with lots of pillows. Bathtub. Able to accommodate my request for a high floor. Cons: Only one elevator goes all the way up to the highest floor. Bathtub/shower combo probably not ideal for many; it's intense getting in and out. Valet is city pricing, so it's not cheap. I wish the room had a white noise machine. The city noise isn't bad on the 11th floor when the AC is running, but when it's not, it's hard to ignore the sounds. Quick fix: I used an ap on my phone and was mostly fine.