These people are thieves, extortionists, and commit insurance fraud…read more I've been a patient here for 2 years. They were recommended to me by a coworker. Everything had been fine until my latest and last visit. Last year Dr Patel recommended I get some fillers for a few teeth. The vibe of this place is very sales-y. They definitely try to upsell you on things. Which I get, everyone needs to make some money. So I decided to get the fillings done. I had 3 fillings done last June (2025). They submitted the claim through my insurance and I paid the copay. Fast forward to today - 1 year later, June '26 - as i'm leaving my routine cleaning the front desk woman said I had a balance due on my account. I asked if she could just email me an invoice since I'd already spent nearly an hour there and had other commitments. I said I'd take a look at it as I wasn't sure why I would have a balance due. She pushed and said it's just $50.40 - As though it being a nominal amount meant that I should just pay it without knowing what I was paying for. I said that's fine, but I'd like to make sure I know what I'm paying for and will need to talk with my insurance. At this point of the conversation the man with the long hair and nose ring interjects into the conversation and starts demanding payment. He was practically yelling at me. It was highly unprofessional and made me uncomfortable. Given that he was demanding payment on the spot I tried to ask clarifying questions but he would not answer clearly. He said that it's for services rendered and it's due today. He became increasingly hostile and combative so I left the office seeing as the conversation wasn't going anywhere. I figured they'd send me the invoice anyway and I'd get it sorted. They did indeed send a follow-up email demanding payment within 15 days or they'd send it to collections. Given that this was the first I'd heard of a balance owed on my account, I found it highly suspicious that they'd be so threatening. Note that I had a cleaning with them between my appt when I got the filling and the latest cleaning. Additionally they have all of my contact info and never once sent me an invoice. In any case I started combing through my emails from them, my receipts, and the insurance claims they sent to my insurer. Turns out they had fraudulently billed my Insurance for 4 fillings instead of 3, and the outstanding balance they claimed I owed was the exact copay amount for the 4th tooth. I reviewed the invoice again and noticed another discrepancy. The teeth they claimed to have filled were incorrect. What I find comical is that one of the teeth that the invoice reflects as filled is actually one that Dr Morim mentioned I should get filled at the appointment that literally just took place. With all that being said, I've obviously reached out to the Dental Board of California and i filed a formal complaint, I've notified my insurance of their fraud, and have contacted an attorney to explore other avenues of legal action that may be available. The thing that is most upsetting about this scenario is how they treated me. I've been a loyal client to them for 2 years, but it felt like they were treating me like some common thief trying to evade payment. Given that they destroyed all goodwill i had for them, I've obviously decided to find another provider. I highly recommend avoiding this practice. Though I'd be surprised if they still have a license to operate after I'm done with them.

Excellent Doctor, Very Frustrating Front Desk Experience…read more Dr. Mogharei & Dr. Morim are very professional, thorough, and attentive -- the care and check-ups are excellent. However, the front desk has been a major issue. I've been trying to get a pre-authorization for wisdom teeth surgery for 6 months now......and it hurts!! Every time I ask about the status, I'm told to contact my insurance myself, often with interruptions and a dismissive attitude. They've given multiple excuses for delays, but my insurance confirms they've never received a request. While the doctor is outstanding, the front desk's repeated mishandling and poor communication make the process unnecessarily stressful. The office needs to improve their insurance coordination and patient communication. --------------------- After posting this review, I received a call from the front desk saying I am no longer welcome at the office due to my review. And suggested me ti cancel my wisdom teeth removal appointment. First if all, I feel extremely uncomfortable to be contacted via phone for my review; Secondly,it is unprofessional to suggest a patient to cancel a surgery ( which is well needed) because patient's online review. And again during that call, I was interrupted multiple times and the tone felt dismissive. This unfortunately reinforces my original concerns. Finally, I'm shocked that my preauthorization remains unresolved after over six months, yet it takes less than a day to act on a negative review. Great image management!

After searching all over Los Angeles, I've finally found the most perfect dental practice! The…read moreadministrative staff (Dom, and a young lady whose name I don't know), the dental assistant, Sarah, the dental hygienist, and especially the dentist herself, Dr. Bella Doshi, are incredibly professional, courteous, caring, and adept in their skillset. Their offices have the most technologically advanced imaging systems which make it incredibly easy to visualize what's going on with my teeth. They also use this handheld camera inside my mouth to help make the final crowns that go atop my teeth, and since they use 3D imaging, there is no need (usually) to make any adjustments once the crown arrives from the manufacturing facility, given that the visual/electronic information is sent over electronically, and they aren't relying on a physical temporary mold to base the final crown on. I see myself going here for all my dental needs.

Dr. Doshi is an amazing dentist! She is so gentle and detailed and patient! I'm so used to dentist…read moreusually being rushed and doing a crappy job. She crowned 2 of my teeth and invisaligned me as well and I'm so happy with the attention to detail and bedside manner. I Can confidently say that this is the first dentist I come to and don't feel pain when getting worked on! As for these other reviews I see, I can assure you she is not diagnosing anything unnecessary at all! If you have cavities or anything concerning for that matter she informs you right away you can get the proper treatment done before it gets to the point where you can no longer save the tooth! I appreciate that about her. There have been so many dentist I went to in the past that see I have decay and don't tell me and wait till it gets to the point of a root canal! Dr. Doshi is amazing and I'm so glad to have her as my dentist

I've been seeing Dr. Lent for about 13-14 years now, and today I needed an emergency visit: chipped…read moretooth. Not a big emergency but still the kind of thing you want to get taken care of fast, before it becomes a root canal or something - and he squeezed me in in between appointments. It was pretty minor and didn't require novocain or anything, so I was in and out quickly - and zero pain. And he's so big on the "zero pain" thing that it has taken away my fear of dentistry. It's just a routine thing now, even if it's something like a crown. I've referred friends to him as well, and they're happy. If you LIKE a dentist? That's gold. He's good.

I was told that I would more than likely have to get a full crown on one of my molars. I was…read morereferred to Dr. Nicole Azarian at Santa Monica Bay dental. She felt very confident that she could create an onlay that would preserve my tooth integrity. They were able to create the onlay same day, and it fit perfectly. I am very satisfied with the results!

I get terrific care from Dr. Follette and the dental hygienists. I've been going to them for…read moremany,many years. I recommend them for anyone who needs dental work! Joan Sekler

The quality of care was so amazing. My girlfriend had called the office and spoken with an Aria…read more Then we had an appointment. The dental assistant was so informative. And Dr Follette was so kind. We would not have went to the office had not been for the receptionist/patient coordinator. Aria was only friendly. She was smart and educated me on what the doctor would be doing and the price. Lucky to call you guys my dentist!!

Wonderful experience with the Staff and Denist, Very caring…read moreand professional. I found my Denist !!!

It is now July. My mother has never been able to get the treatment that West Los Angeles Dentistry…read moreabruptly stopped "due to her wheelchair." West LA is the only dentist that takes her denti-cal. She now has tooth infections according to the nursing home dentist. She lives in pain. And there is nothing to be done, thanks to West LA Dentistry. None of this would have happened if this dentist were ethical and compassionate. Also, unprofessional: I should have known from this dentist's flakiness in scheduling and arriving late/leaving early to work. It's fine if you don't believe my review. Just try scheduling first thing in the morning or late in the afternoon. See if they keep your appointment. It's like this is a hobby for the dentist. This is truly a practice that truly prioritizes the dentist and their daily whims over the patient. 100%. Read the other negative reviews. I have no patience for anyone who causes suffering for my mother. Anyone in my position would feel the same, except maybe a rich, carefree dentist.

I've been coming here for 15+ year's and have referred everyone that I know to Dr. Sabet. He has…read moreworked on my sister, nephew/Godson, cousins, friends, their relatives. They ALL have had the best experience aswell. We LOVE Dr. Sabet and Jennifer. Living near or far because I just drove over 2 hours to come here. I know they're honest, loyal and care about their patients. If I could give them infinity stars I would. Jennifer is also the best in the office hands down. I only deal with her. If she's busy I call back or she gets back to me in a timely manner. I also just had the BEST ROOT CANAL EXPERIENCE IN MY LIFE. With Dr. Johnson. I've had 4 and he is by far THE BEST SPECIALIST. Fast, clean, and I would recommend him and anyone looking for the Best Dentist in the world. Dr. Joseph Sabet, Jennifer and the specialist Dr. Johnson Root Canal Specialist I LOVE LOVE LOVE SANTA MONICA DENTAL. I will never go anywhere else. Neither will my family and friends.

I rarely leave negative reviews, but I feel obligated to warn others to get a second opinion before…read moreagreeing to major dental work here. I came in because of a small cavity on my front tooth and was told I needed a root canal, a crown, and extensive treatment because the cavity had supposedly reached the nerve. In other words, they wanted to remove much of my healthy front tooth and place a crown on it. I was also told I had around seven cavities. I did have a few fillings done here and also had a root canal and crown on one of my molars, but I wasn't comfortable with the recommendation for my front tooth, so I got a second opinion. The second dentist took new X-rays, performed a full exam, and told me the cavity was nowhere near the nerve. It only needed a simple filling, which they completed that same day. My front tooth was preserved, and I never needed a root canal or crown. I was incredibly relieved that I got a second opinion before agreeing to an irreversible procedure on a tooth that could be treated conservatively. I've also had ongoing issues with the crown they placed on my molar. It has fallen off multiple times in less than six months, and each time it was simply glued back on without investigating why it kept happening. For a crown that cost over $2,000, I expected much better. Another thing that made me uncomfortable was being encouraged to buy a $150 mouthwash, along with comments about how we had "really good insurance." After my experience, I completely lost confidence in this office. I strongly recommend getting a second opinion before agreeing to expensive or irreversible dental work here.

Clean environment and good staff. I Quality work done here…read more Good experience over all.

Our family has been seeing Drs. Khanideh and Pouyan since our adult children were in braces. They…read moreprovide the best, most gentle dental care I could hope for -- and I've had lots of it! From checkups to fillings to implants to wisdom teeth removed. Whitney makes regular cleanings a breeze. Everyone in the office is friendly and considerate. We highly recommend them!

As dental lab guy myself, I known her for long since she been start her dentist carrier working…read morecorporation dental office. She been always do her best for her patints. She is elegant, funny, and professional attitude you can feel from her. And Now, i wish that she try my dental lab as Fullservice(Implant Dentures and Crown with very reasonable fee.

Personally, I did not have a great experience with this dentist. I initially went in for a routine…read morecleaning, but was told I needed a couple thousand dollars worth of dental work--including two cavities and a crown. I'll admit I don't go to the dentist often, so this was a bit overwhelming. I had never had a crown before and asked what it involved, but the staff seemed irritated by my questions and didn't fully explain the process. The dentist began the procedure, numbing me and starting to drill, but then abruptly stopped mid-treatment and told me she couldn't continue without administering nitrous oxide. I was then walked to the front desk--while still drooling--to be charged an additional $500 on the spot. To make matters worse, the temporary cap she gave me broke after just two months. I ended up going to Luxe Dental (in the same building), where they made me a new crown that has held up well. To be fair, the office itself is nice and clean--but overall, I wouldn't recommend this dentist based on my experience. This is all after roughly paying $5000.