Dr Yoo was thorough and had a great bedside manner. He was personable and I enjoyed my visit with…read morehim. Would absolutely recommend him to family and friends in the future.

Have fun even getting through. I just called (713)461-2625 to find out if my insurance was…read moreaccepted. Online, this number is listed for Houston Ear, Nose & Throat. The receptionist asked which clinic I would like to be transferred to. I told her I wasn't sure, as I wasn't a patient yet and just needed to know first if my insurance was accepted. I had no idea by the listing that this was a multi site facility. She barked back, "Well, I have 10 clinics and I need to know which one you want to be transferred to," and proceeded to rapidly rattle off locations - I couldn't understand her or get a word in edgewise. I asked her to "HANG ON!" no less than 5 times - just so I could take the phone away from my ear and look at the address for the location I thought I was calling. She was extremely hostile. At that point I said "You know what? Forget it. Your phone etiquette..." click! She hung up on me! I called back. The phone rang 9 times before she answered. She rattled off her intro and I said "I just want to know your NAME." She said "Excuse me?" I said "Your name. What is your name?" She replied "Brenda at the switchboard." Whoever manages "Brenda at the switchboard" should know she SHOULD NOT be the first point of contact for these office(s). Her phone manner is rude and condescending. I'm sick. I'm looking for a doctor. And my encounter with "Brenda on the switchboard" was not what I needed, but enough for me to look for a different clinic. If this is how an initial phone call is handled, I'm afraid to let anyone there touch me!

I have the utmost respect for Dr. Berman. My son and grandson have seen him for years and has…read morehelped them both with ear problems. If you are looking for a dedicated, highly-qualified ear specialist who is very gentle with children, Dr. Berman is the one you should use.

He took a bead from my baby daughters ear. He helped her with hearing loss as a teen, he worked on…read moremy son's broken nose and he has been a saint.

I want to start by saying I have no complaints about Dr. Yoo. He was extremely informative,…read morepatient, and gentle with my toddler, and I truly appreciate his care. However, I am very concerned about the lack of responsiveness from the office staff. For nearly two weeks, I have been trying to schedule my daughter's surgery. I have left multiple messages for Lisa, the Office Manager who coordinates surgeries, but have received no return calls. When I finally reached her on 12/10/2025, she confirmed that preauthorization was complete and said she would check availability with the surgery center and call me back. Unfortunately, she never followed up. Since then, I have continued calling and leaving messages without any response. To provide context, here are the dates I've called: 12/04/2025 12/08/2025 Twice on 12/10/2025 Three times today, 12/12/2025 This level of communication is extremely unprofessional and unacceptable, especially given the importance of timely scheduling for my child's care. Please advise on how this can be resolved immediately.

I've seen Dr Yoo for a variety of acute illnesses and sleep apnea. He's always been funny and great…read moreat explaining why my ears and body do what they do. I'm relatively young so it's nice having someone actually explain why I'm experiencing what I do instead of gaslighting me or attributing everything to anxiety. And he's not afraid to tell the truth of your condition which I appreciate. Yes, the office can run behind some days but that's the unfortunate reality of working in a doctors office. I absolutely recommend Dr. Yoo as your ENT. (Houston ent the company itself can frustrate me if I have to call in and make an appointment. I much prefer the nurses in the office over the Houston ent generic line, but that's almost all major health groups at this point.)

Pleasant doctor visit. My 1st time, Dr. Huffman was pleasant and helped me with my ear congestion/…read morefluid. Breanna was very nice and helped me complete my Registration correctly. I hope that I don't need to, but if needed, I would not hesitate to come back. My ear feels much better already, thank you Dr. Huffman & Staff!

Between a week+ wait time for a severe sinus issue to the bad experience I always receive when…read moreinteracting with the front desk staff, I have to find a new ENT. I've been going for years and Dr. Miller and her staff are great if you can get past the front desk.

This review is only for the Doctor himself, not the staff or nurses. I cannot state the strongly…read moreenough, do not use Dr. Strunk! He has no regard whatsoever for a patients comfort or the ability to tell if what he is doing is causing pain. I am a redhead man with a high level of pain tolerance and would hate to know he has ever caused that much pain to anyone else. I would not let him touch my dog!!

From the front office staff to the doctor herself, amazing care. My daughter had a Christmas…read moreornament stuck in her nose which was causing her nose to be infected. We had originally gone to a different ENT who literally did not give a care for her or what she was going through, and I am glad they did. The front office staff here handled the insurance, while Dr. Yoon was a magician in handling my daughter. She kept her calm and still (which is nearly impossible when you're dealing with putting tools into a 2 year old's nose).

I've been a patient there for a little over a year now for my nose. The staff is very friendly and…read morehelpful and the doc there is very good looking

My wife and I have been going here for about 2 years now with no issue but now all of a sudden you…read morehave to pay your copay just to get your test results?!? You called us to come in to discuss the results!!! That's absurd and I will be inquiring and reporting if need be to our healthcare provider and any doctors boards/associations. This seems highly unethical and if this is the new norm, what is this world coming to nowadays!!

This place is so slow, we had an appointment at 2:00, and there were no patient besides us. We came…read morein the room thinking we would see the doctor but we waited even longer. I'm disappointed because this was my first time here and I will never return again. Although the place was clean, it really annoyed me because I waited for so long. You're better off going to another clinic.