I've been a State Farm customer for many years and I have always had good service. Today I needed…read moremy insurance card but couldn't find my new one. So I called Jenny's office and talked to Kay Granger who was able to email a copy. Really helped. I recommend State Farm for Auto insurance.

Great agency to do buisiness with. Cara Boone is probably the best agent I have dealt with in my…read more55+ years of dealing with agents: pleasant, informative, accurate with information, follows up when she says she will do so. Well done Cara.

FIVE STARS!! Customer Service was great and they do a great…read morejob keeping me informed! Great savings as well!

Maddy was a huge help and provided great service when I came in to switch my insurance from…read moreOklahoma to Texas

Had a very pleasant experience at the office, water was offered and Regina was very quick to cater…read moreto our needs. She was able to immediately help me and was very comprehensive!

Neyla is very sweet. She is extremely accommodating and listens. She has an amazing sense of humor…read more We have used this agency for a number of years.

I just renewed my life insurance policy through Stali Allport with State Farm, and also bundled my…read morehome and auto with her as well. Stali was awesome through the entire process. She kept me informed, and was always quick to respond to any questions or clarifications I was needing. I would highly recommend giving Stali a call if you need help with your insurance needs. Keep rocking it Stali! Chad - Dallas, Tx.

Stali was awesome I'm having trouble with my apartment complex who's giving me the runaround on my…read morerenters insurance this is the very first time I've ever had renters insurance and she explained what they needed and got me the paperwork I needed in under 24 hours she was professional helpful explained the policy to me and was adamant that if I had anymore issue with the complex manager I could call her anytime I highly recommend if you need renters or any other kind of insurance give her a call asap she a Rockstar

My husband called this office to transfer/change our insurance to Texas since we're from out of…read morestate. One of the agents said he would help us and would call my husband back. It's been 3 weeks and we haven't heard anything back. He called the office but no one answered or returned his call.

Amazing communication and professionalism while also remaining a personal relationship with the…read morecustomers. I felt like I was in great hands when speaking with the team. Definitely recommend.

Do not use this State Farm facility. A girl that works there named Jennifer is very vindictive…read more They kept raising my rates even before renewals were due. I kept asking why and they would say that they get the increase first and then all other insurances get them next. I finally got tired one day and called. I got Jennifer. I told her I was tired of my rates increasing. She tried the same old lie. I had no tickets either. I lost it that day. I told her to stop lying! You keep telling me my rates are going down and they keep going up! I started out paying $82 monthly for full coverage. After two years they had jumped to $148 with no good explanation. Well as payback for me calling her a liar, she put my account in auto pay and they took the money out before I had it and it caused me a lot of issues. I called and told her that. She said you are in autopay. I said yes, but because of all the deaths in my family, you have always allowed me to pass the due date and pay before tht insurance terminates. WE argued back and forth . I called the next day and when I would call, this person kept hanging up in my face. I know it was Jennifer because they have caller ID and she usually say hi to me as soon as she answers but this day, this person kept hanging up the phone. I told Erick about it and he sided with Jennifer. I called the corp office because Jennifer and Erick thought it was funny that my bank acct was overdrawn. Corp office stepped in and then Erick wanted to talk. too late. I changed insurances. Erick left me a voice mail after that person kept hanging up and he was mocking me by using a different voice like a whiner. I am still filing a complaint with the dept of insurance. This week as a matter of fact. I have emails showing they let me pay late. I have emails after the argument with Jennifer. You can see the difference in how they treated me. Dont' use them. They play games.

Thanks for helping me and my family meet our insurance and retirement needs Erick. Your account…read morerepresentatives are very professional and REALLY care about their client's needs. Keep up the great work! ELC

First time here and I was forced to put part of my check on their card that they charged me $5 to…read moreget but did not tell me! I was told I had to put a 3rd of my money on their card. Between the $5 I was unknowingly charged just to have the card I didn't want, and the $39.92 I was charged just to cash the check. I'm now out $44.92 total, I had to look at my receipt to even see where my $44 went!

I highly recommend PLS in Plano Texas. Tina has been helping me out for about 4 and 1/2 to 5 years…read moreshe's a great employee and does a great job. Sandra Schloemer

Danny is a professional at what he does. He is really knowledgeable about the different types of…read moreproducts, and takes time to explain when you have any questions. This shows one thing: he cares about his clients. Additionally, he knows not only auto/home insurances but also well versed in health care products. He worked with us and explained the different types of health care products, which really helped us in the past year. We are very grateful and happy. Thank you, Danny, and DW insurance.