Horrible customer service in the make up area. Was not helped at all. The employee turned around,…read moremade eye contact, and did not approach me until i called for them multiple times.

The worst service I have ever experienced in my entire life! The men's clothing department refused…read moreto give me a refund even though the label on the pants I was returning was incorrect and therefore a totally different size. I asked for the manager and the guy helping me out refused to call the manager and said he would not refund me my money and was not willing to take the return for the same pants! Showed him my receipt on my cell phone and said he would not make an exchange either because the tags were off the pants. I will never shop there again even though I have been a customer for over 50 years! Terrible customer service!

I bought an amazing candle and the cashier was hot. I'll have a crush on him for at least 8-9…read morebusiness days. He should most definitely be promoted... to my boyfriend. Thank you for your serviceee. :)

Located in a thriving shopping center with direct access off of 45 and anchored by Target, Sporting…read moreGood Store, Kroger and sprinkled with stores and restaurants in-between. It's a treat to walk in and find a Spacious, well lit and organized store managed by a friendly staff. From shoes, apparel, accessories, gifts and home goods.. this store is a fun stop and can always find a lil something something!

After research, I bought a $900 grill last week from this store. I asked for a "new-in-box" at the…read moreregister, and they said that would be fine. But after I paid and went to the loading dock to receive it, they said they only had assembled floor models. After revamping my plans on how to transport it, I got it home only to discover that they had damaged the controls board when they assembled it at the store. I then spent several hours with customer service where I had to disassemble and prove that it wasn't working via video-call with the manufacturer. They are sending me a replacement part in a few weeks, and then I will have to re-assemble the whole unit. Don't buy major products here. They are not competent.

Maci was super helpful when I returned a jacket. The barcode on my receipt was torn off, but she…read morefigured out how to resolve that. Plus I forgot my drivers license and the picture on my phone couldn't show the hologram. But she also found a way around that issue. Thanks Maci!

They offer a senior discount for new members but won't give the discount to existing members at…read morerenewal. They make you cancel your membership for at least six months then you can reapply for the senior discount.

Quick in and out!! The scan and go is genius!! Layout is a bit unorganized, but just means I spend…read moremore money!!

Be prepared there is always I line at the cashier. This place is like crack for women. They…read moreactually have some cool stuff. I found a few chairs I am really interested in as well as a table. Rugs are nice too. I know I have seen these exact rugs for the same or more money online. I don't like a lot of furniture, clutter. So I want to be selective. I don't just want a bunch of leather like last time. I want more pastels... maybe. I did see a blue chair I did like.

If you look at my check ins or reviews, you'll see that I like Marshalls. I mean, who doesn't want…read morename-brand merchandise at a fraction of the cost? I was officing up in the Woodlands one afternoon and was looking for a last-minute birthday gift for my coworker. Low and behold- Marshalls to the rescue! I wish I had more time to browse this location, as they had a large assortment of, well, EVERYTHING! Since its a home goods, they of course had a wide variety of decor, furniture, knickknacks, and general... Home goods. I loved all the clocks and lanterns that were available, and the selection of statement chairs was great. There's also a clothing section, but the overall layout of the store centers around the house goods. If you've ever thought about redecorating your home and thought you couldn't afford to, think again and visit Marshalls!

My dad needed a new suit so we went here. Prices were ok but he still didn't feel they were low…read moreenough. My kid wanted some jeans but these too were kinda expensive imho. Welp, off to JcPennys!

I don't know about you but sometimes I just shop to quiet my mind. On this visit that was my…read morepurpose. I really didn't "need" anything so I lucked out when I found a few of my "favorite things". Nest candle? Yes please! L'Occitane shower gel? Get in my basket! Some sparkly hair accessories? A must have for NYEve! But the clothes selection? Yikes? They looked like a bunch of dirty rags. Honestly the selection was crap. And anything that looked decent was too pricey. So this was disappointing. I did see some All Saints but it was just a ratty old looking boring black top in xxs. The shoes had a better selection, but nothing I had to have for the price. Overall, I've never found any great clothing items, but accessories, homeware and men's dress shoes are about the only things I buy here. Buyyyyyyy bye!

Terrible service. I accidentally dropped off my wallet in my car and realized of it whe I have to…read morepay, so I left my stuff and said I'll come back. Thanks G-D I found it in my car and returned to pay but the cashier wants me to do the long line agin. I know any customers can get mad for me to pay before them but it would be fine to wait a couple customer to be attended for the same cashier ( 4 cashiers where open) and then just pay all the things I left. Literally took me 5 min to get the car and find my wallet Which carring my baby all the time. Far to be a kindness store.

Same items at Tomball Marshall's. Perhaps, a bit more, because I found a lovely Khaki Cole Haan…read morecoat, just in time for trip to TN for Thanksgiving week. They are neat in their displays (the ones that people don't open, that is). I found several bags full, but not one beige turtleneck.

They are marking items as clearance and charging same price as original tags. So beware of that…read more This location has significantly declined since new management. They did not participate in the yearly Ross markdown of items in store. Of course they have small sections of mark downs but when asked about it; they said it passed already when I indeed went everyday to try to find good sales. Their prices have gone up since the change over a matter of weeks and be careful when buying "clearance" items. They are marking items as clearance and charging same price as original tags. Might as well go Nextdoor to TJ MAX for better quality items and prices that match. This ROSS location is just up charging for the same damaged low quality items.

The service is horrifying. My little brother went in and in line in front of him was a disabled…read morewoman in a wheelchair. The worker lady (tan, anywhere from a horrible looking 30 yr old to a decent looking 50 year old, dark hair, was working on Sunday Feb 1 at around 8:45pm) filled up her bag and just put it on the disabled woman's lap. She asked the worker if she could adjust where she put the bags so she could see her way to her vehicle. The worker lady proceeds to say "Girl what". R u kidding me? What happened to southern hospitality? Thankfully, my brother helped the poor woman on his own. Is that not a part of their job? I guess not??? This place is not disabled ppl safe. Go somewhere where they care.