I saw Dr. Vecchi twice within one week for symptoms including an acidic stomach, loss of appetite,…read moreheadaches, nausea, and fatigue. No blood tests were ordered. I was told I had a sinus infection and was advised to drink a lot of water. After following this advice, the next day at work I suddenly became extremely weak and experienced blurry vision. My husband took me to the emergency room instead of returning to her clinic. Blood tests were done immediately, and I was admitted to the ICU due to hyponatremia (low sodium levels in my blood). The hospital staff told me the timing was critical and that they saved my life. This happened seven years ago. I'm sharing my experience now so others can be aware and advocate for themselves if their symptoms persist or worsen.

Hands down the best doctor that I've ever had - very detail oriented and caring. With most doctors,…read moreI feel like they're trying to get me out of the door as quickly as possible but Dr.Vecchi explains everything in detail and answers any questions that I have. It's so rare to see someone that truly embodies the kindness and compassion of a healer.

Been going to Dr Joshi for more than 10+ years, very knowledgeable and friendly. Wait times are…read morenot too long for walk-ins.

Dr. Joshi is genuinely caring, observant and pays attention to detail for her patients. I highly…read morerecommend her as a doctor. She's great for primary care, and keeps her patients above factors like financial interest or just "ticking boxes" in providing care (that most other doctors do not). A-rating for the Dr. However, there are problems with the front-office staff. They often try to manage the doctor unprofessionally, instead of the other way round - while running her office. Specific problems experienced were: Doctor was running late with our appointment, and we needed the full appointment time that we paid for (out of pocket, in that instance) and I was making sure we were not exceeding our time. The uncouth staff would butt in while the doctor was taking her time to explain matters on her own volition - to push her on to the next patient. If this staff were being so diligent, they would have paid attention to the fact that the doctor was running late and prevented that. There were other issues as well, such as careless simple blood-draw from untrained staff that led to bleeding that the staff did not even notice. So C- or D rating for the front-office staff that one might have to deal with, for the benefit of the good doctor.

Doctor Huynh is super friendly. Genuinely cares about the health of her patients. I wanted specific…read moremedication and she gave me suggestions to improve health rather than relying on that medication. She is knowledgeable and even when she is not will recommend you to a good specialist that will take care of the rest.

Hi Dr Thuy, I am…read moreextremely disappointed at your service and your office. You haven't done much for me except looking at my lab work and prescribing me medication. When I first called about the form for medical leave, Your office right away mentioned the fee for signing the form. I agreed. When the form came, you did not do anything. I had to call and follow up many times. You and your office did not even notify me about the difficulty of the form until I called. You've been my PCP for the past 5 years. You know my health condition, medical history, and medication. When I need your service the most, you and your office disappointed me as a patient. The only word that you wrote on the form was "illness". You did not even write the prescribed medication, the medical history, not even a complete sentence. I am VERY VERY disappointed. I demand an apology from the Dr. and office. If I don't get a response, I will post this honest, true review of my experience with your office. Thanks, Jason If any of these statements were not correct, Dr. and staff can response.

Wait time can vary. I'm a new patient and my appt was at 11:15 but it was hard to find the entrance…read moreso I was walking around for a bit and came a little late. However the person in front of me was still waiting to be seen. So I got my vitals taken around 12:20 and left around 1:05 for my new patient appointment. This is typical clinic environment which I work in so I expected it, so try to plan ahead! I was talking to a resident I think and basically went over my health history with him and then Dr Nguyen came after and we talked briefly and what she recommended based on the problems I talked about. I got a paper to take to quest diagnostics for blood test and I got prescribed medications. Dr Nguyen was very pleasant to talk to and gave me a nice explanation of my test results and what to look out for in the future. Overall a good experience and they returned calls pretty quickly.

staff are not the greatest. They are rude. Would not recommend if patients are being treated rudely.read more

I've been managing a few ongoing health issues and this doctor has been amazing. He's…read moredetail-oriented, proactive, and always explains labs, medications, and next steps in a clear, easy to understand way. I never feel brushed off. Being able to speak Vietnamese or English is a huge plus. It helped my parents feel comfortable and supported too. My whole family has switched to him now, and we couldn't be happier. If you want a primary care doctor who truly cares and follows through, this is the one.

I've been going to this office for years to see Dr. Vecchi and in the recent years, Dr. Dang has…read morebecome the face of this practice. I had a chance to see him for a few times when my PCP wasn't available and thought he was both friendly & accommodating. There are several doctors and healthcare providers under this group which allows patients to have more access to care. There's been a handful of times where I was unable to get an appointment with my doctor and had to select a different one with an earlier availability. Personally, I don't have any major health issues, so it's not a big deal if I don't see the same doctor for every visit. However, it's frustrating when I get asked about my condition from previous visits because I'm seeing a different doctor. Not saying it's not relevant for them to ask but there's lack of knowledge built from having an existing relationship with your patient. I could easily just go to another clinic and it wouldn't make a difference. On top of that, the office staff are not friendly and it's so off-putting interacting with them. While I thought all the healthcare providers in this office are decent, I prefer to have a consistent PCP.

Dr. Mark is the best thing about Kaiser! He has been voted best MD in Milpitas by the Milpitas…read morePost readers for a number of years and it is well deserved. My company's Kaiser plan has steadily deteriorated as far as cost and benefits goes for the past 5 years; without Dr. Mark I honestly don't think I would stay with them. Very competent, thorough and a great sense of humor. Never felt rushed and he never seems to be late to his appointments. (Well, we should never say "never"! I'm probably jinxing it now...) If he is adding patients, I recommend you jump!

I've had Dr. Mark as my primary care doctor about 4 years. I've found him to be excellent. He…read morekind of takes a partnership approach to health. He listens to your concerns and is happy to refer you to a specialist when needed. He's always come through quickly on requests and he really seems to enjoy what he does. Because of people like Dr. Mark, my family and I really love Kaiser - and I don't know too many people who say that about their health care.

Horrible customer service. Cancelled my appointments twice last minute. First, stating I needed to…read morechange PCP with my insurance which was false because my insurance is PPO and I can switch PCP freely. Second, only telling me last minute that they were not accepting new patients. Totally unprofessional and wasting my precious time.

During my visit the doctor was focused and thorough in addressing my questions. They gave detailed…read moreexplanations about my health and treatment options without using confusing medical terms. I noticed the office staff worked well together which kept things running on time. The doctor's calm demeanor helped me feel at ease even though I was a bit nervous before the appointment. It felt like they really cared about making sure I understood everything.

I left the doctor a while back and found another doctor…read more First off, the front office staff is very unprofessional. They talk to me like they know me. The doctor wouldn't refill my prescriptions without seeing me. And even when he saw me, didn't offer much, ignoring things like my lipoma. I moved to another doc and it's been great

This is not a professional doctor at all. I went here on a recommendation. I came here and paid…read more$175 to be seen because I was waiting to be assigned a primary care doctor by my insurance. I waited so long, the receptionist was rude and judge mental. Then I get seen by the doctor and he examen my abdomen area when I went there for a sore throat + cough. To top it off I told him I was allergic to the medicine he prescribed to me and he didn't care. WTF moment, I am so irritated with this situation.

Dr Neema and her team were professional and explained all the details very thoroughly . Made sure…read morewe understand everything . Gave us required tips and tricks for making the process efficient to get all the vaccines etc . The team was thorough in their work . Worth the cost .

DO NOT GO! They will mess you up…read more We were given incorrect instructions, experienced weeks of delays, and received little to no communication. We were told records had to come directly from Kaiser, only to later be told emailing them ourselves was fine--completely contradictory and a waste of time. We were even sent to the wrong location, and ultimately had to switch doctors because this office failed to complete the process. Worse, they did not transfer our records, forcing us to start over from scratch. They also charged an undisclosed $100 "Outside Orders Review" fee, despite advertising transparent pricing. Overall, this clinic wasted our time, mishandled our case, and failed to deliver the service we paid for. Avoid at all costs.