I was an established patient at Modern Dermatology for several years before moving out of the area…read more After returning, I understood that I would be considered a new patient again and accepted the long wait time. I scheduled an appointment nearly 10 months out. Unfortunately, due to a travel conflict, I needed to reschedule. When I called, I was told the next available appointment was another 9 months away. That kind of delay makes it very difficult to maintain continuity of care, especially as a returning patient. I understand demand is high, but the lack of flexibility or reasonable rescheduling options was disappointing.

I'm sure the doctors are competent but the office seems to be run poorly. not worth the hassle.read more

They have very friendly and professional staff but terrible technology for communication and…read morescheduling. Canceling or rescheduling is a very time consuming hassle and does not work most of the time and they also charge very high penalties and have hidden fees upon cancelation.

I have been seeing Dr. Zook for at least 10 years and I highly recommend seeing her for any skin…read moreissues. She is a great doctor, kind and approachable. And her staff; Francisco, Angel and Geneca; are friendly and helpful as well. She now has offices in both University Village and downtown Seattle.

You will have difficulty finding the right office in this cheapo maze, a sign not to. The phone…read morestaff is creepy, the DAC is careless and smug and this PRIVATE EQUITY is out only for $ at your expense. I had a biopsy and after finding out I have a large cancer on my lower back I cancelled the necessary surgery there to go to Virginia Mason on Monday, knowing time is important, still w no schedule and expecting a delay. That's how much I HATE THIS COMPANY. There's much I won't mention. Too much. If you have a real medical condition go to a REAL Doctor. This ain't the joint.

The Handshake Says It All: Unbiased Review of Racial Microaggressions in Healthcare…read more Let me be crystal clear about my experience with Preston Lehr, PA and this dermatology practice: it was unacceptable. As a Black woman, I was subjected to treatment that exemplifies the medical disparities POC face daily in healthcare settings. On my first visit to discuss the removal of skin tags and to have PA Lehr examine my ruptured cyst, his behavior immediately made me uncomfortable. He greeted me with an exaggerated, stereotypical handshake that felt forced and inappropriate--something I guarantee he doesn't do with his white patients in Edmonds. During this visit, he prescribed a powerful antibiotic for my ruptured cyst without mentioning it needed to be taken with food. This potentially dangerous oversight was only caught by my pharmacist, not the doctor who prescribed it. When I returned for my second visit to have the skin tags removed, PA Lehr greeted me with the same uncomfortable handshake. When I asked if the procedure would hurt, his dismissive response that "it's not going to hurt him" was both condescending and unprofessional. I had to specifically ask about aftercare instructions myself--information that should be provided automatically. For my third visit to address the now-calmed cyst, PA Lehr once again greeted me with the same inappropriate handshake. I couldn't help but think: would a 50-year-old white woman, man or non-binary person be treated this way? Absolutely not. During the procedure, he provided minimal explanation and zero aftercare guidance. Only the support staff stepped in to give me the proper information I needed. The support staff was competent, but they can't compensate for a doctor who treats patients differently based on how they look. This is medical racism, plain and simple--not jokes, not lightheartedness, but the exact kind of differential treatment that research consistently shows undermines care for communities of color. I'm giving two stars solely because: 1) The procedures were technically completed and 2) The support staff provided information the PA should have given. I will never return to this practice and strongly advise against it for anyone--ESPECIALLY people of color who deserve healthcare providers who see and respect them as human beings deserving equal care and dignity.

I can't say enough good things about Dr. Greene and his team. He is truly one of the most…read moreclient-focused and compassionate medical professionals I've ever worked with. From the very first appointment, it was clear how much he genuinely cares about his patients--not just clinically, but personally too. I've struggled with rosacea for years, and he is the first practitioner who has addressed it so thoroughly, thoughtfully, and with such care. I'm so grateful. I've had three Excel V laser treatments with Dr. Greene, and each one has been such a positive experience. He goes above and beyond to ensure comfort--offering small but meaningful touches like stress balls to squeeze, talking through every step, and having his assistant use a cold roller throughout. These details made such a difference in helping me feel calm and cared for. I've never felt so at ease during a medical treatment. Dr. Greene also takes the time to really explain things--he has a screen mounted on the wall that shows helpful graphics about skin and treatments, and he walks you through it in a way that's clear, respectful, and empowering. He even followed up with a personal phone call when I had questions. His staff is just as wonderful--kind, responsive, and knowledgeable. I've never felt pressured to buy anything or pursue services I don't need. The whole environment is one of respect, support, and true partnership in care. If you're looking for someone who combines deep expertise with genuine empathy, I can't recommend Dr. Greene enough.

He's an absolute scumbag of a human being. Stay away from Steven Greene at all cost. He ruined my…read moreface two months ago from sticking a small blade in my face and waving it around. I trusted that this clown knew what he was doing but clearly he didn't. When I followed up with him twice with obvious negative changes all I was left with was more promotional material to try and get me to pay for other treatments and then on the second follow up the clown says "I don't know what's causing this" and "I can't help you."

Dr. Sung is wicked smart, kind, and incredibly helpful. She was thorough and took her time…read moreexplaining the treatments she recommended and the reasons behind each one. I felt heard, informed, and genuinely cared for. I'd go back in a heartbeat!

Dr. Sung and the staff at the Perq Dermatology are amazing. They were very kind and knowledgeable…read more I went in to get a few skin tags removed and had zero experience with this type of procedure. Dr. Sung'a calming effect throughout the whole procedure made me feel completely at ease. I am very grateful and happy with my experience and would 1000% recommend Dr. Sung for all your dermatology needs.

Going in, I was concerned about getting a good cosmetic result. Happy to say I was very pleased…read morewith the Mohs surgery performed by Dr. Rogers, as well as the care and hand-holding of her nursing staff. The scar healed much better than I expected and the Modern Dermatology team kept me well informed throughout the entire process. Fees charged were reasonable.

I booked a new-patient appointment months in advance, waited months, and then had the practice…read morecancel because they had finally realized they "didn't have bandwidth" for new patients. Practices reach capacity. That's normal. Accepting patients, allowing them to wait for months, and only then discovering you lack the capacity to see them is not. It reflects a pretty fundamental failure of planning and practice management. Frankly, it made me question how confidently I could rely on this office to manage anything else. My conversation with the office manager, Wendy, was perhaps the most illuminating part. When I pointed out that the practice should have stopped accepting new patients before making appointments it couldn't honor, she was dismissive and essentially told me they could run their business however they wanted. Coming from the person responsible for managing the office, the irony was hard to miss. And she's right, they can. But patients can also choose where to put their time, trust, and money. I'd choose a practice that views its commitments to patients as actual commitments, rather than inconveniences that can be discarded when its own poor planning catches up with it.

Since youth I have been struggling with acne and a greasy, yet dry face. I had seen the Iderm Deep…read moreIonizing Facial Treatment before online and decided to give it a try at Dermaspace. Making the appointment through Vagaro was easy, walked me through a thorough intake form, and allowed me to choose my esthetician. I went with Allegra who was a darling from the minute I stepped into Dermaspace. Any worries or fears quickly drifted off given the dim lighting, chill music and zen ambiance. Allegra had a sweet personality, explained the entire process from start to finish, was knowledgeable about anything related to skincare and health, and most importantly, gentle. The facial was around an hour and fifteen minutes, including a discussion of my skin concerns, allergies, goals, etc. It consisted of roughly four total steps: 1) Gentle facial cleansing and exfoliation 2) Moisturization and detoxification using yucca soaked cloth within a volcanic heated cone 3) Deep cleaning of my entire face, clearing out any and all clogged pores 4) Ionization facial wrap of nourishing cotton with a leather mask connected to low voltage electrical current in order to ionize the solution. Afterwards, my face felt completely refreshed and as if years were taken off. There is a reason it has won the best facial in Seattle/PNW for many years--the treatment is truly results driven and very effective. I plan to be back soon.

I can't say enough about how amazing this facial is and the business as a whole. The space is…read morerelaxing, smells amazing and is super inviting. The staff is super friendly and knowledgeable. I've been seeing Jody Leon, the owner, for 10 years. I've also had facials with Trevor who is also fantastic. Everyone is welcome and no one is made to feel out of place. I can't recommend this place enough. The other big plus, is you walk out looking amazing with a glow. You can go from your facial to the rest of your day without looking like you just had a facial. I can't wait for my next appointment.

Dr Chui is absolutely fantastic!!! She listens to you about what you want out of the visit and…read moreworks with your budget for the best possible results. She is truly an artist and I'm always very pleased with the result! The staff is great too! Highly recommend :) Edie

Dr. Chiu and her team are the best at what they do. I have been going to Dr. Chiu for a few years…read moreand have always had great experiences. She is the only one I trust to do my filler!

I had initial visit with Annie Dang about a couple months ago to address a concern and she helped…read moreme understand what the issue I have is and offered a solution. During the whole consultation, she was very nice and I could tell she was actively listening to my concerns which is so important! Every interaction with the staff has been so friendly and nice! They respond promptly to any texts or calls you send regarding information or any needs. I am very happy to have found this clinic and cannot wait to continue to be in their care!

I had 3 appointments with Nicole Hurley, I chose this clinic because it was covered by my insurance…read morebut the 3 visits I had I experienced a lot of passive aggressiveness from this provider. I was expressing my concerns about the side effects of my treatment and she will just brush it off. I don't know if the the rest of the providers are like that but it is really upsetting to have a 10 minute appointment where you feel like you are fighting the provider to care about the side effects they should be monitoring. I got more advice and help from other people doing the treatment than from this provider.

From start to finish, this my third pleasant visit with the Doctor's excellent professionalism and…read more care along with his excellent staff which was very efficient and detailed and SATISFYING IN EVERY WAY. In particular, I left having had a very thorough courteous exam, very little pain, never felt embarrased in spite of being exposed physically plenty of time to ask questions and receive thorough answers, medicine prescriptions sent to my pharmacy convenient followup arranged and as a retired physician I left confident that I was lucky to have been referred to such an excellent organization

This was my first, and last, visit to Westside Dermatology. I had taken my daughter to be seen here…read moreabout 10 years ago and had a good experience. My experience was not. Dr Ramsey Markus was dismissive, brusque, condescending and rushed. I had provided a list of my concerns at the time I booked my appointment, and was prepared to ask all my skin questions and concerns during the visit. Dr Markus dismissed several things I asked him about during exam, including something another doc had told me about a dermatofibroma. His general tone was condescending as if I, without a MD after my name, wouldn't know anything about skin conditions. During my skin check, Dr Markus identified a potential skin cancer and reluctantly performed a biopsy at the time of my visit, per my request - stating his schedule was busy. I understood this, as I booked my appointment in January for first available at the end of April. "Pertinent negatives" section of my visit notes inaccurately stated I had no previous history of skin cancer. I had disclosed when booking my appointment that I had a history of squamous cell skin cancer in 2014. Dr Markus did not specifically offer treatment options for skin tags or milia, as stated in his visit notes. When I asked him about the milia around my eyes, he told me, "some people make milia." Across the board, the visit notes in my file did not reflect what he actually counseled me on, indicating he used canned notes but did not actually verbalize them to me. When I asked about options to treat readiness on the face, Dr Markus gave me a flyer with cosmetic laser treatment options, upon which he circled the options he recommended. He told me there was a shampoo I could use to treat Tinea at home, but didn't provide the name of the product - I had to ask the front desk to get it from the medical assistant as I was checking out. I picked up a brochure on Tinea and Mohs from the treatment room; Dr Markus did not offer them. Appears this dermatologist is quick to offer treatment options that bring in money (cosmetic), but not as quick to share home treatment options or minor procedures (skin tag removal, milia extraction). Biopsy results I viewed in the patient portal were dated 4/29 (4/24 visit). Dr called me on 5/5 (4 business days later) with a positive result of basal cell cancer. He referred me to a Mohs surgery center for treatment. Dr Markus coached me on screening calls when I picked up on his second call. I will not be returning for any elective cosmetic procedures or further skin checks.