BEST SALON EVER! After bad haircut experiences elsewhere, I…read moredeveloped a fear of getting my haircut for a few years.... I chose Birch after extensive research and have been going here for a long time now! Birch has such a welcoming community of experienced hairstylists. They even give you a drink while you are waiting. Located near Carytown but not on the direct street, they have a great spot if you would like to walk around before and after. I recommend Birch to everyone!

Made a request for an appointment via their website and was called for a follow within that hour…read more Staff was friendly and had me booked within a couple minutes. The salon itself is exactly where I would picture myself being, and it was a quick walk from my home! It's quaint, but the music was on point and I was offered a beverage (!!!). My stylist understood the assignment and I left feeling like a million bucks. I will certainly be back!

The girls here always do an amazing job, no matter what service your looking for!! My #1 choice for…read moresure!

I have been getting trims here for a few years now, and when I first started going, it looked like…read moreit hadn't changed in decades. They're finally starting to make some updates, which may be because Tony has retired. I can usually get an appointment easily. It never takes long to get in the chair, or to get the services I need. I made the mistake of getting an appointment for a trim, and was surprised when they didn't wash my hair first and cut it dry. I've never had that happen before. You actually have to ask for a shampoo, cut and blow dry, or they will just give you a cut. Prices are great, and my trims are always done well.

Cancer Patient Refused $500 Refund - Poorly Done Microblading…read more I am a recently diagnosed cancer patient that was seeking to get my eyebrows microbladed. I went to Maria @mariialash for microblading/"nano brows". Her price for this service is $500. I wanted to get this done prior to starting chemo so I could still have natural-looking brows during treatment. Unfortunately, 100% of the pigment that Maria put on my eyebrows fell out, despite following her care instructions. I informed her of this and sent a photo of my plain brows, stating that I am starting treatment any minute and will be unable to do anything that may compromise my immune system such as getting a tattoo, for at least the next year. At this time I requested a refund. She has refused to disperse a refund stating that her disclaimers her clients sign state this could happen. A flimsy "disclaimer" does not excuse a business from providing good service and exercising good judgement. I do not recommend trusting Maria with your money nor your brows.

I'm writing this review in support of my friend, who recently went to Maria (@mariialash) for…read moremicroblading/nano brows. She paid $500 for the service, hoping to have brows before starting chemotherapy. Unfortunately, despite following the aftercare instructions, 100% of the pigment fell out and she was left with zero results. I've had my own brows microbladed at a different business for over five years, and my experience was nothing like this. When my friend reached out, she provided photos and explained that she could not attempt a correction because of her upcoming chemo and radiation, and asked for a refund. Maria refused, citing a disclaimer. But a disclaimer doesn't excuse poor results or lack of accountability. For such an important and time-sensitive service, this was extremely disappointing. I would not recommend trusting this business with your money.

Great service Keisha is awesome makes you feel welcome , very professional. I have already made my…read morenext appointment.

I moved here recently and spent some time shopping around for stylists who were skilled at working…read morewith shorter/pixie haircuts for women. I'm very happy I found Keisha! She asks the right questions to make sure you get the right cut and is efficient without being rushed. I've gotten two haircuts from her so far and both have been exactly what I was looking for. (Edit: totally forgot I had posted a review months ago! Which says worrying things about my memory but great things about her skills)

I rarely have a spare minute to take the time to write a review, and but I feel compelled to after…read morean amazing experience yesterday with Vada at Flirt Salon. I had the Liscio Japanese straightening treatment done on my medium-length coarse, wavy hair. After having had the BioIonic Japanese straightening treatment done 15 years ago, a Brazilian blowout done in '22, & Keratin treatments from '22-24, I decided to go with the Japanese straightening treatment because of the permanency, resistance to humidity, & ease of styling. I literally wash my hair, a quick blow dry & maybe one pass with a flat iron & I'm good for a week. As a mother of a two-year-old, it makes me feel like myself/put together, but does not take time away from my daily routine with my son. I'd rather be spending time with him than standing in front of the mirror running a flat iron through my hair endlessly. I did my research to see who currently offers this treatment here in Richmond. I found three places: Flirt Salon in Cary Town, a salon in the West End that requires a deposit paid at the consultation BEFORE scheduling the actual service (what the heck - they only have one person that does the treatment there, so if that person were to fall ill or get injured on the job, you would've wasted your time and perhaps have to lobby for your deposit back- no thank you!), & then a third place that had very poor reviews. I reached out to Vada, she communicated with me to answer all of my questions and I felt very confident about getting the service done with her. I consider it an investment and wanted to make it worth my while. I have high expectations, I knew exactly what I wanted, and I notice every detail when it comes to my hair. She exceeded my expectations. Vada is not only professional and highly skilled - she's been doing hair for 30 years - but she is also very personable and genuinely cares about her clients. It was a great experience from start to finish. I'm absolutely in love with my hair. Vada is wonderful and I can't recommend her salon enough.

Went there to get a haircut (+ wash and blow dry)) and had a good experience. Welcoming staff and…read moreeveryone was very nice to me. I wish my stylist had asked me more questions, but I still had a good experience. Only complaint I have is that their scheduling system is a bit confusing as I couldn't figure out who my stylist was. Decently priced !

Was having an ugly hair day..again! Stopped by Legends cause it's next to my favorite Nail Salon-…read moreMimi's. Maria warmly greeted me as she was finishing up another client. I've used the same beautician for 9 years and was apprehensive about someone else cutting my hair. Maria suggested a cut that would give me the lift I needed and allow me to still clip it up. Let the drama begin. Great shampoo-yes there a difference in how your hair is washed. Scissors and clips in hand, she began her magic. Clip and snip.... I am thrilled with the result! Not trying to sell me product was a treat. She also gave me the name of a product that could help restore my thinning hair. Certainly worth a visit there... Say Hey if you are in the chair next to me!

UPDATE: MARIA did my hair both times! Great salon and she makes you feel comfortable and at home!read more

I absolutely love this salon. I've had hair issues for years and went to Hair after noticing how…read moreawesome one of my friends started to look. Since I've been seeing Charles at Hair, numerous friends and family members have asked where I'm getting my hair done because it looks so much better than it had - many of them now also go to Hair. Charles, Crys and Caitlyn treat their customers like family and are always so welcoming! My mother has Alzheimer's and they are so, so kind to her there - she is always excited to go see them, and that is a rarity.

I have been getting styled by Leanza since 2017 and can't even tell you how much I have appreciated…read moreall she has done. She is great at talking through every idea of hair color I have wanted and I have always left more than satisfied. She takes the time to build a relationship with me that has really helped bring everything I have wanted to my hair be more. And trust, we've done it all, black, blonde, silver, brown, highlights, keratin, you name it, and Leanza has done it. I've also really appreciated the staff at Hair, I've talked to many of the other stylists and have always had a positive experience. The salon is always clean, and comfortable, and I've never had any issue. The prices are also super reasonable and I love the products they use! I have since moved to Hampton and still come back to Richmond for Leanza to do my hair and don't plan on stopping anytime soon!

I visited from out of town with a short notice request for hair and makeup. Tammy was immediately…read moreresponsive and helped set up an appointment within a few days. Alex did my hair and makeup and I could not have been more pleased. She was fun to chat with and did a great job matching my makeup color and preferred style.

New military family in the area and I typically find a good salon right before it's time to move…read more Was thrilled to have found this one on the very first try and I will be continuing to use her. Tammy is wonderful and she and her staff were so welcoming!! She listened to my concerns and helped advise and explain to me what she felt would be best. I was torn on whether to cut or continue growing my hair out and she really made me feel happy with the decision and gave me a fantastic cut that added shape and dimension. Brittney and Brittney were wonderful. One waxed my eyebrows and they did a fantastic job. They also told me a lot about the area since I'm new and again were so welcoming. Prices cannot be beat for their talent and welcoming attitudes. Can't wait to go back again!