I recently wrote a great review about this Salon. I still stand by it. This salon is immaculately organized, and the owner and stylist are amiable. However, their knowledge of hair textures and types is minimal.
I hate to have to give this Salon 1 star, but this MUST be known. I went into Katty's to get a color. I showed her the pic below, and the stylist, Anna, stated she could and would do it. I trusted Anna because she's always done my wash and sets, and she showed me a video of her bleaching and dying someone's hair (which was a Hispanic woman), which was nice.
I noticed to bleach my hair, Anna did NOT use aluminum foil. Another stylist was trying to give it to her, and she refused to use it. Then Anna asked to record. I gave my consent. I noticed she recorded at first, but during the ending process, she would no longer record.
I had to ask Anna if she could use Toner because I did not like the way the color was yellow and orange tint. But even the tint could not fix the color. Anna then stated she couldn't color my hair because it was not strong, and she didn't want to damage it. Be advised I'm NATURAL; no chemicals are in my hair. My hair was strong and thick before I started coming to Kattys.
When done, Anna tried to ask if I liked it. I did NOT respond. She stated I know you wanted it lighter and I told her I did not want it lighter and showed her the pics again as she tried to accuse me of showing her a pic with light hair.
The owner (at check out) then called my hair pretty, KNOWING IT WAS OVER PROCESSED, and asked if I liked it. Again, I did not answer.
In 2 weeks, I washed my hair, and it all FELL OUT! My hair is completely damaged. I tried calling the salon and asking for Kat, the owner, but she was too busy to talk. I had to go back to my old stylist for her to chop and correct my hair. $250 for them to damage my hair :(
I will never be going back to Kattys again. It's a beautiful CLEAN salon but just Please do not let Anna bleach your hair. Let the OWNER, the only one with a certificate on the wall, bleach or go elsewhere. read more