Unfortunately, the office was already running pretty far behind even though it was only 9am. So…read moreeven though my appointment was at 9, I didn't see the doctor until about 9:45. However, she was excellent. Very nice, very thorough. She took her time and didn't make me feel as though I was being rushed out of there. Excellent bedside manner. Very positive experience, regardless of the wait time.

I've been here twice, and both times the wait has been very long even with an appointment. It's…read morefrustrating because I have to leave work early each time. During my first visit for a physical, they didn't draw my blood because that department was closed. I'm not sure why I wasn't told to reschedule, since now I have to take even more time off work just to come back for it. The doctor is very nice, but overall the slow service has been very disappointing.

I''m not sure where to start with the state of the art medical facility when you first walk through…read morethe doors you were instantly greeted with young ladies with smiles on their faces one in particular that stands out is Yiencis Ramon she has been at this medical facility since day one and she is the sweetest young lady she goes above and beyond to help patients get their documentation or check in's taken care of... I love this place because it's both a mini clinic and an urgent care it's like going to a mini hospital where is a one stop shop you wait less than 30 minutes to get seen by your doctor whether you're going for the urgent care or you're going for your medical check ups on the doctor side doctor patient side... The CCA 's are phenomenal and very well trained there's another young lady that particular sticks out CCA Miosoty Gutierrez is Exceptionally knowledgeable in the department and goes above and beyond to greet you and make sure she gets a clear understanding of what you're being diagnosed for so she can clearly take it back to the doctor upon diagnosing you and treating you. Let buy not least I have been here at Sanitas nautical center since it opened I was one of the first clients here I have sent several people to switch their insurance to Blue Cross Blue Shield Texas just so they can come to the Sellitti and deal with the staff and the doctors who if I could give them 10 stars I would give them to doctors who I adore who are exceptionally well equipped to handle any medical issues you have that stand out are Dr. Cindy Campos and Dr. Jillian Cheong If only all medical centers and facilities could be run like this this is a first class establishment super clean well-kept not a hostile environment it makes you feel relaxed coming here this is the type of team I would put together I would call this team the dream team between the staff and the medical assistance and the doctors this makes for a pleasurable experience when you're in need I need to see the doctor they are there to comfort you well done Sanitas bravo......

I had to bring my kids here because we switched insurance, but I didn't understand how a…read morepediatrician can't assist a child who is less than 2 years old... what kind of pediatrician is that one?? Staff is terrible, unkind, no care about anything, all people at the front looks like they are mad or just they don't want to help. I canceled BCBS because I won't coming back to any Sanitas ever again

I just changed my PCP to Dr. Randa Djendou at Houston Methodist Primary Care Group. Boy did I make…read morean awesome decision choosing her. She is absolutely amazing. She takes her time to explain everything in detail. Her bed side manners are the best I've ever seen by a doctor. Her staff is also extremely courteous. I waited less than 5 minutes in the lobby before they put me in a room. It's been so long since I've been at a doctors office that's promptly with your scheduled appointment time. If you are looking for a PCP see is definitely the one to choose.

I had been going to the same doctor for years and he retired so I had to find a new place. I did…read morelots of research and came across Houston Methodist group and they had great reviews so I had to give them a try. I went to see Dr. Tina T. Luu and she was very informative, listened carefully and was very nice. I will be seeing her for any future appointments since I was so happy with my visit.

Amazing visit, they got me signed in quickly even though I was new (I'm from Kansas but I go to…read moreschool in Texas). The nurse and the doctor were very attentive to my needs and they held great conversation. They asked all the necessary questions and they wanted further details about the things that I was dealing with health wise. They had a medical student come in before the doctor and he was great, might as well give that doctor title now. Overall the visit was amazing, you can tell they really care for their patients but unfortunately they are understaffed which isn't in their control.

I am a daughter of a patient at Danny Jackson! I take care of my parents 100% financially,…read morephysically, mentally, basically provide them everything! My mom has been sick for a month and we have been to multiple doctor appointments, emergency room, urgent care, etc, no one has found what is wrong with her yet! Our power has been out for days and I didn't enough battery when I took my mom to the doctor appointment at Danny Jackson today! And I need my phone so I can work! I was trying to plug the charger in the outlet and was having difficulties! The security guard, his name is Lacy Levest, was first instructed me how to do it! Then I told him I hear the instructions but it doesn't work! He started raising his voice and being disrespectful to me! He kept saying ma'am, push and slide, ma'am push and slide, are you listening, pushhhhhh and slideeeeeeee! I was like okay you can come and help me I really don't know how to do it! And he said something like it's not his job! So I tried again and he said ma'am leave the outlet alone! I guess maybe i was trying a bit hard and he thought i was breaking it, so I told him I am not breaking it, can you come help me I need to charge my battery! He said MA'AM!! LEAVE THE OUTLET ALONE!!! I could not take it anymore and start arguing with him and ask for his manager! He said go ahead!!! I came downstairs and the other security guard just simple said oh no let me help you! He came upstairs and plugged my charger in the outlet just in 3 seconds! Lacy Levest was looking at me and the other security guard and said that's not his job to plug someone charger in the outlet! Oh my God I don't know what to say anymore! And there a lady, came and pointed to my face and said I was rude to him! I was like...did you actually see the whole situation? You only see the part when I was upset!!! And she sit down with other lady and start talking about me and they both said something about me and laughed together! That was really bullying and it really messed me up! That was not the end! I was waiting in the doctor's room for so long and open the door and came out and found Lacy gossiping with a nurse in stead of working! And I saw in my own eyes the nurse looked and me and said "oh that's her"! I was like wow so now Lacy was going around in the back and gossiping about me instead of working his job! I asked the front desk to see the manager and no one was there! I asked for a number to call and no one answers! I am sorry for long review but I really don't know who to talk to about this! If I can give Danny Jackson 0 star I would! The place was really nice until this incident!

This next level has been nothing but great when coming here. The staff has always been kind,…read morepatient, caring, and medical stuff take the time to listen to our concerns and provides information. They were really good with my little one and always called the next day to check/follow up on him. Really like coming to this location.

There was literally not one person in the waiting room and we sat in the 80 degree waiting room for…read more30 minutes! There were NO patients and we sat there waiting and sweating!

Came here for family members surgery. From all the initial visits, testing, surgery day I was…read morepleased. Great communication, staff and scheduling options. All the staff is super kind and as helpful as could be. I purposely chose here for the Dr. The orthopedic surgeon was quick and straightforward about options and recovery. Dr even got us in on their non surgery day as there were complications that needed urgency with scheduling. The only down fall is it was very loud, they were undergoing construction. It's renovations, had to happen to stay up to date! Lastly the food was terrible unfortunately. I have had better hospital food. Other than that the care is what was important. Lastly valet is available complimentary. I still tipped but it was not expected.

Went here for the last appointment for my husband to check and see if the bone in the finger is…read morehealing...looks good and healing perfectly without surgery...thank you GOD Of course the staff is awesome from check in, the MA, to the xray tech and of course the doctor is the greatest... Overall experience is always wonderful

I came into the office at 10:30 A.M on 1/20/2026. As soon as i entered the office i was greeted…read morerudely By a young girl at the receptionist desk. She asked why i was there rudely. I stated foot/ ankle pain. Before i could finish she cut me off stating i need to go elsewhere or to an ER because the XRAY tech was not in today. I completely understand the x ray tech not being there but her demeanor and attitude were disgusting. I couldn't even put my car keys away before she cut me off from speaking and tried rushing me out the door.

Got in and out fast. Polite and helpful office staff…read more Doctor was amazing. Gentle and understanding of my autistic adult child. Swabs for flu and Covid came back fast and negative. Was able to do all paperwork on my phone after scanning their QR code. Was super simple.

Need to work on making this facility a cleaner environment. My kids pediatrician is located in this…read morefacility. I arrived close to 8:00 am for a doctor's appointment and made a stop to the ladies restroom, located in the lobby of the building and it was DISGUSTING!!! The smell of urine on all the toilet seats in the restroom was so strong that I thought I was going to become ill if I stayed in the restroom a second longer. The restroom was so unsanitary, I would have rather leave to use the restroom at a gas station. Since I didn't have the time to leave, I decided I wait to use the restroom in my doctor's office.