Laid back care. The staff cares a lot and they over and beyond to be helpful. Groups are engaging…read more Activities are fun and to active outings. Acclimations are very nice besides the shared bathrooms (normal). Food is great.

From the owner: Black Horse Health helps people in Houston, TX with mental health issues, addiction, trauma, and…read morechronic pain. Get the support you need for a healthier, happier life.

DO NOT GO HERE. I would give 0 stars if I could. I went here for almost 3 months and STILL…read moreattempted suicide. After that, after a whole WEEK of them telling me their "RECOMMENDATION" was for me to go to sober living, I find out that is is actually a REQUIREMENT. They wouldn't accept me as a patient at The Heights if I didn't go to Transcend (same CEO & CFO). All they want is money! They don't truly care about someone's well being. If they did, they would accept everyone regardless if that person decided not to follow their "recommendation" on going to sober living. So they just dropped me as a patient, at my most vulnerable state. I should have listened to my friend who is now filing a lawsuit against them and Transcend sober living. DO NOT GO HERE!

All I have to say from a customer service standpoint the team at The Heights-Houston assisted me to…read morethe utmost. I was having a hard time getting answers on navigating IOPs. They not only gave me leads but also contacts w names and their #s to help us plus they followed up with me. So even due to certain circumstances we could not use their program they helped us with care and concern and we are forever grateful.

I have always had excellent service here. I saw Dr McCormack before we moved three years ago and we…read moreboth came back to him when we moved back. Even more special is that he remembered details about our lives even three years later, both medically and personally. It's hard to find primary care doctors who are engaged with you as a person and smart. Even morning labs were done quickly and efficiently. Never a long wait time for either. I feel well taken care of and my health is in good hands.

It's not surprising this clinic has such poor reviews the wait time is always long, the reception…read morestaff is unfriendly and the providers are constantly changing. All they care about is growing the office space and getting new patients not taking care of existing patients. Time for a new PCP!

Walked in at 2am with a sick toddler. There was no line, everyone was super nice, and they saw us…read moreimmediately. Nurses and doctors were great with my kid. Thank you for taking care of my little man. I'm cringing to see when the bill comes, but taking care of the little man is most important.

I gave this place two stars because registration & intake was quick. Unfortunately the Physicians…read moreAssist Payal H. was extremely dismissive. I've been a nurse for over a decade (which I did not disclose) so for one I'm not quick to go to any ER/Doctor however I have had persistent symptoms for 5 days that I've never experienced. I have never witnessed this level of dismissiveness from a provider. Payal asked me which tests I felt I need, when I answered she proceeded to say that they don't do any of those unless it's a "real emergency". I've worked in enough ERs to know that that's simply not true. Her assessment was also subpar... listening to two spots on my back as I was speaking (what lung sounds are you hearing over the sound of my voice??). I inquired about other testing (nasal swabs) which she said they also don't do in the ER (also not true, as this is one of the most basic tests in any ER). Lastly Payal told me to set up an appointment with my PCP for those tests. I questioned her on the fact that I would have to wait for an appointment and these symptoms have already been persistent for 5 days. She replied "yea, make an appointment" and abruptly walked out. I waited a few minutes because I wasn't sure if she was coming back or not. When I checked with the ladies at the main nurses station they said yes, you're dismissed. I was floored by the level of unprofessionalism & dismissiveness from a fellow healthcare provider.

I'm 5 visits in and the neuropathy numbness in my feet is mostly all gone!…read more Great staff and service. Highly recommended!

The staff is efficient, friendly and knowledgeable. You are in good hands here-figuratively and…read moreliterally. It is obvious patient care is what they are dedicated to. I received PRP (Platelet Rich Plasma) therapy which stimulates your own body to heal (in my case, shoulder pain and arthritis). Nurse Practitioner, Yanet is expert at taking blood, finding the right place to reinject the plasma and giving instructions on home follow-up. I will not know the outcome of the PRP treatment just yet. I have some pain relief but expect more and more as my boy heals these next few weeks, but after visiting with two other clinics in the area, I am happy to have found this gem in the Near Northside-Heights area.

The thing about transcend recovery is that it is great until it's not. I lived at transcend for…read moreabout 8-9 months. The way this company is run is a complete violation of morals and ethics. It has been my experience that the more you pay the better they treat you, constantly playing favorites. I have seen multiple clients get drunk in the house, literally drink in front of me & offer me alcohol. (ask yourself how this happened if they supposedly check your bags every time you come back to the house?) Not only are people under the influence in the house, but when people relapse they offer no solution except consequences. The average amount of clean time someone gets in this house is about 3 months at the most. Transcend does not make clients go to detox or treatment when they relapse but instead lets them stay in the house drunk, high, and detoxing which ultimately ends in toxifying the entire community. I am not talking about relapsing 1 time or a short lapse, I am talking about people consistently relapsing and consistently receiving nothing except what previously didn't work. The entire basis of this disease is insanity !! doing the same thing over and expecting a different result. Transcend enables their clients if it means their families will pay that extra thousand dollars. People have been asked to leave the house because they had food in their rooms while other clients are bringing paraphernalia in or detoxing and sleeping here that night. One thing that is vital for someone in early recovery is to feel safe in their living environment !! Most people in early recovery don't know or understand their triggers but I can guarantee it does not help to see your roommate drinking in your face or your housemate nodding out on the back porch. Another common issue at transcend in confidentiality between clients and staff. The Assistant Program Director broke my confidentiality along with multiple other clients throughout the ENTIRE time I was living at transcend. Not only would she consistently tell clients about other clients personal information, but she would also go outside the house into the recovery community and talk about current clients in the house to people outside of the house. She did this to me and many others. I trusted transcend to keep a situation private and handle it in a mature manor only to find out she was going and telling people outside of the house that had no association with transcend what was going on. After it was brought to the attention of management all I was offered from them was " I'm sorry, it never should have happened." She continued to work there after that incident. Throughout my time at transcend I did not always feel as if they just wanted peoples money & would like to note that was not my experience the entire time I was here, however the longer I stayed the more I could not ignore the unethical violations that continued to progress even after it being brought to the attention of HR.The owner of the company gets her family and friends to leave 5 star ratings so that the average will not go down. Transcend does not want to help you stay clean, they want your money. It took me a long time to come to that conclusion because it is hard to comprehend as a person being in recovery that someone would take advantage of this situation and those who suffer from this disease as well as their families. At the end of the day this is addiction which is life or death and Transcend will enable the person you love to death.

Based on my experiences with Transcend whatever you do, DON'T SEND YOUR LOVED ONES THERE!…read more MANY MANY things were wrong at Transcend while my daughter was there but here is two of many examples. -The first night that my daughter was there she sat in the Transcend van from 5:00 pm until 10:15 pm while another client got their hair done at a local beauty school. She missed going to a 12 step meeting and did not get to eat dinner until returning to the house at 10:15 pm. The next day I contacted the house manager who confirmed that the incident happened. -The first week my daughter was there another female came and got into bed with my daughters room mate. The overnight staff were aware that the two females were sharing a bed but did not intervene. The next day when I spoke with the house manager about the incident her response was that another house member had relapsed and the two young ladies "were comforting each other". I expressed multiple concerns to the Transcend headquarters in Los Angeles with minimal or no response. My daughter left the house after 15 days and transferred to another sober living where she is now clean and sober. At $5000/month for a sober living home I expected my daughter would be living in a structured, safe environment that supported recovery. What my daughter got for $5000 a month was hours of riding around in a van while other clients were getting their hair/nails done and a night spent listening to two females sharing a bed next to her. Based on my daughter's experience, it is my humble opinion that much more harm than good was done at Transcend. This was my daughter's first time in treatment and I blindly sent my daughter half way across the country "hoping for the best". In the past I have often discounted negative reviews thinking that the reviewer did something to deserve poor service. That is not the case in this instance. Spend your recovery dollars somewhere else that actually offers the services they advertise. Fortunately my daughter didn't give up on treatment after her nightmare of an experience at Transcend but she could have, and I would be writing her obituary instead of review. DONT SEND YOUR LOVED ONES TO TRANSCEND!

This place is so bad when it comes to the staff!!! Went there to get my blood drawn and one of…read morethere staff members made some racist remarks like bragging and while the whole time she smelled like she's been hitting a pipe! She completely missed my veins and had the nerve to blame me while she was all high and out of it! Horrible quality of treatment and staff on what seems to be drugs!

From the owner: Harris Health System's Thomas Street at Quentin Mease is for patients affected by or living with…read moreHIV. Thomas Street provides multiple services under one roof to help patients get the necessary support to achieve healthy outcomes. Services include: HIV primary care, including women's, adolescent and transgender health Addiction counseling Hepatitis C care HIV prevention services (PrEP/nPEP) Mental health counseling Pharmacy Physical therapy and wellness Social services

I would highly recommend Clementine Houston (The Woodlands) if you are looking for a residential…read morefacility to treat an eating disorder. My teenage daughter has an eating disorder and, earlier this year, we were desperate to find someone to help her and our family. I did not want to place her in a clinical/hospital-like atmosphere, and Clementine is not like that at all. It is a home, and all of the staff treat you and your family like family. My daughter, who was going through the most difficult time of her life, had never been away from our family. While I was in some distress about leaving her anywhere outside of our family period, the distress that I felt leaving that first night was much lessened because they all made my daughter and our family feel at ease. They went above and beyond to provide my daughter comfort as a parent would do--even having sewed a rip in her stuffed monkey and providing a written hospital report for it to make her smile. Little things like this mean a lot! The nurses there are wonderful and kind, and treat your child like their own...truly loving them. Every single person on the staff (from the director, to the house manger, the therapists, RC's, to the cook) cares about the residents there and they do a great job of keeping the family updated. They engage the residents there in activities outside the home (such as restaurant outings and other fun outings) to work on their exposure to real-world situations and prepare them to return to life outside their home. There is even group therapy with all the residents and their families combined to get support and perspective outside of your own family, and my family grew quite close to several of the families there (and have since kept in touch with them). My daughter grew during her stay there in so many ways, and she continues to talk fondly about Clementine and use the principles she learned there. Dealing with an eating disorder is one of the hardest experiences that an individual and his/her family can experience and, by the time treatment is sought, everyone involved feels as if they have been through a nightmare. Clementine is there to help and treats everyone who walks through those doors with love and respect. It is so nice to have such a nurturing place to land when going through such a difficult time.

not to be that person but i'd give zero stars if i could. i went here because i was worried about…read morethe other option because the reviews were awful so i flew half way across the country to this place, was able to talk to my mom for 10 minutes a day and visitation is literally only on one day (website said anytime is allowed). monte nido started as a company for adults and then when they started a youth branch they changed nothing at all, didn't inform my mom of anything that was happening or even update her at all including the nurse calls that are supposed to happen, nothing on the website is accurate for the youth ones. anywaysies i went to the other one and it was actually so good and like actually helped me a lot and also the therapists there believed me about things which clem therapists did not, also their like holistic approach or whatever at monte nido is nice but literally had to get an ekg on the floor of one of the small therapy rooms because they don't have a real medical area, and blood draws were done in the classroom and i just feel like having a designated comfortable doctors office space (and gowns) would be better and less scary than laying on itchy carpet topless in front of a woman you've never met scared and 30 minutes after saying goodbye to everyone you love for an indefinite amount of time including your parents :) recovery is possible and everyone is going to have a different experience but my experience here as well as a lot of other people who i know is not good. oh also i just remembered i forgot to put that they don't let anyone leave (unless it's ama) until they've been there for at LEAST three months even though they'll give you an estimate between 4 and 8 weeks. oh also i also forgot to add while i was there another client expressed body image issues to the nurse and the nurse responded telling her to focus on fixing her relationship with food while at clem and then when she gets home "go to the gym and get that dream body"

Wow what a cool concept turned reality. I didn't know what to expect coming here even though I was…read morebriefed by the staff. A spa for healing? Who knew that Houston had one of these. It was very easy to make an appointment. The team at MiraZone is very courteous, well informed, and excited about the services they are providing. My favorite part of the experience was the ozone steam sauna that was detoxing my body and I even got a good nap in. Doing cryotherapy and the hyperbaric chamber treatments were very interesting as well. I will definitely be back!

Iris was amazing! She explained every step & exactly how it would feel in the hyperbaric oxygen…read morechamber. Great customer service!