Bought a home in Palm Springs five years ago - so hard to find honest, licensed, transparent and hard working plumber! Kaufman Plumbing - Rockstars. My new plumbers. Reto and Perry are both amazing. Perry installed a new state of the art Walter Filtration system -- he work was meticulous and he walked and checked every faucet after and stayed for awhile to ensure perfect installation. Could not be a kinder man and his knowledge was tremendous. Would give these guys 10 stars if I could! read more

Kaufmann Plumbing - Walter Filtration and Softener - perfect installation - Plumbing Near Me

OMG what a find service person Perry is a gift from above. Fair prices and professional

Reto is a nice guy. That said, I'm. disappointed with the service. I bought a tankless water heater, and a water conditioner system. They installed the tankless water heater and did not turn on the circulation pump. Another plumber came and discovered that. When I emailed Kaufman plumbing to point this out- that it was not turned on, zero response from them. Oh, and I was also told that I could get a rebate. I tried applying for that and was told that it was too late, and that I wasn't eligible. In addition to this, when the Kaufman team drilled holes in the wall of the garage they left gaps between the pipes instead of patching it up. It was also pointed out by another plumber that they failed to install an outlet on the roof for the hot water heater, so I had to pay another plunber do the job they should have done in the first place. read more

I'm not one to write a review, but I have to compliment Reto for his service. I reached out to him for a backflow valve that was leaking. On his own, he reached out the City of Palm Springs for them to take a look first. The City of Palm Springs came by and fixed the problem at NO COST. Another plumbing company wanted to charge me $1,650.00. Reno wouldn't take any money. He was being proactive and honest and saved me a lot of money. These days there are few people like him around. read more

We have had Kaufmann Plumbing out to our house for a couple of different issues, and have been very pleased with their service. Linda was very efficient and polite when scheduling the various service calls, and Perry showed his expertise and skill on multiple occasions when dealing with water pressure issues, 'air hammer' issues and shower problems. Overall, Kaufmann has a professional and trustworthy team who will get the job done right! read more

We were recommended to Kaufmann Plumbing and Perry Keith was our plumber who came out. He replaced a water heater and water pressure valve. His work and knowledge was exceptional and he did the job efficiently and cleanly. He was on time appointment wise and took the extra time to explain the job that he did and did not hesitate to say if we had any questions to call or text and he would address them ASAP. He is our plumber for life and he should be yours as well!!!!!! read more

I've used Kaufmann plumbing in the past and have always been impressed with their great service, reliability, and fair pricing. Perry replaced a garbage disposal today. He was on time, completed the installation very quickly and left no trace behind. The price was competitive, especially for top notch service. I highly recommend Perry and Kaufmann Plumbing and will use them for my future plumbing projects. read more

Always happy to write a good review for a service company when they get it right - and Kaufmann Plumbing gets it right. I was referred to Kaufmann by our home protection plan company for a problem with the toilets in both bathrooms: in one, the handle stuck and stayed down when flushed allowing the water to run and in the other, the handle needed to be manually held down to flush and raised to stop. Spoke to Linda in the office who couldn't have been nicer or friendlier in scheduling the appointment. Plumber Delfino came out on time and also couldn't have been nicer or more professional. He explained what the problems were and what needed to be done to correct them. We needed handle assemblies replaced as well as the flap and one of the fill valves. He was able to do part of the job in the one visit but needed to return with a part to complete the job. For the return, he was once again on time. Delfino worked cleanly and efficiently and we couldn't have asked for a better service encounter. I can highly recommend Kauffman Plumbing for your plumbing needs. PS: a week or so later we had a new problem with a leak in the o-ring at the bottom of one of the toilets. Based on our previous positive experience with them, we requested that the home protection company send out Kaufmann Plumbing. Once again, we were fortunate enough to get Delfino who, once again, arrived on time (spoiling us for any other service people we might have to deal with) and took care of the problem. Five stars all around. read more

I'm hesitant to write this review because I really want to keep Kaufman Plumbing to myself. I had a water pipe in the slab leak a few years ago. Thankfully my insurance company paid for the replacing all the piping in my house. Reto and his team did an amazing (and clean) job of cutting into my drywall and repiping the entire house. He also recommended an amazing drywaller and painter to finish the job. You cannot tell that my 1957 mid century was carved up and then patched back up. I couldn't have been happier. Additionally, I had issues with roots in my sewer pipe and once again Kaufman Plumbing came to the rescue. read more

As a hotel owner, Kaufmann Plumbing has become my go-to. They are professional and do the job correctly. I highly recommend, and Perry is excellent to work with. read more

We have been struggling with a clothes washer that does not drain properly, on and off for years. Part of the problem is how our laundry room was constructed. To make a long story short, in the last two days we have had to have two different companies come out to our home. In these trying times, that can be scary enough without major issues and price gouging. The long and short of it is this: We had to use our warranty company and they sent out a company that had no idea what they were doing and just wanted to collect their service call fee. Then we had to call back and luckily we got Kaufman Plumbing - Great Service! So thankful to have found a company that knows what they are doing, they are professional, and you can communicate with everyone involved in the entire process. Feeling blessed that this is fixed and behind us now! read more

Our water heater was due for replacing as we were no longer getting hot water consistently in the guest bathroom shower, and luckily it went out right before our home warranty expired. We were connected with Kaufmann Plumbing to have a new water heater installed, and the guy who came did a wonderful job in a very timely manner! Only had to pay a trade call fee of $75 :) Would highly recommend them! read more

I wouldn't think of calling anybody else but Kaufmann plumbing! Recently we had a drain pipe collapse UNDER the house foundation and it was a major job. Juan did it in one day and charged a very reasonable price. I found it amazing that he could do the whole job by only removing one tile, jackhammering the foundation and then excavating. In other words he completed the whole job with minimal destruction. He covered all the bedroom furnishings and made no mess at all. Highly recommended! read more

I have had several plumbing issues over the years...needing to install a washing machine, and another time a garbage disposal, and this past week, I had a broken tankless water heater. The first time I randomly contacted Kaufmann Plumbing. I'm so glad I did. Linda on the phone nails the highest level of customer service and is an expert at understanding what questions to ask in order to provide the best service when the plumber arrives. Perry is, by far, the smartest, nicest and most professional plumber I have ever come across. Regardless of his profession, he's simply a really nice guy. Each time we have met, I know the minute he shows up that my plumbing problem will soon be in the past. I highly recommend Kaufmann Plumbing and especially Linda and Perry! read more

I contacted Kaufmann based on Yelp reviews. They did a site visit which was very positive, Reto asked if it would be OK to get me his proposal the following week as some of his people were out ill. I agreed. The following week went by and no contact. The next week I phoned and left a message, still no contact. Surely if he didn't want my business he could have said so and not wasted my time. Very disappointed and not what you expect form such glowing reviews. read more

As a Real Estate Broker here in Palm Springs, having a really good plumber on speed-dial is critical; and Kaufmann Plumbing is my go-to, especially in my own home! Every time I call Linda, the office manager, with an urgent need that woman performs miracles! The owner Reto and his team have always been efficient and professional. My client's call me with accolades about my referral of Kaufmann to them. It's super tough to find a really good plumber in this valley; we stumbled on to Reto and Kaufmann when we first needed a plumber at our own home over 10 years ago, and haven't been displeased yet. read more

I have used Kaufman Plumbing numerous times and have had the best experience each time! Most recently, I used them to disconnect, cap off gas line, and dispose of a gas BBQ grill that was no longer functional. It was bolted to a concrete pad since the original construction of our home and seemed no small task to shear off the bolts and remove the grill. The technician arrived promptly, surveyed the situation, and removed the grill which had been an eyesore for quite some time! He was very professional and the job, which included 2 other tasks, was completed in less time than expected. I certainly will call Kaufman Plumbing again! read more

I have used Kaufmann Plumbing for 9 years since I bought this 1964 original vintage house from the people who built it. Reto and his team have taken the best care and done the greatest job to help me restore it. Yesterday we had a slab leak that was damaging the original inlay terrazzo. Perry came right on time at 10 am. discovered ancient barely functional valve and repaired it to perfection. I can't say enough accolades, not only about Reto and Linda but also Perry who did the job with skill and intuition. They are very fair on price and work - the quality is the value! Steven Vandora read more

I have been using Kaufmann Plumbing for years. They never fail complete a job with nothing but excellence. The home warranty company sent out a plumbing company to repair a faucet that was not working at all (hardly any water came out) for an entire month they kept us waiting and stated that we needed a new faucet. So Kaufmann came out today and repaired in less than 20 min. The most important attribute about Kaufmann is their honesty and professionalism. Thank you Reto and his awesome staff. read more

I have hired Kaufmann Plumbing for multiple plumbing jobs at my home. Each time, I have been very pleased with the quality of work provided. Most recently, I hired Perry Keith to fix some plumbing issues in my master bathroom. Perry arrived on time, displayed a pleasant and professional demeanor, and demonstrated a refreshing commitment to quality workmanship. I will continue to use Kaufmann as my plumbing contractor of choice. Chaise read more

I used Kaufmann Plumbing to do some work in my bathroom. Not only did my service worker Perry Keith arrive early to do the job, he also did an outstanding job, he was also an extremely hard worker. I would definitely use their company again to do and plumbing repairs needed and would ask for Perry. I was very pleased. It's hard to find to a good company with good work ethics as Kaufmann Plumbing read more

This is a mixed review. We had Kaufmann install a Nuvo H2O system (softener and filter) last year. The installation itself went smoothly. Unfortunately the Nuvo system itself doesn't seem to be doing much of anything. We still have water spots as we did before, and the water tastes about the same. When I replaced the filter and softener elements after six months, there was no improvement. At that time I noticed that the softener element had been installed backwards, with the water flowing through the unit in the wrong direction. I called Kaufmann, and they came right out and fixed it. Even so, we still have water spotting and the water tastes about the same. I have since installed a small under counter water filter for our kitchen faucet, and it does a great job. This was what I was expecting from the Nuvo system. Kaufmann was great to work with - but I never really got what I expected from the system. read more

Needed some plumbing work done. Found Kaufman Plumbing. Hired them to add a kitchen sink and faucet and bathroom sink and faucet. The did a great job. The owner quoted the job. His employee Perry arrived along with the owner to start the job. I like that. Everyone was on the same page. I love the way they did the work and cleaned after the job was done and they also took the trash with them. Bravo! read more

Perry arrived right on time wearing a mask. Very polite and courteous. Fixed the main problem quickly and then fixed several other minor problems. Everything was done neatly and cleanly. He did all this in under an hour so the price was much less than I was expecting. Great service and very happy with the results and price. read more

Perry showed up early and ready to go. Professionally protected and prepared. Pleased.

Kaufman plumbing installed a gas line. When my cook top came in, from Lowes, Kaufman did the installation. Their service has been superior. Both young men wore masks were clean and very polite. They arrived on time and did a thorough clean job. From now on they are my plumbing source. I strongly recommend them read more

Had a plumbing issue develop and called Kaufmann, because we have had such positive experiences with this company ranging from re-piping the whole house to blockages to sections of sewer being replaced and installation of faucets. I mention this because of the consistency of Kaufmann high standards has been witnessed during all of these varied issues. After leaving a msg, Linda returned my call and asked the right questions while maintaining a wonderful attitude. PERRY was the professional who came to help us. He asked a series of questions from which, I could tell he was developing a history of the issue. Next, I showed Perry the various elements of my problem. He then explained to me his plan, which started with the least invasive and what the next steps would be, should they be needed. I felt very well informed. At the end of the job; I was struck by the consistent upbeat professionalism and knowledge and that the issue was resolved. Thank you Linda, Perry and Kaufmann Plumbing. read more

Perry was excellent!! First time using this company and exceed my expectations! We will be using them again for any plumbing needs. Very reasonable prices and they work with you. Thank you Kaufman plumbing!! read more

If I could give these guys 20 stars, I would! First of all, I am a Real Estate agent and I have dealt with A LOT of plumbers. I found these guys when I purchased vacation home in Palm Springs 6 years ago and they have been my go-to every since. This past weekend, we had a slab leak at a vacation rental we own, and the plumber sent by the property manager immediately wanted to tear out the floors, tile, etc, gave an astronomical rice, and would have left us to repair the floors afterward. Not only would this have been costly and time consuming, it was completely unnecessary. We were looking at losing a good amount of money in upcoming bookings also. Reto came in and looked at it, and suggested cutting the old lines and re-rerouting them with new plumbing over head so they would be accessible in case of any future repairs. They did the work in 2 days, with very minimal damage to the walls (which they also repaired). They are professional, prompt, clean/neat, do very good work, and I can not say enough good things about them. And let me tell you, it is hard to earn praise from me. I highly recommend them! read more

Finding a reputable plumber is always a crap shoot, but I was in a jam and had less than 3 hours to fix a running toilet before I had to leave for 3 weeks. I called numerous plumbers that I found on Yelp, and not only did Mr. Kaufmann himself (cool Swiss guy with a clear sense of efficiency and respect) call back quickly, he was able to fit me in and charged a fair price compared to what others quoted. I am a true believer! I will use Reto Kaufmann anytime I need a plumber-highest recommendation read more

After getting an insane range of pricing for plumbing in my guest bathroom remodel, literally ranging from $600 - $2,000 I selected Kaufmann Plumbing. They showed pride in their work and wanted to ensure that the job was done right, I had a complicated toilet install and they went out of their way to make it work! It was a fair price for the quality of work. This is now my go to plumber in the desert! read more

Needed to have new faucets in a vanity installed. Allan came to the house on time and did a great job at a very reasonable price. I will recommend Kaufman Plumbing to friends & neighbors and will definitely call them again when I need a plumber (but hopefully not to soon-LOL!) read more

Turns out I was charged $160 in labor costs for a simple replacement of a pull-out hose in the kitchen faucet. The repair required two trips, because they didn't have the part they needed the first time. The woman on the phone told me that their failure to carry the part (for my newish, not terribly exotic HansGrohe faucet) was "not their fault," which I guess makes it my fault. Too bad, because I had a good experience with the actual plumber guys. read more

I just used them and they called right back, sent someone out within an hour and fixed my burst pipe efficiently. And it was very reasonable. Thanks! read more

Reto and John are the best. I feel lucky to have found them. I can't say enough good things about this company. They are great.

Recently we needed help with a leaking toilet. We contacted Kaufmann Plumbing and they sent out Dustin. Dustin worked quickly, efficiently and very neatly! We'll probably contact KP again...to 'update' the rest of our toilets! read more

Reto and his associate Joseph are expert in their field. My house had a slab leak and they did the most professional install with the latest re-pipe. Thanks guys. Great work. Great price. Great installation. read more

The plumber they sent to me last year was excellent. I gave a check to their worker. Months later they say they never got it and sent it into collections. The woman on the phone was rude. It wasn't until I pressed her that she stated that this worker had been fired a short time after. I asked her to check her bank statements to see if they had deposited the check and she declined to do so. I have to pay to cancel the check which is on me. This company is disorganized and unprofessional. The two stars are for the plumber they fired. I would have given him five but with their zero stars for customer service it averaged out to two. read more

Reto responded quickly and was email savvy which is important to me as an out-of-town landlord. He did good work fast. His price was fair and my tenant said he was great which is icing on the cake. Kaufmann will be my first call next time I have any plumbing issues. read more

The service was probably the best I've ever had. They showed up on time and came prepared to work with all the parts. No need to run to the store every minute. They cleaned up after themselves and confirmed everything was in working order before they left. read more