Our family recently had a water leak that tripled our water bill. James Massey came out, diagnosed…read morethe correct issue that was causing it, was timely both in coming out and giving us an estimate as well as doing the work, he left our house/yard in great condition, was fair priced, but most of all we were impressed with his honesty and trustworthiness. Our family highly recommends James Massey Plumbing and will be using him again for future plumbing needs.

James Massey Plumbing is simply great. He's affordable, dependable, and very reliable. He always…read morecalls me back if he doesn't answer. He always does very good work. He is also a very honest man.

They responded quickly both times. We initially had a 50 gallon water heater installed which worked…read moreperfectly until we installed a walk-in old fogie bath run that required 60 gallons of hot water. We requested that they come out and install an additional 50 gallon unit, which they were able to complete in 1 day!

Had an urgent need for a plumber on Wednesday before Thanksgiving and called at least five times…read more Answering machine picked it up said hold to be rerouted only to receive a "good bye have a good day" message than call disconnected. So unprofessional when your business lists open 24 hours. I will not recommend this business to anyone in need of plumbing services.

My wife and I have had them over 2 times now. I cannot say enough good things about them. Our house…read morehad issues with its plumbing, 2 leaks, and the people that came to help us were the best. Other than quickly fixing our issues, they really set our minds at ease. They were on time and stayed until everything was fixed. It was not just their skill, but their attitude that has me a customer for life. Thank you all for what you have shown us. Jeromy and Nicole

Highly recommend! I needed maintenance on my water heater and they were able to fit me in right…read moreaway (same day service). Jacob was very professional, kind and knowledgeable. He explained everything he was doing and even gave me some maintenance tips I could do on my own. The price was great and I paid the exact amount they originally quoted me (no hidden fees or added costs after the fact). I can't say enough good things about Elite Performance Plumbing. Genuinely great people. I will be recommending them to everyone.

Had them come out to fix a leaky shower and oddly filling toilet. It was a bit on the pricy side,…read morebut they did a really good job. So far, no leaks or any other other issues. Our technician was very polite, and explained everything he was doing as he was doing it. Didn't mind me looking over his shoulder trying to learn. He even showed me a few things about our systems that I didn't know about. All in all, great service. Thank you!

DO NOT USE THIS COMPANY! Had a discussion with Jordan Clark the electrician on getting a gfci…read morecircuit breaker in my fuse box for an existing incompatible circuit breaker. Also discussed getting the same for my whirlpool tub or replacing the receptacle with a gfci receptacle whatever was easiest. Showed up the first day without the materials and the second day, same thing. Finished one circuit breaker but not the tub circuit breaker. Mr. Clark finally reached out after several phone calls from me asking why the job wasn't completed and I got a quote for an additional $410 to come back a third day and do it. He said he wanted to make things right and there must've been a misunderstanding. I agreed and he was supposed to call me Monday morning with time of arrival. No phone calls, text and didn't show up. After three more days of phone calls and repeated promises that a manager would call me back, one finally did. Andrew listened to me and also wanted to make it right. Then he told me the OWNER, Zach Gammon, decided to list me a "do not serve customer" and this is why Mr. Clark no showed, no called. Andrew didn't know why I was listed this way. After repeated calls and conversations NO ONE had the intestinal fortitude to tell me I was listed as a do not service customer. Poor customer service starts at the top. Leadership and owners with no integrity, intelligence , or intestinal fortitude will breed poor customer service and care. We dropped $1500 in one day and would've been happy to continue using them. AVOID APEX SOLUTIONS OF DANVILLE AT ALL COST. There are some great employees there, but the owner would rather slither away from his obligations and avoid honorable business practices than practice integrity. If you want to get scammed and conned, this is the place for you!

Had the good fortune of meeting Jamie at Outback one evening and kept his information…read more We suspected a drip behind our shower and had a slow bathroom sink drain. Jamie quickly determined that we had no leak and took him 2 minutes to clear the drain. I will definitely be sharing his information with the community in which I live.

Horrible experience with this company. The previous owners of our house hired them to work on the…read moresewage line in the front of our home. After having issues with our grass, we did some digging and found a 20 ft tarp had been left under the work they had done. I called to see if someone could come take a look and was immediately met with hostility saying "they don't use tarps" and it was not their problem, when there was clearly a tarp left directly under their work, and they already finished the job they were contracted for and weren't coming to help us. I was called a liar and told they weren't going to do anything with our landscaping (even though I was not asking them to do landscape work). Jamie was yelling, saying "they didn't leave a tarp" when I was standing there, staring at a 20 ft tarp directly under their work. I am not sure if it is because I am female and they spoke with me instead of my husband but I was very taken aback with the manner in which I was spoken to and that they wouldn't even attempt to solve the problem they left. Very sad when a company has no pride in their work or relationships with customers. Will NEVER use this company and will be telling everyone to stay far away because once they "complete their contract" and they receive payment, they're out and not going to assist with anything that comes from the job they did.

Very fast and quality work. I have used them repeatedly and will continue to do so. I would…read morerecommend them to any one.

Bottom line: I'll call Rick first…read more We just moved in to our house, it had been unoccupied for a few weeks and the kitchen drain was stopped bad. Rick replied to my initial request within 30min and swung by the same evening to do an estimate. He came back the next day on time and got started. The project ended up being more than both of us expected, so Rick gave me a couple of options to move forward with. He got the drain running, the old brass pipe replaced, future-proofed some old fittings, and left my place cleaner than he found it. Top recommendation, outstanding value.