My wife loves this store. I must admit that the concept and layout of this store is very…read moreappealing. Everything is organized mainly by primary color which makes selections quick and easy. Prices are very reasonable for what you are getting. The staff is super friendly and always available to assist you with finding that perfect item.

So am one of those crazy brides who waits til the last minute to buy items for the big day. I went…read moreto Charming Charlie's to find accessories for my dress and ladies there were AMAZING! Kim was the primary person to help me. She walked around the store and helped me find the perfect earrings and bracelet that matches my dress (of course I had the dress with). She was extremely helpful and patient. I love it!!!

My son and I have spent well over 4000 in that store and I can't even get a discount on getting one…read moreprong tighten on my diamond ring brought from that store. I was quoted a price of 40 bucks to have it repaired (which I should have jumped on that!) Then weeks later I was quoted 100 bucks to have it tighten. Ridiculous! Like I said it just shows us the importance of keeping a customer happy doesn't matter with this store! My son wanted to purchase another ring and necklace from this store....nope, we will not be doing anymore business with you guys!

We went in there looking to buy a diamond wrap for my mom from my dad for her birthday. Yes the…read morewere with other customers but they never even acknowledged our presence, said they'd be right with us or anything. We waited and looked for several minutes and finally just left. Also, they were not following COVID protocol.

They are nice ladies but looking for more selection and higher quality and perhaps a higher end…read morejeweler

The Team at Francis helped me repair two of my mom's vintage rings gifted to her when she was a…read morechild. They were so helpful, knowledgeable, and kind. I was so thankful that they were able to help me within my time frame so that they were ready for my mother's day surprise!!

Came here to get a couple of my watches sized. Very affordable watch repair. She charged $5 per…read morewatch to take off a couple links. The attendant was very friendly and very prompt, she does the watch repair in front of you. Will definitely return for more of my jewelry repair needs.

So I went in to see how much it would cost for me to get my ring fixed because I popped a…read morediamond..it is one of the tinier diamonds in my ring but it was bugging me so I wanted to get it fixed..he said it would cost 45 bucks so I said..lemme think about it..well he then said for another 50 he'd re-dip my ring and polish and clean it so it looks brand new..and if I wanted the wedding band done too so one doesn't look better than the other he would do everything for 100 bucks..i said that sounds awesome I'll come back tomorrow and get it done..well I couldn't wait 5 minutes later I walked back in and said okay I'll just get it done now cuz knowing myself I'll get busy or forget or talk myself out of it..one hour later I picked up my pretty ring and oh my goodness sweet lord in heaven..it sparkled so bright my eyes hurt!! I don't think it looked this good when I first got it!!..they sure do have a way with jewelry here..they are fair, quick and precise. .i love this place will definitely be back!!

had an awful experience at the jeweler. Please a void at all costs. The mis-reperesent the product…read more- overcharge for it and will not assist you after the sale. They refused to return an unused inexpensive watch. Had everything as given to me from them and they said that they cant return a used watch. only ever tried on in the store. sssssooooooo if you are in search of a watch definetely run

This is the only authorized retailer for Ball watches in the area. (Although the very interesting…read moreBall Watch brand is closely tied to Northeast Ohio, the Ball family in Canton is not directly related. Name is just a coincidence.) Mr. Ball spent a great deal of time with me selecting a watch from a surprisingly robust inventory, then followed up by phone on a couple of issues that I needed resolved. He is a true professional with an encyclopedic knowledge of the watch line and the patience to deal with slow shoppers like myself. I highly recommend this shop for the Ball Watch line, and I am sure that they must be a great vendor for jewelry as well.

Brought in a gold chain and bracelet to sell and after having visited a couple other places, John…read moregave me exactly what I wanted! When I came in, John said they are known for the highest pay out and he was correct. Definitely will be back!

This could be an extremely long post, but I'll try to keep it short. I wanted to get a special…read morepiece of Jewelry made for my wife for our 30th Wedding anniversary. When we were younger and Sea World was open in Aurora, OH around 1993 they had Japanese Pearl diving. (Ladies would dive down and pick out an Oyster, they'd open it and you'd buy the pearl inside) Our oyster was rare and has two pearls!! They put them in a little bag and my wife had them in her jewelry box since that time. The incredible people at JB Jewlers Julie and John designed and made my wife a beautiful pendant using THOSE TWO PEARLS and our daughters birthstones!!! I can't thank the great folks at JB Jewelers for making this idea of mine become a reality. Please support small businesses they are the life blood of our communities.

I just wanted to take a moment to Thank the Management and Staff of the Canton JC Penny for helping…read moreme with a pair of Clark shoes that I bought and could not wear. I had taken them to the store and was told that they would only give me $20.00 for a pair of shoes I paid $64.00 for because I was too late past the deadline. However the Manager took her time in making sure that I was satisfied with my purchase and allowed me to bring the shoes back and exchange for a pair of shoes that I could wear. I had been ill and was out of commission for several months so I couldn't deal with the issue then Again thank you so much for all your help and I will definitely continue to Shop at this JC Penny Store and refer friends and relatives to do the same. Thank you again, Sue L. Dover Ohio

They always have what I am looking for. Good shoe selection. Good sales, coupons and rewards…read moreprogram.

I would love to give a higher rating on this Famous Footwear location, but I can't. This Famous…read moreFootwear store is an incredible shopping plaza with other premier tier stores. Famous Footwear has a great selection of shoes of various styles, brands, and sizes. You really have to watch the prices on the shoes because they do fluctuate quite a bit. Expect to pay $70 or higher on many of the shoes. The is a style of shoe I bought about 6 years ago and still on display in the store. However, the price is much higher than I paid previously. There is a few rack of clearance shoes as well. There is usually a few workers in the store to help you, but most likely to point you in a direction especially if there are multiple groups in the store. Most times, the personal experience of measuring for a shoe size is dependent on the customer. In the front of the store, there is a spinning gondola of drawstring bags and bookbags primarily Nike and Adidas. If you don't see a shoe size or style you like, an associate can order it and ship it to you. You may have to ask especially if the store gets busy. Always check the Famous Footwear app for great deals BOGO's on shoes and more. The app also gives Birthday rewards.

Very nice young lady helped me today. Not at all pushy. I have shopped here many times and the…read moreservice is hit or miss. But very good customer service today. Thank you!