Hands down the best Jeweler I have ever worked with! I have bought lots of jewelry from big names,…read morebut Denny's personal touch, craftsmanship, attention to detail, and selection are unmatched. I have referred him to many friends and everyone is always pleased.

I have been going to Fred, Jac and the whole crew for over 15 years and couldn't be more pleased…read morewith the custom pieces they have made me, and the vintage pieces I have bought. They are the only jeweler I will use.

Customer service was amazing. I especially loved that they work with lab grown diamonds. Everything…read moreabout our experience was beyond our expectations. Would recommend anyone looking for wedding rings to go here!

My Fiancé and I had gone to a few different jewelers and just wasn't content with anything they…read morewere offering. We ended up visiting Helzberg because a couple friends recommended it! We spent a while in there but the people were incredible and so kind. The man asked me a very important question when I was trying to decide to either go with a gold or silver colored ring. He said, "At home what kind of jewelry do you have the most of? Silver or gold?" I replied, "Silver." He kindly told me that I should probably go with silver because that's what I wear the most! It was super helpful and really awesome that they take the time to be intentional with their customers!

My son and I have spent well over 4000 in that store and I can't even get a discount on getting one…read moreprong tighten on my diamond ring brought from that store. I was quoted a price of 40 bucks to have it repaired (which I should have jumped on that!) Then weeks later I was quoted 100 bucks to have it tighten. Ridiculous! Like I said it just shows us the importance of keeping a customer happy doesn't matter with this store! My son wanted to purchase another ring and necklace from this store....nope, we will not be doing anymore business with you guys!

We went in there looking to buy a diamond wrap for my mom from my dad for her birthday. Yes the…read morewere with other customers but they never even acknowledged our presence, said they'd be right with us or anything. We waited and looked for several minutes and finally just left. Also, they were not following COVID protocol.

Matt was extremely helpful, changed batteries in several of my watches. He was very knowledgeable…read moreand professional. My husband also bought me a bracelet while we waited for my watch repair. Very satisfied!

I took a bracelet in for repair. I was 'buzzed in' for security reasons. Although there was only 1…read morecustomer I was asked to wait while 2 other associates talked . When I was finally waited on, the purchase was verified in the system and price. The fine chain and bead on the item needed to be soldered. The quote was $69 and the bead would not be placed back on. I left, went to a local jeweler who is repairing for $30 which will include the bead being placed back.

had an awful experience at the jeweler. Please a void at all costs. The mis-reperesent the product…read more- overcharge for it and will not assist you after the sale. They refused to return an unused inexpensive watch. Had everything as given to me from them and they said that they cant return a used watch. only ever tried on in the store. sssssooooooo if you are in search of a watch definetely run

This is the only authorized retailer for Ball watches in the area. (Although the very interesting…read moreBall Watch brand is closely tied to Northeast Ohio, the Ball family in Canton is not directly related. Name is just a coincidence.) Mr. Ball spent a great deal of time with me selecting a watch from a surprisingly robust inventory, then followed up by phone on a couple of issues that I needed resolved. He is a true professional with an encyclopedic knowledge of the watch line and the patience to deal with slow shoppers like myself. I highly recommend this shop for the Ball Watch line, and I am sure that they must be a great vendor for jewelry as well.

I'm impressed with Chelsea Krakehl, At Kay Jewelry BV Mall…read moreGreat service. There was a very friendly guy working named Antwan too. Both seemed to really pleasant and helpful. My only concern is having to double your money on trade in jewelry...ugh. However, servicing my bracelet and being friendly and reliable is important.

Great service and friendly staff. They have a wonderful selection to choose from. Found the right…read moreitem and a great price for my husband. Kim was absolutely the best! She cleaned all my jewelry and really took the time to find out about what my husband would like.