Ring in, Ring out and back on wife's finger! Great service!…read moreThanks Anthony and company!

My fiancee's gold necklace broke about a week ago, so he dropped it off here for repairs. Since…read moreit's so close to my job, I came by to pick it up. I'm not someone who enjoys going to jewelry stores (the people always seem shady and smell blood in the water when they see an inexperienced customer like myself). Here was different. I walked in and was greeted kindly, and asked for my brief patience because all associates were helping other customers. Then, when I was assisted, it took less than 5 minutes. The person helping me was personable, friendly, and enthusiastic to help. The customer service here was top-notch, the environment was clean, homey and inviting, and the displays were organized and visually appealing. Now, let's cut to the chase--I got to meet GUNNER. It always makes my day to meet well-behaved pets in unexpected places. If I could give this place 10 stars, I would because of him being the goodest boy.

These people are thieves & liars. Don't take a dog collar to them to be repaired. I took over…read more$10,000 worth of jewelry to have resized and when I went to pick it up they no longer had it. My mom passed away & I was later in picking it up than I would have normally been. They called and left me a message reminding me. The owner wasn't there this day, so I called him the next week because he also did the appraisals on my jewelry. He pulled them while I had him on the phone but when I got there about an hour later, they were suddenly and suspiciously gone. This store did several pieces of custom jewelry for my family over the years. To be treated this was is unconscionable. I should have filed a police report. It makes me sick every time I think about it because my mother gave me all 3 of the pieces of jewelry that I took to them & trusted them to repair & return to me. I leave a scathing review for them on every outlet possible because I don't want anyone else to experience this. I've literally had to put it out of my mind. I do know however, that karma is real & the results will always be 10 fold. I'd love to be able to give them negative stars. Take & buy your jewelry elsewhere.

Best jewelry store in Cullman they care about you and will work with you on purchases! See Sylvia…read morethe best.

I loved this shop, very clean. the man that met me at the front was very friendly and got 4 of my…read morewatch batteries replaced within 7-10 minutes despite their policy. Fitted them nicely to my wrist and informed me of replicas.

Update to my previous review: they fixed the watch and my son-in-law got it before he traveled out…read moreof the country!! Much appreciation for these guys!

Owner is super sweet. Came in to get my class ring that has been stuck on my finger for 20 years…read morecut off. It was so quick and completely painless. I was so happy he helped me.

I have used Tom's Jewelry Repair on many occasions and just want to let you know that I've been…read morevery pleased with my jewelry repairs. I highly recommend if you need any repairs or even looking for some fine, great, quality jewelry, this is the place to go. I've purchased several jepieces recently and I've have been highly satisfied. If you are in need of any jewelry repairs please give Mr. Tom a try. If you're in the area, stop by and see his many items. You will Not be disappointed.

I can't say enough good things about Brocks. Christina went above and beyond! My ring looks…read moreabsolutely beautiful and I am so excited to wear it again. Their customer service is top notch! Thanks Brock's!

Awesome service. They went above and beyond to fix my favorite ring and they were just as excited…read morefor me as I was. They really care about their customers. It's very evident

Had a family ring resized and the price was fabulous, service was quick, and the ring is perfect!…read moreCannot recommend highly enough.

Just purchased an anniversary gift for my wife from Kelly's Jewelry, and I have to say it was just…read morea great experience. Never felt pressured into something I didn't want or couldn't afford, they patiently answered every question I had. Just feels like family, you know? Lots of things to choose from but Kelly ended up making a custom pair of earrings for her, and they were ready exactly when he promised and were absolutely stunning. Highly recommended!!!!

My family has shopped here for 3 generations. They're absolutely wonderful. Helpful, and you can…read moreget quality jewelry there without the chain store prices.

I truly love this store! They are so patient and never high pressure. They are honest, good people…read morethat will help you find something unique, something you love and help you maintain your budget, and great quality. They have also helped me with repairs and are so reasonable and honest about what to expect. Great place to visit!

Great service and a kind understanding staff I highly recommend this jewelry store to anyone…read morelooking for something special

You can't beat the service. The McCombs will go our of their way to help. I have used them for…read morejewelry repairs for years and am always pleased with their work. I highly recommend them.

Some of the best people you'll meet! They are extremely trustworthy and do a top quality job.read more

The most helpful staff around !! They helpd me shop on a budget and for a picky person . Thank…read morey'all, you're the best!!

This place seems to have an identity crisis, and I only went here because my preferred jewelry…read morestore sent me there while their jeweler was unexpectedly away. They seem to want to be a luxury store, but at least one of the Louis Vuitton bags they're hawking (yes, they're selling those) looked glaringly fake. Then they have these ridiculous patent shoes on offer. The majority of the actual jewelry displayed is lab created, though they do have some actual "real" stuff I think? Regardless, I was a bit hesitant to get my watch bands changed out here as I heard a lady in the back attacking a watch with what sounded like a hammer--to the point I actually asked her if she was hammering my watch. Nope, just another poor customer's whose watch back they couldn't re-secure. Totally bizarre. Then, they charged me to replace one band (which is odd; this something I have NEVER been charged for, as a free service like this usually leads to repeat shopping) and were rude about the other watch bands. (I mean, if I wanted to go to Walmart I wouldn't be at a jewelry store shopping for bands, would I?) I'm not sure where these other reviewers shopped and were "greeted warmly," but I felt like I was being icily glared at the entire time. Hard pass.