I received outstanding Customer Service from Naila. I came in to get my ring sized which I…read moreexplained when she pleasantly introduced herself. My ring is coming from Europe and the appropriate size had to be measured and mathematically conformed to European measurement. She took her time sizing me and happily transferred the European size. The whole process was done with a pleasant and professional manner.

Super friendly sales staff and a great selection of jewelry and watches. The new renovations are…read morebeautiful, very upscale feel but still comfortable.

Nice selection of fine jewelry. Great customer service with warm, friendly staff. Great work on…read moresome repairs and design work!

I received unprofessional treatment from Scott Hannig at Elizabeth Diamond Company at 7245 Far…read moreHills Avenue. He removed my stones from their original setting without my permission! And yelled at me when I brought this to his attention! Respectfully Terri M

Outstanding service and top quality workmanship. I took my wife's diamond bracelet in to have it…read morerepaired, it had some stones missing. When I got it back in a couple of weeks it looked like new. She was so pleased and happy and so was I. I had previously taken it to several local Dayton area jewelry shops and they all told me that it couldn't be repaired because the diamonds had a unique shape and were not available anymore. Keva not only found the stones but replaced them with expert precision. The bracelet looked like it had never been damaged at all! I will never take any jewelry for repairs to any other jeweler. Their prices are absolutely reasonable. Try them out you won't be disappointed.

They are very professional and genuinely cares about their customer. i highly recommend them in all…read moreaspects.......jewelry repair and shopping for a new piece of jewelry.

My partner and I had a great experience at this Jared the other day…read more We came in looking for engagement rings and were impressed by how helpful the staff was. They were attentive to my desires, patient when discussing different styles, and allowed to take as much time as I needed and try on as much as I'd like. It was very helpful for us and our search for the right ring. This store also just has a great selection, which we were not used to compared to other places near it that only talked about showing rings online. It was so nice to see the styles on my hand, rather than just with a picture. While I was only looking at rings, this store is great for most jewelry from what I saw and the service is the best.

I'm writing to share my ongoing, outstanding experience with one of your employees, Ian Cole, at…read moreyour Dayton, OH location (2760 Miamisburg Centerville Rd). Over the course of several visits, Ian has helped both me and my family with our watch purchases--and I can say with complete sincerity that I would never consider buying a watch from anywhere else, or from anyone else. As someone who works in the service industry myself, I understand just how rare it is to find someone who genuinely sets a gold standard for customer experience. Ian knows my family and me by name, calls proactively when items I've ordered arrive, and always goes out of his way to make the entire process enjoyable, smooth, and pressure-free. His professionalism, knowledge, and personal touch are truly unmatched. In fact, I recently visited a competing retailer--Watches of Switzerland--and the difference in service was night and day. The contrast only further reinforced how much I value Ian's attention to detail, warmth, and genuine care for his clients. I've now purchased multiple watches from Ian, and I'll continue to do so exclusively because of the trust and rapport he's built with me over time. Ian isn't just a great employee--he is the standard that all Jared team members should strive to meet. If your company has a recognition program, I strongly urge you to acknowledge him through it. If you're considering promotions, mentorships, or leadership opportunities, Ian should be at the top of the list. Honestly, if I didn't enjoy shopping with him so much, I'd be tempted to recruit him for my own team--that's how strongly I feel about the quality and consistency of service he provides. Please ensure this feedback makes its way to the right leaders within Jared. Ian Cole deserves every bit of recognition for the remarkable service he continues to deliver.

I have a ring custom-made and couldn't be more thrilled with the outcome. It's absolutely stunning.read more

We had a chance to have Mr. Thuan Nguyen make our wedding rings a while ago. He did not disappoint…read moreus and made us the perfect custom rings that my wife and I love them so much, from the design, the size, to the price. Since then, I had a few more opportunities working with him, as well as referring him to my friends for their jewelry need. We only heard all good things about Mr. Nguyen, including some difficult fixes or custom designs and they were all happy with the result. One mentioned because he is the only jewelry technician with a Master's degree in his field in this state of Ohio, so nothing is much challenging to him, to be trusted with the most important and valuable items from the customers, not to mention he has invested in some special laser devices that not many stores have, which made things perfectly cut and customized. Besides, I love to support this family-owned local business, with friendly staff, honest owner, clean space, and most importantly, elegant selection of jewelry. Highly suggested ACT Jewelers for any of your jewelry need!

I've been going to Staffords for years. Love John and the family. Nothing but class. I'm sad to see…read morethem close. GREAT PEOPLE!

John & Ashley have been wonderful to work with at Stafford Jewelers. My fiancé bought my engagement…read morering from them and we returned today to get our wedding bands. The selection was perfect and Ashley was especially helpful in assisting my fiancé with custom designing his wedding band. We had so much fun! We'll definitely do business with them again! If you want great customer service and quality jewelry, come to Stafford's.

Formerly, when I lived closer, I was a customer of this business when it was Hall's Jeweler…read more I recently stopped in for a wedding band cleaning, of which Rob did a spectacular job. The service was quick and Rob was both engaging and informative, hospitable and professional. I assume I am no anomaly when it comes to feelings of trepidation when setting foot in a small business, for one can rarely be certain of what level of service they will receive. I am, however, very pleased with how Rob conducted our business and look forward to patronizing Gem City Jewelry in the future.

Great service and unique selection. Love the Larimar selection and snowflake in acrylic jewelryread more