I received outstanding Customer Service from Naila. I came in to get my ring sized which I…read moreexplained when she pleasantly introduced herself. My ring is coming from Europe and the appropriate size had to be measured and mathematically conformed to European measurement. She took her time sizing me and happily transferred the European size. The whole process was done with a pleasant and professional manner.

Super friendly sales staff and a great selection of jewelry and watches. The new renovations are…read morebeautiful, very upscale feel but still comfortable.

Nice selection of fine jewelry. Great customer service with warm, friendly staff. Great work on…read moresome repairs and design work!

I received unprofessional treatment from Scott Hannig at Elizabeth Diamond Company at 7245 Far…read moreHills Avenue. He removed my stones from their original setting without my permission! And yelled at me when I brought this to his attention! Respectfully Terri M

Went to take some 18k gold in told me it was $140 per penny weight over the phone. Got there then…read morethey told me it was only 120$ per penny weight. then they told me my 18k gold was only 14k even though it tested between high 16 to 17.5 on their Xray so now it was only 100$ per penny weight. When I was in there a few days previous they told me it was 18k. Years ago this place used to be fair but don't think I'll ever go back. Make sure to get some other quotes before you just take what they offer, they seem. I miss the old owners.

I am genuinely shocked by how unprofessional this business is…read more I tried to buy an item from Belmont Coin & Jewelry. I emailed twice and called three times. When I finally reached someone by phone, I was told -- directly -- that they don't have time to answer emails or take calls because they are too busy. Read that again: too busy to answer customers who are trying to give them money. There is no proper online ordering system, no follow-up, no basic customer service, and zero respect for potential buyers. If you don't want to sell online or respond to inquiries, then don't pretend to have a website that suggests otherwise. This is not how a legitimate or serious business operates in 2025. Ignoring customers and brushing them off with "we're busy" is unacceptable. Communication is the bare minimum -- and they completely failed. If you value your time or expect even basic professionalism, look elsewhere. What a mess.

I had a piece of jewelry that meant a lot to me and I went in and Eli was amazing. She repaired…read more the permanent bracelet in no time at all and was so sweet . She even cleaned a very special ring that I had designed and purchased from there. They all are the best. And their open house was amazing!!!!

expected transparency, expected that my silver bullion would be tested, a documented buy bid…read moreoffered which would take about 45 minutes for what I had provided. I got 10 minutes, no explanation how the silver was evaluated and I felt like a mark. This is NOT the place to sell gold or silver coins. It was rushed, lacked documentation , the apointment setter said it will take awhile for all of this, and this was not consistent with the 10 minutes that I got.

My antique heirloom engagement ring that was my Husband's Great Grandmother's is So Precious to me…read more. It was getting too tight and needed to be enlarged . The brothers at Naya Jewelry listened respectfully and warmly . They gave me several options of how they could do it , listened to me with much care , so that they could do Exactly what I wanted . They measured and listened , and voila ! They finished sizing my ring 2 days early , and Exactly the way I wanted ! Excellent workmanship Plus loving care is what they offer here ! Thank You, Haddad Brothers !

The absolute best jeweler in town!! I'm so happy we went here instead of any other place. My…read moreengagement ring was a family heirloom that needed to be resized, and the gentleman who helped us was so informative and patient. They got my ring done quicker than any other jeweler had quoted us, so we only waited a couple days. It came out flawless, the perfect size, and so clean. The price was good, and you can tell they really care about what they do. They were so kind to us, and even kept their doors open after they closed just so we could pick up our ring. Couldn't have asked for a better experience for something that is so precious to me.

Been in a couple times, and each time was a very good experience. Took some of my relatives jewelry…read morein to get looked at, along with some pieced out broken jewelry to be sold for melt and each time received a fair price. Plan on going back in the future and would definitely recommend it.

Had a great experience here. Wish I would have found this place sooner. Repaired two pieces of…read morejewelry quickly and for a great price. Will go back when I can spend more time in the store looking at their selection.

I'm writing to share my ongoing, outstanding experience with one of your employees, Ian Cole, at…read moreyour Dayton, OH location (2760 Miamisburg Centerville Rd). Over the course of several visits, Ian has helped both me and my family with our watch purchases--and I can say with complete sincerity that I would never consider buying a watch from anywhere else, or from anyone else. As someone who works in the service industry myself, I understand just how rare it is to find someone who genuinely sets a gold standard for customer experience. Ian knows my family and me by name, calls proactively when items I've ordered arrive, and always goes out of his way to make the entire process enjoyable, smooth, and pressure-free. His professionalism, knowledge, and personal touch are truly unmatched. In fact, I recently visited a competing retailer--Watches of Switzerland--and the difference in service was night and day. The contrast only further reinforced how much I value Ian's attention to detail, warmth, and genuine care for his clients. I've now purchased multiple watches from Ian, and I'll continue to do so exclusively because of the trust and rapport he's built with me over time. Ian isn't just a great employee--he is the standard that all Jared team members should strive to meet. If your company has a recognition program, I strongly urge you to acknowledge him through it. If you're considering promotions, mentorships, or leadership opportunities, Ian should be at the top of the list. Honestly, if I didn't enjoy shopping with him so much, I'd be tempted to recruit him for my own team--that's how strongly I feel about the quality and consistency of service he provides. Please ensure this feedback makes its way to the right leaders within Jared. Ian Cole deserves every bit of recognition for the remarkable service he continues to deliver.

My partner and I had a great experience at this Jared the other day…read more We came in looking for engagement rings and were impressed by how helpful the staff was. They were attentive to my desires, patient when discussing different styles, and allowed to take as much time as I needed and try on as much as I'd like. It was very helpful for us and our search for the right ring. This store also just has a great selection, which we were not used to compared to other places near it that only talked about showing rings online. It was so nice to see the styles on my hand, rather than just with a picture. While I was only looking at rings, this store is great for most jewelry from what I saw and the service is the best.

I've been going to Staffords for years. Love John and the family. Nothing but class. I'm sad to see…read morethem close. GREAT PEOPLE!

John & Ashley have been wonderful to work with at Stafford Jewelers. My fiancé bought my engagement…read morering from them and we returned today to get our wedding bands. The selection was perfect and Ashley was especially helpful in assisting my fiancé with custom designing his wedding band. We had so much fun! We'll definitely do business with them again! If you want great customer service and quality jewelry, come to Stafford's.

Great service and unique selection. Love the Larimar selection and snowflake in acrylic jewelryread more

From the owner: Please note that this is not a storefront business. We are inside the Premier Health Building…read moreacross the street from the Schuster Center! Free parking in parking garage under the building off of Jefferson Street. I believe that we are different because we truly want to help educate the customer, so they understand everything necessary to be comfortable that they are making the right decision on their purchase of whatever beautiful piece of fine jewelry that they decide on. Whether it be a gift for a friend or loved one, a gift for themselves, and engagement ring or full wedding set. When they leave our store we want to make sure they are happy, and hopefully customers for life. We offer white, yellow, and rose gold jewelry. Have have all precious and semi-precious gemstones. We are part of an elite diamond program where we have a Samsung tablet linked directly to one of the largest diamond suppliers in the USA with access to over 60,000 diamonds, fully certified by the best certification companies in the world, in either natural mined or lab grown, and we can show live up to the minute pricing, and have any diamond, in any carat size, color, clarity and cut in our shop within 24 hours. We want to be the best, most loved, small independent jeweler in the Dayton area as well as all surrounding communities. We also offer jewelry inspections and cleaning, as well as jewelry and watch repair. Stop in and see us and give us a chance to be your new favorite jewelry store!

I had inherited several pieces & had some of my own and wanted to incorporate into 2 rings. Nick…read moreworked with me to design exactly what I wanted. They are perfect!

My watch didnt last 12 HOURS after they replaced the battery. AVOID. Posted a pic below.read more