Tried three different stores to get battery in my watch. Macy's sent me to the other end of the…read moremall to American Jewelers. One of the previous jewelry stores had scratched up the back trying to remove the back unsuccessfully. The guy working at American Jewelers had my battery installed in a few minutes and was friendly and knowledgeable. I picked up a pair of earrings while I was there.

I brought my Italian watch to the cordial timemaster and he repaired with ease in 15 minutes!…read more*Fred Meyer Jewelers fiddled with it and damaged the secondhand ;(

This is a top notch jeweler. Both Pam and Heidi are the type of qualified, knowledgeable and…read moreprofessional people that everyone hopes to deal with when they are contemplating a jewelry purchase, You WILL NOT BE SORRY. Their Jeweler, Scott, is the best, most talented artist and will not disappoint. I am over the moon happy with the many pieces that this business has helped me with. This place is as good ad it gets!

I was very happy with my experience at Bergeron Jewelers. I came in looking for something specific…read moreand they were able to custom make it for me, and faster than expected too. Everyone was so friendly and helpful! I highly recommend them and I would not hesitate to go back.

Needed a watch battery changed and it was done in 15" minutes with a normal cost. The customer…read moreservice is excellent! The young lady also helped me select a nice dress watch for Mother's Day gift, too! I would highly recommend!

I can't believe how above and beyond this place goes for their clients! My parents have been going…read morehere forever, and my husband and I (who live out of state) now reserve all jewelry work for here. Why? Because they're amazingggg!!! Just took my ring in to FINALLY get suatered and they made it look better than when my husband proposed!!! Incredibly professional, incredibly talented- thank you so much Linda and Pat!!!

I took a diamond bracelet in for repair. I was given a pickup date several days later. That date…read morewas on a Friday and I called on the following Monday to check on the status. I was told it would be finished that PM or the next day and to please call me. After receiving no call, I called that afternoon. Again I was told it would be ready the next day. I called again that Pm, after not hearing anything, and was told the Lazar machine was out of order and the bracelet would be ready the next day. I was about to say I would be in when the "gentlemen" I spoke to hung up on me. My wife received a call on Thursday that the bracelet was done. She went in and said that she was there for the bracelet and a staff member called out, rudely, from the back " I've got it here ". She came out and dropped the bracelet on the counter and said "There is no guarantee don't bring it back here " Not only will I not bring it back, but nor will I do any more business with Parry Jewelers. Some attention needs to be given to "customer service "

It's unfortunate that the last person to review this place had such a negative experience. Mine was…read moremuch the opposite. I randomly had a link on my watch come apart after one of the pins rusted and broke. I came in, talked to them about it and left the watch for a couple of days. They tried a number of different tools, and ultimately after having a couple folks work on it were able to get the pin replaced. They also looked into getting me a new watch band and quoted me a very reasonable price, comparable to what I found online. I was really impressed with the service and the dedication to actually getting things done correctly rather than just telling me "you need to buy something from us". Good work guys and gals!

Good selection. Knowledgeable staff…read more Be aware!! When you go in, try to pick one of the young associates. They are working on commissions. If the older managers try to come in without being asked, tell them you prefer to only work with the associate. Literally, they will take half the commissions from the young associates. I have worked in retail sales and have never, as a manager, taken commissions from my staff. This is the worst management structure I have ever heard of. It's one thing to share commissions among the associates, but managers should earn their own.

I live on the East coast. Last year I wanted to purchase a birthstone ring for my granddaughter. I…read morefound that there was well known jewelry store in the Valley mall. They were very disappointed. The salesperson they encountered did not seem knowledgeable and just not helpful. They walked to the other side of the mall to Morgan jewelers. Via FaceTime the lady explained the ring and the 5 year service that enabled them to come back and have the ring resized as well as repaired. Since she was 13, I thought that was great. The ring was not supposed to be ready before Christmas, but it arrived before Christmas. I regret not having the sales lady's name.

This is an amazing store. The people there are welcoming, helpful, and always cheerful. The…read morestore is an experience unlike other stores. If you want to find a perfect gift for someone who is hard to buy for, I highly recommend this place. Plus, they will help you figure out what will be the perfect gift.

Farmgirl Pickings is THE place to find something for everyone and yourself! Each time I arrive I…read morefind the cutest treasure, the funniest kitchen towels (iykyk) and their customer service is top notch! They know their customers by name and will order whatever I ask for. I told my sister they made me a lifelong customer when I discovered they actually carried my size in clothes!!! There is never any pressure to do anything but browse, however you won't be able to walk away empty handed....so many cute finds!

They make beautiful jewelry and have a nice supply of vintage native jewelry. Prices for repair are…read moredecent and they do good work. I enjoy visiting their store.

Be cautious -- some of the items are not as described, and getting help was incredibly frustrating…read more What should have been a simple issue turned into months of back-and-forth, with zero accountability from their side. Instead of resolving the problem, they repeatedly tried to shift the blame onto me.

I saw some unwanted things in the back of the store, I brought my kids with me because they were…read moredesperate and I took them out right away the service was so bad on top of it so please never go there

My 14-year-old daughter and my 9-year-old niece went into Spencer's thinking it was like Hot Topic…read more A few minutes later they told me they found adult toys displayed without warning, even one of the staff was there, looked at them, and smiled without warning them that that section of the store was 18+. Please teach your staff to have decent respect for younger customers.

Beautiful store with many fantastic specimens. They also have the largest collection of Ellensburg…read moreblues I've ever seen! Really nice owners and very knowledgeable. They even offer service with x-ray machine to identify stones, silver, gold and percentages for a reasonable fee. Great to identify jewelry, turquoise, etc. . Great place to buy gifts too.

This little shop is chock full of gems, minerals, pocket rocks, and beautiful jewelry. The…read moreproprietors, Robert and Lisa, are warm, inviting, enthusiastic, and knowledgeable, and absolutely will share their excitement and wisdom with you. Robert will cut and/or facet your stones for you too, whether you purchase it there or have one of your own. There are stones in every price range. Their necklaces are beautiful and very affordable. Even if you're not in it to buy something I highly recommend dropping in. You're guaranteed to enjoy yourself.