What's a birthday, Christmas, or regular Thursday in April without a little blue box? I treat…read moremyself and my daughter at least once a year, and this trip was for my birthday. The team here was incredibly helpful. Initially, I came in to buy a ring, but I changed my mind and eventually settled on a bracelet. My Client Advisor Chad was kind enough to recommend cleaning and a silver polished towel/rag. Despite my extreme indecisiveness, they remained patient and friendly. However, I must admit that the prices have tripled in the past six years for some items (no fault of this location). I understand that the price of precious metals has increased, but sheesh. All in all, I still believe that buying a gift for yourself or a loved one from Tiffany's is the best gift idea. And coming in-store to a location like this instead of purchasing online makes the experience more memorable and special.

I brought in a pair of chainmail earrings to be cleaned. This service was free of charge for…read moredecades, but I was told it no longer is. I understand change. But when I picked my earrings up today they looked as if they hadn't even been cleaned - they look exactly the way they did when I brought them in. This is the first time I have had a bad experience at Tiffany. Terribly disappointing.

I only had a very small job to have done. I needed my wedding ring resized. The people here treated…read moreme as if I was buying some of the beatiful jewelery in the window. They treated me with kindness and repect. They got the job done in just a couple of days and did a great job, at a very reasonable price. I highly recomend them.

Excellent small family owned jewelry store on Norfolk in Bethesda. I've had rings re-sized, one…read morering re-designed, and purchased one ring new. I've been very happy with the workmanship and personal attention. Very low pressure and excellent attention to detail.

I have been a customer at Kripps Jewelers for over 12 years now. They give amazing service and…read morethey are a very experienced jeweler! I used them myself in the past after inheriting a number of pieces and they made me several lovely updated pieces, using the stones I had. Now it's my son's turn - he is getting engaged and I took him to see Vin so we could talk about the rings his girlfriend inherited and about turning them into an engagement ring and later the wedding bands. The whole family who runs this place is fantastic to work with! They gave my son honest feedback about what would be the best option about doing custom work versus fitting the gems into a ready-made setting. They made it affordable with some financing, and all in all, it was a great experience, just as I knew it would be! And she said YES!!! The fiancee loves her ring and can't wait for the wedding day and to get the wedding bands. Thanks Vin and Family! Debi and son Mark

Have walked by this place several times. I recently had a necklace break and I decided to stop in…read moreto see if they could fix it. The woman who greeted me handed it to the jeweler on site and gave me a price of $80 to fix it. That seemed exorbitant and so I decided to shop around for the fix. I literally drove 2 miles and got the necklace fixed for $35. This small interaction is really all I need to know I won't be going back. I'm all for businesses making money but this is just gross. Do not recommend, unless you're into getting fleeced. Because I can't give it a zero, the business got a 1.

These guys did an amazing job repairing my wedding band, which was no easy feat! I bent by diamond…read moreeternity band, and they made it look brand new. Replaced the stone, fixed the platinum, and shined everything up perfectly. The service was impeccable and right on--they gave me a time estimate and it was done right on time. The people who work there are so nice and friendly. They were really helpful and even let my little girl try on a few outrageously gorgeous rings, just for s's and g's. I was also impressed with how well priced the repair was--it was way, way less than I was expecting, and I was particularly blown away when I saw the finished product. It was spectacular. The jewelry is beautiful and there's a range of items, from tasteful and dainty to glitzy and showy. It's definitely on the expensive side, but then again, quality usually is. We'll definitely be returning to Boone & Sons in the future for jewelry purchases--they were so great, I can't imagine going anywhere else!

The jewelry is beautiful and the prices are market. I have shopped at the downtown store for years…read moreand have received good customer service. My recent experiences at the Chevy Chase store is a different story. Octavia specifically has been abrupt, apathetic, and killed any joy I had in buying a new piece of jewelry. I will not go to the Chevy Chase location again.

Almost Perfect - Liljenquist & Beckstead in Montgomery Mall…read more After 3+ years on Rolex waitlists at Liljenquist & Beckstead. On a random Sunday I decided to visit Liljenquist & Beckstead in Westfield Montgomery Mall with real hope. My mom has been buying jewelry from them for years and recommended the store to me back in 2020, so I knew the service would be excellent. I left impressed by the team and even more motivated to keep working toward my dream watch. I've been grinding for over 12 years. My partners and I recently launched our own business, and it has exceeded every expectation. This success has me ready to invest in a meaningful piece the Rolex GMT-Master II "Bruce Wayne" something I can wear every day as a reminder of the grind and eventually pass down to my kids as a family heirloom. Jeff Kaufmann was fantastic. He was super nice, took his time with zero pressure, and thoroughly explained every detail of the Bruce Wayne, including exactly how to set and use the three time zones on the GMT function. His patience and knowledge made me feel like a valued client rather than just another name on the list. The whole team at the Montgomery Mall location was professional and genuinely passionate about watches. This visit alone earns a strong 4 stars. I'm holding the 5th star in reserve for the day I get that lucky call when my Bruce Wayne becomes available. If you're a serious collector who's been waiting, I highly recommend stopping in and asking for Jeff you'll be in good hands, just like my mom has been for years. Thank you Jeff Kaufmann and the entire Liljenquist & Beckstead team. You've earned a loyal future customer (and probably my kids' future visits too). Looking forward to coming back to complete the story.

This store has been one of our go to watch store since moving to the DMV and Michelle has been one…read moreof if not the best sales person. A lot of other locations would brush you off after the initial conversation but Michelle would contact us routinely to ensure we're informed and treated as priority customers.

I wanted to tell everyone about the truly exceptional shopping experience I had at e'lan Diamond…read moreImporters. I was shopping for diamond earrings for my wife and daughter. I was amazed by the outstanding craftsmanship and quality. You will see this excellent craftsmanship in everything they manufacture...from their diamond jewelry, to their gold jewelry, and their engagement rings. They have a huge selection of loose diamonds. The owners and the staff are extremely knowledgeable in all the latest jewelry trends. I would highly recommend this jewelry store to anyone in the market for diamond or gold jewelry.

élan Diamond Importers is truly the only place I will shop for jewelry! The staff was extremely…read morehelpful and knowledgeable. They were able to put together an amazing engagement ring and matching wedding band, completely custom tailored to my likings. Quality of the diamonds and gold are impeccable! Although I live in California, the staff at é'lan Diamonds updated me every step of the way from pricing to manufacturing the rings to next day delivery. They were able to get the rings to my door the day I had to fly out and propose; EXCEPTIONAL SERVICE where customer service is 2nd to none! I definitely recommend them with raving reviews!

My fiance and I have been to the Rockville location twice and had the misfortune of getting stuck…read morewith Linda both times. She practically insulted our intelligence by quizzing us on our knowledge of diamonds and telling us we knew nothing and was extremely condescending the first time even though we both have extensive knowledge regarding diamond jewelry. We immediately left and purchased my engagement ring elsewhere. When we went back to search for wedding bands, we didn't tell them we had been before because we didn't want to deal with Linda again, but guess who appeared? Once again, she displayed the same condescending attitude and implied that my chosen style of wedding band was ugly and literally told my fiance that he wasn't in touch with what men are wearing these days. We are not against DD entirely, as I have purchased other diamond jewelry from their Tyson's Corner location, but I would definitely recommend requesting to work with anyone but Linda.

Like many others in the reviews, we visited several local jewelry stores before discovering…read moreDiamonds Direct. We were almost ready to make a purchase at Gold City in Rockville, but their unprofessional attitude were off putting and unpleasant, so we decided to keep searching. If you're on the hunt for an engagement ring, I highly recommend giving Diamonds Direct a try. While you may not find "the one" immediately, I can assure you that they will do everything possible to help you find the perfect ring at the best price. A special shoutout to Mr. Gregory Blatt (Diamond Expert) and Mr. Bryan Ames (General Manager) for their outstanding assistance in helping us find "the one." Here are some highlights from our experience: 1. Customer Experience: From the moment we walked in, we were warmly greeted by the staff and immediately attended to by Greg. He made us feel comfortable, and we were even offered beverages while we browsed. Unlike other stores that don't offer seating, Diamonds Direct provides a pleasant seating area where you can relax and take your time. 2. Expert Guidance: Before showing us any diamonds, Greg gave us a comprehensive introduction to diamonds--explaining what to look for, how to evaluate quality, and outlining the benefits of shopping at Diamonds Direct. The level of transparency and education they provide is unmatched. As first-time buyers, we had many questions, and Greg was incredibly patient, taking the time to walk us through the differences in diamond grades, cuts, and colors. He even physically showed us various diamonds of different grades so we could see firsthand how these factors impacted the appearance and value. This hands-on approach really helped us understand what we were paying for and made the decision-making process much easier. 3. Customization Options: If you're on a tight timeline, they have ready-to-go rings, but they also offer customization if you have more time. If you find a ring from another Jeweler that you like, you can give them the measurements, and diamonds direct will try their best to price match for you to get earn your business. 4. Competitive Pricing: As savvy buyers, we know that pricing can be a deal-breaker and sometimes makes the entire shopping experience confrontational. Unlike other jewelers who often inflate prices and claim to offer "sales," Diamonds Direct stands out with its unique price-matching policy. If you find a similar diamond with the same grading and size at another store, they will price match it. For the level of service they offer, I expected the prices to be inflated like a luxury brand, but we ended up purchasing a custom engagement ring at a very reasonable price. You can choose a straightforward, premium shopping experience with a set price, or if you're willing to do a little research, they are happy to price match and earn your business. 5. Maintenance Services: Many jewelers either charge excessively for a ring and offer "free resizing, rhodium plating, and side diamond repairs" or sell a more affordable option with no maintenance services at all. Diamonds Direct strikes the perfect balance, offering lifetime maintenance and repairs (except for the center diamond). Although we haven't yet tested the service, the promise of lifetime care was an important factor in our decision. In the end, we purchased a custom-made ring at a great price, and it arrived ahead of schedule. While it looked great, it wasn't perfect, but as Bryan, the manager, said, "We're not happy until we see a smile on your face." After sharing our concerns, the team made the necessary adjustments, and just two days later, we have the perfect ring. Thanks to Greg and Bryan, we found "the one," and now she refuses to take it off. Time will tell if the service holds up, but I'm confident Diamonds Direct will continue to deliver. I've already referred friends and will update this review if needed. If you're shopping for engagement rings, definitely check them out.

I went to sell some silver items at their Chevy Chase location. Communication and setting up an…read moreappointment time was very easy. Their office is located in the building right behind Clyde's on the 6th floor. They give you a quote based on a percent of the market value and are prepared to write a check on the spot if a sale is agreed upon. The whole process was quick, efficient, and very professional. I would highly recommend if you are looking to sell items. Their main office is in Baltimore but this location was super convenient!

Fantastic experience! I worked with them to create a custom engagement ring utilizing a sapphire I…read moresourced myself. They were very friendly, informative, and when the extra mile to find the perfect bullet cut diamonds for the sides. Will be going back for our wedding bands!