Everyone is very professional, courteous and helpful. Dr Jimmy Verardi listened to all I needed to share and was very personable and knowledgeable. I would recommend him in a heartbeat! Brianna at the front desk, Corey the med tech and Corinne the nurse tech were all very kind and supportive. All questions were answered in a professional manner. The Kayal Group is well worth the time you need!! Other appointments were made quickly and with the utmost respect for my needs. Excellent choice!! read more

Very disappointed with the service at Paramus Kyle Orthopedic. I specifically scheduled an appointment to see the doctor, but instead I was seen by a physician assistant without being properly informed ahead of time. The wait time was also very long, and overall the experience felt unorganized and unprofessional. Patients should be clearly told who they will actually be seeing before the appointment. I expected better communication and service. read more

As a lifelong "athlete," I've consistently found myself in and out of doctors' offices and physical therapy clinics for minor injuries and concerns. In my experience, I've never dealt with a practice as incompetent--and potentially fraudulent--as this one. The adage "never attribute to malice what can be explained by stupidity" certainly applies here, so take this anecdote with a grain of salt. I visited this practice for a second opinion regarding some persistent, minor tenderness in my foot. A previous doctor had likely diagnosed the issue correctly, but for the sake of crossing T's and dotting I's, I wanted to get x-rays and a second opinion. While the x-ray process was satisfactory, the consultation I received from the so-called doctor was laughable. He clearly had little--if any--understanding of endurance athletics and flip-flopped on diagnoses and remedies at least a dozen times in under 10 minutes. Perhaps he was going for a world record? In his incoherent bleating, he shifted from claiming I had a stress fracture (despite me running 75+ miles a week for several months on that foot), to walking it back with "never mind, you don't," to recommending an EKG, to postulating prescribing a nerve medication typically used by senior citizens (I'm nowhere near that age group). Finally, he came full circle and recommended an MRI to diagnose a stress fracture--even though he admitted I "probably" didn't have one. I made it clear to both the doctor and the staff that I had no intention of spending money on an MRI, yet they scheduled one for me anyway without my consent. The cherry on top of this insult sundae was the billing process. I paid for the x-rays during the visit, but was later charged again for both the x-rays and the consultation. I received multiple text messages, emails, and physical letters demanding payment, all reflecting the double charge. Attempts to pay online showed a ridiculous price, so I had to call the office several times to get it sorted out. After the first call, I was told they would contact me with the corrected bill. Three weeks went by with no follow-up--just more letters with the same inflated charges--so I had to call again. Thankfully, I wasn't ultimately double charged, but the experience left a bad taste in my mouth. Again, I can't say definitively that this is a fraudulent practice--malice, stupidity, and all that jazz--but I would still avoid this place like the plague based on my experience. read more

These guys are the worst. In my opinion its a disorganized surgical mill. If you would like to be treated like a number, and not a patient, this is the place to go. If you would like your surgery to be mishandled, incorrectly scheduled, you will ave come to the right place. If however, you would like to be treated carefully and personally, run ! read more

Fantastic customer service, very quick and thorough treatment. Beautiful office and staff. Highly recommend!

Beware of Excessive Charges and Hidden Costs While the medical care at Kayal was competent, the billing practices were outrageous and left me feeling completely taken advantage of. My daughter suffered a simple ankle sprain. We first visited a local urgent care where she received an X-ray, diagnosis, and ankle brace--all for a reasonable $200 total (with my $35 copay included). They suggested a follow-up with an orthopedist, so we chose Kayal. We brought the original X-rays and brace to the appointment. Despite having everything needed to assess her injury, Kayal insisted on repeating the X-rays and replacing the existing brace with one nearly identical to the original. Their diagnosis was exactly the same: a sprained ankle. The difference? The bill was over $1,600--including $140 for their brace and hundreds more for redundant imaging. Because of how they billed, they maxed out insurance reimbursement limits from two different companies, leaving me with an additional $165 balance for X-rays alone--on top of what insurance had already paid. In short, Kayal's prices were exorbitant, unjustified, and far beyond industry norms for the same services. The experience was a hard lesson in how some medical providers exploit billing systems at patients' expense. If you value transparency, fairness, and integrity in healthcare pricing, I strongly recommend looking elsewhere before choosing Kayal. read more

Very happy with my experience .Staff was professional and courteous. I was seen quickly and my concerns addressed. read more

If you are considering going to Kayal Orthopedic, please think twice and consider RUNNING FAST somewhere like HSS in Paramus instead. I wanted to share what i went through in the hope of preventing someone from going through what I did.I went to Kayal Orthopedic almost a year ago for lower back pain on the left side. I am a healthy, active 35 year old. I work out daily and take great care of myself.During my visit, the doctor immediately focused on my hip. After ordering an MRI, he told me I had a labral tear. I never once complained of hip pain, but I trusted his judgment when he said surgery was necessary. In April, I underwent surgery to repair my left labrum. As I started recovering, it became clear that the original pain I came in for did not improve and instead progressively got worse. By May, I was essentially useless and could do nothing but lay horizontal. It was 5 months of agony. I eventually went back to the doctor in tears, explaining that the surgery had done absolutely nothing for the pain I was experiencing. Only after surgery, and six months later, did he finally decide to evaluate my back. My back was the issue all along, the only thing that had ever been hurting me. Undergoing unnecessary surgery and months of pain could have been avoided if my concerns had been properly evaluated from the start. At that point, MRI showed slightly bulging discs. I was then referred to their pain management doctor, where I met with his PA for a consultation. the PA pointed out that the epidural they were planning to give me at L4 L5 likely would not help much and mentioned that my pain appeared to be coming from my SI joint. After researching SI joint pain on my own, which I had never even heard of before, everything finally clicked. The symptoms matched exactly what I had been describing from the very beginning. My experience with the pain DR. was just as disturbing. Patients were lined up in a hallway with no chairs and shuffled in and out for epidural injections with little explanation. It felt rushed, chaotic, and completely impersonal, like herding cattle. No sense of individualized care, not shockingly the injection did not help at all. The doctor was cold and dismissive and treated the entire process like an assembly line After everything I had already been through, this encounter was deeply unsettling. After all of this, I knew something still was not right. And honestly, the Kayal physical therapy was just as concerning. The clinic was completely overcrowded, WAY to many patients and only a handful of Dr's. Every time I went I had to explain my situation over again. There was no individualized attention, It felt chaotic and disorganized, more like crowd control then care. At that point, I decided to seek a second opinion at HSS and met with a spine specialist. Within one visit, he told me very clearly that he would never have operated on me if I had been his patient. It is important for me to be clear that I did in fact have a torn labrum. However, the pain that was truly debilitating and the pain that led me to seek care in the first place had nothing to do with that labral tear. He explained that I could have lived my life normally with that tear and never needed surgery. He explained everything thoroughly and recommended a series of injections. One of those injections was the same type I had previously received at Kayal Orthopedic, was successful at HSS, but not Kayal. I went through several types of in injections at HSS Dr Vyas and WALA, the pain was gone! I could live again. The difference in care was night and day. At HSS, I was given a gown, spoken to like a human being, seen on time, and treated with respect. i was on a proper operating table. The doctors took the time to explain what they were doing, followed up afterward, and made sure I was okay before I left. There was intention, communication, and accountability at every step. After months of pain, an unnecessary operation, and a prolonged recovery i was devastating. It confirmed what I had felt all along. My symptoms were misdiagnosed, my concerns were overlooked, and I underwent surgery that never should have happened. Throughout this entire experience, it became painfully clear that this place $ and volume over patient care. My insurance was billed hundreds of dollars for tests i never needed, followed by a try this try that process of elimination injections and procedures. It was to the point where I could even keep up with how many things they were injection or trying on me when all they had to do was MRI my lower back. There was no clear diagnosis and no cohesive plan, just constant referrals and procedures. Experiencing care at HSS made it painfully clear how lacking my prior treatment had been. I realized just how dismissive, disorganized, and impersonal my experience elsewhere was. No one should have to go through months of pain, unnecessary procedures, and confusion just to finally receive thoughtful, coordinated care. read more

I had a complete tear of one ligament in my inner ankle and another on my outter ankle. My experience with Dr. Pope was fine however my PT, Luis has been nothing short of amazing. I just stopped PT this month, so I was seeing him for over 4 months. He is very professional. hears your concerns, and really has a good knowledge base. if anyone needs a PT he is your guy! Thanks for all your help! read more

I would have to say that my experience with kayal group has not been the best. The staff was always friendly but treatment process is moderate at best. Upon my initial visit, I met with the doctor on staff who, after taking X-rays recommended some rounds of pt and chiropractic care. If my symptoms did not improve a MRI would more than likely be the best route. My second visit with the doctor was not a meeting, just a check in accompanied by a 75 dollar co pay and a quick overview by a nurse who asked me how I was feeling and that I should get a mri. This in my opinion could have been taken care of over the phone. After getting an MRI a 3rd doctors visit was booked. I was shown in and told that I needed to get an additional round of xrays, which led me to believe that there was no finding from my mri (unfortunately there was). After completing the x ray I met with a pa/nurse who was very nice and professional. She detailed my diagnosis and went over some suggested next steps. Although this was appreciated, I would have more than welcomed a brief visit from the doctor so he could further address my diagnosis. Although I much appreciated the friendliness of all the service associates at Kayal, from a true medical perspective my experience felt I was just receiving shallow advise read more

I cannot speak highly enough of the outstanding care I received at the Paramus, NJ office . From the moment I walked into the office, I felt confident that I was in capable hands. They are not only incredibly knowledgeable and experienced in their field, but also genuinely compassionate, taking the time to explain every step of my son's diagnosis and treatment in a way that was easy to understand. I am also extremely grateful for Robert Lyon for his help and assistance with getting me an appointment quickly. read more

They really care about you getting back to doing what you love to do. Doctors and their assistants are professional and kind. Highly recommend Kayal! read more

Please note that I do not typically write reviews, but I feel it is important to make others aware of this practice. I visited Kayal for consultation regarding hip pain, and the doctor referred me to their in-house therapy and chiropractic services, which only worsened my condition. After undergoing extensive imaging (x-ray, CT scan, MRI), at Kayal Imaging, I was informed that surgery was necessary and that it be performed at their own operating facility. The doctor was insistent, and I felt pressured to agree to the surgery, when I inquired about the cost, I was told that estimates would only be provided once the surgery was scheduled. I felt their eagerness to proceed with surgery was concerning, so I stopped visiting them. Unfortunately, my pain worsened this year. A friend recommended a doctor in Ridgewood, and though it took me a few weeks to get an appointment, I decided to go. I brought some of my medical records from Kayal, and after taking one x-ray, the new doctor concluded that Kayal's diagnosis was incorrect. He explained that my pain did not align with findings. He prescribed medication, and within two weeks my pain was almost gone. The doctor requested all imaging records from Kayal but obtaining them has been challenging. I urge everyone to thoroughly research their healthcare providers, seek a second opinion, and be cautious of facilities like Kayal, which appear to operate more like a business than a medical practice. Their extensive advertising is also telling. read more

Outstanding! Imagine having an appointment and getting seen at that time. Imagine being greeted by smiling faces when you enter their offices. Imagine getting an appointment on Christmas Eve. Imagine no more. Top rated. Great people. Highly recommended. read more

Stay away. Stay far away. Kayal's goal is simple: to make as much money as possible off of each patient. This is evidenced by Dr. Kayal's signed and reserved parking space in the back. Depending on when you come you will likely see either a Bentley or a Ferrari parked there. They will recommend therapies, treatments and surgeries you do not need. They will make you see multiple doctors you do not need to see and your care will be coordinated by a PA who has no idea what he is doing and has the bedside manner of a rabid raccoon. All of the receptionists and the people you speak with to make an appointment on the phone are rude and miserable. Recommend to your insurance company that they discontinue doing business with them. They are a prime example of the poor state of greedily run health care in the US. read more

After some miscommunication in my last visit, I can update and say this place is top notch. My last visit left me a bit upset because I was in a lot of pain and didint feel that I got the best diagnosis and action plan. Dr. Sood called me himself to reassure me that the diagnosis the staff gave me was the correct one but he would go even further for me . He made it so that my MRI and follow up visit (with him personally) would be expedited as he understood I was in a lot of pain. He explained to me what the next steps would be and made me gain trust in the facility once more. He really cared about helping me, and as a patient you have to understand that dr knows best. Highly recommend and all in all, happy with the experience! read more

The staff and physical therapists at Kayal are absolutely amazing, helpful and kind. I highly recommend them to everyone

Appointment was at 10:30 and waited almost an hour to get in. My appointment was with an orthopedist to get knee injections but when I got into the room they said a physician assistant was going to do it. No way. Got the medication I paid for and left. Going to a different orthopedic group. read more

This company works well with VA & Veterans of New Jersey. When we ask to go to outside Orthopedic or chiropractor we recommend this one KAYAL read more

Kayal Orthopaedic Center - This is my favorite place to come to for removal of pain and stress - Orthopedists Near Me - Paramus, New Jersey

Dr. Kayal and his entire staff are great. They're extremely accommodating and the several office locations means you can almost always get an appointment close to home. I have used the Stony Point office for appointments and physical therapy and have never had a bad experience. My daughter was injured at college and Rob made sure she was able to be seen in the short window she had to come home. Appointment and MRI done and not a class missed. Dr. Kayal followed up with a virtual visit and carefully explained everything to my daughter leaving her with an understanding of everything she needed to do. Can't recommend them enough. read more

3 months lead time to see Dr.Rajesh K. Pandey, MD.I actually accepted the September appointment until I look another Dr..Today I got a call to reschedule that September appointment which I did , then I got a call to reschedule again about 4 hours later, if I couldn't take a 2:30 appointment ( I work in another state) then the appointment will have to be in October. Yeah, No thanks. I'll go to someone else! read more

I took my son today to the Paramus office. We had a great experience from the moment we got in the door. Everyone was helpful and friendly. Very thorough and knowledgeable. He had an X-ray ended it up he had a broken wrist. We left there with everything we needed for his care plan and we both feel he got the best care. We highly recommend! Our PA-C was amazing! read more

Unprecedented high level of medical care. The doctors take the time to listen attentively to you, answer all your questions and then explain the diagnosis and develop a treatment plan. They treat you like a family member not just another patient. Every staff member I met with was professional, positive, caring and looking to sincerely help you. This is the type of medical care that other doctor offices should strive for. Can't say enough positive things about this office and highly recommend read more

I have been a long time patient at Kayal Ortho (going on 10 years). I primarily see Dr. Sood, who is excellent, but I've seen a handful of doctors throughout the years. Always pleased with the service provided and how quickly I can be seen. I also appreciate being able to have my MRI and x-rays done in office without going to another location. read more

Dr Kayal's staff welcomes all patients with open arms. The patient services are above and beyond. Highly recommended this office for all your orthopedic needs. read more

The quality of care I have received is phenomenal! I would absolutely recommend Dr. Robert Kayal's practice. His PA's are wonderful and the administration staff is exceptional with your my type of care. Thanks, Lisette read more

Office is beautiful. The staff was friendly and informative. Rob, the physician assistant took time to make sure I was fully understanding what was being explained. They use terms and examples that were easy to follow! Very happy with coming here read more

Dr. Kayal and his staff are caring and professional. I have been a patient of Dr. Kayal since February of 2023. At every visit Dr. Kayal and his entire staff are were caring and professional. After my initial visit they quickly scheduled the MRI of my shoulder at their facility followed by Physical Therapy and then Surgery. At my Pre-Op Visit Dr. Kayal took the time to thoroughly go over the MRI and explain the procedure. Dr. Kayal did a magnificent job on my shoulder and I gained full range of motion and strength sooner than expected. I highly recommend Dr. Kayal and hi staff at Kayal Orthopaedics !!!! read more

if you like making an APPOINTMENT (keyword) and then waiting an hour and a half to see a doctor, then come here. it's happened to me at multiple locations. read more

Great service and care. Best of the best! Will continue to go here for any of my kids needs.

We could not say enough great things about the Kayal center. Robert Lyon, Dr Kayal and the entire staff treated my son so incredible. Everyone was so warm and welcoming, they explained absolutely everything in detail to us. They took their time and were so kind and caring to us. I have never had such a great experience when it comes to doctor's offices. This place is TOP NOTCH!! read more

This place should be called GREED. They diagnosed me with stress fracture, told me to go home and go easy on my leg. They charged my insurance almost 13.000$ and my portion should be 3000$. Fraud alert. read more

Kayal Orthopaedic Center - Orthopedists Near Me - Paramus, New Jersey

Was referred there by my primary care person. I have a history of disc issues, scoliosis, and tears in my hip. I wanted a new opinion from a surgeon. My appointment was with a surgeon, Dr. Sood. I waited 45 minutes. When I finally got into an exam room, a young man came in and introduced himself as a PA. He seemed very rushed. Sped through my initial exam, spoke way to fast. Lacked patience. I think it's extremely deceptive to book an appt with a new patient with a surgeon and not visit with that surgeon. He was on the premises and saw the patient before me. Not returning. read more

Doctor Kayal saved my life. Not dramatically like a heart transplant but he restored my ability to walk without pain. I HAD BOTH KNEES AND BOTH HIPS REPLACED. Ostio ate away ALL my cartilage. It was severe bone on bone pain in ALL 4 joints. As a clinical chemist I know the human body fairly well. Dr. Kayal "partnered" with me to guide me through the whole process. We referred to my Xrays and I understood all that was involved. The whole process took about two years to completion. That was 15 years ago. My legs are straight and pain free. My hips are pain free as well. Stryker implants all around. I would have liked to be awake for these surgeries but maybe not. They are VERY complex and involved and require a HIGHLY skilled physician even with the laser guided instruments that assist the doctors today. Stryker calls it a navigator. Every year the technology advances, and Dr. Kayal, not only invented several instruments to make the replacements more precise, but his keen intuitive knowledge and attention to detail, will ensure success. I can HIGHLY recommend his services! read more

The staff at Kayal was able to get me in quickly and took great care of me after I broke my foot on the job yesterday. The staff was polite and accommodating and the PA Erin was very thorough. I'm glad that a coworker recommended them. read more

Staff is nice but you don't get seen on time. And it's inconvenient when you make your appointments on your lunch break because they aren't open before you have to go to work or after. My appointment was at 230 and it's not 3pm and I'm still sitting in the lobby waiting to be taken to a room. I'm considering switching to a different orthopedic doctor because having to deal with this for every appointment is ridiculous. I also received a bill for $925 for my initial appointment with them. It's been over a month and for some reason my car insurance company was never sent the bill. read more

Dr. Sood is absolutely the best. Had a total shoulder replacement in late December 2022. He did a fantastic job. By mid February, almost back to normal. Dr. Sood was my second opinion. Went to another orthopedic surgeon prior to meeting Dr. Sood, and he told me I needed a reverse shoulder replacement, a very invasive procedure. This was after an MRI, cat scan and xrays. This guy was completely wrong. Met with Dr, Sood from Kayal and he told me a reverse was NOT what I needed, and he was absolutely correct. Always get a second opinion. But, if you see Dr. Sood first, a second opinion is probably not needed. read more

I had problems with the billing. They took one of my Doctor visits and applied it to the rehab. They charged me for atleast 2 follow up visits, even though I had the surgery within 90 days. Then after I thought I paid everything in full the got me for another $ 30. Copay. I had problems with running out of meds after the surgery. It took several days to get refills. The pain was tremendous!!!! They always had an excuse and I let them know a couple of days before I ran out!! After the surgery I only saw the Dr 1 time, all other visits were with the assistant who I blame for not getting my meds refilled quick enough. It has been over 4 months since the shoulder surgery and I don't notice much difference between before and now. But the pain after the surgery was Terrible! I hope it will still get better over time. Although the physical therapy was a good treatment. I recommend you go somewhere else or have some help you with them so they office doesn't make mistakes and take advantage of you like they did me. Dr Pope was the surgeon his assistant is Rachel. The billing department was Jennifer.I Never met Dr Kayal but I think his office should be investigated, especially in my case with the billing. What a racket! I changed my mind about leaving this review especially after the snuck the other 30. Dollar copay. read more

Elvin And his staff have gone way out of their way to care for my wife and I and there aren't enough words to show our gratitude. Wonderful staff at the front desk, the therapist, assistants and Doctors throughout the whole facility. Thank you thank you thank you! read more

Dr. Greenberg and his team have been incredible. Extremely professional and incredibly sweet, the perfect balance you want in your health care. The office and equipment is very up to date. I felt like I was getting the best possible care. My appointments were quick, painless, precise and thorough. They took their time with me and made sure I understood everything. Really one of the best medical experiences I've had. read more