Kayti nails used to be very good when they first opened, they still have all the same employees so I don't understand what happened, but they went very downhill! I've tried to go a couple times back after I had a bad experience to see if they have changed but my toes are never shaped properly, I'll ask them to cut them down and they never listen to my requests. The painting is always off and I always leave unhappy with the results of my pedicures. read more

Just saw Ellen for my first pedicure here and she was awesome! Gentle, thorough, just a pleasure! I would recommend her to everyone in the Auburn area! I can't believe I've been shopping at TJ Maxx at least once a week and have never stopped in!! read more

Awful!! Used to love going here, the man Richard is TERRIBLE. hack job, my three year old can do better. 10/10 do not recommend especially if you get him. read more

This was a very nice nail salon! Im very satisfied with my nails and the girl that did my nails massaged my feet for like 15 minutes each! It was great! read more

Vanessa provided me with exceptional pedicure and gel x services, and I'm extremely satisfied. This will now be my place from now on.

The cost for a dip is $50.00, which is the standard costs of other nail salons. The man who was doing my nail said I needed 2 fake tips. I said I only wanted just one and he said that the other nail wouldn't be the same length as the other nails. I said it didn't matter. I then asked how much for 1 tip and he said $2.00. I was ok with that. He then proceeded to tell me that the total cost would be $50.00 for the dip, $10.00 for the removal of the polish and $2.00 for the tip. I said the salons I've gone to in the past, the removal of the polish was included in the cost of the dip. He then got angry and said "I won't charge you and that I can go back to the salon I usually go to any got up and said I had to wait because he was having someone else do my nails and literally stormed out the door and left. read more

My basic mani-pedi was $54 (7/23). It took a little longer then I wanted and I had to ask for some touch ups, but overall good. read more

Kayti Nails & Spa - Mani-Pedi - Nail Salons Near Me - Auburn, Massachusetts

DO NOT spend your hard earned money here!! I spent 2 hours here for a regular pedi--- no added services and a regular mani with clear polish(no color)we never got to because I could not take them anymore. My pedi was sloppy with cuticles that were left and painted over. YES they painted my skin! They spent time redoing my big toes and then when I sat for my mani they couldn't even master a basic filing job on super short nails. It got to the point where I said i can finish myself at home and left. Despite the horrible service and less than acceptable nail job I did leave her a full tip and voiced that I still do the right thing even though they DID NOT earn it. HORRIBLE DO NOT GO HERE. They are a joke. If I can give them less than 1 star I would read more

Bad...don't autoclave their equipment and very poor quality....gel nails on Sat....chipped today.... read more

Kayti Nails & Spa - Nail Salons Near Me - Auburn, Massachusetts

Love love love this spa!! Wish I wasn't just passing through. I had a full nail spa treatment. Only the best I have ever had. Daisy took her time to make my nails as beautiful as they have ever been. The salon is lonely , I am a nurse and very pleased by the high level of attention given to hygiene. The spa itself is very relaxing. Thank goodness no tv, everything from the drapes between the pedicure chairs to the sea green vassal sinks give off the vibe of relaxation end pampering. I highly recommend this spa!! read more

Kayti Nails & Spa - Nail Salons Near Me - Auburn, Massachusetts

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I would give even less than 1 star if I could! I went for a mani pedi 2 weeks ago. I specifically said 4 times or more that I did not want the gel. I only want a regular. Then she went out back to get the color & I noticed it was a white cap like all the gel polish. I again said I didn't want gel. She said it wasn't. Then she had me put my hands under the light & again I said not gel. She said" no that's just the way we do it here". so guess what. It is gel polish.. ugh just straight up lied. read more

I came here after getting a horrible full set at a different nail salon ...... my nails looked like someone had pasted marshmallows on tip of my fingers entirely the wrong shape and super thick ...... when I tell you the gentleman in the third chair saved my nails I'm not kidding ....... he shaped them beautifully and got them to look nice ..... The place was clean and the staff was great ...... will definitely recommend read more

Kayti Nails & Spa - Thin and even - Nail Salons Near Me - Auburn, Massachusetts

This was my first and likely my last visit. The customer service was not an issue, however the service itself was not up to par. I was initially getting a spa pedicure and a manicure with gel polish. My pedicure was rushed and the black sock residue and lotion was still in my toe crevice. Based on the pedicure job, I elected to pay and hurry up n go. This picture is one day later. read more

Kayti Nails & Spa - Went in 3/24 and today is 3/25...could have done this job at home #moneywasted#wouldntrecommend - Nail Salons Near Me - Auburn, Massachusetts

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I go to get my nails done every other week.i always get excellent service and the salon is alway very clean . All the staff is very friendly I personally always see vanessa when i go to get my nails done .I cant ever imagine going anywhere else. read more

I got a pedicure here it coast me 30 for a regular pedicure. I only got basically a polish change. worst service me and my friends came in and thought we would get done at the same time but my friend finished before I even started. go somewhere eles this is a waste of money. HORRIBLE. read more

They do a great job every time I've had a manicure or pedicure there. The nail technicians are so nice, she even took my shoes off for me because my nails were soaking in polish remover. I went somewhere else and my dip powder manicure chipped on several nails in the first week. She fixed them and they look a thousand times better than my manicure from elsewhere looked. Plus they have neon dip powders! I went with neon pink. read more

I went in the other day for a pedicure and it looked like the place is getting nicely redone! Service was great and staff was very welcoming. The price is a lot cheaper compared to other salons in the area. I definitely will be coming back in the future read more

I moved to Auburn 2 months ago and this was the third nail salon I tried. The first one was crazy busy, second one, not busy at all. So, I tried Kayti today and I loved it. Mai took care of me and was excellent and friendly. I will be going back there from now on. So happy with my pedicure. read more

I loved this place and had fun! The man who did my nails was funny and kept complimenting me on my "cute little baby toes/fingers" in a sing-songs voice LOL They were pretty pushy on what I should get-- I was still undecided when I went in with my friend and thought of a 4th of July theme. He convinced me into doing a French mani pedi because I had nice long natural nails. Was he looking for the extra buck? Maybe, but I'm glad I listened to him because it came out great. It had been a while since I had a French manicure done anyways. The other workers were friendly too, they conversed with their customers and cracked jokes. At one point, the man held my leg in both of his hands whilst doing my pedicure and said "smooooooth...do you do sports?" To which I responded "Uh, well I chase after kids all day!" LOL (I work with Autism, trauma, and behavior students). It took more than two weeks for my gel French manicure to bust! I still have the pedicure in nearly perfect tact and this was done before July 4th, mind you. read more

Kayti Nails & Spa - Still in tact since before July 4th, it is now July 26, 2016! - Nail Salons Near Me - Auburn, Massachusetts

I have now gone to Kayti nails for my last 3 fills and I'm very pleased. My nails are consistently done well and I like that they'll add tip on to the credit card. Small thing -- but since I don't always have cash on me -- it's a timesaver. Also, it's only $5 to get a toe nail polish change! That's incredible and they do such a great job :) Also, for being in a strip mall -- this place is really well decorated. The coloring and large graphic pieces actually add a "spa" feel. That's quite the feat for their location! read more

Very Upset with this place. This is my 2nd time. The first time I spent $45.00 to get the "spa" pedicure. Well normally it's 37.00 for the same thing other salons. I went in today just wanting the Pedicure, not spa. Well she insisted I get my caulous removed so she say another 5 doller. I said fine, but then she skipped the message on my legs never doing a scrub which you ALWAYS get at other places. She said that's extra. Then gave me this bull crap spheel about how they are doing it wrong and it doesn't work. Blah blah blah. Well guess what lady! I will NEVER reccomend this palce or go back about. Not worth the 30 bucks! I love going to creative nails and spa in shrewsbury, greendale mall, and westboro. It's very far from my house, but you get what you pay for and those places are 10x better! read more

Let me first start off by saying that I'm a licensed cosmetologist, so I know what the state regulations on sanitation are, and this place was not sanitary at all. The guy who did my nails didn't really clean them other than a quick buff and wipe of polish remover, didn't put anything down on the table before he started and the file/buffer block was clearly already used! To make matters worse, he ripped my skin with that file, left a lump of polish, and didn't shape all my nails the way I asked. They didn't even offer a discount when he injured me! Will not be returning. read more

Kayti Nails & Spa - Cut skin from manicure. He put something to stop the bleeding, but it still hurts and feels swollen. - Nail Salons Near Me - Auburn, Massachusetts

Very bad service ! Wouldn't have my nails done there. I watch the hygiene on cleaning after a customer had a pedicure NOT CLEAN!! Could use a lesson is manners and polite. read more

this place SUCKS! honestly the worst nail place you could ever go to. DO NOT GO THERE. the seats are leather and peeling. the guy cut my toes and put nail polish remover on the cut when there wasn't even nail polish on my toenail. then i went to get gel powder dip and i was waiting for 20 minutes before even being talked to. the guy came up to me and said to give him a few minutes to "go to the bathroom" but came back smelling like cigarette smoke & was hitting on one of the girls getting a pedicure. i asked for coffin shaped nails and they gave me a rounded square. the color on the sample was a blue and when he dipped my nail in the powder it was an ugly clear green. the total of my fingernails alone was $60 and they're already peeling off (not complaining because they're ugly) i would never go here again. read more

Kayti Nails & Spa - Nail Salons Near Me - Auburn, Massachusetts

This was my first time coming here and my last. I had a mani-pedi and while I was getting my pedicure, my toe was cut with an instrument and my toe was stepped on while it was still wet. Also, there was a $10 fee to fix a mistake. read more

Kayti Nails & Spa - Cut my cuticle and my nails faded after two days. Not impressed. - Nail Salons Near Me - Auburn, Massachusetts

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Sloppily had gel nail polish put on here for $38. The top coat is literally stuck to the edges of my skin. Not sure how this will hold up since gel nail polish is supposed to last atleast a week or two. They try to charge you extra for things you clearly didn't ask for. My friend came with me asking for a pink and white acrylic full set and they insisted on the gel set which is about $55 because it will look shinier. Overall a sloppy over priced and pushy place. read more

Please zoom in on this photo. Not only did my male nail tech try to use a DIRTY tool on me before I noticed, he also sent me out with smudged nails. This manicure is 4 hours old and looks atrocious. This place is over priced with a small polish selection, I should've left once I noticed the dirty cuticle pusher. Waste of money and time!! read more

Kayti Nails & Spa - Terrible - Nail Salons Near Me - Auburn, Massachusetts

Immaculate and friendly. I wouldn't go anywhere else. Best salon in Auburn! Vanessa is the best nail tech around!

I arrived at 6:37pm for a fill and she refused me. They we're suppose to be open til 8pm. Fill takes about an hour...should have had plenty of time. The place was empty and three workers....I think they were empty for a reason poor service. read more

I was a bit skeptical going in after reading the reviews but I was staying across the street at the Fairfield a few weeks ago and in desperate need of a pedicure. I walked in, was greeted courteously, and was in a chair in about 5 minutes. The pedicure was excellent, very well done. Lisa was attentive, asked me my preferences from cutting my nails to filing and how strong I wanted the color to be. I was impressed, she was thoroughly professional and was very careful. I would certainly return when I'm in the area again. I'm from Los Angeles and have two favorite local salons and Kayti Nails was certainly on par with both of them. I believe my pedicurist name is Lisa, I recommend her. read more

Don't go here! If I could post a picture of my nails you would say "she's right, waste of time I will find another place". Too expensive $14 for manicure and $6 to remove gel manicure. $25 for the quickest pedicure you'll ever have in your life!! Great if your in a rush but then adjust the price. You will be out of that chair in less than 25 minutes!! I take my mom to this nail salon in Whitney feild in Leominster ma and so far that's the best place. But I can't go to Leominster every week. Auburn mall so far is still average BUT better then this place! This is my second visit. I took my daughter here and it was $93. 2 pedicures and a gel manicure. 25+25+43. . Totally not worth going here ! read more

I live so close to this salon that I keep making the same mistake and going out of convenience. It's a 50/50 shot to get a quality job done on ties or frets 3 1/2 weeks ago I got a great manicure. Last week got pretty close to the worst manicure I've ever had. Barely trimmed cuticles and wouldn't cut my nails as short as I wanted stating that they are so strong. How does that prevent you from cutting them short? He didn't even put lotion on my hands! No joke ladies... No arm or hand rub or anything. I joke/Asked and he didn't acknowledge me. I tried to tell him the corners were too sharp as I have a small child I don't want to scratch and even scratched the top of his hand lightly to demonstrate but he ignored it. Several of the nails were filed uneven but he told me they wear down after time. What!? I'm finally done with them. read more

I went in about an hour before closing for a full acrylic set and gel manicure. I then asked if they would have time to do a pedicure. They were so awesome and stayed nearly 30 minutes after closing to be sure i got all the services I wanted. The actual location is pretty rundown. The pedicure chairs are peeling, the floors are dirty and cracked, and the selection of colors is underwhelming. The pedicure was okay, not the best, not the worst. I paid the additional $5 for callus removal and was unimpressed with this service, especially for the up charge. The person doing my manicure said he would find the matching color for my toes and my gel manicure, he did not. My manicure was rushed since I arrived so close to closing. I would rather have just come back the next day but was told they could get it done. In 30 minutes the tech applied a full set and gel polish, which is a lot to get done in 30 minutes. Lack of attention to detail. They did not do my cuticles, the nail shape/length is not the same on both hands. At the end when I went to go pay with my card, i was told they do not accept card tip. I apologized for not having cash and was told to go to the store next door to get cash back so I can tip. This made me feel uncomfortable. Usually when I don't have cash, I'm just told it's okay. Overall the experience was just okay, nothing special. The services total were $75 (plus $10 tip)- not worth it for Okay service. read more

Kayti Nails & Spa - I specifically asked him to clean the leftover polish around my cuticles and he did not. The nails shape are not even to the other hand - Nail Salons Near Me - Auburn, Massachusetts

I got a pedicure here, the next day my toe was infected! I had to go to the doctor's and they had to remove a quarter of my nail to stop the infection. Now I'm in a lot of pain and the doctor's say it will take 6 months to a year for my nail to grow back. Obviously they don't clean their equipment very well. Save yourself this pain and go somewhere else. read more

Kayti Nails & Spa - This is what happened to my toe after a pedicure from Kayti's nail did them. I had to be treated by a podiatrist! - Nail Salons Near Me - Auburn, Massachusetts

save your $. I get my nails done every 2 wks, so I know what should be done to get a proper job done. This is my 4th time there and i have overlooked plenty. Anyway, 4 days ago, I got my nails done with their new product, cats eye gel polish, and the girl who did it, didn't know what she was doing and upon leaving I realized they looked cracked in spots. Sure enough, 3 cracked and one tip broke, so I went back today and even though he wasn't busy, he said come back at 4pm. Ill fix it myself. I arrived on time and 2 walk ins came and he took them and said come back Tu or Wed. He had NO INTENTION of fixing them. The place is run down, chairs have fake leather peeled off . and they RUSH to get you out of there. GO SOMEPLACE ELSE. Oh, and they overcharge and even charge you to take polish off of reg nails even when there was none to begin with. BUYER BEWARE !! read more

On my 3rd visit, called ahead and requested the woman I had seen the previous times only to get the man who runs the place . Not a great job on French pedi but returned a fourth time and again made the same request but at least told she was on vacation and had other good women who work there. Got yet another man who, half way thru, needed assistance from the other man who said "looks beautiful". Clearly a newbie! Messed up completely ! When I complained the man said It was my nail and I needed vitamins! It was clearly a glob of polish! I was forced to pay and when under dryer, another wonderful woman named Kim saw my displeasure, put me back in the chair, removed everything the other man did and re-did my pedi. Over 2 hours later, and her teaching the man who did the first disaster, I left with a very decent pedi. I was not offered a refund , apology, or next visit free, by the owner, manager guy. Will NOT return! Too bad because Kim was amazing! read more

Had my nails done there last week .. I had two weddings in back-to-back weekends so I figured a nice gel french manicure would last AT LEAST the two weeks. I had a man - maybe in his 40s.... he completely rushed my manicure (they were busy.. but c'mon).. cut my cuticles too far back on one finger and made me bleed.. he rushed so bad the gel polish is SOOO THIN it's literally already peeling off of my nails and it's been 6 days.. ridiculous. for 35 freakin' bucks. The nail endings are not even, and are not straight. He didn't even take the time to clean up the extra stuff that gets caught underneath the end of your nails after filing. No massage with the manicure.. a little lotion and he had me out the door. Then, when he told me I owed him 35 for my crappy manicure.. I asked him if I could add tip to my c.c (despite the crappy rushed manicure I was still going to give him a tip..)... and he told me they only do cash tip... I had $5.00 on me .. so I said I was sorry that was all I had in cash.. but thank you.. to which he told me "ATM right next door" I almost laughed out loud. Never going back... in a nutshell: 1.) rushed 2.) made me bleed 3.) un-even/crooked nail endings 4.) told me to go to an ATM to get cash for tip 5.) 6 days gel polish already peeling off read more

I just happened to give this place a try last Wednesday since it was on my way home. I had a gentleman do my nails and he did a very sloppy job. The gel appeared to be a no-name (def not OPI) and is not very thick at all - Its Tuesday of the following week and I have broke 2 nails. This place was $5.00 more expensive than what I am used to paying and no hand or arm massage. Who doesnt give a massage with a manicure but charges more than most salons? This place! I wont be back thats for sure! read more

This used to be my favorite nail salon...until today .Knowing fridays are normally busy days i tried to call to make an appointment ..the phone was off the hook for over an hour. I decided to just take a ride to see if they could take off the gel polish that they put on less than a week ago! I had plenty of time to wait and did I ever! I was taken in and had my nails wrapped in remover for a little over 30 min while my nail lady took off to do a pedi for someone that came in after me! She didnt want my business clearly! So rude! read more

I made an appointment to have a pedicure and manicure done. When I arrived I was asked if I would like to try a different type of manicure. I was told it would last 3 weeks or more and would cost an additinal fee. I decided to give it a try. After the job was completed I was told that it would last 2-3 weeks depending on the person. I was also told not to remove the gel myself as it would ruin my nails. Well, the manicure only lasted less than 2 weeks. My nails started to chip and one of the them actually started to peel. I went into the shop and told the person that had done my nails that I had this problem and wanted the gel removed. She did remove the gel but then charged me $10.00 for that service. When I said that I was not happy with this because I was told it would last 3 weeks she said in some cases it could be from 1-2 weeks. When I said that is not what I was told she said I would have to speak to a manager. I then left the shop never to return. Also, I paid an additional amount for the pedicure and I have gotten the same type of pedicure done at other locations as part of their normal job. I paid almost $100.00 for both the manicure and pedicure and do not feel that it was worth even half of that. I do not recommend having anything done here. read more