Had an appointment at 12:30am for half a removal on one window and tint around the whole car expect…read morefront. Dropped my car off , 3 hours later around 3 I call for an update because i never received a call or text and the lady says she will check and call me back. 10 min goes by and she calls back saying it will be another 3 more hours because they are struggling to do a removal and it will be ready by 6. They call around 5:35 saying to come at 6 it is almost ready. I get there around 5:53 and walk into the lobby and the guy says i can go check it out as they are finishing it up so i go and wait another 10 min. They pull the car out and say its all ready to go and I ask what the reason was for adding an additional 3 hours when the lady from the beginning said it wouldn't take no longer than 2.5 hours. The guy doesn't understand my question so he called another guy over and the guy stated because they kept cutting out the wrong pieces and had to redo it all over again and again. So then i was going to ask for a little discount for the inconvenience. As i started to speak the guy walked away from me to go talk to his buddy then came back a couple seconds later saying 'so did you send the money' . What a big inconvenience and service was not as good as expected. Tint was pretty nice but service + fee + timing was not it. After talking to the owner of the company about the situation that happen everything was cleared i was reassured better communication and everything will be worked out. I really appreciate the call from the owner

Ozzy is amazing. Great service. Amazing pricing. Called in an hour before closing and they fit me…read morein. Couldn't be more happier with the with the service. These guys are the real deal. Will come back here with all my windshield needs.

I've been using this company for years I met the owner at the Victirville chamber of commerce and…read moresoon after got a crack in my windshield, I went into the waiting room and was about to start doing some paperwork to catch up and they had me out of there so fast I was surprised, quality service, great communication, and awesome prices I would highly recommend them over any of the chains.

Excellent customer service. I went to the shop to get a windshield replacement for my Dodge…read moreDurango. They didn't take very long, and I got it at a great price, way cheaper than other places in the high desert. Highly recommend.

Best place for replacing auto glass. So happy with the their work. Changes my windshield and…read morepassenger window and the job was excellant!

Did a great job, very professional, and very good rate. I wouldve taken it into the shop if the…read morefront windshield damage was more stable. Called 1 after they closed but someone still picked up my call and I was able to schedule a mobile appt for the next afternoon. They offer life time guarantee on work (air leaks, installation problems, compression cracks). 5 stars Tip- best to call for quicker service and response. Pay cash for best rate. Will be charged a fee to use Credit card.

Fast responses and friendly customer service and gave me the information I needed for my carread more

Omar was fantastic! Super responsive on text and calls. Showed up during his appointment window. So…read morenice that he comes to you, no need to drop off your car when you already have a cracked windshield. He called to let me know he'd be running a bit behind. Showed up and immediately got to work. Was in and out in an hour. Everything looks great so far! Hopefully won't need another windshield for many years to come. Highly recommend Omar and his team. And fantastic pricing!

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This is really the worse service. Even when they still owe…read moreme money they never come back. I've been sending messages to them asking about what happened. They just see your messages but never answer.

Ulises is absolutely the best. He was wonderful with communication, time management, and extremely…read moreinformational. Even the price was great. Definitely would recommend anyone that needs auto glass repair to use him.

Ulises was fantastic. He came to the house and replaced the windshield and window / regulator of…read moreour rear passenger door. He was so very helpful, friendly, and best of all...educational. I now know that I should be using my windows more often, so the gears and mechanisms don't wear out by sitting idly by. His work was perfect. Just like brand new. And his pricing was great. I don't know why anyone would ever go to a shop to get their windows replaced when you can have Ulises come over to your place. I give him the highest recommendation. 5 star +++

I had a very disappointing experience with this business. He installed a glass window that turned…read moreout to be defective and left my window leaking. When I reached out for help, he seemed upset that I was trying to get a resolution and completely stopped responding shortly after and made no effort to fix the issue. I paid for a proper job, but instead, I was left with a faulty window and no follow-up. I cannot recommend him based on what happened to me. Look elsewhere for glass installation.

Do not pay him til the job is done..he put glass in my 66 el camino and it had a clip sticking out…read morefrom the rear glass trim he said I needed to buy 10 more clips then he could fix it..I bought the clips now he will not return my calls..he also chipped the paint around the windshield installing the trim..

If you wish to talk to a human, you have to go in. The End! So, if you have a question,you get a…read morebot. If you want to contact customer service,you get a bot. To be fair, it is all of the SAFELITE AUTOGLASS places. No human contact. Safelite used to be such a great company, not anymore.

Didn't even bother trying any further than a phone call for a quote. I got as far as their…read moreautomated answering service and hung up. If you can't take a phone call you can't repair my windshield correctly.