I have used Chic's several times for different events. I'll start by saying that if I could give…read moremore than 5 stars I would. They are always on time and the vehicles are always immaculately clean. Are drivers are always very professional and accommodating. Booking with Pat was a pleasure. I'll be booking with Chic's on my next event.

Amazing service. Was on time and very accommodating. Would highly recommend. Also, our driver for…read morethe evening was Joe and he was great!! We have used Chic's limo for the past two years and will continue to do so.

We used this service a couple times to go into Philadelphia, NJ Airports and to the Cruise Ship…read morePort in NY. The first time we asked them to take us to NY PORT the driver was not prepared at all. We drove through all FIVE boroughs if NY trying to find access to the PORT and finally arrived with only minutes to spare. We had left Philadelphia like 4 hours prior!!!! My family also used them to get to and from Newark airport when flying to IRELAND. The driver arrived to pick them up after flying ALL NIGHT and this fool went to the DOMESTIC terminal, waited an hour and then left!!!!! IRELAND PICKUP should have been at the INTERNATIONAL TERMINAL!!!!! So my family was LEFT STRANDED at NEWARK airport with NO WAY home to Philadelphia and this limousine service stated IT WAS NOT THEIR FAULT and would NOT reimburse the money paid!! This is UNPROFESSIONAL and UNCONSCIONABLE!!!!! Our family WILL NEVER use SECRETS LIMO again!! EVER. If we could give you NEGATIVE stars we would. Shame on you!!! DO NOT USE THIS SERVICE- USE CHICS Limousine- they are fabulous!! My next review....

I would suggest you find a different limousine service. Secrets used to be fabulous but they were…read moresold to Eagle a couple of years ago. We just used them for three airport trips (PHL) and all three times the interior of the cars were dirty. The first trip was for someone coming to see us at our home and he reported the car was dirty, with coffee spills down the door, dog hair and dog slobber on the window. We used the service a couple of days later and had the same driver/car (which prompted us to ask our guest about the condition of the car when it picked him up). We actually had to give the driver a lint roller because the dog hair in the backseat was so bad. Same coffee spill and dog slobber, plus the back of the driver's seat was coming off. Just unacceptable. We were picked up 5 days later by a different driver, and while the car was a bit cleaner, it wasn't up to what we expect from a $120 limousine service. I called the company after the second ride because our flight home was cancelled and I needed to reschedule the pickup to the next day. What I find really annoying is that, even though I reported the two problems, the car that picked us up wasn't much better. Plus there was no offer of any discount or adjustment for the filthy conditions we endured. I definitely won't be using this service again as they don't seem to care about the conditions of their cars. I normally wouldn't be this harsh in a Yelp review, but the fact they did nothing to address my concerns after the phone call is very frustrating.

Such a pleasant ride. Friendly staff clean bus and very accommodating to request. Will definitely…read moreuse their services in the future.

Driver was on-time, courteous, and safe. Great price for the ride. Reservation process was easy…read moreand they provided clear communication by email.

I could not recommend more. I got several quotes for a drop…read moreoff and pick up two weeks later. Express limo beat every quote, with tip included. Tomas arrived exactly on time, in a beautiful vehicle, helped with luggage, and was generally an excellent driver. Very professional. Would definitely use again.

Great service and rates consistently lower than their competitors . Pick up on time always and…read morereserve and get confirmation by email. Update Left my phone in the limo, they fedexed it to me later in the day!

I booked this sedan service for a "night on the town" and had a great experience…read more Our driver was Abe and he picked us up in Bryn Mawr and took us to the City. Abe was on time, courteous and kind and booking with the company was a breeze. I HIGHLY recommend this company if you're looking for a ride to the airport, a night on the town, have a wedding or prom.

By far the best car service I've used! My CEO comes in from Munich a few times a year and he wants…read moreto visit 5 to 7 customers per day when he comes to a town in my territory. He is extremely particular and wants perfection. I've had drivers from other services that wouldn't plan ahead, or wouldn't enter in all the stops in their GPS, or wouldn't check to make sure they had the right borough of Manhattan, or they weren't professional, etc. Drivers have caused unwanted stress to an already stressful day. This was not the case with here. Robert well exceeded our expectations! We had a 12 hour day of going to 7 different customers in the Philadelphia area and he made the day go seamlessly. As mentioned my CEO is very particular and he was growing frustrated that we didn't have time to stop and get him coffee and a Kind Bar between appointments. Robert went out during our meeting and came back with coffee and a box of Salted Carmel Kind Bars which he must have overheard my CEO say was his favorite. That immediately removed the tension in the car and allowed us to focus on the upcoming appointments. Robert did something so simple that was above and beyond what was required of him that day. I will always use Avalon from here forward and ask for Robert to be my driver. He cares about what he's doing and he cares about the client. Sincerely, Ben

The Kevin Smith group is super. I had visited their website hoping to get an idea of cost for a…read moretrip to the Philadelphia airport and was disappointed to have to fill out a form. It was quick and easy enough, but I'm just impatient. Well that opened the door to some very personalized service. Every detail of my trip was confirmed. Cost and billing with amounts and timing detailed since we also booked the return trip. For each leg of the trip. I got a 24 hour advance reminder with details of time and location. A text upon arrival at our home 15 minutes early erased any uneasiness about being late. Both drivers were so professional. I forgot the name of the first one, but George picked us up and was a gem. As soon as the plane landed I got a text that George from Kevin Smith was there to take us home. Followed by a picture of him holding a sign with my name. And just like that he was there as we arrived at the luggage carousel. Luggage was quickly retrieved and he led us to the lovely new Lincoln. One of the most comfortable cars with the smoothest ride. Vacations are so much better when there are no worries about getting to the airport and home again. Especially with this group. Everything, clean, polished and top notch.

I've used Kevin Smith Transportation Group for multiple (12+) real estate ride-along tours, and…read morethey've been rock solid every time. I literally just hand them the itinerary -- multiple stops, tight timelines, lots of moving parts -- and they execute flawlessly. Clean buses, professional service, punctual pickups, and zero stress on my end. That level of reliability matters when you're hosting dozens of investors and running a live, boots-on-the-ground experience. Special shoutout to Alex, our driver -- formerly with SEPTA -- absolute pro. Smooth driving, great attitude, knows the city inside and out, and always makes sure everyone feels taken care of. He's become our go-to. If you're running events, tours, or corporate transportation and need a team that just handles it, this is your company. Highly recommended.

Do not rent a bike, from this company! This company was scheduled for a 80th birthday celebration,…read moreNew York show and dinner 20 guests!!! The guest were mainly sophisticated women of a certain age! Well the party bus was to arrive before 11 to make the show in New York at 2pm, texted 10:40 to say vehicle was at a mechanic??? Then after several attempts to find out the owners plans to transport us he said he would get a charter bus and would arrive at 11:50! Never happened, then he was frustrated because we obviously weren't happy and cancelled our bus! We then had to drive 20 people in different Vehicles, toll, parking and arrived to show an hour late! This person should not be allowed to do business with anyone! No accountability, Not apologetic, didnt give a sh@t who he hurt. This is unacceptable, don't support people who don't deserve your business. He had No respect for people who wanted to support a black owned business,even when something said do different! Really sad! Do better!!!!!

Absolutely amazing, The bus was on time for all of my stops. The driver was very professional. The…read morebus was clean and nicely decorated. I can't say enough how much I recommend using this party bus. To top it off it was affordable and well worth it... The experience was awesome.