Don't go there, irresponsible thieves and lazy people, they kept me there for 6 days and charged me…read moretwice as much, 70 miles after leaving there the truck broke down again, I had to spend money to have it fixed and go back to them, when I went back they said they wouldn't get the part back and if I wanted to do it I would have to pay again, I spent 10,000 dollars with them and after all this I'm back at the KW dealership where they have to do everything again. Horrible place...............

Took my RV in for repair while in town for family emergency. The problem was not adequately…read moreaddressed and we overcharged for parts and labor. Emailed and called trying to resolve the problem only to be met with attitude and shouting. Piss poor customer service!!

Sold us a ladder truck. We waited over a month for it to be tested and where told everything passed…read morepump ladder and everything. From day one driving truck home tires blew, then at the same time waiting on the tires to be changed on the side of the road noticed cylinders leaking on ladder and jacks. Called dealer and told them about issue we were having, and they said Well you bought it. Never helped us at all. This company is taking junk fire trucks and putting band aids on them to get fire departments to buy them. There is no possible way that this truck passed ladder or pump test. These guys are very dishonest people, and all fire departments should be very careful when buying a truck from them.

From the owner: The Fire Truck People, we buy and sell new and used fire trucks.read more

I've never left a negative review for a company, but my experience with Mag Truck needs to be…read moreshared for the potential benefit for future buyers. Honestly, my experience with Cody and Zach was the single worst customer service I could ever fathom. If I could give them zero stars, I would. They were good at helping me find a vehicle to suit my needs, but after it was paid for, things fell off a cliff - a true sign of a company only seeking to make money and not caring for their customers. First off, I was lied to and told my truck would be delivered on a flatbed. Instead, it was driven over 3,000 miles and given to me with over $4,000 of needed fixes, which Mag Truck declined to pay for because it left them in "operable condition." Second, it was delivered in an absolutely filthy state with a driver who had no idea what was going on - and had to mess with the engine and the fuel line during the journey to even get the vehicle to me. Third, the company they hired to decorate the vehicle put one of my logos on in such a crooked fashion that it is a joke it even made it out of their garage - and they won't help me either. Initially I dealt with Cody, but after his communication vaporized, I moved on to Zach, the General Manager. Generally a GM does everything to make things right with a customer but this guy was an equal joke. Neither of them could return a phone call or email for multiple weeks at a time. Zach didn't even have the professionalism or constitution to put me in touch with the owner after I requested it. I run my own business and if I have an unhappy customer I do backflips to make it right. These guys couldn't have cared less - it was obvious they made the sale and that was all that counted. So if you want to be lied to during the buying process and risk buying a vehicle that gets delivered to you with thousands of dollars of damage, these are your guys. Here's a suggestion guys - take some damn pride in your job, stop using the Covid excuse, and give a damn about your customers. I'd highly recommend that anyone considering Mag Trucks look elsewhere to find an outfit that actually cares about the customers, doesn't lie to them, and delivers the product that they were actually sold. What a joke - these guys should be ashamed of themselves.

I bought truck a new truck or at least that's what I was told 80 miles and just like the previous…read morepeople said after deal was made they start to dodge calls and change there cell number my truck was a 2022 with 80 and it was at dealer at 240 miles for an engine replacement how can that be? They rolled back miles with a federal offense and sold as new I couldn't smog it nor register it I'm filing paperwork for legal actions don't buy from them look elsewhere

This dealership is brand new but has a lot of experience and knows what they are doing! I have…read moreworked with them and can say that their ethics are beyond reproach.

I wish there was a way to give a negative star. Bob is a fraud and no one should ever truck from…read morehim, he sold me a lemon truck, the rear seal is terrible, there is an air leak in the fuel system, and he wouldn't fix this nor accept the truck back, it is only 8 days since I picked up this truck.

i was buying truck here then i was go for drive test and checking truck guys said me everthing is…read moregood and truck ready to go but truck is not ready truck truck steering wheel is bent truck not rolling straight i was saying that can u fix this because u re saying me no issue and drew saying me no no no we can t fix that this is used truck and all truck tire is bad condition and all truck have scratch i was saying can u fix that he s saying me no later i m saying this truck not ready i don t want buying can u send me my down payment he s shouting me later okay i ll talking my manager then we ll send u in a week then i was leave here i was rolling 2000 mile ca to ks but guys is lier truck is not ready guys not paid my down They are scammers who swindled me out of my money nobody buying truck here trust me guys scammer

The entire process was excellent from start to finish. Ethan, Kelly, and Sarah all work so well…read moretogether to get things done. I highly recommend them to everyone.

Be prepare to spend weeks getting any repair done. Total clowns. You are better off calling a…read moremobile mechanic.

Professional expedient. Driver's lounge. Very accommodating. Came in for repairs in the middle of…read morethe night.