I bought a used street bike from here about a month ago and my sales associate Joe was awesome…read more I got it registered and ready to ride and then it died on me practicing in a parking lot. Frustrating sure, but the assistance from Chris the sales manager, Charles the service Advisor, and Mark the tow driver has been very helpful and relieving. I scheduled a tow for Thursday from my house to Dell's about a week ago. I called on the Thursday of the tow to verify service, im glad i did. There was a miscommunication on the date. David, who answered my call, mentioned that they had me down for Tuesday. He said "since they didnt hear from me" they just carried on with their business. No call on Tuesday from Dell's to verify the tow. This was disappointing to hear, i would have appreciated a courteousy call to check in on my service. Mark was a real hero today! He made it out just in time to grab my new-to-me bike and get it to the shop for a diagnostic. Thanks again Joe, Chris, Charles, and Mark for helping me out when i needed it! We're on the edge of spring and im excited to get back to riding!

Absolutely pathetic. Finance manager is an outright liar. Prep was never done. refused to comply…read morewith Mo law by cancelling service contracts. I wouldn't let the service dept. work on a tricycle. Absolutely never again. Kyle and M Spencer should be ashamed.

Honestly, I'm gonna be short and to the point with this one. Though my visit was for something…read moresuper small and all, I appreciate the service I received for my purpose stopping by! ^__^ I didn't know this O'Reilly's location was even here in Oak Grove! It was very convenient indeed!

This is a great store with great service. In the rare occasion the part is not in stock they…read moretypically will have it in the same day. All the parts men are top notch and willing to help.

Customer Service goes a long way in our book and we feel we have experienced Superior Customer…read moreService with First Choice Marine! We found the prices to be excellent, when researching a few items needed to get the boat ready for Spring splash. I'm obnoxiously thrifty and after loading up my online cart at 4 different retailers, item for item, First Choice was best price. Now, the customer service part: we did have to contact them several days after placing our order, as our order wasn't marked as shipped. Very quick, pleasant reply stating that 1 item was out of stock and order would ship when it was available. We asked that they ship the rest of order, which they obliged. Order was received 2 days later...In full! One item was black bottom paint and, unfortunately, the can lid had opened in the box, so we were greeted with a box full of paint, which, of course, ended up on our counters, floors, cabinets, hands, clothes, the cat and dog, etc... when we opened the box. Sigh. Emailed company to let them know and again, very prompt and pleasant reply, stating they would let us know when they could get a replacement out. Next day, they called (a nice touch over an email) to let us know a replacement would be sent out, with apologies and promises of better packing. So... Minus 1 star for forcing the customer to track down their order, rather than updating customer about shipping delay. No loss of stars for the spilled paint...crap happens and the flung black paint made our orange cat look like a tiger, which was cool for a second. But, full 4 stars for prices and superior customer service. If we hadn't received this level of service from Dan, this review would have gone in a different direction! We will definitely continue shopping with them and pass on their website info to the other river rats!

absolutely the worst business I have ever dealt with. The guy Jesse that thinks he's running the…read moreshow, is nothing but a smack talking keyboard warrior. There are so many other choices on the World Wide Web and for that matter in Kansas City Missouri to shop at. Do not believe these positive reviews they are all bogus. I have looked into it. They are either AI Generated or payed for. The worst part of all of this they claim to have all of these items in stock or readily available, which they do not 95% of what they show on their website has to be ordered from other vendors do your due diligence and buy from those other vendors directly, not from this A S S hat. *customer service-non-existent *professional-laughable"Jesse" ole Young Smoke *just an all around S H I T SHOW at this place. * the owner of this place, Mark Clark is an absolute idiot as well.....well Marky Mark..... take a look at some of your reviews big guy, it doesn't look like you deal with customers at all

Great and honest people that want to help you! I've been a couple of times now and they have never…read moreonce tried to take advantage of me and always fixed my issues. These are the people you want to do business with.

My 2018 Ram 2500 has been experiencing transmission issues, among other problems. The shop I…read morevisited recommended Nicholls for the transmission repairs, as they do not handle that type of work. Nicholls did an amazing job not only fixing the transmission but also addressing all the other issues with the truck. Since then, my truck has been running smoothly, and I'm glad I chose this shop for the repairs. If you are looking for straightforward, honest estimates and quick work, this is the repair shop for you.