I showed up on time for my appt and was promptly serviced. Nice people, comfortable waiting room,…read moregood communication. I am happy

My wife and I were on our way from Greenville, SC to Topton, NC. While driving through Seneca I…read morenoticed that my truck was vibrating violently at around 75 mph and when trying to brake it was shaking very bad. We googled automative shops near us and Finch's was the closest one. I went into the office and asked if someone could look at it and that it was kind of an emergency because we were already too far from home to turn back but also did not want to drive into the mountains with any doubts. The mechanics looked at my truck without hesitation, diagnosed the issue as bad brakes and rotors. They immediately had the part delivered and installed within a few hours. Finch's automotive saved our vacation!! Thank you. -Robert Schulze

I would give this shop zero stars if I could. This was by far the worst experience I've ever had…read morewith a mechanic. I brought my car in because it was overheating and was quoted nearly $1,400 to replace a PCM wire, replace the thermostat, and perform a coolant flush. When I asked basic questions about why these repairs were necessary, I was met with arrogance and attitude instead of answers. No one could clearly explain what was supposedly wrong with my vehicle. My dad called on my behalf to ask additional questions, and they treated him just as poorly. Rude, dismissive, and unwilling to explain their diagnosis or pricing. At that point, it felt less like they were trying to help and more like they were hoping I would blindly agree to an expensive repair bill. When I called back and told them I wanted to take my car elsewhere for a second opinion, they were extremely rude I was even considering a second opinion, told me to come get my car now, and hung up on me. That's all I needed to know. Picking up my car was no better. There was around a $100 diagnostic/service fee, I understand paying for someone's time and had no issue to pay it. The issue is while I was paying it I was never truly acknowledged, I felt very uncomfortable and could tell they were upset I was picking my car up. I then took my car to a dealership for a second opinion. They were shocked by both the diagnosis and the quote I had been given. The actual problem? A single pipe with a hole in it that needed to be replaced for around $600. No thermostat or PCM replacement. No unnecessary work. The dealership was so surprised by what I had been told. I genuinely believe this shop tried to take advantage of me and pressure me into paying for repairs my car did not need. If you aren't knowledgeable about cars, be extremely careful. Ask questions, get a second opinion, and don't let anyone bully you into approving expensive repairs. I will never return and would never recommend this place to anyone.

This place has some incompetent people working there including the owner. They had a very good…read moremechanic there who would go out of his way to repair your vehicle but he was fired for bogus reasons. I would not recommend this place to anyone.

Absolutely a great bunch of people. Late last week on a Friday night we had a blowout on I-85 on…read moreour 5th wheel just past the exit for their store. They were quick to send someone out who removed the blown tire and put our spare on for us. It was about 10 minutes before closing time, but we were able to go to the shop for them to get us a new tire. We were so pleased with them, we actually bought 4 new tires as the others were the same age. Four guys, replacing 4 tires, and all completed by about 5:30 and not a single frown or complaint. They went above and beyond and we highly recommend them.

A 15 year customer: If you can order tires in advance do so, it will take a lot less time. Arrive…read moreearly, be patient, they are very fast but tend to be extremely busy. The owners are present and working as much as any employee. They are as friendly as possible given the amount of people that they are trying to help. Prices are good, and the service has never been a problem. I became a customer here because of a horrible experience with, sounds like "Riskcount Tires" - over $500 in damage from poorly managed and undertrained "tire changers". The men at Piedmont know what they're doing. Excellent job!

Positive experience. They had exactly what I needed and were very fair on the pricing. It did take…read morea short amount of time for me to receive my parts. Overall a much better experience than Adam's junkyard. This salvage yard actually went the extra mile to have a clean restrooms available for the public and a nice comfortable waiting area. I highly recommend these folks.

If I could give 0 stars I would. My engine blew so we came here to get it replaced. It was the…read morecause of over heating. They replaced it. It took them 3 months to do even get to it. When I got it back it was still over heating and the engine light was still on. If I had a good engine it shouldn't of been on. I took it back once a month and they kept it for a couple days when I took it back and always said nothing was wrong. It wasn't until my warranty expired it blew again then they refused to look at it without another 4000$. I took it back several times but it should've been fixed the first time.

I called Welborn because I had a screw in my tire. After inspection, Zach advised it could not be…read morerepaired, I needed a new tire. While talking with him, I mentioned other things the car might need and he informed me that Welborn does mechanical as well. He took my car and after a diagnostic informed me that all it needed was an oil change and the one tire. I appreciated his honesty. Zach and everyone that I dealt with was knowledgeable, professional nice and helpful. Thank you! Highly recommend

It was easy and great and expedient service. I am so glad to find such a great place for my car…read moremaintenance.

Dave provides excellent service at a fair price. It's great to have someone come to you for tire…read moreinstallation.

I had Dave out to put 4 new tires on our Tesla Model X with powder coated wheels. He did a great…read morejob with being delicate with our wheels to insure no scratches, torqued the lugs to the proper spec and did the job pretty quickly. The tires were a very reasonable price, slightly less than comparable tires at discount actually, but the service fee was obviously a bit more which i didn't mind at all, because you're paying for the convenience and it was incredibly convenient having him come to my location and do the tires instead of me having to sit in the tire shop and wait. I would definitely recommend using this service, especially if you are busy and value your time. Absolute first class service had a very reasonable price in my opinion.

Availability schedule, quick timely reply, and the fact that they said they could help me with my…read moreparticular repairs. Availability schedule, quick timely reply, and the fact that they said they could help me with my particular repairs.

Avoid this place. They did terrible work for me. I…read morebrought my car into them. I knew exactly what was wrong with it and basically gave them a blue print to fix. They didn't and it ran worse after I was there. They have no understanding of auto repair. Staff is rude

Highly recommend! Very reasonable and masterful at diagnosing problems that are actually in need of…read morerepair doesn't try to upsell for the hell if it. Good people! Also they work on all vehicles including RV's

He received a few thousand dollars from us and my Volvo still isnt working properly. I use to take…read moremy cars there for repairs years ago but never again. I'll pay the dealership with experience before I go there. The girl at the front desk will argue and be rude to customers. Tell us we drove our SUV 25 k miles in 3 weeks instead of saying she wrote the mileage down incorrectly. Charged us $72 for 1qt of oil that he failed to put in our car 3 weeks ago. 2nd trip and still don't know what's wrong with my SUV. Rip off. don't recommend them.