I got a routine brake replacement done here and they did not tighten down all the bolts properly,…read morewhich left me stranded with a broken brake in the middle of nowhere. Thanks to an incredible tow truck driver and repair shop near where I broke down I was okay, but I wish I had gone somewhere else for my car maintenance.

You would think that when you take you vehicle to a repair shop with great online reviews that you…read morewould get your vehicle back with all repairs completed and everything working properly. But, when I took my dodge dakota to Buddy's automotive for a wheel bearing replacement, power steering repair, and brake pad replacement. When I got my truck back and the front left break caliper was broken (which left me on the side of the road) and two connectors and a hose was missing from my washer fluid reservoir. Buddy's wants to charge me an additional fee to have the caliper repaired and I sure hope that I can go back to get my washer parts. If you want a job completed do not go to Buddy's Automotive in Pendleton SC. You may end up like me and have to fix it yourself on a weekend that you could otherwise be spending doing better things. because you cannot afford the labor cost at another shop to fix Buddy's mistakes!

I called and spoke with Daniel Doot about a mishap in my wife's new BMW X5 X40i. She was heartsick…read moreabout damaging her car. I live in NC and Eagle Body Works is about 2.5 hours away. That being said, Daniel worked with me regarding a rough estimate via pictures and had my wife's BMW in his shop in less than a month! That was great as most of the body shops in my area are booked three months out. One important distinction is that Daniel is extremely experienced with BMWs as he worked for them for decades. He knows how to match BMW paint like nobody else. In fact, Eagle Body Works is a certified BMW collision center and this was a program he helped institute when he worked for BMW. Therefore I had complete confidence in his work and what the finished product would look like. What I didn't expect was how quick the turnaround was on my wife's car. It was ready one day ahead of schedule and it was flawless. It was as though the accident never happened. They went above and beyond by vacuuming the floor mats and cleaning the interior (we didn't do that before the drop off). More than anything, my wife's new Bimmer was back to showroom perfect. We didn't file this as an insurance claim so we paid out of pocket. While the repair wasn't cheap, every item that needed to be replaced was warranted and the price was very fair. Hey...go figure...when you mess up a front bumper with all the new technological sensors for parking and radar, it's going to be a pretty penny. They got all the sensors aligned and calibrated perfectly and we are both extremely happy with the end result. It was well worth every penny spent and we cannot recommend them highly enough - especially if you are looking for collision or paint work on a BMW. We were well informed during every step of the repair and these are some of the friendliest people you could ever hope to deal with. If I need body work or paint work done again (knock on wood) I will not waste my time looking into local shops. They earned our business!

From start to finish, Eagle Body Works was truly impressive. They communicate well and give…read morefrequent updates. They are fair and considerate. Their work is exceptional and they finished before the expected time of completion. I truly wish there were more businesses to operated as well as they do!! Their customer service is 5 !!

These people are knowledgeable and quick. Very professional too. I recommend them highly.read more

I want to let everyone know I'm a very very Happy Customer Automotive Services Associates are The…read moreBest!!!! I want to thank them for everything they have done for my Husband & I....We are so happy to have a shop for our cars that really take pride in their work in making sure their customer is satisfied it's amazing to have that type of customer service plus quality work on our vehicles just wanna say Thank you!

BLUF: Shane and his Team are the best. I was preparing for a major trail ride in my 2005 Jeep LJ…read moreout west on the Rubicon Trail (a bucket list trail). Major planning and a lot of expense involved. I only had a few days before I had to be on the road to California and every shop I contacted was at least a week to a few months out to get to me. I stopped by Shane's shop to get an estimate and discussed my predicament. Shane agreed to get me right in AND do his best to have me ready within a couple of days. My transmission required a total rebuild and was a custom application, but they got it done! As a bonus, I was not charged extra and also got a full warranty on their work. We would not have made the trip without them. My transmission business is going nowhere else! Alex

I started having transmission trouble with my 2004 Acura on I-85 on my way back to Atlanta from SC…read moreand had to have the car towed. I've always had my car serviced at the dealership and did not know any repair shops in the area, so I was a bit nervous about leaving it, especially so far from home and not knowing how long it might take or what it would cost to get it repaired. Shane called me with an estimate that afternoon and told me the repairs (rebuild transaxle) would take about a week. He had it ready when promised and had also replaced my radiator, but kept the total charge within $100 of his original estimate and gave me a 12-month, 12,000 mile warranty on the work. It was a pleasure to deal with Shane!

Kyle was awesome to work with. They did a great job diagnosing the issues, 2013 Accord, bad battery…read moreand starter. They replaced both in about 3 hours or so. Price was great, service was great. Keep up the great work.

I've been bringing my Honda's to Sandlapper since 2008. They came highly recommended. They are…read moretruly amazing. They are knowledgeable, kind, trustworthy, and reliable. In the past 13 years that hasn't changed one bit. Conveniently located and well maintained as well. 5 stars all the way around.

Horrible experience, very unprofessional & mis-informed about the actual conditions of my truck…read more Estimate was "Fuel filler neck $300.00 approx part & labor. If you need to drop tank to find it (leak) $240.". 4 weeks for appointment, 5 weeks in the garage. Then I'm told my truck was ready for the junk yard & unsafe for the road because the frame was rusted. NOT THE TRUTH! I was told he'd need to remove the bed of the truck in order to fix the fuel issue. New estimate $722, possible more. They cut two c-clamps to remove the cover or bed liner. He attempted to remove the bed of the truck to change out a fuel tank. Mickey didn't support the frame in anyway, or place it on a lift. A rusted driver side lead spring bracket was rust & broke when taking out the bolt. Then the spring lifted the truck bed. Well duh., with no support that will happen. I was told he wouldn't work on it because it was ready for the junk yard & he'd only take $100 for his trouble. So I pay $100 to tow, $100 to him & now had to tow it elsewhere to actually have the repair. Not just the fuel tank, but I've got the Spring bracket & shackles to replace. $1,312.03. Plus the previous amount incurred by Mickey. The other garages did not remove the truck bed to replace a the fuel tank. Truck runs perfectly fine & is very road worthy. Sorry, I will not just throw a vehicle (truck) away because of you're incompetent.

Fantastic service, both technical and customer. Mickey is very knowledgeable and reasonably…read morepriced. Fixes the issue and doesn't try to fleece you.

HORRIBLE SERVICE! I wouldn't suggest anyone for auto service only tow! I feel like they take…read moreadvantage of women. So Women beware! I purchased ALL PARTS NEED EVEN 2gal CONCENTRATED ANTI FREEZE for water pump & thermostat replacement. (Which they didn't replace all pairs with the new pairs I bought for the car, according to multiple shops used pairs were placed on my vehicle) I had to buy fill my car with (3) 2 qts of transmission fluid after leaving the shop. I paid them Thank you so much they told me it needed 3qt of transmission fluid. The car was still running hot not even 5 minutes up the road they told me I had to run my AC on to keep it from over heating! SMH. I They didn't replace the thermostat at all. They told me I didn't needed. I called/ texted same day next trying to get them to correct it but they response stopped when I went with a male so they could explain what happened to the pairs I gave bought the owner Zen was very rude & argumentative & defensive, threatening to kick us out of his office after we caught him in a lie. I should have called the police. I didn't because my son said he was ok & did won't my son to be angry. I told them to put all of old parts on the floor @ passenger front seat & they didn't. I trusted them because of my son & thought I could work things out with them but when I tried to talk to Zen he had a really nasty attitude at the start of the conversation very after I told him we didn't come to argue. I was disappointed because I had plan to use this shop for towing & auto service for both of my cars & had even referred 2 others. Thank god they didn't go. Zen & his wife were friendly at start. Zen even accused me of trying to get charity work but I messaged him multiple times & asked him for the price for both parts to be replaced on my car but he never replied with the full amount. I didn't asked for any type of charity work nor save me money. I only wanted my vehicle repaired so I could drive it with a peace of mine & not have to drive with the AC on to keep it from overheating. He may have done great work for others but I didn't get that in my opinion. I wouldn't give them not even 1 star.

Just call yesterday with some f-150 troubles. Truck would not start. I'm a shade tree mechanic but…read morethis one was a head scratcher for me. Called Ideal Auto and they towed my vehicle to their shop and started on it the same day. Found the problem and FIXED it today. Got my (used to be paper weight) up and running. Very reasonable pricing, Great service and great folks. 10/10. They also gave me some pointers as to look at if it happens again! Ideal Auto in Powdersville SC!

I had them replace a serpentine belt on my Ford Focus sedan; they were prompt with communication,…read morevery courteous and very competent. It was very convenient to have a mobile mechanic service the car and their pricing was very reasonable for the amount of work they did. I was very satisfied with the amount of time taken, the quality of work and their level of professionalism and courtesy. I would highly recommend them and will more than likely use their services in the future.

Always their when I need them! Give great prices and are respectful and understanding with…read moreeverything! I have called them for thermostat replacing, oil changes, brake replacement, and detailing! I recommend these guys and it doesn't hurt to give them a call!