I've been getting my car serviced with them for about a year and a half and they have always been…read moregreat to me. This past month I had and issue with my check engine light and they were able to assist me and explain exactly what was needed, I feel that everything was also in a very fair price range. 100% would recommend

They are not helpful at all. I felt like they were charging me more than its worth and they would…read morenot give me information on the parts needed.

My daughter took her car here and was charged $150 just to look at it. She was taken advantage of…read morebecause she is a young woman. We saw some good reviews on this place, but those must be the old ones or ones written by friends. I would look for another shop. The search for truth is tough enough, but the search for a good, honest mechanic is more difficult.

Let me start by saying, I've been coming here for years, and up until this week, Brian and his crew…read morehave been fantastic! HOWEVER - last week, I brought the car in because we had driven over a massive pothole and a) had some weird front-end alignment/rattling issue and b) the check engine light had come on (codes indicated cat converter and/or O2 sensor). Lains checked everything out, said nothing looked amiss on the front-end and the cat checked out ok. They cleared the code and assured me everything would be fine for the 2-week trip to upstate NY I had planned next week. A few days later, I was stopped by a concerned auto mechanic who had noticed my front passanger wheel was "wobbling". We took a look and determined that the front lower control arm bushing was damaged/loose. He tightened things up (temp fix I presume) and declared that "Ray Charles could've spotted that problem. How had my mechanic missed it!!" I have the same question. Fast forward to last night and I'm on the beltway and can't accelerate over about 40mph... check engine light is back on with a code for the cat. Clearly NOT ok as Lains had stated. I went back to Lains to confront them about these things they appear to have missed and was told - "sorry - we don't have any time to fit you in before the holiday". Needless to say, I took the car somewhere else to get properly repaired before my trip. I hope Lains continues to be "busy" with their other customers who they haven't p*ssed off... I personally plan to take some of the burden off them by no longer being one of those customers. Caveat emptor! --a disappointed former customer p.s. I will add that Brian has always been great. I was told he was "out of the country" so I couldn't speak to him about this issue. Perhaps I just got the "b-list" replacement staff while he was out ... in any case, I can't take risks with my safety and money because the owner is on vacation. maybe they need to hire some better back-up staff.

This business has changed greatly for the worse since the new owners took over in 2023. Before, I…read morewould trust this BMW shop but now, it's a no. The front desk associate laughs at customers as they react to the prices of their repairs (which are VERY EXPENSIVE). I'm not feeling comfortable taking my BMW there anymore. I'm getting scamming vibes.

I gave this place a shot to help me fix a valvetronic system in my car and they didn't do anything…read moreto fix it. The car died a couple of days after I took it out the shop and they had it for more than a month quoting me completely different prices for things that didn't even correlate to one another. Avoid giving these guys your business that was 6 thousand dollars down the drain for me don't be their next victim.

BT & T is by far the most convenient and reliable service. I went in a got my oil changed all in 20…read moremin with no appointment. They give fair prices when they replaced my brakes. Highly recommend them over anyone else. Best part is they always have a good attitude, very friendly and appreciate the business without over charging.

I've been going to BT&T for many years. All in all the service has been good, but the falloff is…read morebecoming pretty evident. Three times they've misdiagnosed a problem and simply left me with the cost of their failings. In 2 cases it was at a significant cost to me. Additionally, they tasked me to come get one of my cars after they broke it. Imagine driving your car to a shop working and then having to tow it away. No explanation was provided, but the message was clear - We have no intention of taking any accountability. In their defense, Phu and the guys are decent with the basics (e.g. oil change, battery check, brakes, etc.). However, when you go beyond the norm in terms of service or have a high end car, you're rolling the dice going to BT&T. Sadly, I won't be back. Sometimes a little popularity/more customers prompts a casual indifference to customer service.

Synopsis: Fair, honest, trustworthy, and highly-skilled…read more Dets.: This was my second visit to Bowie Auto Clinic, and they didn't disappoint. After hitting an errant piece of metal on the freeway, my car started making the most hideous, concerning noise, so onto Bowie Auto Clinic I went. Sean/Shawn and crew worked diligently to identify the source of the noise, keeping me abreast of their progress over the two days they worked on it. I'm overjoyed to report that they discovered the source and resolved the issue without breaking the bank. If you're looking for a mechanic you can trust--even as a woman--Bowie Auto Clinic is your shop. Thank you, Sean/Shawn and Bowie Auto Clinic!

They were professional, efficient, and responsive. I was able to make a next-day appointment, and…read morethey saw my vehicle right at the scheduled time. Hassle-free, not trying to sell me on services I didn't request. Excellent price

I love these guys. Now called Murphy's Tire & Auto. They are two miles from Capitol Hill and get…read morethe job done well and for half the price of garages on Capitol Hill. A grungy and slightly rundown building a few blocks down MLK Blvd from the 11th St bridge, just after Starbucks & Salvation Army, turn left into driveway with tall chain link fence. Mechanics were formerly at Distad's BP at Penn & 9th SE. We take all three of our cars there for everything. If they can't fix it, they'll be honest with you and not charge you.

Distad's is the best…read more We've been taking our cars here for 20 years & are very happy with everything about them. They are top notch. Our satisfaction with them was reinforced this past week when we started our car in the morning & saw a warning that one of our tires had only 16 pounds of air in it when it should have had 33. We immediately drove to Distad's. I went to the service desk & said I had a flat tire. I was told someone would take care of it right away, & that's exactly what happened. Within 30 minutes, the screw that somehow had pierced my tire had been removed & my tire was repaired. I was charged a mere $26. I would have paid much more than that amount gladly.

They complete the work on time and there was no hassle. The quality of service was very good and…read morethe staff was always ready to help. Such professional service is really commendable.

They are the best! They take care of you and your car! Detailed information on your repair service…read moreand always with a smile

Don't support this business, they just inspected my family members vehicle, told them what it…read morefailed for & charged them $140 for the inspection & told them it would be another $140 to re inspect the vehicle if they take the vehicle somewhere else to get the work done. That's definitely not how inspections work... I wish I could leave no stars... SMH

They are awesome. Had my 2009 mustang back on the road and driving good. They are fast and…read morereliable. I have gone to them in the past and recommended my coworkers from NASA to them. Great service all around. Thanks again Tony.. from NASA