I called after hours and they still had a receptionist/scheduler who took my information and…read morescheduled an appointment for me the next day at the time of my request, the time that worked best for me. Gary came out right on time, called twenty minutes before arrival letting me know that he was on his way in a company truck, and not only replaced two thermostats, but also replaced a worn out rusted compressor. He had all the parts I needed to get both of my systems running great. He worked fast, didn't wear too much cologne, and had a mellow cool demeanor. He was the type of guy who won my trust quickly, as did the company. Thanks All City for a job well done, knew what to do, handled quickly, and had all the parts needed.

We had an issue with the drains in our bathroom, so Hernan came out to service them and did an…read moreawesome job. He was very friendly, professional, and worked quickly to resolve the issue; he gave a thorough explanation of what he was going to do, and I appreciate that he didn't try to upsell or pressure us for any additional services. It was a five-star experience going with All City Plumbing--thank you, Hernan!

We had differences in opinion in regard to a mold situation. He honored our agreement because his…read morereputation matters to him. Being a business owner myself, I know long term thinking when I see it. I will be a repeat customer.

Water heater went out and these guys came out right away. Ryan was on it and dispatched Steve…read morewithin minutes of my call to check things out (even though Steve had an emergency situation at home). Thanks Steve, Ryan, and Alvin for getting us back up and running same day! And, thank you Steve for our conversation. It means the world to me! I would recommend these guys to anyone! All the best to RD Plumbing and Rooter, Joe E.

Stephen, the plumber that helped me out, was very transparent from the beginning and walked me…read morethrough all of the issues that was going on with my plumbing. He discovered a slab leak and listed several options. He is probably one of the most "real one's" there are out there. He does not just come to do a job, but genuinely cares about each of his customers. He tries to establish a relationship with his customers by making it feel like he is taking care of a family member. He tries to get to know you and is willing to hold a conversation with you and hear you out. Plumbing issues can be very expensive and Stephen is sensitive to that. It is never a great time to get plumbing work done, but Stephen is there to talk with you, hear you out, and just be someone who genuinely cares about the customer. I will be using Jim and Son's for any plumbing needs in the future and I highly recommend them to anyone. I wish I remembered the name of the other plumber that helped him out during the job, but he was awesome as well. Again, he understood the importance of customer service and making sure that customers are left with a great experience in addition to getting the work done. 6/5 stars if I could.

My issue was a clogged kitchen drain with grease that backflowed into one of my bathrooms. From…read morebeginning to end Jim's & Son's took care of me. Angie took my call and quickly found a same day appointment. She was very courteous, understanding, and was patient when listening to my concerns and questions. She had James dispatched later that same afternoon and was punctual. Let me tell you, they know what they are doing and are properly equipped!! Very courteous to boot! James respected my home and mother who greeted him when he arrived. He proceeded to identify the issue and had my drain hydro jetted. He informed me through the whole process and really made me feel comfortable with the work he was performing. He is one of the Son's and I would call him over again in a heartbeat. I greatly recommend Jim & Sons for all your plumbing needs. Thank you Angie and James!

Had a blocked up shower, call and they were out and cleared the drain quickly and efficiently…read more Also a pleasure working with them.

I am so appreciative of Mike and the team at Cross Plumbing. I've had the pleasure of working with…read morehim twice, and both times he answered my call right away and arrived promptly. Mike is knowledgeable, helpful, and understanding, which made a stressful situation much easier to handle. I highly recommend him and his team to anyone looking for reliable and professional plumbing services.

Found Water Heater SOS on Yelp when our tankless water heater stopped working, and I'm glad we did…read more They responded to our inquiry right away and had Andrew out to our house that same morning. Andrew was incredibly professional and thorough in diagnosing the problem. What really impressed us was how he took the time to explain exactly what had gone wrong and walked us through preventative maintenance tips to avoid future issues. It's rare to find a technician who genuinely wants to educate his customers rather than just fix and leave. My wife isn't easily impressed, but she made sure to tell me that if we need a plumber again, she hopes it's Andrew. We'll absolutely be using Water Heater SOS again if needed.

Technician was knowledgeable, highly respectful, very skillful and did an excellent job.read more

Ivan was very punctual, very professional and knowledgeable. He discovered the problem in a short…read moreperiod of time. I highly recommend him.

Best service I've had in a long time…read more Thank You Nolan Sorry it took me so long to post this

We had an emergency flooding issue in our backyard and had no idea what caused it. We contacted Top…read moreTier Plumbing & Air and received a quick response and fast scheduling for a house call. Anthony Canez arrived at the scheduled window promptly, communicated clearly, and was professional throughout the entire process. Not only did he quickly diagnose the issue in our yard, but he also walked us through every step of the diagnostic process. As first-time homeowners, we were not familiar with all the reasons why the backyard would flood. Anthony took the time to teach us about our irrigation valve and watering system--how it works, why certain parts needed replacement, and even where our emergency water shutoff is located for future situations. After the (reasonable) estimate was generated, Anthony picked up the necessary parts and completed the repair efficiently. What could have been a stressful situation turned into a complete master class in backyard irrigation for my sister and I. We're grateful for the timely help from Anthony and Top Tier Plumbing and Air, and would recommend them to anyone in need of plumbing services!

Top Tier Plumbing, specifically Frank and Chris, are without a doubt the best all around. This is…read moreprobably my third or fourth time using them (over the course of 4 years, older house probs!) and I'm consistently blown away by how quickly they get to my house, assess the problem, keep me informed, explain things to me in an easy to understand way, and are so kind in trying to make sure the cost incurred is fair for the scope of work being performed. They are always my first call and I am never disappointed! They were especially great today and sent me videos since I wasn't around and made sure to make me feel comfortable with all the work being performed. That is next level service :)

We had water coming up through the cement and I had $$$$$ in my mind spinning around. I was…read morewondering how we're going to find a plumber that would show up and not rip us off. We got a referral from our niece who is a realtor. My husband called them and they came out the same day and gave us an estimate that wasn't too unrealistic. They started & finished the next day. The two gentleman that were sent out for repairs were very informative & knowledgeable and clean. They made this whole experience not a nightmare. Thank you so much for the great service.

This mess here is from these company. They supposedly fixed the outside faucet, but it won't turn…read moreoff. My husband had it go and turn the house water off. No one could come out. The receptionist advice was just to turn the water off and then turn it back off on when you need it. We have since called someone else. My husband would write this. But he's too pissed off. To Bob the plumber.. that tag was from the water heater. Yes that was replace properly back then. Stop trying to defend your horrible work. The plumber we had come out. Said the valve was defective. Should never have been installed in the first place.