First off. Staff is super friendly and efficient. BUT understaffed. There is usually 3 people…read morethere at least. This time, there were 2 people working in the whole place. 9 people in vitals line and more already done with vitals waiting to be stuck. Utter ridiculousness. How can you staff 2 people?! Ridiculous!!! Some people depend on this money to make ends meet. ​

They have 5 stations and only 1 employee working 1 station every single time I come up here, and…read moremost of the time that employee isn't even at their station, so they have several people in line waiting to be helped. it takes way too long just to donate, slowest out of any establishment in Springfield.

The staff was welcoming and kind and I am a deeply anxious donator. They answered the questions I…read morehad and I was set at ease by the time I sat down in the donor chair.

Bait and switch. Promised 150 got 92 and yes I completed the full donation. I asked ever u step of…read morethe way if I was eligible for the 150 everyone checked the computer & said yes I'd get the 150 but once my donation was completed they told me 92 the employees were nice. Id go back if they corrected it because staff is the nicest but as it is they now have to waste 800 units of plasma that could've actually been used by me donating at keds rather than lie for 3 hrs straight & actually expect those donors to come back a 2nd time? Go to keds ppl they have nice staff for most part, and they pay you the amount you were told and if the pay is wrong they fix it immediately!

From the owner: CSL plasma Inc. is one of the world's largest collectors of human plasma. As a leader in plasma…read morecollection, CSL Plasma is committed to excellence and innovation in everything we do. Our work helps to ensure that tens of thousands of people are able to live normal, healthy lives. We are committed to our work because lives depend on us. Our U.S. plasma collection centers, which are located throughout the United States, are committed to the highest standards of quality and Safety. Plasma is the essential ingredient for products crucial to treating patients suffering from a host of life-threatening conditions and bleeding disorders. Give a valuable gift to those who require plasma-derived therapies to live healthier lives.

We had a celebration of life for my brother at the VFW Post 755 in Springfield Illinois. Everything…read morethat they prepared for our family and friends was amazing and their fried chicken is the best in central Illinois. I recommend this VFW for any event that you are planning.

Chicken dinner is the best bang for the buck. Hall rental is vast. Supports our veterans. The…read morecamaraderie is the other half. Keep it local.

My actual appointment and exam were fine. However, when my son and I went to check out and set up…read moreour appointment for next year, this awful, unprofessional woman scoffed at my asking for an appointment after 3pm, acting like it was a ridiculous request. This was followed by her taking forever to determine a time, fumbling around her computer and asking follow-ups about my son's school schedule that were none of her business. This woman was incompetent, rude and disrespectful--some refreshers in manners and patient service would serve her well.

It took me 24 minutes to check in for my eye appointment. I arrived at 2 o'clock and it took until…read more240 to get checked in and then I had to wait to see the doctor.