We searched the Tucson area for property managers ... and found many…read more Many we wouldn't consider! Then we checked Rentals America reviews and were very favorably impressed by the positive reviews by both owners and renters. We're delighted that Charity King represent us. To paraphrase the advice for having a happy life ... Happy renter, Happy owner Ira

I was re/searching property management companies for my first-ever rental property. I wanted…read moresomething local but also an agency that had longevity and, of course, good reputation/reviews. I recognized early that given the sheer impossibility of satisfying all tenants, or owners, no property mgmt company is going to have higher than a 4-star average. And then I came across R.A. with a solid 4+ star average. As I read through dozens and dozens of reviews (here and other platforms), there were a couple of managers themselves who stood out. One was Laina (who turns out to be a supervisor) and the other was Irene. My first inquiries (whether to retain them, what I need to know to be a good LL, and what to watch out for) were directed to Laina as I was preliminarily curious about their management style, prerequisites, and costs. I was especially concerned about the tenant vetting and application process. Laina was extraordinary - always easy to reach and never rushed me in my relentlessly probing questions. I was impressed by the guarantees and the no-commitment promise that RA stands by as well (that's confidence!). Once I had finally settled on RA to manage the house I had purchased I was fortunate to be assigned to Irene. She is meticulous, punctual, responsive, demanding, patient, persistent, and somehow still manages to accomplish all that with good nature. I wouldn't want anyone possessing less than every one of those standards to be responsible for supervising my home. She is also accessible by direct texting and email and has always responded within hours if not minutes. When I thought my house was ready to be listed Irene stopped by to lend her critical eye. I kid you not, she found 15-18 things that needed fixing, cleaning, removing, painting, or installing. And fair warning, many of those issues are deal-breakers for RA (refusing to publish my rental until they were fixed). However, their high operational standards translate into presentability. It took me, plus a hired handyman, almost 2 weeks working every evening and wknd to get the entire list finished... and it made a world of difference. It's remarkable what "you can live with" vs what is appropriately marketable. R.A. was running a summer retainer special of $599 that included all of the above and also professional photos for the listing - on par with the industry. The $99 flat fee/month for management was another selling point. There are a couple of companies that will manage for slightly less (e.g., $75/mo) and a couple that charge a flat 10% per month no matter how high the rental price is (which is ab$urd). RA's costs include two random inspections/year, the dreaded eviction scenario, and it places them between you and the tenant as the primary contact for all things - from complaints, to rent, to repairs. Once you've hired RA, you'll get a monthly newsletter and occasional articles about being a "landlord" and about market conditions in your metro area. They are loaded with helpful tidbits and illuminating graphics. Note: rent is typically due from the tenants on the first of the month but the transfer to your bank account will occur on the 10th or 11th of the month so digure how to float your mrtg payments accordingly. There is a bricks/mortar location just north of Campbell/Ft. Lowell and that was also important to me - to lend legitimacy to the company. It is modest, with basically a front desk and small office but it's staffed by a receptionist M-F from whom you can get sample documents and preliminary questions answered too. At the end of the day, property management is 30% fees/costs and 70% skilled diplomacy -- between owner/Mgmt and between tenant/Mgmt. You need to have those relationships working smoothly, precisely because of the inherent friction points that they so easily generate. In Laina and Irene RA's mgmt team does a tremendous job navigating each.

Juan Miller was very kind very professional and he left my kitchen very beautiful and clean. Thank…read moreyou for your time and treating me and my dogs very nice. He can do work at my place anytime. Thank you. Felisa Martin Pratt and family.

This company honestly should not be in business. In my experience, they are extremely…read moreunprofessional and difficult to deal with. Once you move in, it becomes almost impossible to get in contact with management. When our AC went out during the summer, our apartment reached 101 degrees and stayed that way for a week. We were not offered a hotel or any temporary solution. We ended up paying out of pocket to fix the AC ourselves, and nothing was deducted from our rent to compensate us. When it came time to move out, communication became even worse. They ignored calls and messages, making the process unnecessarily difficult and seemingly trying to force us to continue paying rent for additional months. Safety is also a major concern. There are frequent break-ins, especially in the laundry room. Strangers regularly attempt to enter the property. I've witnessed ongoing fights, drug activity, and needles and other dangerous items left on the ground where children play. Children are often left unsupervised at the pool. This is not a safe or family-friendly environment. Management is dismissive when concerns are raised. I personally saw a neighbor assaulted by another resident, and nothing meaningful was done. Instead, it felt like management targeted and pressured residents who spoke up. The facilities are poorly maintained, safety is ignored, and the only thing that seems to matter is collecting rent. I would strongly advise anyone considering renting here to look elsewhere.

Beatrice P. has been absolutely amazing! She has helped me with so many situations over the years…read more From arranging roofers, to fixing appliances, getting landscapers, and help with moving, etc, etc...That's for my rental property. She also helped me find the house of my dreams! I moved many times in my lifetime and "B" has been the best Realtor/Property Manager I ever had!

AMAZING! I loved the little time we rented with genesis. Unfortunately they did sell off to Blue…read moreFox Property management . all I can say that was the worst decision ever. I had the worst worst time with blue fox and everyday wished you never sold to them. Or possibly someone else. Moral of the review. Great company. As a tenant and human bein. DO NOT ever sell off to blue fox again!! (for future reference) again LOVE Genesis!!!

Amber has helped our family for many years as a property manager and then real estate agent. We are…read moreout-of-state clients, and she made managing and selling our property totally seamless. When she put our property on the market, her staging and design skills made it look better than when we first bought it (even in the offers people commented on how well it showed). Amber is trustworthy, talented, and we just can't recommend her highly enough.

From the owner: Our professionals are here to help you find a home you love! Whether you are buying, selling,…read morelooking for a rental property to live in, or are looking to rent your property to others, we are here to help. We are a full-service real estate and property management office servicing the Tucson area including all the outlying areas of Midvale, Rita Ranch, Vail, Sahuarita, Green Valley, Oro Valley, and Marana.

The best property management I personally have experience! I have been with them for over 5 years…read moreand have nothing bad to say! Office personnel is so sweet and professional

Update: James ended up getting ahold of us and he was understanding and helpful in letting us leave…read morethis place. Thank you James for taking the time to hear us out and coming to an agreement. I hope changes truly happen around this place. But from the looks of it it would have to be James to step up and do i

Tucson Foothills has been very professional, personable, and competent during my experience with…read morethem. I would highly recommend using them as they know the Tucson community, have decent rates, and work well with both landlords and tenants. What I liked about them the best was, in contrast to many other corporate property management companies, that Tucson Foothills ensures not only quality service for a reasonable price but a local, small-business ethos since they have been in business there for forty years. I'm grateful for their help and would be happy to recommend or do business with them again in the future.

We rented a house from them for 2 years and didn't have any issues getting things fixed. Our…read morerepresentative Jannene Johnson was always so nice and responded right away. We had such a nightmare dealing with Bancroft it was such a relief to work with a company who cared about their tenants and not just the landlords. We loved the house we rented and our experience overall, thanks guys.

These guys are just amazing!..Whether you are buying a home or renting, call them!...Simply a…read morewonderful company to work with either way!...You won't be disappointed!...Highly recommended!

This company is what everyone thinks of with bad realty companies. Would not trust this business…read more They don't know how to handle business properly nor communicate they will go days without responding. Bad for Tucson renters

This is the absolute worst property management company I have ever rented from and I plan to…read morecontact the owner of the property I rent to advise him how bad they are! Do not rent here if you like your home maintained and certainly don't hire them as managers for your property. Things will fall apart which most people who own rentals want to be sure maintenance is taken care of because it's a huge investment. From trying to get into the payment portal to pay rent and not having anyone return my calls to a huge piece of corrugated metal I reported was going to fly off in the wind, potentially killing someone, I had to fix it myself because they never came out even after 4 calls and a maintenance report entered online. Do not rent from them, seriously!

We were only in town for four days to find a home. We are about to make a cross country move. I…read morecontacted principal property management on our last day in Tucson. We called first thing in the morning as our flight departed at 5pm. Cutting it close-I know! I saw their listing on craigslist for a stunning home in the Sierra Morado subdivision. I found the price to be perfect! And trust me I have been scouring craigslist, redirentals, yelp, many, many sites for months. I was SOLD when I saw the front loading washer and dryers! (I digress, I just really love the home). But, seriously, Principal property management took amazing photos of the home, which helped sell me immediately. Also, they use many sites to advertise the homes they manage, to ensure your home will be leased promptly. Since I was cutting it close and fearful I might be flying home without a place to live I was so relieved when David called us promptly back to set an appointment that day. I was also relieved because I was shocked at the lack of response from so many other leasing agents in town. David got us in at 11am. He was educated on the home, very professional, even had a tablet to show us further information. If there was something he was unsure of, he phoned the office to make sure he was giving us accurate information. He knew we were in a time crunch so he was prepared and brought us both a paper application to fill out. Principal Property management has a great web page! You can apply online, put in your maintenance request online, and view homes. Very nice! When he was showing us around the property he took pictures of any concerns we had, so he could fix any problems that we saw. He was very patient with us, allowing us to look around for as long as we wanted. And since we were pretty excited about our new place, we really wanted to look! He also, encouraged us to look around the community as there are nice features like the community pool, parks, trails..... He also is great at communicating! We both have had numerous phone calls, emails, texts, from David keeping us informed. Very reassuring. If you are looking for a place or looking to rent your home, I would trust and highly recommend principal property management!

After 20 years, changed management companies. So pleased in finding Don. As soon as documents…read moresigned, he took on the job as it was his home. Don is professional, looks at each detail, has great quality contractors that work for him at a fair price. The work completed adds appreciation and value to the home. Don works hard to show your home so it is leased to great tenants. Thank you! Advertising- Marketing is so important when you are attempting to lease your home. Don's team uses quality technology to market your home for todays generation. He is a hard worker to ready the home to show. Thank you! Love their team, tech savvy and statements are automatic delivered electronically without human intervention. Your account is documented for tax purposes and you can obtain your documents quick on your account.

My guy Jesus Johnson since 2015 has been the best property manager in my opinion it's not even…read moreclose. Before I found him and his team I had 2 other reputable companies and I terminated both early it cost me $ sure at 1st but over 10 years his unquenchable, Thirst for knowledge, keeps him razor sharp his vast experience and leadership, his actions will impress you his character will tell you what a great decision I made with Jesus Johnson and his team of superstars