Great experience. Solid customer service and the product never disappoints. Bought a few pieces for…read moremy wife and she loves them!

I've been a loyal customer of Maxon Jewelers for more than a decade, and under Rick and Jane's…read moreownership it was always a fantastic place to shop. They consistently delivered exceptional service and were able to source hard-to-find pieces--even models like the Daytona. During my visit this past weekend, however, the experience was completely different. I was surprised (in a good way) to find a consigned watch (AP RO) that matched exactly what I had been shopping for. Unfortunately, the manager had very little information about the watch (ie: original papers, etc). After waiting around for quite a while, I realized he was busy on the computer finalizing another transaction instead of helping me. I eventually left my contact information and walked out. The manager never followed up. Overall, a very disappointing experience. I won't be returning.

Fantastic insurance policy and one of a kind customer service - can't recommend enough!read more

That place is a joke I saw a heroine smoking before work, there station was so dirty in the back…read moreit looked like no one cleaned it for a decade , they had woman working there so rude to customers that I felt embarrassed to see it . They usually hire people at the low slave labor of a normal person so no getting more , No training at all while I was there sat at a desk wasted my time , they have so many complaints that come in my ring was broken ,a demand missing , the ring damaged Im surprised there still in business. I was a district manger in the past they left jewelry out , the owner didn't do what buy law when it comes to learning disabilities no matter what I never went over a manual , sitting a employees at a desk say go to it is not how someone learns she talked about me in the office the hole time while I was sitting there not getting trained over 3 week. They treat there good employees like there garbage don't pay thats illegal in tge state of MO to change agreement on a contracted . They need to fix there business before wasting my time and I will be complaining to the labor bored and sueing at this point .

Faith is so personable and very easy to work with. She has very good advice. I had a ring that…read moreneeded to be made bigger, but it has enamel embellishments on it. Rather than using fire to resize it, she was able to stretch it with minute damage to the enamel. In fact, it looked perfect when she was done. She is very knowledgeable and I left her shop feeling secure in my choice to trust her with my fine jewelry. I thought the price for her work was fair.

Faith is incredible. She designed a ring for me and I love it. I explained what I was looking for…read moreand she knew exactly what I wanted. We redesigned my wedding diamond after almost 32 years of marriage.

Jeff is the kindest store owner. He has helped me price my jewelry on numerous occasions and I…read morehave had him fix several pieces. I highly recommend his services. He is very dependable.

I brought in some earrings to be soldered, to keep the moving parts from knocking together and…read morebecoming, effectively, bells hanging from my ears (very distracting!). Well I didn't pick them up for one reason or another for maybe 3 years. YEARS. I thought this guy would have probably sold them, or given them to his wife or something, and I wouldn't have blamed him for it. I stopped in just on the off chance he still had them and unbelievably, they were right on his desk, in the 'out' box. He did a good job on the solder, and the dang things were still there waiting for me. So I can say with no hesitation that you can trust this jeweler with your precious things.

I have been a customer of Laura's Jewelry Design for many years. the owner is professional,…read moreknowledgeable, honest and friendly. I have always been satisfied with jewelry repairs and watch battery replacement. I have loved all the jewelry pieces that I have purchased. I am so grateful we have such a great place to shop.

I brought my Casio G Shock watch for a battery change and was in and out. Price was prefect at…read more$15.00. While I was there I was able to browse their awesome watch collection for men. I was able to talk the wife into a Citizen Eco Drive watch! Laura was always very helpful in my questions and selection. I'll be back for another watch and to speak with Laura! Thanks again!

Very reputable Jeweler. Very well established . These folks are the nicest jewelers I have come…read moreacross in a long time. I have many custom peices from other Jewelers and these are very trustworthy people. Highly recommend for repairs, cleaning, and design needs. Beautiful selection of gems and great service, no matter your budget.

Walked into the Galleria after 20 plus years from last visit, and the young lady that waited on me…read morewas very knowledgeable. She listened to what I was interested in for me and my wife's 21st anniversary. The bracelet and earrings were perfect. Really enjoyed the owner making time to share a few minutes with me in small talk. Chatzi is in love with the gifts, thank you for making my walk in off the street such a wonderful experience. Best Wishes, The Hunter's

I went to Miller's to have an expensive ceramic watch band adjusted. There was one gentleman before…read moreme in which he was questioning the craftsman work of his jewelry. She then came to me and asked how she could help me. I told her I need my watch band adjusted so I could wear it. Immediately snotty she said, "WE DON'T DO THAT HERE!" She then sent me down the street to a real personable jeweler with a better attitude. She either didn't know how to adjust watch bands, or she was profiling me thinking I couldn't afford it and I was willing to pay big money for that perfect fit. I will never recommend anyone to go there if they like to be treated like a beggar. Shame on her for profiling and acting like she was better. I've never been to a jewelry store that did not know how to do or refuse to do the simplest thing such as adjusting a watch band, in which most people have to have.

Great people work here, Adam is a great person and they care about you and what you are looking…read morefor. They will help you out and you will love the jewelry that you pick out.