Had a broken chain took it in on a Monday morning the gentleman at the front took it right away and…read morefixed it right then and there. No more than 15 minutes later I walked away with a chain good as new for $20. Great price, great service will return and would recommend.

Just needed a watch battery replaced so my visit was brief. The owner is very professional and…read morecourteous.

I Had my wedding rings, resized, and soldered together so that it doesn't spin on my finger. Jason…read moreand Pam were very pleasant to work with and knew exactly what I needed to stop my ring spinning. Since we live out of town, they got this done same day and I really really appreciated that. They have beautiful jewelry pieces as well. Make out your Christmas wish list.!

What excellent service and staff! My ring was exactly what I wanted and more. The owner was kind…read moreand professional.

Customer service is key in any business. The customer may not always be right, but they should be…read moremade to feel as if they are valued. Woody Justice used to say- "I want to be your jeweler." That is no longer the motto of that store. It doesn't take long to run down what someone put their heart and soul in to. If you're looking for Quality craftsmanship backed by caring team members, go somewhere else.

I helped guide my friend's fiancé to pick a style of engagement ring she wanted and he purchased a…read morestunning Pandora ring. A while after he proposed the stone was a bit loose and she took it in. Amelia told her that her ring would always have a problem because it was a "fashion" ring and not to be worn everyday. After 2 more adjustments, frustration, and a replacement, he ended up feeling SO BAD about his purchase for her that he had a much more expensive, custom ring created for her at another jeweler and it still arrived before hers!!! I understand with COVID there are delays, but the poor customer service for such a sentimental purchase will keep all of us from ever going back.

My experience with Maxon's was great! I was in a few months prior to Christmas browsing a few small…read morepieces of jewelry and decided not to make the purchase on a dainty ring I loved. Little did I know they take notes and my husband came back a couple months later and purchased the piece for me just before Christmas to surprise me. If you're looking for excellent customer service and a jeweler that actually cares about the special moments in their customer's lives, this is the place.

I've been a loyal customer of Maxon Jewelers for more than a decade, and under Rick and Jane's…read moreownership it was always a fantastic place to shop. They consistently delivered exceptional service and were able to source hard-to-find pieces--even models like the Daytona. During my visit this past weekend, however, the experience was completely different. I was surprised (in a good way) to find a consigned watch (AP RO) that matched exactly what I had been shopping for. Unfortunately, the manager had very little information about the watch (ie: original papers, etc). After waiting around for quite a while, I realized he was busy on the computer finalizing another transaction instead of helping me. I eventually left my contact information and walked out. The manager never followed up. Overall, a very disappointing experience. I won't be returning.

Always friendly, always helpful... this is the place to be if you need to buy your honey something…read morespecial this holiday season. Even if they don't have what you want in stock, they'll be sure to find it for you. Valerie and Manoli are the best!

Walked in with simple question of some family jewelry. Very friendly, very willing to listen and…read moreanswer questions. Thank you for being considerate and helpful!

Jennifer Wallis & Natasha Spangler are the 2 BEST Santa's Helpers as they made this such special…read moreChristmas for me! I'll definitely be back & tell anyone & everyone of their amazing customer service that they shared with me this day! Ladies you ROCK

Extremely helpful. They cleaned my husband's wedding ring up and helped with my watch. I need a…read morebattery and a couple of links taken out.

We had such an incredible experience at Helzberg, and I truly can't say enough good things about…read moreJeremiah and Olivia. From the moment we walked in, they made my husband and me feel welcomed, valued, and completely at ease during such a meaningful purchase. Buying new rings is a big and emotional decision, and they both went far above and beyond to make it special for us. Jeremiah was so knowledgeable and patient, taking the time to explain options without ever making us feel rushed or pressured. Olivia brought such warmth and genuine care to the experience--she really listened to what we wanted and helped us find something that felt perfect for our story. What stood out the most was how personal they made everything. It didn't feel like just a sale--it felt like they were truly invested in helping us find rings that represented our marriage and journey. Their kindness, professionalism, and attention to detail made the entire experience memorable in the best way. We walked away not only with beautiful rings, but with full hearts and gratitude for the way we were treated. Jeremiah and Olivia are a true asset to Helzberg, and because of them, we will absolutely be returning and recommending this store to others. Thank you so much!!!!

Alivia was amazing. I got a custom wedding set made. Clear and precise communication. Very timely…read moreto be made and all put together as well. I would 100% recommend to anyone looking for custom made jewelry.

I've been there twice recently to get minor adjustments on two different watch bands. I was…read moreactually referred to this business by another jeweler who said that the adjustment that was needed surpassed his comfort level. Both times, again on different watches, I was "in and out" in a matter of minutes and I found the technical proficiency provided to be stellar. Highly recommend this business.

These guys have been life savers. I've used them to repair two of the Lady's ring and both times…read morethey came out great. One an opal family ring with a split band. And the Lady's wedding ring after it got caught in a door. Definitely not a high pressure in your face place. The Good Excellent repairs. Friendly hassle free staff. Very up front about what they can't do. The Bad Nada great jewelry store. The Ugly Not we think these guys are the tops.

Faith is so personable and very easy to work with. She has very good advice. I had a ring that…read moreneeded to be made bigger, but it has enamel embellishments on it. Rather than using fire to resize it, she was able to stretch it with minute damage to the enamel. In fact, it looked perfect when she was done. She is very knowledgeable and I left her shop feeling secure in my choice to trust her with my fine jewelry. I thought the price for her work was fair.

Faith is incredible. She designed a ring for me and I love it. I explained what I was looking for…read moreand she knew exactly what I wanted. We redesigned my wedding diamond after almost 32 years of marriage.

Friendly, easy to meet up with, convenient location, fair price for my items sold, did not try to…read moretake advantage like other shops have

Fair and Honest is what comes to Mind when I think of Doug. I would highly recommend him.read more