I Had my wedding rings, resized, and soldered together so that it doesn't spin on my finger. Jason…read moreand Pam were very pleasant to work with and knew exactly what I needed to stop my ring spinning. Since we live out of town, they got this done same day and I really really appreciated that. They have beautiful jewelry pieces as well. Make out your Christmas wish list.!

What excellent service and staff! My ring was exactly what I wanted and more. The owner was kind…read moreand professional.

My experience with Maxon's was great! I was in a few months prior to Christmas browsing a few small…read morepieces of jewelry and decided not to make the purchase on a dainty ring I loved. Little did I know they take notes and my husband came back a couple months later and purchased the piece for me just before Christmas to surprise me. If you're looking for excellent customer service and a jeweler that actually cares about the special moments in their customer's lives, this is the place.

I've been a loyal customer of Maxon Jewelers for more than a decade, and under Rick and Jane's…read moreownership it was always a fantastic place to shop. They consistently delivered exceptional service and were able to source hard-to-find pieces--even models like the Daytona. During my visit this past weekend, however, the experience was completely different. I was surprised (in a good way) to find a consigned watch (AP RO) that matched exactly what I had been shopping for. Unfortunately, the manager had very little information about the watch (ie: original papers, etc). After waiting around for quite a while, I realized he was busy on the computer finalizing another transaction instead of helping me. I eventually left my contact information and walked out. The manager never followed up. Overall, a very disappointing experience. I won't be returning.

Customer service is key in any business. The customer may not always be right, but they should be…read moremade to feel as if they are valued. Woody Justice used to say- "I want to be your jeweler." That is no longer the motto of that store. It doesn't take long to run down what someone put their heart and soul in to. If you're looking for Quality craftsmanship backed by caring team members, go somewhere else.

I helped guide my friend's fiancé to pick a style of engagement ring she wanted and he purchased a…read morestunning Pandora ring. A while after he proposed the stone was a bit loose and she took it in. Amelia told her that her ring would always have a problem because it was a "fashion" ring and not to be worn everyday. After 2 more adjustments, frustration, and a replacement, he ended up feeling SO BAD about his purchase for her that he had a much more expensive, custom ring created for her at another jeweler and it still arrived before hers!!! I understand with COVID there are delays, but the poor customer service for such a sentimental purchase will keep all of us from ever going back.

Faith is so personable and very easy to work with. She has very good advice. I had a ring that…read moreneeded to be made bigger, but it has enamel embellishments on it. Rather than using fire to resize it, she was able to stretch it with minute damage to the enamel. In fact, it looked perfect when she was done. She is very knowledgeable and I left her shop feeling secure in my choice to trust her with my fine jewelry. I thought the price for her work was fair.

Faith is incredible. She designed a ring for me and I love it. I explained what I was looking for…read moreand she knew exactly what I wanted. We redesigned my wedding diamond after almost 32 years of marriage.

Jeff is the kindest store owner. He has helped me price my jewelry on numerous occasions and I…read morehave had him fix several pieces. I highly recommend his services. He is very dependable.

I brought in some earrings to be soldered, to keep the moving parts from knocking together and…read morebecoming, effectively, bells hanging from my ears (very distracting!). Well I didn't pick them up for one reason or another for maybe 3 years. YEARS. I thought this guy would have probably sold them, or given them to his wife or something, and I wouldn't have blamed him for it. I stopped in just on the off chance he still had them and unbelievably, they were right on his desk, in the 'out' box. He did a good job on the solder, and the dang things were still there waiting for me. So I can say with no hesitation that you can trust this jeweler with your precious things.

I have been a customer of Laura's Jewelry Design for many years. the owner is professional,…read moreknowledgeable, honest and friendly. I have always been satisfied with jewelry repairs and watch battery replacement. I have loved all the jewelry pieces that I have purchased. I am so grateful we have such a great place to shop.

I brought my Casio G Shock watch for a battery change and was in and out. Price was prefect at…read more$15.00. While I was there I was able to browse their awesome watch collection for men. I was able to talk the wife into a Citizen Eco Drive watch! Laura was always very helpful in my questions and selection. I'll be back for another watch and to speak with Laura! Thanks again!

Very reputable Jeweler. Very well established . These folks are the nicest jewelers I have come…read moreacross in a long time. I have many custom peices from other Jewelers and these are very trustworthy people. Highly recommend for repairs, cleaning, and design needs. Beautiful selection of gems and great service, no matter your budget.

Walked into the Galleria after 20 plus years from last visit, and the young lady that waited on me…read morewas very knowledgeable. She listened to what I was interested in for me and my wife's 21st anniversary. The bracelet and earrings were perfect. Really enjoyed the owner making time to share a few minutes with me in small talk. Chatzi is in love with the gifts, thank you for making my walk in off the street such a wonderful experience. Best Wishes, The Hunter's

I went to Miller's to have an expensive ceramic watch band adjusted. There was one gentleman before…read moreme in which he was questioning the craftsman work of his jewelry. She then came to me and asked how she could help me. I told her I need my watch band adjusted so I could wear it. Immediately snotty she said, "WE DON'T DO THAT HERE!" She then sent me down the street to a real personable jeweler with a better attitude. She either didn't know how to adjust watch bands, or she was profiling me thinking I couldn't afford it and I was willing to pay big money for that perfect fit. I will never recommend anyone to go there if they like to be treated like a beggar. Shame on her for profiling and acting like she was better. I've never been to a jewelry store that did not know how to do or refuse to do the simplest thing such as adjusting a watch band, in which most people have to have.

Great people work here, Adam is a great person and they care about you and what you are looking…read morefor. They will help you out and you will love the jewelry that you pick out.

My experience with Wand's was A+. The measures were taken for an odd size watch band. Also, turn…read more-around time between ordering the new band and pick up was much quicker than anticipated. Highly recommended customer service and well- satisfied with all aspects of this business.

The customer service was excellent. The ring repair what we hoped for. Great family business.read more