My 2 small dogs were there for 7 hours, I had an appointment made 8 weeks in advance.read more

Me and my pup Nipsey just love Donna! She is a joy to work with and very knowledgable about…read moretraining puppies and care. Nipsey got the blueberry spa package and a fresh cut, he was very excited! Thank you Donna :-)

Staff caught on camera kicking dogs…read more I've been going to dog stop monroeville for roughly a year now. I dropped my dog off today and went to work. I decided to watch my dog on camera 3 via their camera feed. I watched as a staff member kicked a dog and grabbed another by the neck and threw her. I immediately called and notified the front desk that we would be removing our dog and not returning. DO NOT bring your dogs here.

The owner is curt/rude. He doesn't appreciate you giving him business. Hidden fees. The smell of…read morecat/dog urine in this place is so so bad we had to step out for air multiple times. If you want an update on your dog be prepared to pay an additional fee! Dog came home with sores, and skin infection.

The staff is super friendly, helpful and nice. Great experience as usual! Very convenient! Great…read moreprice!

I take my Aussie to the dog park EVERY day - rain/snow or shine - so depending on the weather, he…read moreneeds a bath on a weekly, sometimes daily basis. I've bathed my Aussie here twice - the first time I decided to try out a new place; the last time, today, I decided to give this place a second chance. - The water is cold to lukewarm at best. - The soap is pushed through tubes by water - thus, it is watered down and cleans NOTHING...yes, they have the same system at Pet Supplies Plus, however, at least they provide pump bottles of each shampoo in addition to the crappy tube system. - The 'towels' are shammies no larger than a wash rag... thank goodness I had REAL towels in my truck to dry my cold and (still) dirty pup. - I don't understand the pricing... his first bath was $20.00 and his bath today cost $16.00... but he weighs more now!!! Save your money.....You can drive the same distance from the dog park to the South Park Shoppes Pet Supplies Plus, get a 'Dirty Dog' Card (5 baths for $26.00) be provided with real towels and more shampoo than you'll ever need - and the water is nice and warm.

10 stars! This is the BEST grooming salon my golden doodle has ever been too! Olivia is kind,…read moregentle, and excellent at her craft!!! She clearly knows how to groom according to the breed's needs. My dog Lady is older and needs more attention and gentle care. Olivia takes the time to help my fur-baby look and feel amazing. It's so comforting to know Lady is in competent and loving care. The service here is far superior to other chain locations and the price is fair for the high level of service received!

Our black lab came back happy and thoroughly cleaned after her first appointment!. The staff were…read morefriendly and timely. They are more expensive than larger grooming businesses, but we will be coming back.

I took my older, long haired cat to get groomed. He was a bit of a mess with matted hair and such…read more He was shaved as a lion cut. Not cleanly shaven at all. He looked atrocious. Longer hair, shorter hair, not evenly shaved. I know he had Mats of hair that needed taken care of, but try to clean him up better! I assumed they would do his nails also, but not from what I see. He also isn't acting well. The business is not the cleanest also. For $100 dollars, I will definately go elsewhere.

Jess and Shaggy Maggys's have been an absolute life saver for us. Our girl has a lot of allergy…read moreissues and needs special care and help. Jess and the other employees are always more than helpful, kind, and compassionate. Not to mention very educated on an array of animal topics. Jess is capable of more than our Veterinarian- no exaggerations. Thank you again for everything you do every day for us, this neighborhood, and the animals. You are a godsend.

Took my brand new rescue here for her first groom ever. She was a mess, she was anxious, and it…read moretook a long time, but she looked absolutely amazing after she was groomed! They did exactly what I asked. Plus, the woman who owns it is so nice. I highly recommend this place!!

Lori does a fantastic job grooming my poodle. I would highly recommend her and her staff!read more

Super friendly and great to work with. They cuddled Brody as soon as I walked in the door with him…read more He looks so cute and they done a great job on his first grooming experience. We will be repeat customers for sure!

Awesome in every way is all I can say . Fair price for an…read moreexcellent job . Great location with at door parking. The girls there are super friendly . Windows everywhere so you can see everything they are doing to your baby and nothing to hide . Definitely one of the best groomers around . Highly recommended !!!

Great for last minute nail trims! I just text the owner and ask for hours and openings. $15-$20 for…read morepaws trimmed up.

I didn't want to make a review but as you can see I got ignored without anything being justly…read morerectified. I asked a few other people about this grooming job who are groomers and they all agreed that this wasn't okay. And said the same thing I said if they weren't sure they should've called me. When I dropped off cuddles the lady asked me "same as last time" I said absolutely" I was surprised they remembered. Well upon my return I noticed they just cut all her hair off around her face (you can see the first photo is what they gave me last time, in the other photographs that was from Sunday) the lady who gave her back to me said well I just went off the card and it said round face I didn't groom her the first time ... even if you look at the second photo she didn't give her round face. When brought to this businesses attention you can read the correspondence which is absolutely the worst customer service I've ever received. The dog wasn't groomed right, she wasn't bathed and my husband pointed out they didn't even cut her nails. Now before anyone can say matter hair or hair loss cuddles is a Pomeranian mix and her fur is exactly that of that breed, full and fluffy. She has not suffered from any type of hair loss to warrant this type of grooming. They are refusing a refund but want me to bring her back again for free. Which to me is a horrible business practice. Messing up on a service but not even partially refunding me but want me to bring my dog back for a free session doesn't even make any sense. I am not happy and I am disputing the charge because it was a horrible job and horrible customer service after the fact!