I've taken my dog here a few times now for nail trims. She is pretty spicy when it comes to nail…read moretrims and they do a great job with her. She's pretty nervous too and they're so kind to greet her and give her snuggles before starting. It's very clean inside and they have a retail area too. Would recommend!

This would have been the third time going since we moved here in September. Clearly we take on a…read moreregular basis. We had an apt scheduled for April 2, we were returning home on the 1st. They texted on March 27th informing us they had to cancel bc Tim had family obligations. NO BIG DEAL!! Stuff happens and things come up. They asked to reschedule in the messages but we were away and I didn't have great service and when we got back I forgot about it. We had to put our older dog down , our own family stuff...whatever, life! I text on April 29th, apologizing by for not responding and looking g to schedule our apt. I receive a message that basically ally bc I didn't keep up with the 10 week schedule (which we never agreed on but did agree to a seasonal cut) that Tim would no longer take us as a client and because our dog was bigger and more difficult no one else could do it. WAIT!! You cancelled that apt, not me!! We would have been there! And then I have to make my schedule fit within a 1 week window that you cancelled on??? Now, I know she's difficult, she big and if she doesn't want to do something uses her weight to her advantage. So, if that was the reason I could totally u detract and wouldn't even leave a negative review, bc that's honest. However, trying to blame me, when YOU cancelled, having this be the 3RD apt in the 7mon we've lived here. Almost averaging every other month, but complaining about consistency, when I didn't cancel the apt!! I'll take my faults, I didn't text back, I don't text back my best friends bc I have kids, I had a dying dog that required care most of the day, and just life. But still it's not cool to not respond within a certain time frame, so I'm sorry. I called to talk to them in person and was promised a call back after Tim got done with a dog he currently had in the Tub, that was 4hrs ago...I would have loved to rectify this without a review, but if you'll lie about me missing the apt that I have the text to prove what else will you lie about...

We are very happy to have found Jolette! She is a great communicator and responds promptly. Jolette…read moreis so sweet and loving with Jack, our bichon-poodle. We are very happy with her attention to detail and thrilled to have a mobile groomer to focus on Jack for a thorough grooming in the shortest amount of time. Thanks Jolette for your excellent service!

From the owner: Grooms by Jolette is Premium Mobile Grooming that goes above and beyond to provide exceptional…read morecare for your furry family. With our convenient and professional services, we offer much more than just grooming. Our dedicated and experienced groomers are passionate about the well-being and happiness of your pets. We understand the importance of convenience for busy pet owners. That's why we bring our grooming salon right to your door. Our Van is equipped with all the tools and facilities to provide a stress-free grooming experience for your pets. Our groomers are trained to handle pets of all breeds and sizes with the utmost care and attention. From a refreshing bath and haircut to nail trimming and ear cleaning, we offer a wide range of grooming services to keep your pets looking and feeling their best. We use only premium products to ensure a comfortable and enjoyable grooming experience. Along with our grooming services, We also offer drop in pet sitting. If you're going on vacation, our pet sitters are here to help. You can trust us to ensure your pet receives the care, attention, and exercise in their own home. Our pet taxi is perfect for times when you can't pick up or drop off your pet yourself. Whether going to the vet, moving, or even to the airport, our service provides safe and comfortable transport. With our exceptional mobile pet grooming, pet sitting, and pet taxi services, you can have peace of mind knowing that your loved ones are in safe and caring hands.

I brought my golden retriever there for the first time. Very…read moreprofessional and great service and amazing job. I will definitely be going to the Groom Lab over an over in the future. I dropped my boy off and i waited for him to be done took about 1 hour i believe and i basically sat at a cafe next door. I have been to several other groomers and they never do a good job on golden retrievers, The Groom Lab did an amazing job. If you are looking for a local groomer you definitely want to come here.

Nick groomed my 7 year old poodle, Chloe. He did a fabulous job. Her coat looks good and she smells…read morefresh. She will be returning in 6 weeks.

Call answered by Ai, don't call back Let my dog sit 3 hours…read more(at least) before starting his appointment 1:00, last one out at 5:00 while she took walk ins and finished them before my dog Charged $30.00 above published price with not much of an explanation ($100.00 is way too much for a small dog!) Tried to talk to owner who just gave excuses. The two walk in's cost $6.00 less than my one dog No satisfaction at all! If I could give minus 5 I would! Rachael is not a good business person, she has a lot to learn!

I went to Groomer's Touch for about 10 years. It was great when Jen was the owner. Now that Rachel…read morehas taken over it appears she not a good business person. I have stayed with her but now I cannot. I called the day before my appointment for my female Airedale terrier this week. She's raised her prices again and I wanted to know the price. She quoted me $85 which as a $20 jump but I accepted it. The morning of the appointment my girl came in with small burr seeds in her coat. I spent some time brushing her legs and belly as well as beard to remove the bulk of them, her torso too but it is quite short cut. My dogs are very active but given the dry hot weather (and fact I've showered them numerous times to cool them off) she was not that dirty since there's no mud to get into as she loves to do. I dropped her off with clipping instructions to take her a bit shorter on her legs. When I arrived to pick her up I was charged $107. This is the second time with has been done to me and this time it was a slap in the face given I called the day before for the price. (I was charged $20 extra another time for my boy which I thought was slimy business practices. Dogs are dirty, groomers clean dogs. That's your business, right?) I protested the extra charge. The girl said "I talked to Rachel, had to bath her twice and she was matted). Bull. She was not matted as I brushed her before I brought her. She shouldn't have needed two baths if she was bathed properly the first time. And she says the new cut took longer. If you don't know a proper groom for an Airedale that is your problem. You are dog groomers who should know your business. And she nicked Mina's private parts in the process. I met a woman right after at another groomers I stopped at on the way home who also used to go the GT with Jen but found Rachel's grooming skills and professionalism lacking. Long story short. I'm done. I will not go back. You're a business owner but won't be for long at this rate, Rachel. Ps. I just got off the phone with Rachel. Although I was told the additional bathe I was charged extra now is standard - she said and I quote 'we bath all dogs twice; b) that the $85 was just a 'base price' so any additional charges- beware! They can charge what they like. And then she hung up on me.

Love this groomer. Sarah has been exceptional not only with myself and Lola, but with Paul and…read moreBentley as well. She does an amazing job with Lola and i am so glad i found her! I cant thank her enough !

Great service and they make my " Bad Doggy" behave. Also the price in reasonable in comparison to…read morethe results....

Rated 10 out of 10 by Hema Patel I love the Dog Stop…read moreCenterville and have used the grooming services and my dog Pluto's basic training which have been fantastic. The staff is very helpful, and attentive to the dogs. They treat customers' dogs as their own and the accommodations are new and clean. Highly recommended. They offer dog daycare, dog boarding, and grooming and have a very nice retail store. It is easy to find too, 6001 Centerville Crest Ln, Centerville. VA 20121

July 24, 2024, I took my 7# Yorkie to the Dog Stop for grooming. The groomer had 2 1/2 years of…read moreexperience, which concerned me, so I asked him if he thought he was good with some hesitation he replied yes. When I picked her up, they told me the groomer couldn't finish the job because she kept biting the groomer. I replied that she has never bitten or nipped a groomer & I was certain the reason for the behavior had to be because of the groomer. The manager and I argued back-and-forth. He held his ground and insisted it was my dog, and I insisted it was his groomer. After getting home, I noticed that my Yorkie kept licking herself. I looked more closely and saw the reason why she was nipping the groomer. He had injured her with a large clipper burn near her belly. I took a photo & went back to the Dog Stop to show the photo to the manager, Caleb, who offered such a lame apology that I felt it necessary to tell him that it was no apology at all - a further disappointment, and I told him so. I asked for a refund, which he did give me and then I went directly to the Vet for ointment.

Absolutely incredible experience! I have a senior kitty who was recently hospitalised and developed…read moresome matts, she's never been groomed before and she's pretty fussy so I was really worried about how it would go. Kateri gave us the option to come early in the morning so that no other animals would be there since my girl gets spooked pretty easy, and it went phenomenal!!! My kitty was so good and Kateri was incredibly kind and swift with the cut even though my girl was really wiggly. Definitely reccomend!

A nail clipping for my cat. This was the hardest grooming event for a pet in my life. Katerina…read morewas wonderful and my cat was at ease. She is the best.

Roxanne does a fantastic job with my pup. She also truly cares about her pet clients and takes the…read moreextra time to make sure they feel comfortable. And she is super convenient since she travels to you for the service.

I was panicked because my dog needed her claws trimmed badly and I am due any day now to give…read morebirth. I posted on a local Facebook site and Tina responded right away! She came the next day, was fast and professional. My dog LOVED her. She really relieved a lot of stress for me, I'll forever be grateful.

From the owner: Hi! My name is Tina and I am a former Veterinary Technician with 20 years of experience. I am now a…read morestay at home mom which I wouldn’t trade for the world. However, I do miss caring for animals as well. I know how difficult it can be to take your cat or dog to the vet for nail trims or even to have their anal glands expressed & ears cleaned. So I am offering to come to you!! Multiple pets will receive a multi pet discount. I am located in Valencia, so if you are further than 15 miles there will be a small fee applied. Professional references can be provided upon request. PRICES: Nail Trims: $15 for 1 pet $25 for 2 pets $35 for 3 pets Anal Gland Expression: $12 Ear Cleaning: $5 Shave Mats: $15+ Join My Facebook Group at Paws @ Home By Tina

Josh and his staff always take such great care of our dog while we are away. We feel very confident…read morein his care and will continue to do business with him in the future

What a rip-off... hidden fees... beware of this business…read more I would NEVER suggest anyone have their pet board here...very weird vibe.