Incredibly kind staff, they fixed my nose pads on the spot after they had broken off, and genuinely…read morewanted to help. Thanks so much!

Friendly and professional staff. Accurately measured distances for progressive lenses in one shot…read more Glasses were ready and perfect within 3 weeks. And it was fairly inexpensive!

Randy Wen is incredibly kind and helpful. He patiently adjusted my glasses several times to make…read moresure they fit my needs perfectly. I really appreciate his attention to detail and excellent service.

Ms. Kim Jin is exceptionally professional and friendly. I stopped in to get my eyeglasses repaired…read morebecause of a loose screw, and she was happy to help even though I hadn't purchased my glasses here. I initially assumed she'd use a specialized optical machine, so watching her expertly fix them with a good old-fashioned screwdriver made me even more impressed with her skill. Throughout the entire process, she was patient, welcoming, and thoroughly attentive. Excellent customer service like hers is what makes Golden Vision such a success--I really appreciate her help!

Dr. Helen is great. We've been going to her for 6 years now with our children. We always get…read moregreat results and the kids have fun too.

i'll have to give them a 2 star. this is for the fact they overcharge a lot. glasses and contacts…read moreare double or more than the cost of outside places, i get they have to make money somehow but that is insane and the fact that they charge separately for lenses like scratch, blue light, etc is crazy. i went to costco and everything is included first of all the pricing is so much more reasonable. keep in mind costco price is without insurance and at this optometry it is with insurance which is even crazier. they also push extra screenings on you so you have to pay them and they don't tell you that it is optional or not needed. additionally, exam here is not the best, they get your prescription wrong multiple times!! and you have to wait a very long time to get seen by doctor but you are in the chair for less than 10. not professional, would not come back

This small shop has the nicest most helpful staff that I've ever run into in my 25 years of wearing…read moreglasses. The small shop is packed with a fantastic selection of glasses and eyeglasses. Of course they also do eye exams and contact lenses as well with an active lifestyle and two toddlers. I have mishaps with my glasses frequently and they always work hard to see if they can warranty my lenses or frames or both when they break. I even had a situation in which my frames broke and were discontinued so I thought my relatively new lenses would be useless, but they were able to find another set of frames that match the specs exactly. If you want a great eye exam from a friendly doctor, call and ask for Dr. Bahn. If you already have a prescription, I need help finding glasses and ask for Wendy.

The optometrist seems good. But they have a very poor selection of frames. Heavily marked-up…read moreprices. Be careful while selecting your frame, as some of them are quite old and possibly used..

I left this place feeling embarrassed and disappointed. The overall experience was nothing like the…read morecare I had received here before the ownership changed. I went in for a contact lens fitting because my current lenses weren't fitting properly. I explained that to the doctor at the beginning of my appointment, so he knew exactly why I was there. After the exam, he gave me one trial box in the prescribed power and said it was the only box he had. That's only about two days of wear. I told him I didn't think that was enough time to know if the lenses fit well. Instead of giving me more of the same prescription, he gave me one trial box in a lower power. That also only lasts about two days, and one pair has to be saved for my follow-up visit. So in reality, I only had about one day to try each prescription. I even joked that maybe I should wear both prescriptions at the same time. He said some people do that and told me to give it a try. But I came in because my contact lenses weren't fitting properly. One day simply isn't enough to know whether a contact lens fits properly. The doctor seemed busy, so I asked the front desk if I could get just two more days of trial lenses in one of the prescriptions so I could properly evaluate the fit. The woman at the front desk said she would check. Before she even had a chance, another employee walked by and, without stopping to understand my situation, loudly said they don't give out lenses just because someone asks. She kept repeating, "You need to wear those when you come back for your follow-up." She never asked how many trial lenses I had received or what the doctor had recommended. She didn't ask me a single question before making a judgment. I came in seeking help with a contact lens fitting, but instead of trying to understand my situation, she dismissed my concern without ever speaking to me. After that, I saw her walk into the back office and begin talking with the owner while looking in my direction through the glass wall. I could hear her mention that I was asking for more lenses. I don't know what else was said, but it made me feel even more uncomfortable and judged. I asked if I could speak with the doctor again, but I was told he was busy. I then asked for a copy of my contact lens prescription. They said they would email it to me, but instead I received a link to create a patient portal account. When I opened the link, all I got was an error message that said, {"message": "URL not found"}. I tried the link in both Chrome and Safari, but neither worked. When I called the office, I was told they couldn't email my prescription and that I would have to drive back to the place to pick it up in person. I paid $299 for the exam. Patients have the right to receive a copy of their contact lens prescription. A broken portal link and another trip across town is not a reasonable way to provide it. After my visit, I learned that the practice has new owners. I also noticed several recent reviews from other patients saying the service had changed after the ownership change. I honestly wish I had read those reviews before making my appointment because my experience was very similar. If you're considering this place, I encourage you to read the recent reviews first. Unfortunately, based on my experience, I can't recommend this practice, and I won't be back. Overall, I've had a much better experience with Costco Optometry.

I'm not sure if thing have changed this year (based on previous reviews), but the service my family…read moreand I received here was outstanding. From the time we walked in to the time we were done. This is the most thorough and organized place we have been to. They explain insurance very well. Other places we have been were never this detailed and would actually get information on our insurance wrong. Any questions we had were answered and everyone was very nice and friendly. The glasses selection they have is quite nice and a lot to choose from. We will definitely come back again next year.

Dr. Yang is super awesome. It is like she reinvented the eye examination to be efficient,…read moreinformative and yes actually fun. She does a great job on explaining what she is doing and what each test does. Dr Yang is the best eye doctor I've had. I would recommend her to anyone who wants to get an eye exam. Her staffs are awesome, too. both of them have great attitudes and would greet people as they come in. They are knowledgeable, helpful and friendly. The office is also very modern and nice. The eye examination room is also very pleasant. Highly recommended!

I showed up early and they got me checked in right away. The front staff worked smoothly and even…read moreasked if I needed help with anything. The waiting area was simple but clean. I didn't have to sit there long before being called back.

I had an unexpected and scary moment during a workout when my vision suddenly became extremely…read moreblurred. Panicked and unsure how I would even get home safely, I remembered there was an optometrist office in the same complex and walked in for help. From the moment I explained my situation, the kindness I was met with was overwhelming. The receptionist immediately reassured me and brought the doctor out despite how busy they were. He took the time to examine me calmly and quickly figured out what had happened. What truly touched me was that he gave me a temporary pair of lenses close to my prescription so I could drive home safely and they didn't ask for anything in return. No payment, no paperwork, nothing. In a world where everything feels transactional, this was a genuine act of humanity. I'm deeply grateful and wanted to say thank you. If you're reading this, I won't forget your kindness. Starting the new year with this experience restored my faith in people. Please support this business, they truly care about people, not just profits.

Great experience all around. Hadn't been back in over a decade but the efficiency and service was…read morejust as good as I remembered. Nice to count on that reliability. The doctor's exam is quick but thorough and the appointment was probably no more than 15 minutes. Insurance covered the majority of my expenses. There are plenty of frames to choose from post-appointment. I chose a nice pair by Burberry. Frames come in a variety of price points if paying extra for designer is not within your budget. Doctor is nice. The ladies at the front desk are helpful and accommodating. All in all it's a smooth process. I actually tried out the eye services at Kaiser and regretted it entirely. I do not recommend. So I was very pleased I was able to return to Optivision for my exam & get the correct prescription.

Clown tier, the doctor is nice and friendly but he apparently only shows up for two hours on…read moreSaturday mornings from 10am to noon. If you want an appointment at any other time, you're out of luck for making appointments. I guess working for 2 hours a week is great if you can find it. Why bother advertising that you're open until 5pm or that you're open 6 days a week or whatever if it's just a lie? They engage in what I would call fraud, double charging you for evaluations you already had, although that may be "standard practice" in the United States, I'm not sure. Very, very overpriced and very slow for what they offer, but again that may be "standard practice" in the US and may just be the total nonsense you have to deal with from the "medical industry" here. Their appointment scheduling system is totally broken too, and constantly misfires, reminding you that you have an appointment at "midnight" and other nonsense. The doctor himself is nice, but the office staff are very rude, incompetent and low IQ.

My daughter broke her glasses in a basketball incident and needed a new frame to match her old…read moreglasses as soon as possible. Jordan went through so many frames to find the right one and saved the day. I really appreciate the wonderful services in this business and highly recommend it to anyone who needs a new glasses! Thank you so much.

Whoever came up with this business is an absolute genius!…read more I had two glasses that I had broken the frame and thought that was it. I really liked them and one was a very expensive frame. While at my optometrist I was recommended Vision Eyeglass Repair at 1144 S Winchester Blvd, Ste D, San Jose, CA 95128 Upon arrival, I found parking to be a bit challenging as this is a house. There is good ADA parking on the driveway. All business is done through a modified front wood door with an access window cut into it. The grounds are kept very clean and the business appears to be run by an older man and woman. I had a short wait, as there were two customers ahead of me. I learned that he tries to repair while you wait. The lady assured me he would be with me soon. Five minutes later I met the gentleman and showed him my broken glasses. He told me they could be repaired but involved repairing the hinges and other items. He gave me a price quote-which I felt was very fair considering the damage. I paid up front (they do take credit cards) and I told him he could have them for a few days. I came back a few days later and the glasses looked great. The lenses were clean, nothing was loose, the repairs looked great! I was so happy-that's why im doing this review. I HIGHLY RECOMMEND this business!

excellent service, i was recommended to this business by my regular eye doctor. when i pulled up to…read morethe front door, another person was already there wondering how to get in, or get someone to come talk to us. the other customer called the number on the door, and reached someone, and he came out to the door to greet us. he got the other customer set up and on his way, then it was my turn. he took a look at my situation (i stepped on my glasses and bent the temples to where it was almost unrecoverable.) he looked at them, told me what the outcomes and prices might be, and i left the glasses with him. in one hour, he was able to repair them and get them back to me. great service! the sign on the door was confusing as if the customer was expected to fill out a form and leave the glasses there, but no, i wasn't willing to do that. i highly recommend checking out the service.