Dr. Brooke Toussaint and the team at Chesapeake Animal Hospital are simply amazing. From the very…read morebeginning, Dr. Toussaint has been honest, compassionate, and always willing to take the time to answer all of my questions. She genuinely cares about her patients and their families, and it shows in every visit. We recently had to say goodbye to our beloved Ace, and the care, guidance, and support we received from Dr. Toussaint made a heartbreaking experience a little more manageable. I'm so grateful for her and the entire team's dedication, kindness, and professionalism. I can't recommend them enough!

Dr. Brooks and Dr. Neering have been caring for my pets for quite a long time, with the exception…read moreof my brief stint in Georgia. As a loving pet owner, I hate that Covid has prevented me from attending appointments, but I certainly appreciate that they are taking precautions for their staff. My husband and I have had nothing but excellent experiences with the staff here at CAH. A couple of years ago, we were visiting daily for almost a week when our furbaby had fever of unknown origin - we thought she was a goner, but the care of the providers and staff here got her back to being her sweet, loving self! Yesterday was an annual visit for my cat, Bella. Bella had quite a rough life before I adopted her in Georgia - FIV positive and some permanent vision and auditory issues resulted. She's getting up there in age, though not quite considered a senior cat and I had some additional concerns about her mobility. The vet tech called me prior to picking Bella up from my car to review her history and discuss any concerns I had. I gave him the lowdown and he came to pick her up. For a 10 am appointment, they were running right on time - also appreciated! After Dr. Brooks did her evaluation, he called me to discuss any findings and offer recommendations for care. Even given my concerns, he didn't try to suggest expensive radiographs or blood work. He recommended a conservative course of glucosamine to see if that helps. They called back for payment over the phone and brought Bella back with promises to call the following day with fecal results - which they have. We adore the CAH staff and the care they provide. For those seeking veterinary care in Chesapeake, I wouldn't recommend anyone else!

Bestie took her cat in and was overdosed on 3 different medications. They had to call poison…read morecontrol while there AND ended up being at Ally for ELEVEN HOURS! Reckless behavior surrounding serious medications.

I wish I could write that everything went good but we sadly had to say goodbye to our Minnie. She…read morewas the best dog and it was the hardest thing we had to do. We are very thankful for Ally Urgent Veterinary Care. They were very kind during the whole time. The doctor was through, and explained to us our options. When it came time to say goodbye they gave us as much time as we needed with our Minnie.

The doctors and staff were absolutely amazing. They took our kitten right away and were on top of…read moreeverything--there was hardly any wait at all. They made sure we understood all of our options and truly listened to our concerns. You could genuinely feel how much they cared. I only wish we had been able to come to Southeast Veterinary sooner! Every vet showed real compassion and went above and beyond to help in any way they could. We are so grateful for the care our kitten received. I 100% recommend them to anyone in need of a veterinary neurologist. Hands down a five-star place!

Our six year old dog woke up one morning, unable to walk straight and unable to see. We rushed him…read moreto our local vet who referred us to SEVN. As I drove him to their office, I was certain our family was about to say goodbye to our beloved boy. They needed to bring out a rolling table since he could not walk at all at this point. After Dr. Caroline took him for an examination, she came back to explain the possible diagnoses. Dr. Caroline explained the diagnostic tests we could do and worked within our budget to evaluate and treat him. She was able to help us make an informed decision about moving forward showing kindness and understanding. Following her treatment plan, our dog is as happy and active as he was before the event that caused his neurological decline. The SEVN team regularly reached out to see how he was doing. I can't thank them enough for the compassion they showed and for getting our sweet boy back to normal.

Rory loves them. They tolerate his "singing" while he's there. They are very gentle with the…read moregoodest boy who maybe gets a bit anxious. Dr. Jones, Jessie, and everyone there are simply wonderful.

The vet looked at my dog in complete pain and watched as it could only use three of its legs to…read morewalk and would make a heart breaking cry if it's fourth leg accidentally touched the ground and he refused to see my emotional support dog. My son just had a serious injury and now has brain damage and it was hard getting him settled so I could walk out the door and then get my two dogs in the truck. I was calling the clinic 15 minutes before my appointment to inform them that I would be less than 10 minutes late but they wouldn't answer the phone and I ended up 7 minutes late for my appointment and they told me that they couldn't see either of my dogs and also they wouldn't allow any of my animals to ever be seen there because I was 7 minutes late. I explained to them my sons injury that he suffered and the impact it has on my life and how hard it is to get out the door with out him having an episode and they didn't show any sign of understanding nor did they seem to care. Then I stated that I had an appointment for 2 dogs so would they at least see my 1 dog that is in serious pain and crying non stop from it and they looked at my dog without any sympathy for it and told me "No, we will not be seeing either of your dogs". It wasn't my dogs fault that I was late so it wasn't right to just not help a dog who is in need of some help. I even agreed to not allow my other dog to be seen, but to tell a dog crying for help "No" with the body language and facial expression of not having a care in the world for it is absolutely evil and I wouldn't trust these people with ANYBODYS animals. I can't imagine how they treat the animals brought to their clinic when the owners are not by their side. This place is absolutely the worst veterinary clinic by far

Strawbridge Animal Care is located in the Strawbridge Marketplace shopping area. The business is…read morelocated along London Bridge Rd. There are parking spots specified for the business. My most recent visit here was on January 21, 2026. From the outside, you can see that the business size of the shopping area there is pretty big. It is easily seen from the road. Pre-Covid, the parking wasn't done the way it is now. Post-Covid, they have numbered parking spaces to park at. You can't just come in now. You'll have to text them from the parking spot and let them know you're there. When they're ready, they will come out to get the pet and you can then come in with them as well. The biggest sticking point with the parking is that it is pretty limited there, and there are some that occupy those spaces that aren't going there. I've seen some park there to go the Pak Mail store and even The Egg Bistro. It had been a while since I was here, but I was here for an unfortunate reason in February 2022. Our dog Dobby was nearly 14 years old and started not feeling right. After bringing him in and having some tests done, he had hemangiosarcoma. In the end, we had to let him cross the rainbow bridge that day. It was very difficult, but they were very compassionate about that and allowed us to grieve there with him before he was put down. The fact that he was 14 years old though was quite an accomplishment since it was well past the life expectancy for the breed. It was great to get a card and his paw prints in the mail a few days later. Fast forward to July 2023. We now have a new dog named Charlie. He is a maltipoo, so he was much smaller than Dobby was. He would have his first vet appointment here a few days later. Everything checked out fine for him on that visit. I did get pet insurance through Trupanion while he was young as it keeps the rates lower. On February 4, 2025, Charlie was having a seizure. There were no indications that this had happened before. At that time, I called Strawbridge Animal Care to come in for an emergency. They said to come over and park in one of the numbered spots and them know we were there and this was an emergency. After we got there, the vet that was there for emergencies was away for lunch, so they weren't able to accommodate him, and we ended up having to go to Bay Beach Veterinary Emergency Hospital. This was the main reason for not giving a full five star rating. On January 13, 2026, Charlie came in to be seen as he hadn't been eating and he was shaking. We don't know if there was some type of toxin or something else along those lines that may have caused it, but the labs did come back normal. He would come back in the following week on January 21, 2026. Everything checked out and we went ahead and did Charlie's annual wellness exam too, so we got quite a bit done in one visit. Overall, the experiences have been pretty good here. There was that one hiccup that I noted above, but one time doesn't define it. If something like that had happened multiple times, that would be a different story. The staff overall have been attentive and actively listening to us, even the dog. If you're in this area of the city, this is a great place to bring your pets. It's even better that they have extended evening hours which don't see very often.

When I adopted a rescue tabby, he developed itching issues that caused his skin to break up and…read morestarted to lose his hair. He was pitiful. I tried making emergency appointments either several veterinary clinics and no one could take me immediately. I called Strawbridge Animal Care and they gave me the same day appointment. They were attentive, asked specific questions and came up with the right with the medical care my cat needed. I've been with them since. The fees were reasonable if not lower than the other vet clinics I used to go for my rescue baby. The best part for me is the fact that if you have an emergency for your furbabies, they will find a way to accommodate your needs the same day if possible, so far they've accomplished that. I've never experienced that anywhere except for Strawbridge Animal Care. That's truly a peace of mind that no amount of money can buy. I highly recommend Strawbridge Animal Care, the vets are kind, they explained the medical issues and treatments in depth, their fees to me are reasonable, their flexibility in accommodating my pet's needs is my biggest draw to them. They're just excellent in every way.

Dr. Deavers has taken care of both of our pets for many, many years. She knows them very well, and…read moremore importantly, she knows us very well. When we needed to put our little girl down a couple of years ago, we asked if they could perform the procedure in our house to make her feel at home for the last time. Dr. Deavers didn't hesitate for a moment. We've used Healing with Heart for over 10 years after our previous vet retired, and she has been there every step of our pets journey.

They are knowledgeable, efficient and very empathetic to both the patients and the owners. I have…read morehad 2 dogs cared for by Dr Deavers and her team for about 10 years. They have handled dental issues, torn ligaments, infections, cancer and daily health care with love and the perfect mix of professionalism. Highly recommend!

It was an exceptional experience. The staff was attentive and professional. The veterinarians'…read morelevel of knowledge is impressive, resulting in the best possible outcomes for my pets. Bayside is a quieter alternative to the busy Mill Dam Road location, but either place provides excellent care for all my animals.

Good experience overall here and at their dam mill road location. This office is a small satellite…read morerelated to the main office. All my visits in both offices have been very professional and doctors have been well versed. I have both a cat and dog and wellness check ups are very reasonable at $55. If you bring multiple animals at once a discount applies. I recommend this vet to others.

They are always so kind with my pup! Friedly staff and always ready to help! Recently had my…read moreJourney eat a sock, within 30 minutes of arriving they got all of it out! Thank you team at Animal Medical Center. The (now) 30 min trip (since moving) is always worth it!

A strong word of warning about Dr. Ashley Powell and Animal Medical Center:…read more We took our dog in for an emergent but common procedure. He was diagnosed quickly and surgery was recommended (to be performed by Dr. Koegel). Hours go by with no updates so I called to find out what was going on. Dr. Ashley Powell (the co-owner of the practice) got on the phone to tell me our dog died during surgery and Dr. Koegel was upset so she sent her home. Dr. Powell gave an - we don't really know what happened the procedure itself went great he just didn't do well - explanation of what happened. We went in to say goodbye and during our second post-surgical interaction she said the same thing - no clear explanation of what happened. My husband and I are both in medicine and knew something was off here. On our THIRD conversation after demanding to know what transpired during the procedure step by step (and demanding to speak to the lead surgeon Dr. Koegel) we learned that Dr Koegel mistakenly cut into our dogs diaphragm and called Dr. Powell into the room to help stabilize him while Dr. Koegel attempted to suture the laceration. This unforced surgical error was what killed our dog (admitted by all parties in our 4th conversation). What is more disturbing to me than a mistake happening during a procedure is the lack of professionalism, transparency and ethics by Dr. Koegel and Dr. Powell at every step. Dr. Powell runs the practice and found it reasonable to send Dr Koegel home instead of doing the ethical thing of facing the family and explaining what happened and taking that responsibility. Most importantly, Dr. Powell was not honest during the first two conversations about what happened during the procedure even though she was in the room. Medical professionals have a solemn obligation to conduct themselves with integrity even in the tough moments and Drs. Powell & Koegel lack that fidelity. We can't accept the idea of something like this happening to another family so please reconsider your vet care - Dr. Powell also co-owns Ally Urgent Medical Care off North Great Neck Rd in addition to co-owning Animal Medical Center. Dr. Koegel has since left AMC.